Talk:Agency website

From TransitWiki
Revision as of 16:16, 11 April 2013 by Aaronantrim (talk | contribs) (Adding discussion w.r.t. social media)
(diff) ← Older revision | Latest revision (diff) | Newer revision → (diff)
Jump to navigation Jump to search

article created--Amiller

Concerning this passage -- "The agency website can be a place to give detailed information to passengers, while internet communications, such as Facebook and Twitter, can offer a more personal component for addressing passenger concerns and giving timely updates." -- I question putting social media forward as a best practice for service alerts. There may be other delivery modes that are more appropriate and reach a broader audience. Should I change this passage to describe some of the issues with social media? See: [Getting real about the utility of social media for public transit] --Aaronantrim 09:16, 11 April 2013 (MST)