Talk:Agency website: Difference between revisions
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Aaronantrim (talk | contribs) Adding discussion w.r.t. social media |
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article created--[[User:Amiller|Amiller]] | article created--[[User:Amiller|Amiller]] | ||
Concerning this passage -- "The agency website can be a place to give detailed information to passengers, while internet communications, such as Facebook and Twitter, can offer a more personal component for addressing passenger concerns and giving timely updates." -- I question putting social media forward as a best practice for service alerts. There may be other delivery modes that are more appropriate and reach a broader audience. Should I change this passage to describe some of the issues with social media? See: [Getting real about the utility of social media for public transit http://www.trilliumtransit.com/2013/04/08/social-media-analyzed/] --[[User:Aaronantrim|Aaronantrim]] 09:16, 11 April 2013 (MST) | |||
Latest revision as of 16:16, 11 April 2013
article created--Amiller
Concerning this passage -- "The agency website can be a place to give detailed information to passengers, while internet communications, such as Facebook and Twitter, can offer a more personal component for addressing passenger concerns and giving timely updates." -- I question putting social media forward as a best practice for service alerts. There may be other delivery modes that are more appropriate and reach a broader audience. Should I change this passage to describe some of the issues with social media? See: [Getting real about the utility of social media for public transit http://www.trilliumtransit.com/2013/04/08/social-media-analyzed/] --Aaronantrim 09:16, 11 April 2013 (MST)