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  • Web-based rider feedback
    ...00px|Digital tools are increasingly important for transit agencies looking to connect with riders. Source: [https://www.pexels.com/photo/man-in-brown-hoo ...ion between transit agencies and their customers. Riders expect to be able to submit comments and complaints digitally and get prompt, helpful feedback.
    15 KB (2,260 words) - 20:44, 31 May 2017
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