Category:Trip-planning & navigation applications
Knowing accurate information about transit services is critical to users of public transportation. Since buses and trains run on a schedule set by the agency, for the transit riders to know when a bus is expected to arrive the transit agency must share their schedule with riders.
However, even if riders have access to a printed transit schedule, this does not necessarily mean they can successfully plan a trip from one location to another. In a 2004 study, approximately half of surveyed riders could not successfully plan an entire trip on a fixed-route transit system using printed information materials.
To help reduce the transit rider learning curve, many transit agencies have turned to website-based trip planners that give a traveler specific step-by-step direction on which routes to take from one location to another, based on an origin and destination entered by the traveler.
- Alasdair Cain (2004). "Design Elements of Effective Transit Information Materials," University of South Florida. Available at http://www.nctr.usf.edu/pdf/527-12.pdf