SEPTA Key - Revision history

Transrand18 at 20:57, 30 November 2017

2017-11-30T20:57:02Z

Transrand18: Added in sentence on bidding.

2017-11-30T20:53:41Z

Added in sentence on bidding.

Transrand18 at 20:45, 30 November 2017

2017-11-30T20:45:23Z

Transrand18: Added sources

2017-11-30T19:55:42Z

Added sources

Transrand18: Edited intro

2017-11-30T19:31:40Z

Edited intro

Transrand18: Created page with "SEPTA Key is a somewhat open, standards-based automated fare payment system that (when complete) will be used for fare payment on the bus, heavy rail and commuter rail network..."

2017-11-30T19:29:25Z

Created page with "SEPTA Key is a somewhat open, standards-based automated fare payment system that (when complete) will be used for fare payment on the bus, heavy rail and commuter rail network..."

New page

SEPTA Key is a somewhat open, standards-based automated fare payment system that (when complete) will be used for fare payment on the bus, heavy rail and commuter rail networks of the Southeastern Pennsylvania Transportation Authority (SEPTA). The system accepts

==Description==
Electronic validators that have been installed on bus fareboxes and at turnstiles on the system’s Broad Street and Market Street heavy rail lines and that will soon be installed at commuter rail stations will accept a agency-issued “Key Card,” Single-ride “Quick Tickets” and contactless bank cards as fare media (link). The Key Card is a contactless smart card that can store One-day, weekly or monthly passes, as well as a “travel wallet” that can store monetary (minimum 10$) value for use on single rides (next link). The card can be purchased at customer service outlets, online or from ticket kiosks at stations (link). It can be registered on the key card’s website to permit online loading of value and to preserve cards’ balance in case of theft. The Quick Trip is a magnetic stripe paper ticket that can be used to purchase individual rides (although it costs 50 cents more than an individual fare paid for through the travel wallet (https://www.septakey.org/ecustomer_enu/start.swe#SWEApplet2).

==History==
SEPTA’s planning for a new ticketing system, to replace its token-based payment system, began in 2007 (Laughlin, Campisi 2018). The agency issued a Request for Proposals in 2008, and awarded a $129 million contract to Xerox corporation in 2011 (Laracy 2016). An article that appeared in Mass Transit Magazine shortly after the contract was signed, claimed that the proposed system would allow passengers to pay fares with a “‘contactless’ credit or debit card or even their smartphone.” The contract provided for the system’s installation on the bus, trolley, subway and regional rail system. The system’s roll-out was initially scheduled for 2013 (Laughlin 2015) on city transit and 2014 on regional rail. However, a “limited” release of the system to 10,000 passengers did not occur until June 2016, with the system’s full release on city transit (subway, bus and high speed service) transpiring in March 2017. The system has yet to be implemented on regional rail (see SEPTA website). Articles from 2014 and 2015 cite the agency’s desire to avoid the pitfalls experienced by Chicago’s Ventra Card System <link> (also released in 2013) as a rationale for delay. More generally, an article from December 2015 noted that the agency failed to grasp the complexity, in devising its timetable, of upgrading to an open-loop fare payment system for services on six transportation modes. A series of software bugs in detected in 2015 further impeded progress on the project (Saksa 2015). The system’s contractor (ACS Xerox) imposed at least 10 change orders adding up to at least $11 million (Laughlin 2015). In addition to the change orders, delays had cost SEPTA at least 21.4 million by the end of 2015 (Saksa 2015), but due to liability caps included in the contract, SEPTA could claim $14.6 million at most.

← Older revision		Revision as of 20:57, 30 November 2017
Line 1:		Line 1:
−	SEPTA Key is a somewhat open, standards-based automated fare payment system ~~that (when complete) will be~~ used ~~for fare payment~~ on the bus, heavy rail and ~~commuter~~ rail networks of the [http://www.septa.org/ Southeastern Pennsylvania Transportation Authority (SEPTA)], which serves the Philadelphia metropolitan area. The system, which was launched on subway, bus and high-speed train routes in August 2017, replaces the agency's original token-based payment system with one based on contactless smart card technology.	+	SEPTA Key is a somewhat open, standards-based automated fare payment system used on the bus, heavy rail and (in the near future) regional rail networks of the [http://www.septa.org/ Southeastern Pennsylvania Transportation Authority (SEPTA)], which serves the Philadelphia metropolitan area. The system, which was launched on subway, bus and high-speed train routes in August 2017, replaces the agency's original token-based payment system with one based on contactless smart card technology. It is the third open-loop ticketing system to be installed by a major transit agency in the United States (after those installed by UTA and in the [[Ventra\|Chicago]] region).

	==Description==		==Description==

@@ Line 6: / Line 6: @@
 ==History==
-SEPTA’s planning for a new ticketing system, to replace its token-based payment system, began in 2007<ref>Campisi, Anthony. “SEPTA Awards $129.5 million contract to build new fare system.” Plan Philly. [http://planphilly.com/articles/2011/11/17/septa-awards-1295-million-contract-build-new-fare-system]</ref>. The agency issued a Request for Proposals in 2008, and awarded a $129 million contract to ACS [http://www.services.xerox.com/transportation-solutions/local-transportation/public-transit/enmy.html Xerox] corporation in 2011<ref>Laracy, Charlotte. “SEPTA Key Now Two Years Behind Schedule.” [http://www.thedp.com/article/2016/04/septa-key-delayed-again]</ref>. An article that appeared in Mass Transit Magazine shortly after the contract was signed, claimed that the proposed system would allow passengers to pay fares with a “‘contactless’ credit or debit card or even their smartphone<ref>“SEPTA installs one of the nation’s first Open Fare Payment Systems.” Mass Transit Mag. 2012. [http://www.masstransitmag.com/press_release/10617568/septa-installs-one-of-the-nations-first-open-fare-payment-systems]</ref>.” The contract provided for the system’s installation on the bus, trolley, subway and regional rail system.
+SEPTA’s planning for a new ticketing system, to replace its token-based payment system, began in 2007<ref>Campisi, Anthony. “SEPTA Awards $129.5 million contract to build new fare system.” Plan Philly. [http://planphilly.com/articles/2011/11/17/septa-awards-1295-million-contract-build-new-fare-system]</ref>. The agency issued a Request for Proposals in 2008. The agency received bids from three companies<ref>Campisi, Anthony. "A Quick Look at SEPTA's Potential Smart Card Vendors." Plan Philly. August 25, 2010. [http://planphilly.com/articles/2010/08/25/quick-look-septas-potential-smart-card-vendors]</ref>: ACS [http://www.services.xerox.com/transportation-solutions/local-transportation/public-transit/ennz.html Xerox], [https://www.scheidt-bachmann.de/en/ Scheidt and Bachmann] (a German Company that built and installed the MBTA's Charlie Card) and [https://www.cubic.com/Transportation Cubic Transportation Systems] (which has designed most [[Automated Fare Media in California|smart card-based ticketing systems]] in California). The agency ultimately awarded the $129 million contract to ACS Xerox<ref>Laracy, Charlotte. “SEPTA Key Now Two Years Behind Schedule.” [http://www.thedp.com/article/2016/04/septa-key-delayed-again]</ref>. An article that appeared in Mass Transit Magazine shortly after the contract was signed, claimed that the proposed system would allow passengers to pay fares with a “‘contactless’ credit or debit card or even their smartphone<ref>“SEPTA installs one of the nation’s first Open Fare Payment Systems.” Mass Transit Mag. 2012. [http://www.masstransitmag.com/press_release/10617568/septa-installs-one-of-the-nations-first-open-fare-payment-systems]</ref>.” The contract provided for the system’s installation on the bus, trolley, subway and regional rail system.
 The system’s roll-out was initially scheduled for 2013 on city transit and 2014 on regional rail<ref name=":2">Laughlin, Jason. “Still Coming Soon: The SEPTA Key Card Smart Card.” December 29, 2015. [http://www.philly.com/philly/business/transportation/20151229_Still_coming_soon__The_SEPTA_Key_transit_smart-card.html]</ref>. However, a “limited” release of the system to 10,000 passengers did not occur until June 2016<ref>Laughlin, Jason. “SEPTA smart-fare system to debut June 13.” Philly.com. April 16, 2016. [http://www.philly.com/philly/business/transportation/20160416_SEPTA_smart-fare_system_to_debut_June_13.html]

@@ Line 1: / Line 1: @@
-SEPTA Key is a somewhat open, standards-based automated fare payment system that (when complete) will be used for fare payment on the bus, heavy rail and commuter rail networks of the Southeastern Pennsylvania Transportation Authority (SEPTA). The system, which was launched on subway, bus and high-speed train routes in August 2017, replaces the agency's original token-based payment system with one based on contactless smart card technology.
+SEPTA Key is a somewhat open, standards-based automated fare payment system that (when complete) will be used for fare payment on the bus, heavy rail and commuter rail networks of the [http://www.septa.org/ Southeastern Pennsylvania Transportation Authority (SEPTA)], which serves the Philadelphia metropolitan area. The system, which was launched on subway, bus and high-speed train routes in August 2017, replaces the agency's original token-based payment system with one based on contactless smart card technology.
 ==Description==
@@ Line 6: / Line 6: @@
 ==History==
-SEPTA’s planning for a new ticketing system, to replace its token-based payment system, began in 2007<ref>Campisi, Anthony. “SEPTA Awards $129.5 million contract to build new fare system.” Plan Philly. [http://planphilly.com/articles/2011/11/17/septa-awards-1295-million-contract-build-new-fare-system]</ref>. The agency issued a Request for Proposals in 2008, and awarded a $129 million contract to Xerox corporation in 2011<ref>Laracy, Charlotte. “SEPTA Key Now Two Years Behind Schedule.” [http://www.thedp.com/article/2016/04/septa-key-delayed-again]</ref>. An article that appeared in Mass Transit Magazine shortly after the contract was signed, claimed that the proposed system would allow passengers to pay fares with a “‘contactless’ credit or debit card or even their smartphone<ref>“SEPTA installs one of the nation’s first Open Fare Payment Systems.” Mass Transit Mag. 2012. [http://www.masstransitmag.com/press_release/10617568/septa-installs-one-of-the-nations-first-open-fare-payment-systems]</ref>.” The contract provided for the system’s installation on the bus, trolley, subway and regional rail system.
+SEPTA’s planning for a new ticketing system, to replace its token-based payment system, began in 2007<ref>Campisi, Anthony. “SEPTA Awards $129.5 million contract to build new fare system.” Plan Philly. [http://planphilly.com/articles/2011/11/17/septa-awards-1295-million-contract-build-new-fare-system]</ref>. The agency issued a Request for Proposals in 2008, and awarded a $129 million contract to ACS [http://www.services.xerox.com/transportation-solutions/local-transportation/public-transit/enmy.html Xerox] corporation in 2011<ref>Laracy, Charlotte. “SEPTA Key Now Two Years Behind Schedule.” [http://www.thedp.com/article/2016/04/septa-key-delayed-again]</ref>. An article that appeared in Mass Transit Magazine shortly after the contract was signed, claimed that the proposed system would allow passengers to pay fares with a “‘contactless’ credit or debit card or even their smartphone<ref>“SEPTA installs one of the nation’s first Open Fare Payment Systems.” Mass Transit Mag. 2012. [http://www.masstransitmag.com/press_release/10617568/septa-installs-one-of-the-nations-first-open-fare-payment-systems]</ref>.” The contract provided for the system’s installation on the bus, trolley, subway and regional rail system.
 The system’s roll-out was initially scheduled for 2013 on city transit and 2014 on regional rail<ref name=":2">Laughlin, Jason. “Still Coming Soon: The SEPTA Key Card Smart Card.” December 29, 2015. [http://www.philly.com/philly/business/transportation/20151229_Still_coming_soon__The_SEPTA_Key_transit_smart-card.html]</ref>. However, a “limited” release of the system to 10,000 passengers did not occur until June 2016<ref>Laughlin, Jason. “SEPTA smart-fare system to debut June 13.” Philly.com. April 16, 2016. [http://www.philly.com/philly/business/transportation/20160416_SEPTA_smart-fare_system_to_debut_June_13.html]
 </ref>, with the system’s full release on city transit (subway, bus and high speed service) transpiring in March 2017<ref>Laughlin, Jason. SEPTA’s New Card Gets Rolled Out.” March 9, 2017. [http://www.philly.com/philly/business/transportation/20160610_SEPTA_s_new_fare_card_gets_rolled_out.html]
-</ref>. The system has yet to be implemented on regional rail<ref name=":0" />. Articles from 2014 and 2015 cite the agency’s desire to avoid the pitfalls experienced by Chicago’s Ventra Card System (also released in 2013) as a rationale for delay<ref>Wolfe, Jeff. “SEPTA Delays Implementation of New Payment Technology.” 2/27/14. [http://www.dailylocal.com/general-news/20140227/septa-delays-implementation-of-new-payment-technology]</ref><ref>Orso, Anna. “Wonder why the SEPTA key is taking so long? Just ask Chicago.” 4/10/15. [https://billypenn.com/2015/04/10/wonder-why-the-septa-key-is-taking-so-long-just-ask-chicago/]</ref>. An article from December 2015<ref name=":3">Saksa, Jim. “Why is SEPTA Key Arriving Two Years Late?” [http://planphilly.com/articles/2015/12/23/why-is-septa-key-arriving-two-years-late]</ref> noted more generally that the agency failed to grasp the complexity, in devising its timetable, of upgrading to an open-loop fare payment system for services on six transportation modes. A series of software bugs in detected in 2015 further impeded progress on the project<ref name=":3" />.
+</ref>. The system has yet to be implemented on regional rail<ref name=":0" />. Articles from 2014 and 2015 cite the agency’s desire to avoid the pitfalls experienced by Chicago’s [[Ventra]] System (also released in 2013) as a rationale for delay<ref>Wolfe, Jeff. “SEPTA Delays Implementation of New Payment Technology.” 2/27/14. [http://www.dailylocal.com/general-news/20140227/septa-delays-implementation-of-new-payment-technology]</ref><ref>Orso, Anna. “Wonder why the SEPTA key is taking so long? Just ask Chicago.” 4/10/15. [https://billypenn.com/2015/04/10/wonder-why-the-septa-key-is-taking-so-long-just-ask-chicago/]</ref>. An article from December 2015<ref name=":3">Saksa, Jim. “Why is SEPTA Key Arriving Two Years Late?” [http://planphilly.com/articles/2015/12/23/why-is-septa-key-arriving-two-years-late]</ref> noted more generally that the agency failed to grasp the complexity, in devising its timetable, of upgrading to an open-loop fare payment system for services on six transportation modes. A series of software bugs in detected in 2015 further impeded progress on the project<ref name=":3" />.
 The system’s contractor (ACS Xerox) imposed at least 10 change orders adding up to at least $11 million<ref name=":2" />. In addition to the change orders, delays had cost SEPTA at least 21.4 million by the end of 2015<ref name=":3" />, but due to liability caps included in the contract, SEPTA could claim $14.6 million at most.

@@ Line 1: / Line 1: @@
-SEPTA Key is a somewhat open, standards-based automated fare payment system that (when complete) will be used for fare payment on the bus, heavy rail and commuter rail networks of the Southeastern Pennsylvania Transportation Authority (SEPTA). The system, which was launched on subway, bus and high-speed train routes in August 2017, replaces the agency's original token-based payment system.
+SEPTA Key is a somewhat open, standards-based automated fare payment system that (when complete) will be used for fare payment on the bus, heavy rail and commuter rail networks of the Southeastern Pennsylvania Transportation Authority (SEPTA). The system, which was launched on subway, bus and high-speed train routes in August 2017, replaces the agency's original token-based payment system with one based on contactless smart card technology.
 ==Description==
-Electronic validators that have been installed on bus fareboxes and at turnstiles on the system’s Broad Street and Market Street heavy rail lines and that will soon be installed at commuter rail stations will accept a agency-issued “Key Card,” Single-ride “Quick Tickets” and contactless bank cards as fare media (link). The Key Card is a contactless smart card that can store One-day, weekly or monthly passes, as well as a “travel wallet” that can store monetary (minimum 10$) value for use on single rides (next link). The card can be purchased at customer service outlets, online or from ticket kiosks at stations (link). It can be registered on the key card’s website to permit online loading of value and to preserve cards’ balance in case of theft. The Quick Trip is a magnetic stripe paper ticket that can be used to purchase individual rides (although it costs 50 cents more than an individual fare paid for through the travel wallet (https://www.septakey.org/ecustomer_enu/start.swe#SWEApplet2).
+Electronic validators that have been installed on bus fareboxes and at turnstiles on the system’s Broad Street and Market Street heavy rail lines and that will soon be installed at commuter rail stations will accept a agency-issued “Key Card,” Single-ride “Quick Tickets” and contactless bank cards as fare media<ref name=":0">SEPTA. “The Program.” [http://www.septa.org/key/more-info.html]</ref>. The Key Card is a contactless smart card that can store one-day, weekly or monthly passes, as well as a “travel wallet” that holds monetary value (at a minimum of 10$) for use on single rides<ref>SEPTA Key. "Fare Products." [https://www.septakey.org/ecustomer_enu/start.swe?SWENeedContext=false&SWECmd=GotoPageTab&W=t&SWEC=1&SWEBID=-1&SRN=&SWETS=&SWEScreen=ATL+Fare+Proudcts+Screen&SWEScrnCap=Fare+Products&SWETS=1512071157425&SWEC=1&SWENoHttpRedir=true]</ref>. The card can be purchased at customer service outlets, online or from ticket kiosks at stations<ref name=":0" />. It can be registered on the key card’s website to permit online loading of value and to preserve cards’ balance in case of theft<ref name=":1">SEPTA Key. "Home." [https://www.septakey.org/ecustomer_enu/start.swe]</ref>. The Quick Trip is a magnetic stripe paper ticket that can be used to purchase individual rides (although it costs 50 cents more than an individual fare paid for through the travel wallet<ref name=":1" />.
 ==History==
-SEPTA’s planning for a new ticketing system, to replace its token-based payment system, began in 2007 (Laughlin, Campisi 2018). The agency issued a Request for Proposals in 2008, and awarded a $129 million contract to Xerox corporation in 2011 (Laracy 2016). An article that appeared in Mass Transit Magazine shortly after the contract was signed, claimed that the proposed system would allow passengers to pay fares with a “‘contactless’ credit or debit card or even their smartphone.” The contract provided for the system’s installation on the bus, trolley, subway and regional rail system. The system’s roll-out was initially scheduled for 2013 (Laughlin 2015) on city transit and 2014 on regional rail. However, a “limited” release of the system to 10,000 passengers did not occur until June 2016, with the system’s full release on city transit (subway, bus and high speed service) transpiring in March 2017. The system has yet to be implemented on regional rail (see SEPTA website). Articles from 2014 and 2015 cite the agency’s desire to avoid the pitfalls experienced by Chicago’s Ventra Card System <link> (also released in 2013) as a rationale for delay. More generally, an article from December 2015 noted that the agency failed to grasp the complexity, in devising its timetable, of upgrading to an open-loop fare payment system for services on six transportation modes. A series of software bugs in detected in 2015 further impeded progress on the project (Saksa 2015). The system’s contractor (ACS Xerox) imposed at least 10 change orders adding up to at least $11 million (Laughlin 2015). In addition to the change orders, delays had cost SEPTA at least 21.4 million by the end of 2015 (Saksa 2015), but due to liability caps included in the contract, SEPTA could claim $14.6 million at most.
+SEPTA’s planning for a new ticketing system, to replace its token-based payment system, began in 2007<ref>Campisi, Anthony. “SEPTA Awards $129.5 million contract to build new fare system.” Plan Philly. [http://planphilly.com/articles/2011/11/17/septa-awards-1295-million-contract-build-new-fare-system]</ref>. The agency issued a Request for Proposals in 2008, and awarded a $129 million contract to Xerox corporation in 2011<ref>Laracy, Charlotte. “SEPTA Key Now Two Years Behind Schedule.” [http://www.thedp.com/article/2016/04/septa-key-delayed-again]</ref>. An article that appeared in Mass Transit Magazine shortly after the contract was signed, claimed that the proposed system would allow passengers to pay fares with a “‘contactless’ credit or debit card or even their smartphone<ref>“SEPTA installs one of the nation’s first Open Fare Payment Systems.” Mass Transit Mag. 2012. [http://www.masstransitmag.com/press_release/10617568/septa-installs-one-of-the-nations-first-open-fare-payment-systems]</ref>.” The contract provided for the system’s installation on the bus, trolley, subway and regional rail system.

← Older revision		Revision as of 19:31, 30 November 2017
Line 1:		Line 1:
−	SEPTA Key is a somewhat open, standards-based automated fare payment system that (when complete) will be used for fare payment on the bus, heavy rail and commuter rail networks of the Southeastern Pennsylvania Transportation Authority (SEPTA). The system ~~accepts~~	+	SEPTA Key is a somewhat open, standards-based automated fare payment system that (when complete) will be used for fare payment on the bus, heavy rail and commuter rail networks of the Southeastern Pennsylvania Transportation Authority (SEPTA). The system, which was launched on subway, bus and high-speed train routes in August 2017, replaces the agency's original token-based payment system.

	==Description==		==Description==