== Introduction ==
Service provided under the Americans with Disabilities Act (ADA) requires agencies to certify clients as eligible for service. The implementation of ADA allowed a broad latitude for agencies to develop eligibility certification processes. While some procedures may seem cost-effective in the short run, some strategies can ensure eligibility is more accurately determined and thus restrict the ability for ineligible persons to receive service, controlling operating costs in the long run <ref>Transit Cooperative Research Program. "Synthesis of Transit Practice 30: ADA Paratransit Eligibility Certification Practices". Weiner, Richard http://www.tcrponline.org/PDFDocuments/tsyn30.pdf (1998)</ref>.
== Resources ==
Easter Seals Project Action: In 2011, Project Action held a webinar course on determining eligibility. [http://www.projectaction.org/News/tabid/727/token/detail/nid/64/Default.aspx The materials are available online.]
Easter Seals Project Action. [http://bussafety.fta.dot.gov/uploads/resource/3102_filename "Determining ADA Paratransit Eligibility: An Approach, Guidance and Training Materials"]. August 15, 2003.
NTI courses on ADA:
[http://ntionline.com/courses/courseinfo.php?id=8 Comprehensive ADA Paratransit Eligibility][http://ntionline.com/courses/courseinfo.php?id=12 Paratransit Management and Operations][http://ntionline.com/courses/courseinfo.php?id=13 Understanding ADA]
== References ==