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		<id>https://www.transitwiki.org/TransitWiki/index.php?title=Millennials&amp;diff=2489</id>
		<title>Millennials</title>
		<link rel="alternate" type="text/html" href="https://www.transitwiki.org/TransitWiki/index.php?title=Millennials&amp;diff=2489"/>
		<updated>2015-06-09T03:38:13Z</updated>

		<summary type="html">&lt;p&gt;Mgarrett: /* Barriers and Opportunities */&lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;ARTICLE IN PROGRESS&lt;br /&gt;
&lt;br /&gt;
==Introduction==&lt;br /&gt;
One of the truly bright spots for public transit has been the emergence of millennials, those born between 1982 and 2003.  As numerous studies have shown,&amp;lt;ref&amp;gt;Hadley Malcolm, &amp;quot;Millennials prefer cities with good public transit,&amp;quot; USA Today, http://usat.ly/1hq7N3J&amp;lt;/ref&amp;gt; driving rates are down for millennials compared to earlier generations and they are showing a greater propensity for urban living.  Saving money, convenience, exercise and lifestyle choice are major reasons young people are turning away from cars toward transit. Public transit providers should position themselves to take advantage of this emerging trend. Questions remain as to whether millennials' attitudes represents a long term trend or just the consequence of a weak economic recovery that will change as they age, start families and pay off their student loans, though some studies suggest that their travel behavior may well persist.&amp;lt;ref name=shaver&amp;gt;&amp;lt;/ref&amp;gt;&lt;br /&gt;
 &lt;br /&gt;
One factor is that they are more likely to be highly tech saavy then their parents.  This trend toward transit use is linked in part to the availability of smart phone apps that allow transit users more flexible and spontaneous options, reducing some of the advantages of automobile use.&amp;lt;ref name=williams&amp;gt;Mantill Williams, “Millenial Generation Desires Multi-Modal Transportation System,” Transit News, October 1, 2013. http://www.apta.com/mediacenter/pressreleases/2013/Pages/131001_Millennials.aspx&amp;lt;/ref&amp;gt; Millennials find public transit especially convenient since it allows opportunities to work or socialize on digital media while travelling.&amp;lt;ref name=benet&amp;gt;Benet J. Wilson, “Millennials and Money: Give Us More Transit Options,” April 14, 2015 http://businessjournalism.org/2015/04/millennials-and-money-give-us-more-transit-options/&amp;lt;/ref&amp;gt;  Another factor is that they appear to be far more interested in living in cities than earlier generations, which has broad implications for businesses that locate in urban areas.&lt;br /&gt;
&lt;br /&gt;
==Changing Lifestyles==&lt;br /&gt;
A recent study by the APTA&amp;lt;ref&amp;gt;American Public Transit Association, &amp;quot;Millenials and Mobility: Understanding the Millenial Mind Set,&amp;quot; http://www.apta.com/resources/reportsandpublications/Documents/APTA-Millennials-and-Mobility.pdf&amp;lt;/ref&amp;gt; found that millennials, especially those entering the working world with accumulated student debt, are interested in saving money, making time for exercise and social activities, and being part of a community.  They are also more concerned about environmental issues and using new technology.  This six city survey of 18 to 24 year olds found that they would like to see more reliable public transit systems that offer real-time information about route choices, local amenities, and opportunities to stay connected.  They would also like the option to use their smartphones for payment.  Public transit is appealing to millennials because it is considered affordable and better for the environment, and offers opportunities for being part of a community.  Survey respondents indicated that bicycling, riding buses and streetcars, and walking were more preferred modes than driving, though unsurprisingly actual transit use trailed car use (as a driver or passenger).  About a quarter of respondents stated they used ride-sharing services at least a few times a week.  The key here is that millennials are more likely to view public transit as part of a multimodal lifestyle that can include public transit.&lt;br /&gt;
&lt;br /&gt;
The APTA study found nearly 70 percent of those aged 18 to 34 use multiple modes of travel each week, and that public transit ranks highest.  This trend is linked in part to the availability of smart phone aps that allow transit users more flexible and spontaneous options, reducing some of the advantages of automobile use.&amp;lt;ref name=williams&amp;gt;&amp;lt;/ref&amp;gt;  Nearly half say they have tried to replace driving with other alternatives compared to a third of older individuals.&amp;lt;ref name=varga&amp;gt;Peter Varga, “Millennials shifting commuter trends: Column,” May 4, 2014. http://www.usatoday.com/story/opinion/2014/05/04/peter-varga-millennials-transportation/8577831/&amp;lt;/ref&amp;gt;  There is emerging evidence this is not just a fad.  A web based survey conducted by the Transit Center, &amp;quot;Who’s On Board: The 2014 Mobility Attitudes Survey,&amp;quot; sought to better understand the underlying attitudes that shape travel behavior.  It found that employed persons and students are both more likely to use transit, as are ethnic minorities.  Having children or not does not seem to be much of a factor, which the authors suggest may open possibilities to extend transit into traditional family neighborhoods that are typically not seen as amenable to transit.  Younger parents are more likely to take transit than older parents regardless of income, which suggests that these attitudes may persist for some time.&lt;br /&gt;
&lt;br /&gt;
==Urban Living==&lt;br /&gt;
There is a growing trend among younger people toward living in urban areas, even those who are parents of young children.  While the APTA survey found that transportation and pedestrian amenities were a strong attraction for those without children, young parents also found the availability of public transit a reason to live in urban areas.  Whether these trends continue as families age remains to be seen but this is already a significant shift from earlier generations that public transit can capitalize on.  Another trend for transit planners to be aware of is the presence of Millennial “hot spots” or concentration of those less likely to drive and more likely to use ride-sharing services or public transit.  Residents of these areas want to feel more connected to their community.  Stressing the health, environmental, and affordability advantages of public transit should be especially appealing to these potential customers.&lt;br /&gt;
&lt;br /&gt;
A study by the Rockefeller Foundation and Transportation for America found that most Millennials prefer living where they have a variety of transportation options.  A majority reported that they could not afford to live in areas without public transportation and nearly all supported investing in public transportation as a way to create jobs and improve the economy.  One reason millennials find urban areas attractive is because they offer more options for multimodal travel.&amp;lt;ref name=benet&amp;gt;&amp;lt;/ref&amp;gt; Another report by Mobility Lab found that millennials who grew up automobile friendly circumstances have decidedly rejected cars in favor of public transit and may continue to do so.  By contrast, Baby Boomers whose early years were spent in much more transit friendly environments have grown accustomed to the suburban lifestyle and are unlikely to change at least until they reach an age where they can no longer drive.  Both situations offer challenges but also opportunities for transit providers.  One key finding in this report was that parents are no less likely to use transit than non-parents which suggests that changing attitudes toward transit may remain even as Millennials grow older and start raising their own families.&amp;lt;ref name=mackie&amp;gt;Paul Mackie, “Millennials Sticking With Transit, Boomers Sticking With Cars.” Mobility Lab, September 18, 2014. http://mobilitylab.org/2014/09/18/millennials-sticking-with-transit-boomers-sticking-with-cars/&amp;lt;/ref&amp;gt;&lt;br /&gt;
&lt;br /&gt;
Despite all the talk of smartphone technology, the Transit Center study found that that staying connected to the internet is not a strong predictor of greater transit use.  Instead, the most important reasons that young people are attracted to transit is reliability and speed and the most critical factors in increasing transit use particularly among Millennials relate to the communities where they live.  Many, the study finds, would rather live in higher density mixed use neighborhoods.  Since shorter work commutes are associated with greater transit use, one way to increase transit patronage is to locate jobs and housing closer together, as well as encouraging a better mix of housing, shops and businesses, all things that also make transit more viable.  This is backed up by findings that workers who receive transit benefits from their employers are much more likely to commute by transit than those who do not.  Again, having children seem to be much less of a factor.  The change in attitudes may truly be generational rather than merely due to temporary economic or social circumstances.  The authors conclude that transit providers could increase ridership by focusing on improving service for those in their 30s and 40s who would prefer taking transit but find it inconvenient or the service inadequate. &amp;lt;ref&amp;gt;Transit Center, Who’s On Board: The 2014 Mobility Attitudes Survey. http://transitcenter.org/wp-content/uploads/2014/08/WhosOnBoard2014-ForWeb.pdf&amp;lt;/ref&amp;gt;&lt;br /&gt;
&lt;br /&gt;
==Employment Trends==&lt;br /&gt;
Businesses are also finding that urban living is a critical factor in recruiting new employees.  A recent report by the Ohio PIRG Education Fund urged states to expand transportation spending in order to attract and keep young workers.&amp;lt;ref name=benet&amp;gt;&amp;lt;/ref&amp;gt;  Companies are relocating from suburban car-centric office parks to urban locations accessible to transit to court younger workers who prefer living in urban areas.  Traditional office parks are investing in new housing, restaurants, pedestrian amenities, and upgrading bus and shuttle services to meet changing lifestyles.  Plans to invest in new rail lines to attract businesses are taking shape in areas such as Northern Virginia, Denver and Phoenix. Even North Carolina’s famous Research Triangle is planning a light rail line to connect to local college campuses.  Maryland is looking for ways to better connect existing Metro lines to residential locations and well as promoting more mixed use office parks. One executive noted that “I can’t compete unless they can get to us without driving.”&amp;lt;ref name=shaver&amp;gt;Katherine Shaver and Bill Turque, &amp;quot;Suburbs such as Montgomery County Rethink Transit to Court Millennials,&amp;quot; The Washington Post, March 29, 2015. http://www.washingtonpost.com/local/trafficandcommuting/yearning-for-car-averse-millennials-suburbs-turn-to-transit/2015/03/29/cb916cd8-d259-11e4-8fce-3941fc548f1c_story.html&amp;lt;/ref&amp;gt;&lt;br /&gt;
&lt;br /&gt;
==Barriers and Opportunities==&lt;br /&gt;
Among the identified barriers to transit use for Millennials are accessibility, convenience, travel time and lack of connection to other modes.  Some of these concerns can be addressed through improved messaging systems, greater information access, and “experience planning.”  The APTA recommends increasing transit use by installing smartphone charging stations, and using smartphones for fare collection, and improving pedestrian access to transit facilities.  Offering continuous wi-fi connections to transit riders was another suggestion to come out of their study.  Providing riders with more reliable and user-friendly digital tools with real-time information for trip planning, including suggestions related to travel options based on weather conditions, costs, opportunities for alternative travel (bicycling, ride-sharing, walking, etc.) as well as creating apps that provide information on local areas such as history, food or upcoming events, could greatly assist public transit operators to speak to the needs and lifestyles of millennials.&amp;lt;ref name=williams&amp;gt;&amp;lt;/ref&amp;gt;&lt;br /&gt;
&lt;br /&gt;
==Further Reading==&lt;br /&gt;
American Public Transit Association, &amp;quot;Millenials and Mobility: Understanding the Millenial Mind Set,&amp;quot; http://www.apta.com/resources/reportsandpublications/Documents/APTA-Millennials-and-Mobility.pdf&lt;br /&gt;
&lt;br /&gt;
: With evidence suggesting that driving rates are down for the &amp;quot;Millennial Generation,&amp;quot; those born between 1982 and 2003, this report looks at the mindsets behind this trend to understand the implication for public transportation in the United States, using in-depth interviews and a survey of 1,000 people in six cities  attractive to Millennials.&lt;br /&gt;
&lt;br /&gt;
Transit Center, Who’s On Board: The 2014 Mobility Attitudes Survey, http://transitcenter.org/wp-content/uploads/2014/08/WhosOnBoard2014-ForWeb.pdf&lt;br /&gt;
&lt;br /&gt;
: This web-based study prepared for the Transit Center examines differences in attitude and behavior among the US population with respect to public transportation and neighborhood choice in cities with well-developed transit systems and others with less developed transit systems.&lt;br /&gt;
&lt;br /&gt;
==References==&lt;/div&gt;</summary>
		<author><name>Mgarrett</name></author>
	</entry>
	<entry>
		<id>https://www.transitwiki.org/TransitWiki/index.php?title=Millennials&amp;diff=2488</id>
		<title>Millennials</title>
		<link rel="alternate" type="text/html" href="https://www.transitwiki.org/TransitWiki/index.php?title=Millennials&amp;diff=2488"/>
		<updated>2015-06-09T03:36:26Z</updated>

		<summary type="html">&lt;p&gt;Mgarrett: /* Urban Living */&lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;ARTICLE IN PROGRESS&lt;br /&gt;
&lt;br /&gt;
==Introduction==&lt;br /&gt;
One of the truly bright spots for public transit has been the emergence of millennials, those born between 1982 and 2003.  As numerous studies have shown,&amp;lt;ref&amp;gt;Hadley Malcolm, &amp;quot;Millennials prefer cities with good public transit,&amp;quot; USA Today, http://usat.ly/1hq7N3J&amp;lt;/ref&amp;gt; driving rates are down for millennials compared to earlier generations and they are showing a greater propensity for urban living.  Saving money, convenience, exercise and lifestyle choice are major reasons young people are turning away from cars toward transit. Public transit providers should position themselves to take advantage of this emerging trend. Questions remain as to whether millennials' attitudes represents a long term trend or just the consequence of a weak economic recovery that will change as they age, start families and pay off their student loans, though some studies suggest that their travel behavior may well persist.&amp;lt;ref name=shaver&amp;gt;&amp;lt;/ref&amp;gt;&lt;br /&gt;
 &lt;br /&gt;
One factor is that they are more likely to be highly tech saavy then their parents.  This trend toward transit use is linked in part to the availability of smart phone apps that allow transit users more flexible and spontaneous options, reducing some of the advantages of automobile use.&amp;lt;ref name=williams&amp;gt;Mantill Williams, “Millenial Generation Desires Multi-Modal Transportation System,” Transit News, October 1, 2013. http://www.apta.com/mediacenter/pressreleases/2013/Pages/131001_Millennials.aspx&amp;lt;/ref&amp;gt; Millennials find public transit especially convenient since it allows opportunities to work or socialize on digital media while travelling.&amp;lt;ref name=benet&amp;gt;Benet J. Wilson, “Millennials and Money: Give Us More Transit Options,” April 14, 2015 http://businessjournalism.org/2015/04/millennials-and-money-give-us-more-transit-options/&amp;lt;/ref&amp;gt;  Another factor is that they appear to be far more interested in living in cities than earlier generations, which has broad implications for businesses that locate in urban areas.&lt;br /&gt;
&lt;br /&gt;
==Changing Lifestyles==&lt;br /&gt;
A recent study by the APTA&amp;lt;ref&amp;gt;American Public Transit Association, &amp;quot;Millenials and Mobility: Understanding the Millenial Mind Set,&amp;quot; http://www.apta.com/resources/reportsandpublications/Documents/APTA-Millennials-and-Mobility.pdf&amp;lt;/ref&amp;gt; found that millennials, especially those entering the working world with accumulated student debt, are interested in saving money, making time for exercise and social activities, and being part of a community.  They are also more concerned about environmental issues and using new technology.  This six city survey of 18 to 24 year olds found that they would like to see more reliable public transit systems that offer real-time information about route choices, local amenities, and opportunities to stay connected.  They would also like the option to use their smartphones for payment.  Public transit is appealing to millennials because it is considered affordable and better for the environment, and offers opportunities for being part of a community.  Survey respondents indicated that bicycling, riding buses and streetcars, and walking were more preferred modes than driving, though unsurprisingly actual transit use trailed car use (as a driver or passenger).  About a quarter of respondents stated they used ride-sharing services at least a few times a week.  The key here is that millennials are more likely to view public transit as part of a multimodal lifestyle that can include public transit.&lt;br /&gt;
&lt;br /&gt;
The APTA study found nearly 70 percent of those aged 18 to 34 use multiple modes of travel each week, and that public transit ranks highest.  This trend is linked in part to the availability of smart phone aps that allow transit users more flexible and spontaneous options, reducing some of the advantages of automobile use.&amp;lt;ref name=williams&amp;gt;&amp;lt;/ref&amp;gt;  Nearly half say they have tried to replace driving with other alternatives compared to a third of older individuals.&amp;lt;ref name=varga&amp;gt;Peter Varga, “Millennials shifting commuter trends: Column,” May 4, 2014. http://www.usatoday.com/story/opinion/2014/05/04/peter-varga-millennials-transportation/8577831/&amp;lt;/ref&amp;gt;  There is emerging evidence this is not just a fad.  A web based survey conducted by the Transit Center, &amp;quot;Who’s On Board: The 2014 Mobility Attitudes Survey,&amp;quot; sought to better understand the underlying attitudes that shape travel behavior.  It found that employed persons and students are both more likely to use transit, as are ethnic minorities.  Having children or not does not seem to be much of a factor, which the authors suggest may open possibilities to extend transit into traditional family neighborhoods that are typically not seen as amenable to transit.  Younger parents are more likely to take transit than older parents regardless of income, which suggests that these attitudes may persist for some time.&lt;br /&gt;
&lt;br /&gt;
==Urban Living==&lt;br /&gt;
There is a growing trend among younger people toward living in urban areas, even those who are parents of young children.  While the APTA survey found that transportation and pedestrian amenities were a strong attraction for those without children, young parents also found the availability of public transit a reason to live in urban areas.  Whether these trends continue as families age remains to be seen but this is already a significant shift from earlier generations that public transit can capitalize on.  Another trend for transit planners to be aware of is the presence of Millennial “hot spots” or concentration of those less likely to drive and more likely to use ride-sharing services or public transit.  Residents of these areas want to feel more connected to their community.  Stressing the health, environmental, and affordability advantages of public transit should be especially appealing to these potential customers.&lt;br /&gt;
&lt;br /&gt;
A study by the Rockefeller Foundation and Transportation for America found that most Millennials prefer living where they have a variety of transportation options.  A majority reported that they could not afford to live in areas without public transportation and nearly all supported investing in public transportation as a way to create jobs and improve the economy.  One reason millennials find urban areas attractive is because they offer more options for multimodal travel.&amp;lt;ref name=benet&amp;gt;&amp;lt;/ref&amp;gt; Another report by Mobility Lab found that millennials who grew up automobile friendly circumstances have decidedly rejected cars in favor of public transit and may continue to do so.  By contrast, Baby Boomers whose early years were spent in much more transit friendly environments have grown accustomed to the suburban lifestyle and are unlikely to change at least until they reach an age where they can no longer drive.  Both situations offer challenges but also opportunities for transit providers.  One key finding in this report was that parents are no less likely to use transit than non-parents which suggests that changing attitudes toward transit may remain even as Millennials grow older and start raising their own families.&amp;lt;ref name=mackie&amp;gt;Paul Mackie, “Millennials Sticking With Transit, Boomers Sticking With Cars.” Mobility Lab, September 18, 2014. http://mobilitylab.org/2014/09/18/millennials-sticking-with-transit-boomers-sticking-with-cars/&amp;lt;/ref&amp;gt;&lt;br /&gt;
&lt;br /&gt;
Despite all the talk of smartphone technology, the Transit Center study found that that staying connected to the internet is not a strong predictor of greater transit use.  Instead, the most important reasons that young people are attracted to transit is reliability and speed and the most critical factors in increasing transit use particularly among Millennials relate to the communities where they live.  Many, the study finds, would rather live in higher density mixed use neighborhoods.  Since shorter work commutes are associated with greater transit use, one way to increase transit patronage is to locate jobs and housing closer together, as well as encouraging a better mix of housing, shops and businesses, all things that also make transit more viable.  This is backed up by findings that workers who receive transit benefits from their employers are much more likely to commute by transit than those who do not.  Again, having children seem to be much less of a factor.  The change in attitudes may truly be generational rather than merely due to temporary economic or social circumstances.  The authors conclude that transit providers could increase ridership by focusing on improving service for those in their 30s and 40s who would prefer taking transit but find it inconvenient or the service inadequate. &amp;lt;ref&amp;gt;Transit Center, Who’s On Board: The 2014 Mobility Attitudes Survey. http://transitcenter.org/wp-content/uploads/2014/08/WhosOnBoard2014-ForWeb.pdf&amp;lt;/ref&amp;gt;&lt;br /&gt;
&lt;br /&gt;
==Employment Trends==&lt;br /&gt;
Businesses are also finding that urban living is a critical factor in recruiting new employees.  A recent report by the Ohio PIRG Education Fund urged states to expand transportation spending in order to attract and keep young workers.&amp;lt;ref name=benet&amp;gt;&amp;lt;/ref&amp;gt;  Companies are relocating from suburban car-centric office parks to urban locations accessible to transit to court younger workers who prefer living in urban areas.  Traditional office parks are investing in new housing, restaurants, pedestrian amenities, and upgrading bus and shuttle services to meet changing lifestyles.  Plans to invest in new rail lines to attract businesses are taking shape in areas such as Northern Virginia, Denver and Phoenix. Even North Carolina’s famous Research Triangle is planning a light rail line to connect to local college campuses.  Maryland is looking for ways to better connect existing Metro lines to residential locations and well as promoting more mixed use office parks. One executive noted that “I can’t compete unless they can get to us without driving.”&amp;lt;ref name=shaver&amp;gt;Katherine Shaver and Bill Turque, &amp;quot;Suburbs such as Montgomery County Rethink Transit to Court Millennials,&amp;quot; The Washington Post, March 29, 2015. http://www.washingtonpost.com/local/trafficandcommuting/yearning-for-car-averse-millennials-suburbs-turn-to-transit/2015/03/29/cb916cd8-d259-11e4-8fce-3941fc548f1c_story.html&amp;lt;/ref&amp;gt;&lt;br /&gt;
&lt;br /&gt;
==Barriers and Opportunities==&lt;br /&gt;
Among the identified barriers to transit use are accessibility, convenience, travel time and lack of connection to other modes.  Some of these concerns can be addressed through improved messaging systems, greater information access, and “experience planning.”  The APTA recommends increasing transit use by installing smartphone charging stations, and using smartphones for fare collection, and improving pedestrian access to transit facilities.  Offering continuous wi-fi connections to transit riders was another suggestion to come out of the study.  Providing riders with more reliable and user-friendly digital tools with real-time information for trip planning, including suggestions related to travel options based on weather conditions, costs, opportunities for alternative travel (bicycling, ride-sharing, walking, etc.) as well as creating apps that provide information on local areas such as history, food or upcoming events, could greatly assist public transit operators to speak to the needs and lifestyles of millennials.&amp;lt;ref name=williams&amp;gt;&amp;lt;/ref&amp;gt;&lt;br /&gt;
&lt;br /&gt;
==Further Reading==&lt;br /&gt;
American Public Transit Association, &amp;quot;Millenials and Mobility: Understanding the Millenial Mind Set,&amp;quot; http://www.apta.com/resources/reportsandpublications/Documents/APTA-Millennials-and-Mobility.pdf&lt;br /&gt;
&lt;br /&gt;
: With evidence suggesting that driving rates are down for the &amp;quot;Millennial Generation,&amp;quot; those born between 1982 and 2003, this report looks at the mindsets behind this trend to understand the implication for public transportation in the United States, using in-depth interviews and a survey of 1,000 people in six cities  attractive to Millennials.&lt;br /&gt;
&lt;br /&gt;
Transit Center, Who’s On Board: The 2014 Mobility Attitudes Survey, http://transitcenter.org/wp-content/uploads/2014/08/WhosOnBoard2014-ForWeb.pdf&lt;br /&gt;
&lt;br /&gt;
: This web-based study prepared for the Transit Center examines differences in attitude and behavior among the US population with respect to public transportation and neighborhood choice in cities with well-developed transit systems and others with less developed transit systems.&lt;br /&gt;
&lt;br /&gt;
==References==&lt;/div&gt;</summary>
		<author><name>Mgarrett</name></author>
	</entry>
	<entry>
		<id>https://www.transitwiki.org/TransitWiki/index.php?title=Millennials&amp;diff=2487</id>
		<title>Millennials</title>
		<link rel="alternate" type="text/html" href="https://www.transitwiki.org/TransitWiki/index.php?title=Millennials&amp;diff=2487"/>
		<updated>2015-06-09T03:33:01Z</updated>

		<summary type="html">&lt;p&gt;Mgarrett: /* Urban Living */&lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;ARTICLE IN PROGRESS&lt;br /&gt;
&lt;br /&gt;
==Introduction==&lt;br /&gt;
One of the truly bright spots for public transit has been the emergence of millennials, those born between 1982 and 2003.  As numerous studies have shown,&amp;lt;ref&amp;gt;Hadley Malcolm, &amp;quot;Millennials prefer cities with good public transit,&amp;quot; USA Today, http://usat.ly/1hq7N3J&amp;lt;/ref&amp;gt; driving rates are down for millennials compared to earlier generations and they are showing a greater propensity for urban living.  Saving money, convenience, exercise and lifestyle choice are major reasons young people are turning away from cars toward transit. Public transit providers should position themselves to take advantage of this emerging trend. Questions remain as to whether millennials' attitudes represents a long term trend or just the consequence of a weak economic recovery that will change as they age, start families and pay off their student loans, though some studies suggest that their travel behavior may well persist.&amp;lt;ref name=shaver&amp;gt;&amp;lt;/ref&amp;gt;&lt;br /&gt;
 &lt;br /&gt;
One factor is that they are more likely to be highly tech saavy then their parents.  This trend toward transit use is linked in part to the availability of smart phone apps that allow transit users more flexible and spontaneous options, reducing some of the advantages of automobile use.&amp;lt;ref name=williams&amp;gt;Mantill Williams, “Millenial Generation Desires Multi-Modal Transportation System,” Transit News, October 1, 2013. http://www.apta.com/mediacenter/pressreleases/2013/Pages/131001_Millennials.aspx&amp;lt;/ref&amp;gt; Millennials find public transit especially convenient since it allows opportunities to work or socialize on digital media while travelling.&amp;lt;ref name=benet&amp;gt;Benet J. Wilson, “Millennials and Money: Give Us More Transit Options,” April 14, 2015 http://businessjournalism.org/2015/04/millennials-and-money-give-us-more-transit-options/&amp;lt;/ref&amp;gt;  Another factor is that they appear to be far more interested in living in cities than earlier generations, which has broad implications for businesses that locate in urban areas.&lt;br /&gt;
&lt;br /&gt;
==Changing Lifestyles==&lt;br /&gt;
A recent study by the APTA&amp;lt;ref&amp;gt;American Public Transit Association, &amp;quot;Millenials and Mobility: Understanding the Millenial Mind Set,&amp;quot; http://www.apta.com/resources/reportsandpublications/Documents/APTA-Millennials-and-Mobility.pdf&amp;lt;/ref&amp;gt; found that millennials, especially those entering the working world with accumulated student debt, are interested in saving money, making time for exercise and social activities, and being part of a community.  They are also more concerned about environmental issues and using new technology.  This six city survey of 18 to 24 year olds found that they would like to see more reliable public transit systems that offer real-time information about route choices, local amenities, and opportunities to stay connected.  They would also like the option to use their smartphones for payment.  Public transit is appealing to millennials because it is considered affordable and better for the environment, and offers opportunities for being part of a community.  Survey respondents indicated that bicycling, riding buses and streetcars, and walking were more preferred modes than driving, though unsurprisingly actual transit use trailed car use (as a driver or passenger).  About a quarter of respondents stated they used ride-sharing services at least a few times a week.  The key here is that millennials are more likely to view public transit as part of a multimodal lifestyle that can include public transit.&lt;br /&gt;
&lt;br /&gt;
The APTA study found nearly 70 percent of those aged 18 to 34 use multiple modes of travel each week, and that public transit ranks highest.  This trend is linked in part to the availability of smart phone aps that allow transit users more flexible and spontaneous options, reducing some of the advantages of automobile use.&amp;lt;ref name=williams&amp;gt;&amp;lt;/ref&amp;gt;  Nearly half say they have tried to replace driving with other alternatives compared to a third of older individuals.&amp;lt;ref name=varga&amp;gt;Peter Varga, “Millennials shifting commuter trends: Column,” May 4, 2014. http://www.usatoday.com/story/opinion/2014/05/04/peter-varga-millennials-transportation/8577831/&amp;lt;/ref&amp;gt;  There is emerging evidence this is not just a fad.  A web based survey conducted by the Transit Center, &amp;quot;Who’s On Board: The 2014 Mobility Attitudes Survey,&amp;quot; sought to better understand the underlying attitudes that shape travel behavior.  It found that employed persons and students are both more likely to use transit, as are ethnic minorities.  Having children or not does not seem to be much of a factor, which the authors suggest may open possibilities to extend transit into traditional family neighborhoods that are typically not seen as amenable to transit.  Younger parents are more likely to take transit than older parents regardless of income, which suggests that these attitudes may persist for some time.&lt;br /&gt;
&lt;br /&gt;
==Urban Living==&lt;br /&gt;
There is a growing trend among younger people toward living in urban areas, even those who are parents of young children.  While the APTA survey found that transportation and pedestrian amenities were a strong attraction for those without children, young parents also found the availability of public transit a reason to live in urban areas.  Whether these trends continue as families age remains to be seen but this is already a significant shift from earlier generations that public transit can capitalize on.  Another trend for transit planners to be aware of is the presence of Millennial “hot spots” or concentration of those less likely to drive and more likely to use ride-sharing services or public transit.  Residents of these areas want to feel more connected to their community.  Stressing the health, environmental, and affordability advantages of public transit should be especially appealing to these potential customers.&lt;br /&gt;
&lt;br /&gt;
A study by the Rockefeller Foundation and Transportation for America found that most Millennials prefer living where they have a variety of transportation options.  A majority reported that they could not afford to live in areas without public transportation and nearly all supported investing in public transportation as a way to create jobs and improve the economy.  One reason millennials find urban areas attractive is because they offer more options for multimodal travel.&amp;lt;ref name=benet&amp;gt;&amp;lt;/ref&amp;gt; Another report by Mobility Lab found that millennials who grew up automobile friendly circumstances have decidedly rejected cars in favor of public transit and may continue to do so.  By contrast, Baby Boomers whose early years were spent in much more transit friendly environments have grown accustomed to the suburban lifestyle and are unlikely to change at least until they reach an age where they can no longer drive.  Both situations offer challenges but also opportunities for transit providers.  One key finding in this report was that parents are no less likely to use transit than non-parents which suggests that changing attitudes toward transit may remain even as Millennials grow older and start raising their own families.&amp;lt;ref name=mackie&amp;gt;Paul Mackie, “Millennials Sticking With Transit, Boomers Sticking With Cars.” Mobility Lab, September 18, 2014. http://mobilitylab.org/2014/09/18/millennials-sticking-with-transit-boomers-sticking-with-cars/&amp;lt;/ref&amp;gt;&lt;br /&gt;
&lt;br /&gt;
Despite all the talk of smartphone technology, the Transit Center study found that that staying connected to the internet is not a strong predictor of greater transit use.  Instead, the most important reasons that young people are attracted to transit is reliability and speed and the most critical factors in increasing transit use particularly among Millennials relate to the communities where they live.  Many Americans, the study finds, would rather live in a higher density mixed use neighborhoods.  Since those with shorter commutes are more likely to take transit to work, one way to improve transit use is to locate jobs and housing closer together, as well as encouraging a better mix of housing, shops and businesses, all things that also make transit more viable.  This is backed up by findings that workers who receive transit benefits from their employers are much more likely to commute by transit than those who do not.  Again, having children seem to be much less of a factor.  The change in attitudes may truly be generational rather than due to economic or social circumstances.  The authors conclude that transit providers could increase transit use by focusing on improving service for those in their 30s and 40s who would prefer taking transit but find it inconvenient or the service inadequate. &amp;lt;ref&amp;gt;Transit Center, Who’s On Board: The 2014 Mobility Attitudes Survey. http://transitcenter.org/wp-content/uploads/2014/08/WhosOnBoard2014-ForWeb.pdf&amp;lt;/ref&amp;gt;&lt;br /&gt;
&lt;br /&gt;
==Employment Trends==&lt;br /&gt;
Businesses are also finding that urban living is a critical factor in recruiting new employees.  A recent report by the Ohio PIRG Education Fund urged states to expand transportation spending in order to attract and keep young workers.&amp;lt;ref name=benet&amp;gt;&amp;lt;/ref&amp;gt;  Companies are relocating from suburban car-centric office parks to urban locations accessible to transit to court younger workers who prefer living in urban areas.  Traditional office parks are investing in new housing, restaurants, pedestrian amenities, and upgrading bus and shuttle services to meet changing lifestyles.  Plans to invest in new rail lines to attract businesses are taking shape in areas such as Northern Virginia, Denver and Phoenix. Even North Carolina’s famous Research Triangle is planning a light rail line to connect to local college campuses.  Maryland is looking for ways to better connect existing Metro lines to residential locations and well as promoting more mixed use office parks. One executive noted that “I can’t compete unless they can get to us without driving.”&amp;lt;ref name=shaver&amp;gt;Katherine Shaver and Bill Turque, &amp;quot;Suburbs such as Montgomery County Rethink Transit to Court Millennials,&amp;quot; The Washington Post, March 29, 2015. http://www.washingtonpost.com/local/trafficandcommuting/yearning-for-car-averse-millennials-suburbs-turn-to-transit/2015/03/29/cb916cd8-d259-11e4-8fce-3941fc548f1c_story.html&amp;lt;/ref&amp;gt;&lt;br /&gt;
&lt;br /&gt;
==Barriers and Opportunities==&lt;br /&gt;
Among the identified barriers to transit use are accessibility, convenience, travel time and lack of connection to other modes.  Some of these concerns can be addressed through improved messaging systems, greater information access, and “experience planning.”  The APTA recommends increasing transit use by installing smartphone charging stations, and using smartphones for fare collection, and improving pedestrian access to transit facilities.  Offering continuous wi-fi connections to transit riders was another suggestion to come out of the study.  Providing riders with more reliable and user-friendly digital tools with real-time information for trip planning, including suggestions related to travel options based on weather conditions, costs, opportunities for alternative travel (bicycling, ride-sharing, walking, etc.) as well as creating apps that provide information on local areas such as history, food or upcoming events, could greatly assist public transit operators to speak to the needs and lifestyles of millennials.&amp;lt;ref name=williams&amp;gt;&amp;lt;/ref&amp;gt;&lt;br /&gt;
&lt;br /&gt;
==Further Reading==&lt;br /&gt;
American Public Transit Association, &amp;quot;Millenials and Mobility: Understanding the Millenial Mind Set,&amp;quot; http://www.apta.com/resources/reportsandpublications/Documents/APTA-Millennials-and-Mobility.pdf&lt;br /&gt;
&lt;br /&gt;
: With evidence suggesting that driving rates are down for the &amp;quot;Millennial Generation,&amp;quot; those born between 1982 and 2003, this report looks at the mindsets behind this trend to understand the implication for public transportation in the United States, using in-depth interviews and a survey of 1,000 people in six cities  attractive to Millennials.&lt;br /&gt;
&lt;br /&gt;
Transit Center, Who’s On Board: The 2014 Mobility Attitudes Survey, http://transitcenter.org/wp-content/uploads/2014/08/WhosOnBoard2014-ForWeb.pdf&lt;br /&gt;
&lt;br /&gt;
: This web-based study prepared for the Transit Center examines differences in attitude and behavior among the US population with respect to public transportation and neighborhood choice in cities with well-developed transit systems and others with less developed transit systems.&lt;br /&gt;
&lt;br /&gt;
==References==&lt;/div&gt;</summary>
		<author><name>Mgarrett</name></author>
	</entry>
	<entry>
		<id>https://www.transitwiki.org/TransitWiki/index.php?title=Millennials&amp;diff=2486</id>
		<title>Millennials</title>
		<link rel="alternate" type="text/html" href="https://www.transitwiki.org/TransitWiki/index.php?title=Millennials&amp;diff=2486"/>
		<updated>2015-06-09T03:24:47Z</updated>

		<summary type="html">&lt;p&gt;Mgarrett: /* Changing Lifestyles */&lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;ARTICLE IN PROGRESS&lt;br /&gt;
&lt;br /&gt;
==Introduction==&lt;br /&gt;
One of the truly bright spots for public transit has been the emergence of millennials, those born between 1982 and 2003.  As numerous studies have shown,&amp;lt;ref&amp;gt;Hadley Malcolm, &amp;quot;Millennials prefer cities with good public transit,&amp;quot; USA Today, http://usat.ly/1hq7N3J&amp;lt;/ref&amp;gt; driving rates are down for millennials compared to earlier generations and they are showing a greater propensity for urban living.  Saving money, convenience, exercise and lifestyle choice are major reasons young people are turning away from cars toward transit. Public transit providers should position themselves to take advantage of this emerging trend. Questions remain as to whether millennials' attitudes represents a long term trend or just the consequence of a weak economic recovery that will change as they age, start families and pay off their student loans, though some studies suggest that their travel behavior may well persist.&amp;lt;ref name=shaver&amp;gt;&amp;lt;/ref&amp;gt;&lt;br /&gt;
 &lt;br /&gt;
One factor is that they are more likely to be highly tech saavy then their parents.  This trend toward transit use is linked in part to the availability of smart phone apps that allow transit users more flexible and spontaneous options, reducing some of the advantages of automobile use.&amp;lt;ref name=williams&amp;gt;Mantill Williams, “Millenial Generation Desires Multi-Modal Transportation System,” Transit News, October 1, 2013. http://www.apta.com/mediacenter/pressreleases/2013/Pages/131001_Millennials.aspx&amp;lt;/ref&amp;gt; Millennials find public transit especially convenient since it allows opportunities to work or socialize on digital media while travelling.&amp;lt;ref name=benet&amp;gt;Benet J. Wilson, “Millennials and Money: Give Us More Transit Options,” April 14, 2015 http://businessjournalism.org/2015/04/millennials-and-money-give-us-more-transit-options/&amp;lt;/ref&amp;gt;  Another factor is that they appear to be far more interested in living in cities than earlier generations, which has broad implications for businesses that locate in urban areas.&lt;br /&gt;
&lt;br /&gt;
==Changing Lifestyles==&lt;br /&gt;
A recent study by the APTA&amp;lt;ref&amp;gt;American Public Transit Association, &amp;quot;Millenials and Mobility: Understanding the Millenial Mind Set,&amp;quot; http://www.apta.com/resources/reportsandpublications/Documents/APTA-Millennials-and-Mobility.pdf&amp;lt;/ref&amp;gt; found that millennials, especially those entering the working world with accumulated student debt, are interested in saving money, making time for exercise and social activities, and being part of a community.  They are also more concerned about environmental issues and using new technology.  This six city survey of 18 to 24 year olds found that they would like to see more reliable public transit systems that offer real-time information about route choices, local amenities, and opportunities to stay connected.  They would also like the option to use their smartphones for payment.  Public transit is appealing to millennials because it is considered affordable and better for the environment, and offers opportunities for being part of a community.  Survey respondents indicated that bicycling, riding buses and streetcars, and walking were more preferred modes than driving, though unsurprisingly actual transit use trailed car use (as a driver or passenger).  About a quarter of respondents stated they used ride-sharing services at least a few times a week.  The key here is that millennials are more likely to view public transit as part of a multimodal lifestyle that can include public transit.&lt;br /&gt;
&lt;br /&gt;
The APTA study found nearly 70 percent of those aged 18 to 34 use multiple modes of travel each week, and that public transit ranks highest.  This trend is linked in part to the availability of smart phone aps that allow transit users more flexible and spontaneous options, reducing some of the advantages of automobile use.&amp;lt;ref name=williams&amp;gt;&amp;lt;/ref&amp;gt;  Nearly half say they have tried to replace driving with other alternatives compared to a third of older individuals.&amp;lt;ref name=varga&amp;gt;Peter Varga, “Millennials shifting commuter trends: Column,” May 4, 2014. http://www.usatoday.com/story/opinion/2014/05/04/peter-varga-millennials-transportation/8577831/&amp;lt;/ref&amp;gt;  There is emerging evidence this is not just a fad.  A web based survey conducted by the Transit Center, &amp;quot;Who’s On Board: The 2014 Mobility Attitudes Survey,&amp;quot; sought to better understand the underlying attitudes that shape travel behavior.  It found that employed persons and students are both more likely to use transit, as are ethnic minorities.  Having children or not does not seem to be much of a factor, which the authors suggest may open possibilities to extend transit into traditional family neighborhoods that are typically not seen as amenable to transit.  Younger parents are more likely to take transit than older parents regardless of income, which suggests that these attitudes may persist for some time.&lt;br /&gt;
&lt;br /&gt;
==Urban Living==&lt;br /&gt;
There is a growing trend among younger people toward living in urban areas, even those who are parents of young children.  While the APTA survey found that transportation and pedestrian amenities were a strong attraction for those without children, young parents also found the availability of public transit a reason to live in urban areas.  Whether these trends continue as families age remains to be seen but this is already a significant shift from earlier generations that public transit can capitalize on.  Another trend for transit planners to be aware of is the presence of Millennial “hot spots” or concentration of those less likely to drive and more likely to use ride-sharing services or public transit.  Residents of these areas want to feel more connected to their community.  Stressing the health, environmental, and affordability advantages of public transit should be especially appealing to these potential customers.&lt;br /&gt;
&lt;br /&gt;
A study by the Rockefeller Foundation and Transportation for America found that most Millennials prefer living where they have a variety of transportation options.  A majority reported that they could not afford to live in areas without public transportation and nearly all supported investing in public transportation as a way to create jobs and improve the economy.  One reason millennials find urban areas attractive is because they offer more options for multimodal travel.&amp;lt;ref name=benet&amp;gt;&amp;lt;/ref&amp;gt; Another report by Mobility Lab found that millennials who grew up automobile friendly circumstances have decidedly rejected cars in favor of public transit and may continue to do so.  By contrast, Baby Boomers whose early years were spent in much more transit friendly environments have grown accustomed to the suburban lifestyle and are unlikely to change at least until they reach an age where they can no longer drive.  Both situations offer challenges but also opportunities for transit providers.  One key finding in this report was that parents are no less likely to use transit than non-parents than non-parents which suggests that changing attitudes toward transit may remain even as Millennials grow older and start raising their own families.&amp;lt;ref name=mackie&amp;gt;Paul Mackie, “Millennials Sticking With Transit, Boomers Sticking With Cars.” Mobility Lab, September 18, 2014. http://mobilitylab.org/2014/09/18/millennials-sticking-with-transit-boomers-sticking-with-cars/&amp;lt;/ref&amp;gt;&lt;br /&gt;
&lt;br /&gt;
==Employment Trends==&lt;br /&gt;
Businesses are also finding that urban living is a critical factor in recruiting new employees.  A recent report by the Ohio PIRG Education Fund urged states to expand transportation spending in order to attract and keep young workers.&amp;lt;ref name=benet&amp;gt;&amp;lt;/ref&amp;gt;  Companies are relocating from suburban car-centric office parks to urban locations accessible to transit to court younger workers who prefer living in urban areas.  Traditional office parks are investing in new housing, restaurants, pedestrian amenities, and upgrading bus and shuttle services to meet changing lifestyles.  Plans to invest in new rail lines to attract businesses are taking shape in areas such as Northern Virginia, Denver and Phoenix. Even North Carolina’s famous Research Triangle is planning a light rail line to connect to local college campuses.  Maryland is looking for ways to better connect existing Metro lines to residential locations and well as promoting more mixed use office parks. One executive noted that “I can’t compete unless they can get to us without driving.”&amp;lt;ref name=shaver&amp;gt;Katherine Shaver and Bill Turque, &amp;quot;Suburbs such as Montgomery County Rethink Transit to Court Millennials,&amp;quot; The Washington Post, March 29, 2015. http://www.washingtonpost.com/local/trafficandcommuting/yearning-for-car-averse-millennials-suburbs-turn-to-transit/2015/03/29/cb916cd8-d259-11e4-8fce-3941fc548f1c_story.html&amp;lt;/ref&amp;gt;&lt;br /&gt;
&lt;br /&gt;
==Barriers and Opportunities==&lt;br /&gt;
Among the identified barriers to transit use are accessibility, convenience, travel time and lack of connection to other modes.  Some of these concerns can be addressed through improved messaging systems, greater information access, and “experience planning.”  The APTA recommends increasing transit use by installing smartphone charging stations, and using smartphones for fare collection, and improving pedestrian access to transit facilities.  Offering continuous wi-fi connections to transit riders was another suggestion to come out of the study.  Providing riders with more reliable and user-friendly digital tools with real-time information for trip planning, including suggestions related to travel options based on weather conditions, costs, opportunities for alternative travel (bicycling, ride-sharing, walking, etc.) as well as creating apps that provide information on local areas such as history, food or upcoming events, could greatly assist public transit operators to speak to the needs and lifestyles of millennials.&amp;lt;ref name=williams&amp;gt;&amp;lt;/ref&amp;gt;&lt;br /&gt;
&lt;br /&gt;
==Further Reading==&lt;br /&gt;
American Public Transit Association, &amp;quot;Millenials and Mobility: Understanding the Millenial Mind Set,&amp;quot; http://www.apta.com/resources/reportsandpublications/Documents/APTA-Millennials-and-Mobility.pdf&lt;br /&gt;
&lt;br /&gt;
: With evidence suggesting that driving rates are down for the &amp;quot;Millennial Generation,&amp;quot; those born between 1982 and 2003, this report looks at the mindsets behind this trend to understand the implication for public transportation in the United States, using in-depth interviews and a survey of 1,000 people in six cities  attractive to Millennials.&lt;br /&gt;
&lt;br /&gt;
Transit Center, Who’s On Board: The 2014 Mobility Attitudes Survey, http://transitcenter.org/wp-content/uploads/2014/08/WhosOnBoard2014-ForWeb.pdf&lt;br /&gt;
&lt;br /&gt;
: This web-based study prepared for the Transit Center examines differences in attitude and behavior among the US population with respect to public transportation and neighborhood choice in cities with well-developed transit systems and others with less developed transit systems.&lt;br /&gt;
&lt;br /&gt;
==References==&lt;/div&gt;</summary>
		<author><name>Mgarrett</name></author>
	</entry>
	<entry>
		<id>https://www.transitwiki.org/TransitWiki/index.php?title=Millennials&amp;diff=2485</id>
		<title>Millennials</title>
		<link rel="alternate" type="text/html" href="https://www.transitwiki.org/TransitWiki/index.php?title=Millennials&amp;diff=2485"/>
		<updated>2015-06-09T03:20:30Z</updated>

		<summary type="html">&lt;p&gt;Mgarrett: /* Introduction */&lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;ARTICLE IN PROGRESS&lt;br /&gt;
&lt;br /&gt;
==Introduction==&lt;br /&gt;
One of the truly bright spots for public transit has been the emergence of millennials, those born between 1982 and 2003.  As numerous studies have shown,&amp;lt;ref&amp;gt;Hadley Malcolm, &amp;quot;Millennials prefer cities with good public transit,&amp;quot; USA Today, http://usat.ly/1hq7N3J&amp;lt;/ref&amp;gt; driving rates are down for millennials compared to earlier generations and they are showing a greater propensity for urban living.  Saving money, convenience, exercise and lifestyle choice are major reasons young people are turning away from cars toward transit. Public transit providers should position themselves to take advantage of this emerging trend. Questions remain as to whether millennials' attitudes represents a long term trend or just the consequence of a weak economic recovery that will change as they age, start families and pay off their student loans, though some studies suggest that their travel behavior may well persist.&amp;lt;ref name=shaver&amp;gt;&amp;lt;/ref&amp;gt;&lt;br /&gt;
 &lt;br /&gt;
One factor is that they are more likely to be highly tech saavy then their parents.  This trend toward transit use is linked in part to the availability of smart phone apps that allow transit users more flexible and spontaneous options, reducing some of the advantages of automobile use.&amp;lt;ref name=williams&amp;gt;Mantill Williams, “Millenial Generation Desires Multi-Modal Transportation System,” Transit News, October 1, 2013. http://www.apta.com/mediacenter/pressreleases/2013/Pages/131001_Millennials.aspx&amp;lt;/ref&amp;gt; Millennials find public transit especially convenient since it allows opportunities to work or socialize on digital media while travelling.&amp;lt;ref name=benet&amp;gt;Benet J. Wilson, “Millennials and Money: Give Us More Transit Options,” April 14, 2015 http://businessjournalism.org/2015/04/millennials-and-money-give-us-more-transit-options/&amp;lt;/ref&amp;gt;  Another factor is that they appear to be far more interested in living in cities than earlier generations, which has broad implications for businesses that locate in urban areas.&lt;br /&gt;
&lt;br /&gt;
==Changing Lifestyles==&lt;br /&gt;
A recent study by the APTA&amp;lt;ref&amp;gt;American Public Transit Association, &amp;quot;Millenials and Mobility: Understanding the Millenial Mind Set,&amp;quot; http://www.apta.com/resources/reportsandpublications/Documents/APTA-Millennials-and-Mobility.pdf&amp;lt;/ref&amp;gt; found that millennials, especially those entering the working world with accumulated student debt, are interested in saving money, making time for exercise and social activities, and being part of a community.  They are also more concerned about environmental issues and using new technology.  This six city survey of 18 to 24 year olds found that they would like to see more reliable public transit systems that offer real-time information about route choices, local amenities, and opportunities to stay connected.  They would also like the option to use their smartphones for payment.  Public transit is appealing to millennials because it is considered affordable and better for the environment, and offers opportunities for being part of a community.  Survey respondents indicated that bicycling, riding buses and streetcars, and walking were more preferred modes than driving, though unsurprisingly actual transit use trailed car use (as a driver or passenger).  About a quarter of respondents stated they used ride-sharing services at least a few times a week.  The key here is that millennials are more likely to view public transit as part of a multimodal lifestyle that can include public transit.&lt;br /&gt;
&lt;br /&gt;
The APTA study found nearly 70 percent of those aged 18 to 34 use multiple modes of travel each week, and that public transit ranks highest.  This trend is linked in part to the availability of smart phone aps that allow transit users more flexible and spontaneous options, reducing some of the advantages of automobile use.&amp;lt;ref name=williams&amp;gt;&amp;lt;/ref&amp;gt;  Nearly half say they have tried to replace driving with other alternatives compared to a third of older individuals.&amp;lt;ref name=varga&amp;gt;Peter Varga, “Millennials shifting commuter trends: Column,” May 4, 2014. http://www.usatoday.com/story/opinion/2014/05/04/peter-varga-millennials-transportation/8577831/&amp;lt;/ref&amp;gt;&lt;br /&gt;
&lt;br /&gt;
==Urban Living==&lt;br /&gt;
There is a growing trend among younger people toward living in urban areas, even those who are parents of young children.  While the APTA survey found that transportation and pedestrian amenities were a strong attraction for those without children, young parents also found the availability of public transit a reason to live in urban areas.  Whether these trends continue as families age remains to be seen but this is already a significant shift from earlier generations that public transit can capitalize on.  Another trend for transit planners to be aware of is the presence of Millennial “hot spots” or concentration of those less likely to drive and more likely to use ride-sharing services or public transit.  Residents of these areas want to feel more connected to their community.  Stressing the health, environmental, and affordability advantages of public transit should be especially appealing to these potential customers.&lt;br /&gt;
&lt;br /&gt;
A study by the Rockefeller Foundation and Transportation for America found that most Millennials prefer living where they have a variety of transportation options.  A majority reported that they could not afford to live in areas without public transportation and nearly all supported investing in public transportation as a way to create jobs and improve the economy.  One reason millennials find urban areas attractive is because they offer more options for multimodal travel.&amp;lt;ref name=benet&amp;gt;&amp;lt;/ref&amp;gt; Another report by Mobility Lab found that millennials who grew up automobile friendly circumstances have decidedly rejected cars in favor of public transit and may continue to do so.  By contrast, Baby Boomers whose early years were spent in much more transit friendly environments have grown accustomed to the suburban lifestyle and are unlikely to change at least until they reach an age where they can no longer drive.  Both situations offer challenges but also opportunities for transit providers.  One key finding in this report was that parents are no less likely to use transit than non-parents than non-parents which suggests that changing attitudes toward transit may remain even as Millennials grow older and start raising their own families.&amp;lt;ref name=mackie&amp;gt;Paul Mackie, “Millennials Sticking With Transit, Boomers Sticking With Cars.” Mobility Lab, September 18, 2014. http://mobilitylab.org/2014/09/18/millennials-sticking-with-transit-boomers-sticking-with-cars/&amp;lt;/ref&amp;gt;&lt;br /&gt;
&lt;br /&gt;
==Employment Trends==&lt;br /&gt;
Businesses are also finding that urban living is a critical factor in recruiting new employees.  A recent report by the Ohio PIRG Education Fund urged states to expand transportation spending in order to attract and keep young workers.&amp;lt;ref name=benet&amp;gt;&amp;lt;/ref&amp;gt;  Companies are relocating from suburban car-centric office parks to urban locations accessible to transit to court younger workers who prefer living in urban areas.  Traditional office parks are investing in new housing, restaurants, pedestrian amenities, and upgrading bus and shuttle services to meet changing lifestyles.  Plans to invest in new rail lines to attract businesses are taking shape in areas such as Northern Virginia, Denver and Phoenix. Even North Carolina’s famous Research Triangle is planning a light rail line to connect to local college campuses.  Maryland is looking for ways to better connect existing Metro lines to residential locations and well as promoting more mixed use office parks. One executive noted that “I can’t compete unless they can get to us without driving.”&amp;lt;ref name=shaver&amp;gt;Katherine Shaver and Bill Turque, &amp;quot;Suburbs such as Montgomery County Rethink Transit to Court Millennials,&amp;quot; The Washington Post, March 29, 2015. http://www.washingtonpost.com/local/trafficandcommuting/yearning-for-car-averse-millennials-suburbs-turn-to-transit/2015/03/29/cb916cd8-d259-11e4-8fce-3941fc548f1c_story.html&amp;lt;/ref&amp;gt;&lt;br /&gt;
&lt;br /&gt;
==Barriers and Opportunities==&lt;br /&gt;
Among the identified barriers to transit use are accessibility, convenience, travel time and lack of connection to other modes.  Some of these concerns can be addressed through improved messaging systems, greater information access, and “experience planning.”  The APTA recommends increasing transit use by installing smartphone charging stations, and using smartphones for fare collection, and improving pedestrian access to transit facilities.  Offering continuous wi-fi connections to transit riders was another suggestion to come out of the study.  Providing riders with more reliable and user-friendly digital tools with real-time information for trip planning, including suggestions related to travel options based on weather conditions, costs, opportunities for alternative travel (bicycling, ride-sharing, walking, etc.) as well as creating apps that provide information on local areas such as history, food or upcoming events, could greatly assist public transit operators to speak to the needs and lifestyles of millennials.&amp;lt;ref name=williams&amp;gt;&amp;lt;/ref&amp;gt;&lt;br /&gt;
&lt;br /&gt;
==Further Reading==&lt;br /&gt;
American Public Transit Association, &amp;quot;Millenials and Mobility: Understanding the Millenial Mind Set,&amp;quot; http://www.apta.com/resources/reportsandpublications/Documents/APTA-Millennials-and-Mobility.pdf&lt;br /&gt;
&lt;br /&gt;
: With evidence suggesting that driving rates are down for the &amp;quot;Millennial Generation,&amp;quot; those born between 1982 and 2003, this report looks at the mindsets behind this trend to understand the implication for public transportation in the United States, using in-depth interviews and a survey of 1,000 people in six cities  attractive to Millennials.&lt;br /&gt;
&lt;br /&gt;
Transit Center, Who’s On Board: The 2014 Mobility Attitudes Survey, http://transitcenter.org/wp-content/uploads/2014/08/WhosOnBoard2014-ForWeb.pdf&lt;br /&gt;
&lt;br /&gt;
: This web-based study prepared for the Transit Center examines differences in attitude and behavior among the US population with respect to public transportation and neighborhood choice in cities with well-developed transit systems and others with less developed transit systems.&lt;br /&gt;
&lt;br /&gt;
==References==&lt;/div&gt;</summary>
		<author><name>Mgarrett</name></author>
	</entry>
	<entry>
		<id>https://www.transitwiki.org/TransitWiki/index.php?title=Millennials&amp;diff=2484</id>
		<title>Millennials</title>
		<link rel="alternate" type="text/html" href="https://www.transitwiki.org/TransitWiki/index.php?title=Millennials&amp;diff=2484"/>
		<updated>2015-06-09T03:16:33Z</updated>

		<summary type="html">&lt;p&gt;Mgarrett: /* Urban Living */&lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;ARTICLE IN PROGRESS&lt;br /&gt;
&lt;br /&gt;
==Introduction==&lt;br /&gt;
One of the truly bright spots for public transit has been the emergence of millennials, those born between 1982 and 2003.  As numerous studies have shown,&amp;lt;ref&amp;gt;Hadley Malcolm, &amp;quot;Millennials prefer cities with good public transit,&amp;quot; USA Today, http://usat.ly/1hq7N3J&amp;lt;/ref&amp;gt; driving rates are down for millennials compared to earlier generations and they are showing a greater propensity for urban living.  Saving money, convenience, exercise and lifestyle choice are major reasons young people are turning away from cars toward transit. Public transit providers should position themselves to take advantage of this emerging trend. Questions remain as to whether millennials' attitudes represents a long term trend or just the consequence of a weak economic recovery that will change as they age, start families and pay off their student loans, though some studies suggest that their travel behavior may well persist.&amp;lt;ref name=shaver&amp;gt;&amp;lt;/ref&amp;gt;&lt;br /&gt;
 &lt;br /&gt;
One factor is that they are more likely to be highly tech saavy then their parents.  This trend toward transit use is linked in part to the availability of smart phone apps that allow transit users more flexible and spontaneous options, reducing some of the advantages of automobile use.&amp;lt;ref name=williams&amp;gt;Mantill Williams, “Millenial Generation Desires Multi-Modal Transportation System,” Transit News, October 1, 2013. http://www.apta.com/mediacenter/pressreleases/2013/Pages/131001_Millennials.aspx&amp;lt;/ref&amp;gt; Millennials find public transit especially convenient since it allows opportunities to work or socialize on digital media while travelling.&amp;lt;ref name=benet&amp;gt;Benet J. Wilson, “Millennials and Money: Give Us More Transit Options,” April 14, 2015 http://businessjournalism.org/2015/04/millennials-and-money-give-us-more-transit-options/&amp;lt;/ref&amp;gt;  Another factor is that they appear to be far more interested in living in cities than earlier generations.&lt;br /&gt;
&lt;br /&gt;
==Changing Lifestyles==&lt;br /&gt;
A recent study by the APTA&amp;lt;ref&amp;gt;American Public Transit Association, &amp;quot;Millenials and Mobility: Understanding the Millenial Mind Set,&amp;quot; http://www.apta.com/resources/reportsandpublications/Documents/APTA-Millennials-and-Mobility.pdf&amp;lt;/ref&amp;gt; found that millennials, especially those entering the working world with accumulated student debt, are interested in saving money, making time for exercise and social activities, and being part of a community.  They are also more concerned about environmental issues and using new technology.  This six city survey of 18 to 24 year olds found that they would like to see more reliable public transit systems that offer real-time information about route choices, local amenities, and opportunities to stay connected.  They would also like the option to use their smartphones for payment.  Public transit is appealing to millennials because it is considered affordable and better for the environment, and offers opportunities for being part of a community.  Survey respondents indicated that bicycling, riding buses and streetcars, and walking were more preferred modes than driving, though unsurprisingly actual transit use trailed car use (as a driver or passenger).  About a quarter of respondents stated they used ride-sharing services at least a few times a week.  The key here is that millennials are more likely to view public transit as part of a multimodal lifestyle that can include public transit.&lt;br /&gt;
&lt;br /&gt;
The APTA study found nearly 70 percent of those aged 18 to 34 use multiple modes of travel each week, and that public transit ranks highest.  This trend is linked in part to the availability of smart phone aps that allow transit users more flexible and spontaneous options, reducing some of the advantages of automobile use.&amp;lt;ref name=williams&amp;gt;&amp;lt;/ref&amp;gt;  Nearly half say they have tried to replace driving with other alternatives compared to a third of older individuals.&amp;lt;ref name=varga&amp;gt;Peter Varga, “Millennials shifting commuter trends: Column,” May 4, 2014. http://www.usatoday.com/story/opinion/2014/05/04/peter-varga-millennials-transportation/8577831/&amp;lt;/ref&amp;gt;&lt;br /&gt;
&lt;br /&gt;
==Urban Living==&lt;br /&gt;
There is a growing trend among younger people toward living in urban areas, even those who are parents of young children.  While the APTA survey found that transportation and pedestrian amenities were a strong attraction for those without children, young parents also found the availability of public transit a reason to live in urban areas.  Whether these trends continue as families age remains to be seen but this is already a significant shift from earlier generations that public transit can capitalize on.  Another trend for transit planners to be aware of is the presence of Millennial “hot spots” or concentration of those less likely to drive and more likely to use ride-sharing services or public transit.  Residents of these areas want to feel more connected to their community.  Stressing the health, environmental, and affordability advantages of public transit should be especially appealing to these potential customers.&lt;br /&gt;
&lt;br /&gt;
A study by the Rockefeller Foundation and Transportation for America found that most Millennials prefer living where they have a variety of transportation options.  A majority reported that they could not afford to live in areas without public transportation and nearly all supported investing in public transportation as a way to create jobs and improve the economy.  One reason millennials find urban areas attractive is because they offer more options for multimodal travel.&amp;lt;ref name=benet&amp;gt;&amp;lt;/ref&amp;gt; Another report by Mobility Lab found that millennials who grew up automobile friendly circumstances have decidedly rejected cars in favor of public transit and may continue to do so.  By contrast, Baby Boomers whose early years were spent in much more transit friendly environments have grown accustomed to the suburban lifestyle and are unlikely to change at least until they reach an age where they can no longer drive.  Both situations offer challenges but also opportunities for transit providers.  One key finding in this report was that parents are no less likely to use transit than non-parents than non-parents which suggests that changing attitudes toward transit may remain even as Millennials grow older and start raising their own families.&amp;lt;ref name=mackie&amp;gt;Paul Mackie, “Millennials Sticking With Transit, Boomers Sticking With Cars.” Mobility Lab, September 18, 2014. http://mobilitylab.org/2014/09/18/millennials-sticking-with-transit-boomers-sticking-with-cars/&amp;lt;/ref&amp;gt;&lt;br /&gt;
&lt;br /&gt;
==Employment Trends==&lt;br /&gt;
Businesses are also finding that urban living is a critical factor in recruiting new employees.  A recent report by the Ohio PIRG Education Fund urged states to expand transportation spending in order to attract and keep young workers.&amp;lt;ref name=benet&amp;gt;&amp;lt;/ref&amp;gt;  Companies are relocating from suburban car-centric office parks to urban locations accessible to transit to court younger workers who prefer living in urban areas.  Traditional office parks are investing in new housing, restaurants, pedestrian amenities, and upgrading bus and shuttle services to meet changing lifestyles.  Plans to invest in new rail lines to attract businesses are taking shape in areas such as Northern Virginia, Denver and Phoenix. Even North Carolina’s famous Research Triangle is planning a light rail line to connect to local college campuses.  Maryland is looking for ways to better connect existing Metro lines to residential locations and well as promoting more mixed use office parks. One executive noted that “I can’t compete unless they can get to us without driving.”&amp;lt;ref name=shaver&amp;gt;Katherine Shaver and Bill Turque, &amp;quot;Suburbs such as Montgomery County Rethink Transit to Court Millennials,&amp;quot; The Washington Post, March 29, 2015. http://www.washingtonpost.com/local/trafficandcommuting/yearning-for-car-averse-millennials-suburbs-turn-to-transit/2015/03/29/cb916cd8-d259-11e4-8fce-3941fc548f1c_story.html&amp;lt;/ref&amp;gt;&lt;br /&gt;
&lt;br /&gt;
==Barriers and Opportunities==&lt;br /&gt;
Among the identified barriers to transit use are accessibility, convenience, travel time and lack of connection to other modes.  Some of these concerns can be addressed through improved messaging systems, greater information access, and “experience planning.”  The APTA recommends increasing transit use by installing smartphone charging stations, and using smartphones for fare collection, and improving pedestrian access to transit facilities.  Offering continuous wi-fi connections to transit riders was another suggestion to come out of the study.  Providing riders with more reliable and user-friendly digital tools with real-time information for trip planning, including suggestions related to travel options based on weather conditions, costs, opportunities for alternative travel (bicycling, ride-sharing, walking, etc.) as well as creating apps that provide information on local areas such as history, food or upcoming events, could greatly assist public transit operators to speak to the needs and lifestyles of millennials.&amp;lt;ref name=williams&amp;gt;&amp;lt;/ref&amp;gt;&lt;br /&gt;
&lt;br /&gt;
==Further Reading==&lt;br /&gt;
American Public Transit Association, &amp;quot;Millenials and Mobility: Understanding the Millenial Mind Set,&amp;quot; http://www.apta.com/resources/reportsandpublications/Documents/APTA-Millennials-and-Mobility.pdf&lt;br /&gt;
&lt;br /&gt;
: With evidence suggesting that driving rates are down for the &amp;quot;Millennial Generation,&amp;quot; those born between 1982 and 2003, this report looks at the mindsets behind this trend to understand the implication for public transportation in the United States, using in-depth interviews and a survey of 1,000 people in six cities  attractive to Millennials.&lt;br /&gt;
&lt;br /&gt;
Transit Center, Who’s On Board: The 2014 Mobility Attitudes Survey, http://transitcenter.org/wp-content/uploads/2014/08/WhosOnBoard2014-ForWeb.pdf&lt;br /&gt;
&lt;br /&gt;
: This web-based study prepared for the Transit Center examines differences in attitude and behavior among the US population with respect to public transportation and neighborhood choice in cities with well-developed transit systems and others with less developed transit systems.&lt;br /&gt;
&lt;br /&gt;
==References==&lt;/div&gt;</summary>
		<author><name>Mgarrett</name></author>
	</entry>
	<entry>
		<id>https://www.transitwiki.org/TransitWiki/index.php?title=Millennials&amp;diff=2483</id>
		<title>Millennials</title>
		<link rel="alternate" type="text/html" href="https://www.transitwiki.org/TransitWiki/index.php?title=Millennials&amp;diff=2483"/>
		<updated>2015-06-09T03:09:40Z</updated>

		<summary type="html">&lt;p&gt;Mgarrett: /* Changing Lifestyles */&lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;ARTICLE IN PROGRESS&lt;br /&gt;
&lt;br /&gt;
==Introduction==&lt;br /&gt;
One of the truly bright spots for public transit has been the emergence of millennials, those born between 1982 and 2003.  As numerous studies have shown,&amp;lt;ref&amp;gt;Hadley Malcolm, &amp;quot;Millennials prefer cities with good public transit,&amp;quot; USA Today, http://usat.ly/1hq7N3J&amp;lt;/ref&amp;gt; driving rates are down for millennials compared to earlier generations and they are showing a greater propensity for urban living.  Saving money, convenience, exercise and lifestyle choice are major reasons young people are turning away from cars toward transit. Public transit providers should position themselves to take advantage of this emerging trend. Questions remain as to whether millennials' attitudes represents a long term trend or just the consequence of a weak economic recovery that will change as they age, start families and pay off their student loans, though some studies suggest that their travel behavior may well persist.&amp;lt;ref name=shaver&amp;gt;&amp;lt;/ref&amp;gt;&lt;br /&gt;
 &lt;br /&gt;
One factor is that they are more likely to be highly tech saavy then their parents.  This trend toward transit use is linked in part to the availability of smart phone apps that allow transit users more flexible and spontaneous options, reducing some of the advantages of automobile use.&amp;lt;ref name=williams&amp;gt;Mantill Williams, “Millenial Generation Desires Multi-Modal Transportation System,” Transit News, October 1, 2013. http://www.apta.com/mediacenter/pressreleases/2013/Pages/131001_Millennials.aspx&amp;lt;/ref&amp;gt; Millennials find public transit especially convenient since it allows opportunities to work or socialize on digital media while travelling.&amp;lt;ref name=benet&amp;gt;Benet J. Wilson, “Millennials and Money: Give Us More Transit Options,” April 14, 2015 http://businessjournalism.org/2015/04/millennials-and-money-give-us-more-transit-options/&amp;lt;/ref&amp;gt;  Another factor is that they appear to be far more interested in living in cities than earlier generations.&lt;br /&gt;
&lt;br /&gt;
==Changing Lifestyles==&lt;br /&gt;
A recent study by the APTA&amp;lt;ref&amp;gt;American Public Transit Association, &amp;quot;Millenials and Mobility: Understanding the Millenial Mind Set,&amp;quot; http://www.apta.com/resources/reportsandpublications/Documents/APTA-Millennials-and-Mobility.pdf&amp;lt;/ref&amp;gt; found that millennials, especially those entering the working world with accumulated student debt, are interested in saving money, making time for exercise and social activities, and being part of a community.  They are also more concerned about environmental issues and using new technology.  This six city survey of 18 to 24 year olds found that they would like to see more reliable public transit systems that offer real-time information about route choices, local amenities, and opportunities to stay connected.  They would also like the option to use their smartphones for payment.  Public transit is appealing to millennials because it is considered affordable and better for the environment, and offers opportunities for being part of a community.  Survey respondents indicated that bicycling, riding buses and streetcars, and walking were more preferred modes than driving, though unsurprisingly actual transit use trailed car use (as a driver or passenger).  About a quarter of respondents stated they used ride-sharing services at least a few times a week.  The key here is that millennials are more likely to view public transit as part of a multimodal lifestyle that can include public transit.&lt;br /&gt;
&lt;br /&gt;
The APTA study found nearly 70 percent of those aged 18 to 34 use multiple modes of travel each week, and that public transit ranks highest.  This trend is linked in part to the availability of smart phone aps that allow transit users more flexible and spontaneous options, reducing some of the advantages of automobile use.&amp;lt;ref name=williams&amp;gt;&amp;lt;/ref&amp;gt;  Nearly half say they have tried to replace driving with other alternatives compared to a third of older individuals.&amp;lt;ref name=varga&amp;gt;Peter Varga, “Millennials shifting commuter trends: Column,” May 4, 2014. http://www.usatoday.com/story/opinion/2014/05/04/peter-varga-millennials-transportation/8577831/&amp;lt;/ref&amp;gt;&lt;br /&gt;
&lt;br /&gt;
==Urban Living==&lt;br /&gt;
There is a growing trend among younger people toward living in urban areas, even those who are parents of young children.  While the APTA survey found that transportation and pedestrian amenities were a strong attraction for those without children, young parents also found the availability of public transit a reason to live in urban areas.  Whether these trends continue as families age remains to be seen but this is already a significant shift from earlier generations that public transit can capitalize on.  Another trend for transit planners to be aware of is the presence of millennial “hot spots” or concentration of those less likely to drive and more likely to use ride-sharing services or public transit.  Residents of these areas want to feel more connected to their community.  Stressing the health, environmental, and affordability advantages of public transit should be especially appealing to these potential customers.&lt;br /&gt;
&lt;br /&gt;
A study by the Rockefeller Foundation and Transportation for America found that most millennials prefer living where they have a variety of transportation options.  A majority reported that they could not afford to live in areas without public transportation and nearly all supported investing in public transportation as a way to create jobs and improve the economy.  One reason millennials find urban areas attractive is because they offer more options for multimodal travel.&amp;lt;ref name=benet&amp;gt;&amp;lt;/ref&amp;gt; &lt;br /&gt;
&lt;br /&gt;
Businesses are also finding that urban living is a critical factor in recruiting new employees.  A recent report by the Ohio PIRG Education Fund urged states to expand transportation spending in order to attract and keep young workers.&amp;lt;ref name=benet&amp;gt;&amp;lt;/ref&amp;gt;  Companies are relocating from suburban car-centric office parks to urban locations accessible to transit to court younger workers who prefer living in urban areas.  Traditional office parks are investing in new housing, restaurants, pedestrian amenities, and upgrading bus and shuttle services to meet changing lifestyles.  Plans to invest in new rail lines to attract businesses are taking shape in areas such as Northern Virginia, Denver and Phoenix. Even North Carolina’s famous Research Triangle is planning a light rail line to connect to local college campuses.  Maryland is looking for ways to better connect existing Metro lines to residential locations and well as promoting more mixed use office parks. One executive noted that “I can’t compete unless they can get to us without driving.”&amp;lt;ref name=shaver&amp;gt;Katherine Shaver and Bill Turque, &amp;quot;Suburbs such as Montgomery County Rethink Transit to Court Millennials,&amp;quot; The Washington Post, March 29, 2015. http://www.washingtonpost.com/local/trafficandcommuting/yearning-for-car-averse-millennials-suburbs-turn-to-transit/2015/03/29/cb916cd8-d259-11e4-8fce-3941fc548f1c_story.html&amp;lt;/ref&amp;gt;&lt;br /&gt;
&lt;br /&gt;
==Barriers and Opportunities==&lt;br /&gt;
Among the identified barriers to transit use are accessibility, convenience, travel time and lack of connection to other modes.  Some of these concerns can be addressed through improved messaging systems, greater information access, and “experience planning.”  The APTA recommends increasing transit use by installing smartphone charging stations, and using smartphones for fare collection, and improving pedestrian access to transit facilities.  Offering continuous wi-fi connections to transit riders was another suggestion to come out of the study.  Providing riders with more reliable and user-friendly digital tools with real-time information for trip planning, including suggestions related to travel options based on weather conditions, costs, opportunities for alternative travel (bicycling, ride-sharing, walking, etc.) as well as creating apps that provide information on local areas such as history, food or upcoming events, could greatly assist public transit operators to speak to the needs and lifestyles of millennials.&amp;lt;ref name=williams&amp;gt;&amp;lt;/ref&amp;gt;&lt;br /&gt;
&lt;br /&gt;
==Further Reading==&lt;br /&gt;
American Public Transit Association, &amp;quot;Millenials and Mobility: Understanding the Millenial Mind Set,&amp;quot; http://www.apta.com/resources/reportsandpublications/Documents/APTA-Millennials-and-Mobility.pdf&lt;br /&gt;
&lt;br /&gt;
: With evidence suggesting that driving rates are down for the &amp;quot;Millennial Generation,&amp;quot; those born between 1982 and 2003, this report looks at the mindsets behind this trend to understand the implication for public transportation in the United States, using in-depth interviews and a survey of 1,000 people in six cities  attractive to Millennials.&lt;br /&gt;
&lt;br /&gt;
Transit Center, Who’s On Board: The 2014 Mobility Attitudes Survey, http://transitcenter.org/wp-content/uploads/2014/08/WhosOnBoard2014-ForWeb.pdf&lt;br /&gt;
&lt;br /&gt;
: This web-based study prepared for the Transit Center examines differences in attitude and behavior among the US population with respect to public transportation and neighborhood choice in cities with well-developed transit systems and others with less developed transit systems.&lt;br /&gt;
&lt;br /&gt;
==References==&lt;/div&gt;</summary>
		<author><name>Mgarrett</name></author>
	</entry>
	<entry>
		<id>https://www.transitwiki.org/TransitWiki/index.php?title=Millennials&amp;diff=2482</id>
		<title>Millennials</title>
		<link rel="alternate" type="text/html" href="https://www.transitwiki.org/TransitWiki/index.php?title=Millennials&amp;diff=2482"/>
		<updated>2015-06-09T03:08:39Z</updated>

		<summary type="html">&lt;p&gt;Mgarrett: /* Introduction */&lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;ARTICLE IN PROGRESS&lt;br /&gt;
&lt;br /&gt;
==Introduction==&lt;br /&gt;
One of the truly bright spots for public transit has been the emergence of millennials, those born between 1982 and 2003.  As numerous studies have shown,&amp;lt;ref&amp;gt;Hadley Malcolm, &amp;quot;Millennials prefer cities with good public transit,&amp;quot; USA Today, http://usat.ly/1hq7N3J&amp;lt;/ref&amp;gt; driving rates are down for millennials compared to earlier generations and they are showing a greater propensity for urban living.  Saving money, convenience, exercise and lifestyle choice are major reasons young people are turning away from cars toward transit. Public transit providers should position themselves to take advantage of this emerging trend. Questions remain as to whether millennials' attitudes represents a long term trend or just the consequence of a weak economic recovery that will change as they age, start families and pay off their student loans, though some studies suggest that their travel behavior may well persist.&amp;lt;ref name=shaver&amp;gt;&amp;lt;/ref&amp;gt;&lt;br /&gt;
 &lt;br /&gt;
One factor is that they are more likely to be highly tech saavy then their parents.  This trend toward transit use is linked in part to the availability of smart phone apps that allow transit users more flexible and spontaneous options, reducing some of the advantages of automobile use.&amp;lt;ref name=williams&amp;gt;Mantill Williams, “Millenial Generation Desires Multi-Modal Transportation System,” Transit News, October 1, 2013. http://www.apta.com/mediacenter/pressreleases/2013/Pages/131001_Millennials.aspx&amp;lt;/ref&amp;gt; Millennials find public transit especially convenient since it allows opportunities to work or socialize on digital media while travelling.&amp;lt;ref name=benet&amp;gt;Benet J. Wilson, “Millennials and Money: Give Us More Transit Options,” April 14, 2015 http://businessjournalism.org/2015/04/millennials-and-money-give-us-more-transit-options/&amp;lt;/ref&amp;gt;  Another factor is that they appear to be far more interested in living in cities than earlier generations.&lt;br /&gt;
&lt;br /&gt;
==Changing Lifestyles==&lt;br /&gt;
A recent study by the APTA&amp;lt;ref&amp;gt;American Public Transit Association, &amp;quot;Millenials and Mobility: Understanding the Millenial Mind Set,&amp;quot; http://www.apta.com/resources/reportsandpublications/Documents/APTA-Millennials-and-Mobility.pdf&amp;lt;/ref&amp;gt; found that millennials, especially those entering the working world with accumulated student debt, are interested in saving money, making time for exercise and social activities, and being part of a community.  They are also more concerned about environmental issues and using new technology.  This six city survey of 18 to 24 year olds found that they would like to see more reliable public transit systems that offer real-time information about route choices, local amenities, and opportunities to stay connected.  They would also like the option to use their smartphones for payment.  Public transit is appealing to millennials because it is considered affordable and better for the environment, and offers opportunities for being part of a community.  Survey respondents indicated that bicycling, riding buses and streetcars, and walking were more preferred modes than driving, though unsurprisingly actual transit use trailed car use (as a driver or passenger).  About a quarter of respondents stated they used ride-sharing services at least a few times a week.  The key here is that millennials are more likely to view public transit as part of a multimodal lifestyle that can include public transit.&lt;br /&gt;
&lt;br /&gt;
The APTA study found nearly 70 percent of those aged 18 to 34 use multiple modes of travel each week, and that public transit ranks highest.  This trend is linked in part to the availability of smart phone aps that allow transit users more flexible and spontaneous options, reducing some of the advantages of automobile use.&amp;lt;ref name=williams&amp;gt;&amp;lt;/ref&amp;gt;    &lt;br /&gt;
&lt;br /&gt;
==Urban Living==&lt;br /&gt;
There is a growing trend among younger people toward living in urban areas, even those who are parents of young children.  While the APTA survey found that transportation and pedestrian amenities were a strong attraction for those without children, young parents also found the availability of public transit a reason to live in urban areas.  Whether these trends continue as families age remains to be seen but this is already a significant shift from earlier generations that public transit can capitalize on.  Another trend for transit planners to be aware of is the presence of millennial “hot spots” or concentration of those less likely to drive and more likely to use ride-sharing services or public transit.  Residents of these areas want to feel more connected to their community.  Stressing the health, environmental, and affordability advantages of public transit should be especially appealing to these potential customers.&lt;br /&gt;
&lt;br /&gt;
A study by the Rockefeller Foundation and Transportation for America found that most millennials prefer living where they have a variety of transportation options.  A majority reported that they could not afford to live in areas without public transportation and nearly all supported investing in public transportation as a way to create jobs and improve the economy.  One reason millennials find urban areas attractive is because they offer more options for multimodal travel.&amp;lt;ref name=benet&amp;gt;&amp;lt;/ref&amp;gt; &lt;br /&gt;
&lt;br /&gt;
Businesses are also finding that urban living is a critical factor in recruiting new employees.  A recent report by the Ohio PIRG Education Fund urged states to expand transportation spending in order to attract and keep young workers.&amp;lt;ref name=benet&amp;gt;&amp;lt;/ref&amp;gt;  Companies are relocating from suburban car-centric office parks to urban locations accessible to transit to court younger workers who prefer living in urban areas.  Traditional office parks are investing in new housing, restaurants, pedestrian amenities, and upgrading bus and shuttle services to meet changing lifestyles.  Plans to invest in new rail lines to attract businesses are taking shape in areas such as Northern Virginia, Denver and Phoenix. Even North Carolina’s famous Research Triangle is planning a light rail line to connect to local college campuses.  Maryland is looking for ways to better connect existing Metro lines to residential locations and well as promoting more mixed use office parks. One executive noted that “I can’t compete unless they can get to us without driving.”&amp;lt;ref name=shaver&amp;gt;Katherine Shaver and Bill Turque, &amp;quot;Suburbs such as Montgomery County Rethink Transit to Court Millennials,&amp;quot; The Washington Post, March 29, 2015. http://www.washingtonpost.com/local/trafficandcommuting/yearning-for-car-averse-millennials-suburbs-turn-to-transit/2015/03/29/cb916cd8-d259-11e4-8fce-3941fc548f1c_story.html&amp;lt;/ref&amp;gt;&lt;br /&gt;
&lt;br /&gt;
==Barriers and Opportunities==&lt;br /&gt;
Among the identified barriers to transit use are accessibility, convenience, travel time and lack of connection to other modes.  Some of these concerns can be addressed through improved messaging systems, greater information access, and “experience planning.”  The APTA recommends increasing transit use by installing smartphone charging stations, and using smartphones for fare collection, and improving pedestrian access to transit facilities.  Offering continuous wi-fi connections to transit riders was another suggestion to come out of the study.  Providing riders with more reliable and user-friendly digital tools with real-time information for trip planning, including suggestions related to travel options based on weather conditions, costs, opportunities for alternative travel (bicycling, ride-sharing, walking, etc.) as well as creating apps that provide information on local areas such as history, food or upcoming events, could greatly assist public transit operators to speak to the needs and lifestyles of millennials.&amp;lt;ref name=williams&amp;gt;&amp;lt;/ref&amp;gt;&lt;br /&gt;
&lt;br /&gt;
==Further Reading==&lt;br /&gt;
American Public Transit Association, &amp;quot;Millenials and Mobility: Understanding the Millenial Mind Set,&amp;quot; http://www.apta.com/resources/reportsandpublications/Documents/APTA-Millennials-and-Mobility.pdf&lt;br /&gt;
&lt;br /&gt;
: With evidence suggesting that driving rates are down for the &amp;quot;Millennial Generation,&amp;quot; those born between 1982 and 2003, this report looks at the mindsets behind this trend to understand the implication for public transportation in the United States, using in-depth interviews and a survey of 1,000 people in six cities  attractive to Millennials.&lt;br /&gt;
&lt;br /&gt;
Transit Center, Who’s On Board: The 2014 Mobility Attitudes Survey, http://transitcenter.org/wp-content/uploads/2014/08/WhosOnBoard2014-ForWeb.pdf&lt;br /&gt;
&lt;br /&gt;
: This web-based study prepared for the Transit Center examines differences in attitude and behavior among the US population with respect to public transportation and neighborhood choice in cities with well-developed transit systems and others with less developed transit systems.&lt;br /&gt;
&lt;br /&gt;
==References==&lt;/div&gt;</summary>
		<author><name>Mgarrett</name></author>
	</entry>
	<entry>
		<id>https://www.transitwiki.org/TransitWiki/index.php?title=Millennials&amp;diff=2481</id>
		<title>Millennials</title>
		<link rel="alternate" type="text/html" href="https://www.transitwiki.org/TransitWiki/index.php?title=Millennials&amp;diff=2481"/>
		<updated>2015-06-09T03:03:23Z</updated>

		<summary type="html">&lt;p&gt;Mgarrett: &lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;ARTICLE IN PROGRESS&lt;br /&gt;
&lt;br /&gt;
==Introduction==&lt;br /&gt;
One of the truly bright spots for public transit has been the emergence of millennials, those born between 1982 and 2003.  As numerous studies have shown,&amp;lt;ref&amp;gt;Hadley Malcolm, &amp;quot;Millennials prefer cities with good public transit,&amp;quot; USA Today, http://usat.ly/1hq7N3J&amp;lt;/ref&amp;gt; driving rates are down for millennials compared to earlier generations and they are showing a greater propensity for urban living.  Saving money, convenience, exercise and lifestyle choice are major reasons young people are turning away from cars toward transit. Questions remain as to whether millennials' attitudes  represents a long term trend or just the consequence of a weak economic recovery that will change as they age, start families and pay off their student loans, though some studies suggest that their travel behavior may well persist.&amp;lt;ref name=shaver&amp;gt;&amp;lt;/ref&amp;gt;&lt;br /&gt;
 &lt;br /&gt;
&lt;br /&gt;
They are also more likely to be highly tech saavy then their parents.  This trend toward transit use is linked in part to the availability of smart phone apps that allow transit users more flexible and spontaneous options, reducing some of the advantages of automobile use.&amp;lt;ref name=williams&amp;gt;Mantill Williams, “Millenial Generation Desires Multi-Modal Transportation System,” Transit News, October 1, 2013. http://www.apta.com/mediacenter/pressreleases/2013/Pages/131001_Millennials.aspx&amp;lt;/ref&amp;gt; They find public transit especially convenient since it allows opportunities to work or socialize on digital media while travelling.&amp;lt;ref name=benet&amp;gt;Benet J. Wilson, “Millennials and Money: Give Us More Transit Options,” April 14, 2015 http://businessjournalism.org/2015/04/millennials-and-money-give-us-more-transit-options/&amp;lt;/ref&amp;gt;   &lt;br /&gt;
&lt;br /&gt;
Public transit providers can take advantage of this emerging trend.&lt;br /&gt;
&lt;br /&gt;
==Changing Lifestyles==&lt;br /&gt;
A recent study by the APTA&amp;lt;ref&amp;gt;American Public Transit Association, &amp;quot;Millenials and Mobility: Understanding the Millenial Mind Set,&amp;quot; http://www.apta.com/resources/reportsandpublications/Documents/APTA-Millennials-and-Mobility.pdf&amp;lt;/ref&amp;gt; found that millennials, especially those entering the working world with accumulated student debt, are interested in saving money, making time for exercise and social activities, and being part of a community.  They are also more concerned about environmental issues and using new technology.  This six city survey of 18 to 24 year olds found that they would like to see more reliable public transit systems that offer real-time information about route choices, local amenities, and opportunities to stay connected.  They would also like the option to use their smartphones for payment.  Public transit is appealing to millennials because it is considered affordable and better for the environment, and offers opportunities for being part of a community.  Survey respondents indicated that bicycling, riding buses and streetcars, and walking were more preferred modes than driving, though unsurprisingly actual transit use trailed car use (as a driver or passenger).  About a quarter of respondents stated they used ride-sharing services at least a few times a week.  The key here is that millennials are more likely to view public transit as part of a multimodal lifestyle that can include public transit.&lt;br /&gt;
&lt;br /&gt;
The APTA study found nearly 70 percent of those aged 18 to 34 use multiple modes of travel each week, and that public transit ranks highest.  This trend is linked in part to the availability of smart phone aps that allow transit users more flexible and spontaneous options, reducing some of the advantages of automobile use.&amp;lt;ref name=williams&amp;gt;&amp;lt;/ref&amp;gt;    &lt;br /&gt;
&lt;br /&gt;
==Urban Living==&lt;br /&gt;
There is a growing trend among younger people toward living in urban areas, even those who are parents of young children.  While the APTA survey found that transportation and pedestrian amenities were a strong attraction for those without children, young parents also found the availability of public transit a reason to live in urban areas.  Whether these trends continue as families age remains to be seen but this is already a significant shift from earlier generations that public transit can capitalize on.  Another trend for transit planners to be aware of is the presence of millennial “hot spots” or concentration of those less likely to drive and more likely to use ride-sharing services or public transit.  Residents of these areas want to feel more connected to their community.  Stressing the health, environmental, and affordability advantages of public transit should be especially appealing to these potential customers.&lt;br /&gt;
&lt;br /&gt;
A study by the Rockefeller Foundation and Transportation for America found that most millennials prefer living where they have a variety of transportation options.  A majority reported that they could not afford to live in areas without public transportation and nearly all supported investing in public transportation as a way to create jobs and improve the economy.  One reason millennials find urban areas attractive is because they offer more options for multimodal travel.&amp;lt;ref name=benet&amp;gt;&amp;lt;/ref&amp;gt; &lt;br /&gt;
&lt;br /&gt;
Businesses are also finding that urban living is a critical factor in recruiting new employees.  A recent report by the Ohio PIRG Education Fund urged states to expand transportation spending in order to attract and keep young workers.&amp;lt;ref name=benet&amp;gt;&amp;lt;/ref&amp;gt;  Companies are relocating from suburban car-centric office parks to urban locations accessible to transit to court younger workers who prefer living in urban areas.  Traditional office parks are investing in new housing, restaurants, pedestrian amenities, and upgrading bus and shuttle services to meet changing lifestyles.  Plans to invest in new rail lines to attract businesses are taking shape in areas such as Northern Virginia, Denver and Phoenix. Even North Carolina’s famous Research Triangle is planning a light rail line to connect to local college campuses.  Maryland is looking for ways to better connect existing Metro lines to residential locations and well as promoting more mixed use office parks. One executive noted that “I can’t compete unless they can get to us without driving.”&amp;lt;ref name=shaver&amp;gt;Katherine Shaver and Bill Turque, &amp;quot;Suburbs such as Montgomery County Rethink Transit to Court Millennials,&amp;quot; The Washington Post, March 29, 2015. http://www.washingtonpost.com/local/trafficandcommuting/yearning-for-car-averse-millennials-suburbs-turn-to-transit/2015/03/29/cb916cd8-d259-11e4-8fce-3941fc548f1c_story.html&amp;lt;/ref&amp;gt;&lt;br /&gt;
&lt;br /&gt;
==Barriers and Opportunities==&lt;br /&gt;
Among the identified barriers to transit use are accessibility, convenience, travel time and lack of connection to other modes.  Some of these concerns can be addressed through improved messaging systems, greater information access, and “experience planning.”  The APTA recommends increasing transit use by installing smartphone charging stations, and using smartphones for fare collection, and improving pedestrian access to transit facilities.  Offering continuous wi-fi connections to transit riders was another suggestion to come out of the study.  Providing riders with more reliable and user-friendly digital tools with real-time information for trip planning, including suggestions related to travel options based on weather conditions, costs, opportunities for alternative travel (bicycling, ride-sharing, walking, etc.) as well as creating apps that provide information on local areas such as history, food or upcoming events, could greatly assist public transit operators to speak to the needs and lifestyles of millennials.&amp;lt;ref name=williams&amp;gt;&amp;lt;/ref&amp;gt;&lt;br /&gt;
&lt;br /&gt;
==Further Reading==&lt;br /&gt;
American Public Transit Association, &amp;quot;Millenials and Mobility: Understanding the Millenial Mind Set,&amp;quot; http://www.apta.com/resources/reportsandpublications/Documents/APTA-Millennials-and-Mobility.pdf&lt;br /&gt;
&lt;br /&gt;
: With evidence suggesting that driving rates are down for the &amp;quot;Millennial Generation,&amp;quot; those born between 1982 and 2003, this report looks at the mindsets behind this trend to understand the implication for public transportation in the United States, using in-depth interviews and a survey of 1,000 people in six cities  attractive to Millennials.&lt;br /&gt;
&lt;br /&gt;
Transit Center, Who’s On Board: The 2014 Mobility Attitudes Survey, http://transitcenter.org/wp-content/uploads/2014/08/WhosOnBoard2014-ForWeb.pdf&lt;br /&gt;
&lt;br /&gt;
: This web-based study prepared for the Transit Center examines differences in attitude and behavior among the US population with respect to public transportation and neighborhood choice in cities with well-developed transit systems and others with less developed transit systems.&lt;br /&gt;
&lt;br /&gt;
==References==&lt;/div&gt;</summary>
		<author><name>Mgarrett</name></author>
	</entry>
	<entry>
		<id>https://www.transitwiki.org/TransitWiki/index.php?title=Millennials&amp;diff=2480</id>
		<title>Millennials</title>
		<link rel="alternate" type="text/html" href="https://www.transitwiki.org/TransitWiki/index.php?title=Millennials&amp;diff=2480"/>
		<updated>2015-06-09T03:02:10Z</updated>

		<summary type="html">&lt;p&gt;Mgarrett: /* Barriers and Opportunities */&lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;ARTICLE IN PROGRESS&lt;br /&gt;
&lt;br /&gt;
==Introduction==&lt;br /&gt;
One of the truly bright spots for public transit has been the emergence of millennials, those born between 1982 and 2003.  As numerous studies have shown,&amp;lt;ref&amp;gt;Hadley Malcolm, &amp;quot;Millennials prefer cities with good public transit,&amp;quot; USA Today, http://usat.ly/1hq7N3J&amp;lt;/ref&amp;gt; driving rates are down for millennials compared to earlier generations and they are showing a greater propensity for urban living.  Saving money, convenience, exercise and lifestyle choice are major reasons young people are turning away from cars toward transit.  They are also more likely to be highly tech saavy then their parents.  This trend toward transit use is linked in part to the availability of smart phone apps that allow transit users more flexible and spontaneous options, reducing some of the advantages of automobile use.&amp;lt;ref name=williams&amp;gt;Mantill Williams, “Millenial Generation Desires Multi-Modal Transportation System,” Transit News, October 1, 2013. http://www.apta.com/mediacenter/pressreleases/2013/Pages/131001_Millennials.aspx&amp;lt;/ref&amp;gt; They find public transit especially convenient since it allows opportunities to work or socialize on digital media while travelling.&amp;lt;ref name=benet&amp;gt;Benet J. Wilson, “Millennials and Money: Give Us More Transit Options,” April 14, 2015 http://businessjournalism.org/2015/04/millennials-and-money-give-us-more-transit-options/&amp;lt;/ref&amp;gt;   &lt;br /&gt;
&lt;br /&gt;
Public transit providers can take advantage of this emerging trend.&lt;br /&gt;
&lt;br /&gt;
==Changing Lifestyles==&lt;br /&gt;
A recent study by the APTA&amp;lt;ref&amp;gt;American Public Transit Association, &amp;quot;Millenials and Mobility: Understanding the Millenial Mind Set,&amp;quot; http://www.apta.com/resources/reportsandpublications/Documents/APTA-Millennials-and-Mobility.pdf&amp;lt;/ref&amp;gt; found that millennials, especially those entering the working world with accumulated student debt, are interested in saving money, making time for exercise and social activities, and being part of a community.  They are also more concerned about environmental issues and using new technology.  This six city survey of 18 to 24 year olds found that they would like to see more reliable public transit systems that offer real-time information about route choices, local amenities, and opportunities to stay connected.  They would also like the option to use their smartphones for payment.  Public transit is appealing to millennials because it is considered affordable and better for the environment, and offers opportunities for being part of a community.  Survey respondents indicated that bicycling, riding buses and streetcars, and walking were more preferred modes than driving, though unsurprisingly actual transit use trailed car use (as a driver or passenger).  About a quarter of respondents stated they used ride-sharing services at least a few times a week.  The key here is that millennials are more likely to view public transit as part of a multimodal lifestyle that can include public transit.&lt;br /&gt;
&lt;br /&gt;
The APTA study found nearly 70 percent of those aged 18 to 34 use multiple modes of travel each week, and that public transit ranks highest.  This trend is linked in part to the availability of smart phone aps that allow transit users more flexible and spontaneous options, reducing some of the advantages of automobile use.&amp;lt;ref name=williams&amp;gt;&amp;lt;/ref&amp;gt;    &lt;br /&gt;
&lt;br /&gt;
==Urban Living==&lt;br /&gt;
There is a growing trend among younger people toward living in urban areas, even those who are parents of young children.  While the APTA survey found that transportation and pedestrian amenities were a strong attraction for those without children, young parents also found the availability of public transit a reason to live in urban areas.  Whether these trends continue as families age remains to be seen but this is already a significant shift from earlier generations that public transit can capitalize on.  Another trend for transit planners to be aware of is the presence of millennial “hot spots” or concentration of those less likely to drive and more likely to use ride-sharing services or public transit.  Residents of these areas want to feel more connected to their community.  Stressing the health, environmental, and affordability advantages of public transit should be especially appealing to these potential customers.&lt;br /&gt;
&lt;br /&gt;
A study by the Rockefeller Foundation and Transportation for America found that most millennials prefer living where they have a variety of transportation options.  A majority reported that they could not afford to live in areas without public transportation and nearly all supported investing in public transportation as a way to create jobs and improve the economy.  One reason millennials find urban areas attractive is because they offer more options for multimodal travel.&amp;lt;ref name=benet&amp;gt;&amp;lt;/ref&amp;gt; &lt;br /&gt;
&lt;br /&gt;
Businesses are also finding that urban living is a critical factor in recruiting new employees.  A recent report by the Ohio PIRG Education Fund urged states to expand transportation spending in order to attract and keep young workers.&amp;lt;ref name=benet&amp;gt;&amp;lt;/ref&amp;gt;  Companies are relocating from suburban car-centric office parks to urban locations accessible to transit to court younger workers who prefer living in urban areas.  Traditional office parks are investing in new housing, restaurants, pedestrian amenities, and upgrading bus and shuttle services to meet changing lifestyles.  Plans to invest in new rail lines to attract businesses are taking shape in areas such as Northern Virginia, Denver and Phoenix. Even North Carolina’s famous Research Triangle is planning a light rail line to connect to local college campuses.  Maryland is looking for ways to better connect existing Metro lines to residential locations and well as promoting more mixed use office parks. One executive noted that “I can’t compete unless they can get to us without driving.”&amp;lt;ref name=shaver&amp;gt;Katherine Shaver and Bill Turque, &amp;quot;Suburbs such as Montgomery County Rethink Transit to Court Millennials,&amp;quot; The Washington Post, March 29, 2015. http://www.washingtonpost.com/local/trafficandcommuting/yearning-for-car-averse-millennials-suburbs-turn-to-transit/2015/03/29/cb916cd8-d259-11e4-8fce-3941fc548f1c_story.html&amp;lt;/ref&amp;gt;&lt;br /&gt;
&lt;br /&gt;
==Barriers and Opportunities==&lt;br /&gt;
Among the identified barriers to transit use are accessibility, convenience, travel time and lack of connection to other modes.  Some of these concerns can be addressed through improved messaging systems, greater information access, and “experience planning.”  The APTA recommends increasing transit use by installing smartphone charging stations, and using smartphones for fare collection, and improving pedestrian access to transit facilities.  Offering continuous wi-fi connections to transit riders was another suggestion to come out of the study.  Providing riders with more reliable and user-friendly digital tools with real-time information for trip planning, including suggestions related to travel options based on weather conditions, costs, opportunities for alternative travel (bicycling, ride-sharing, walking, etc.) as well as creating apps that provide information on local areas such as history, food or upcoming events, could greatly assist public transit operators to speak to the needs and lifestyles of millennials.&amp;lt;ref name=williams&amp;gt;&amp;lt;/ref&amp;gt;&lt;br /&gt;
&lt;br /&gt;
==Further Reading==&lt;br /&gt;
American Public Transit Association, &amp;quot;Millenials and Mobility: Understanding the Millenial Mind Set,&amp;quot; http://www.apta.com/resources/reportsandpublications/Documents/APTA-Millennials-and-Mobility.pdf&lt;br /&gt;
&lt;br /&gt;
: With evidence suggesting that driving rates are down for the &amp;quot;Millennial Generation,&amp;quot; those born between 1982 and 2003, this report looks at the mindsets behind this trend to understand the implication for public transportation in the United States, using in-depth interviews and a survey of 1,000 people in six cities  attractive to Millennials.&lt;br /&gt;
&lt;br /&gt;
Transit Center, Who’s On Board: The 2014 Mobility Attitudes Survey, http://transitcenter.org/wp-content/uploads/2014/08/WhosOnBoard2014-ForWeb.pdf&lt;br /&gt;
&lt;br /&gt;
: This web-based study prepared for the Transit Center examines differences in attitude and behavior among the US population with respect to public transportation and neighborhood choice in cities with well-developed transit systems and others with less developed transit systems.&lt;br /&gt;
&lt;br /&gt;
==References==&lt;/div&gt;</summary>
		<author><name>Mgarrett</name></author>
	</entry>
	<entry>
		<id>https://www.transitwiki.org/TransitWiki/index.php?title=Millennials&amp;diff=2479</id>
		<title>Millennials</title>
		<link rel="alternate" type="text/html" href="https://www.transitwiki.org/TransitWiki/index.php?title=Millennials&amp;diff=2479"/>
		<updated>2015-06-09T03:00:12Z</updated>

		<summary type="html">&lt;p&gt;Mgarrett: /* Barriers and Opportunities */&lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;ARTICLE IN PROGRESS&lt;br /&gt;
&lt;br /&gt;
==Introduction==&lt;br /&gt;
One of the truly bright spots for public transit has been the emergence of millennials, those born between 1982 and 2003.  As numerous studies have shown,&amp;lt;ref&amp;gt;Hadley Malcolm, &amp;quot;Millennials prefer cities with good public transit,&amp;quot; USA Today, http://usat.ly/1hq7N3J&amp;lt;/ref&amp;gt; driving rates are down for millennials compared to earlier generations and they are showing a greater propensity for urban living.  Saving money, convenience, exercise and lifestyle choice are major reasons young people are turning away from cars toward transit.  They are also more likely to be highly tech saavy then their parents.  This trend toward transit use is linked in part to the availability of smart phone apps that allow transit users more flexible and spontaneous options, reducing some of the advantages of automobile use.&amp;lt;ref name=williams&amp;gt;Mantill Williams, “Millenial Generation Desires Multi-Modal Transportation System,” Transit News, October 1, 2013. http://www.apta.com/mediacenter/pressreleases/2013/Pages/131001_Millennials.aspx&amp;lt;/ref&amp;gt; They find public transit especially convenient since it allows opportunities to work or socialize on digital media while travelling.&amp;lt;ref name=benet&amp;gt;Benet J. Wilson, “Millennials and Money: Give Us More Transit Options,” April 14, 2015 http://businessjournalism.org/2015/04/millennials-and-money-give-us-more-transit-options/&amp;lt;/ref&amp;gt;   &lt;br /&gt;
&lt;br /&gt;
Public transit providers can take advantage of this emerging trend.&lt;br /&gt;
&lt;br /&gt;
==Changing Lifestyles==&lt;br /&gt;
A recent study by the APTA&amp;lt;ref&amp;gt;American Public Transit Association, &amp;quot;Millenials and Mobility: Understanding the Millenial Mind Set,&amp;quot; http://www.apta.com/resources/reportsandpublications/Documents/APTA-Millennials-and-Mobility.pdf&amp;lt;/ref&amp;gt; found that millennials, especially those entering the working world with accumulated student debt, are interested in saving money, making time for exercise and social activities, and being part of a community.  They are also more concerned about environmental issues and using new technology.  This six city survey of 18 to 24 year olds found that they would like to see more reliable public transit systems that offer real-time information about route choices, local amenities, and opportunities to stay connected.  They would also like the option to use their smartphones for payment.  Public transit is appealing to millennials because it is considered affordable and better for the environment, and offers opportunities for being part of a community.  Survey respondents indicated that bicycling, riding buses and streetcars, and walking were more preferred modes than driving, though unsurprisingly actual transit use trailed car use (as a driver or passenger).  About a quarter of respondents stated they used ride-sharing services at least a few times a week.  The key here is that millennials are more likely to view public transit as part of a multimodal lifestyle that can include public transit.&lt;br /&gt;
&lt;br /&gt;
The APTA study found nearly 70 percent of those aged 18 to 34 use multiple modes of travel each week, and that public transit ranks highest.  This trend is linked in part to the availability of smart phone aps that allow transit users more flexible and spontaneous options, reducing some of the advantages of automobile use.&amp;lt;ref name=williams&amp;gt;&amp;lt;/ref&amp;gt;    &lt;br /&gt;
&lt;br /&gt;
==Urban Living==&lt;br /&gt;
There is a growing trend among younger people toward living in urban areas, even those who are parents of young children.  While the APTA survey found that transportation and pedestrian amenities were a strong attraction for those without children, young parents also found the availability of public transit a reason to live in urban areas.  Whether these trends continue as families age remains to be seen but this is already a significant shift from earlier generations that public transit can capitalize on.  Another trend for transit planners to be aware of is the presence of millennial “hot spots” or concentration of those less likely to drive and more likely to use ride-sharing services or public transit.  Residents of these areas want to feel more connected to their community.  Stressing the health, environmental, and affordability advantages of public transit should be especially appealing to these potential customers.&lt;br /&gt;
&lt;br /&gt;
A study by the Rockefeller Foundation and Transportation for America found that most millennials prefer living where they have a variety of transportation options.  A majority reported that they could not afford to live in areas without public transportation and nearly all supported investing in public transportation as a way to create jobs and improve the economy.  One reason millennials find urban areas attractive is because they offer more options for multimodal travel.&amp;lt;ref name=benet&amp;gt;&amp;lt;/ref&amp;gt; &lt;br /&gt;
&lt;br /&gt;
Businesses are also finding that urban living is a critical factor in recruiting new employees.  A recent report by the Ohio PIRG Education Fund urged states to expand transportation spending in order to attract and keep young workers.&amp;lt;ref name=benet&amp;gt;&amp;lt;/ref&amp;gt;  Companies are relocating from suburban car-centric office parks to urban locations accessible to transit to court younger workers who prefer living in urban areas.  Traditional office parks are investing in new housing, restaurants, pedestrian amenities, and upgrading bus and shuttle services to meet changing lifestyles.  Plans to invest in new rail lines to attract businesses are taking shape in areas such as Northern Virginia, Denver and Phoenix. Even North Carolina’s famous Research Triangle is planning a light rail line to connect to local college campuses.  Maryland is looking for ways to better connect existing Metro lines to residential locations and well as promoting more mixed use office parks. One executive noted that “I can’t compete unless they can get to us without driving.”&amp;lt;ref name=shaver&amp;gt;Katherine Shaver and Bill Turque, &amp;quot;Suburbs such as Montgomery County Rethink Transit to Court Millennials,&amp;quot; The Washington Post, March 29, 2015. http://www.washingtonpost.com/local/trafficandcommuting/yearning-for-car-averse-millennials-suburbs-turn-to-transit/2015/03/29/cb916cd8-d259-11e4-8fce-3941fc548f1c_story.html&amp;lt;/ref&amp;gt;&lt;br /&gt;
&lt;br /&gt;
==Barriers and Opportunities==&lt;br /&gt;
Among the identified barriers to transit use are accessibility, convenience, travel time and lack of connection to other modes.  Some of these concerns can be addressed through improved messaging systems, greater information access, and “experience planning.”  The APTA recommends increasing transit use by installing smartphone charging stations, and using smartphones for fare collection, and improving pedestrian access to transit facilities.  Offering continuous wi-fi connections to transit riders was another suggestion to come out of the study.  Providing riders with more reliable and user-friendly digital tools with real-time information for trip planning, including suggestions related to travel options based on weather conditions, costs, opportunities for alternative travel (bicycling, ride-sharing, walking, etc.) as well as creating apps that provide information on local areas such as history, food or upcoming events, could greatly assist public transit operators to speak to the needs and lifestyles of millennials.&amp;lt;ref name=williams&amp;gt;&amp;lt;/ref&amp;gt;&lt;br /&gt;
&lt;br /&gt;
Questions remain as to whether millennials attitudes and travel behavior represents a long term trend or is just a consequence of a weak economic recovery that will change when they age, start families and pay off their student loans, though some studies suggest that they may persist.&amp;lt;ref name=shaver&amp;gt;&amp;lt;/ref&amp;gt;&lt;br /&gt;
&lt;br /&gt;
==Further Reading==&lt;br /&gt;
American Public Transit Association, &amp;quot;Millenials and Mobility: Understanding the Millenial Mind Set,&amp;quot; http://www.apta.com/resources/reportsandpublications/Documents/APTA-Millennials-and-Mobility.pdf&lt;br /&gt;
&lt;br /&gt;
: With evidence suggesting that driving rates are down for the &amp;quot;Millennial Generation,&amp;quot; those born between 1982 and 2003, this report looks at the mindsets behind this trend to understand the implication for public transportation in the United States, using in-depth interviews and a survey of 1,000 people in six cities  attractive to Millennials.&lt;br /&gt;
&lt;br /&gt;
Transit Center, Who’s On Board: The 2014 Mobility Attitudes Survey, http://transitcenter.org/wp-content/uploads/2014/08/WhosOnBoard2014-ForWeb.pdf&lt;br /&gt;
&lt;br /&gt;
: This web-based study prepared for the Transit Center examines differences in attitude and behavior among the US population with respect to public transportation and neighborhood choice in cities with well-developed transit systems and others with less developed transit systems.&lt;br /&gt;
&lt;br /&gt;
==References==&lt;/div&gt;</summary>
		<author><name>Mgarrett</name></author>
	</entry>
	<entry>
		<id>https://www.transitwiki.org/TransitWiki/index.php?title=Millennials&amp;diff=2478</id>
		<title>Millennials</title>
		<link rel="alternate" type="text/html" href="https://www.transitwiki.org/TransitWiki/index.php?title=Millennials&amp;diff=2478"/>
		<updated>2015-06-09T02:58:56Z</updated>

		<summary type="html">&lt;p&gt;Mgarrett: /* Urban Living */&lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;ARTICLE IN PROGRESS&lt;br /&gt;
&lt;br /&gt;
==Introduction==&lt;br /&gt;
One of the truly bright spots for public transit has been the emergence of millennials, those born between 1982 and 2003.  As numerous studies have shown,&amp;lt;ref&amp;gt;Hadley Malcolm, &amp;quot;Millennials prefer cities with good public transit,&amp;quot; USA Today, http://usat.ly/1hq7N3J&amp;lt;/ref&amp;gt; driving rates are down for millennials compared to earlier generations and they are showing a greater propensity for urban living.  Saving money, convenience, exercise and lifestyle choice are major reasons young people are turning away from cars toward transit.  They are also more likely to be highly tech saavy then their parents.  This trend toward transit use is linked in part to the availability of smart phone apps that allow transit users more flexible and spontaneous options, reducing some of the advantages of automobile use.&amp;lt;ref name=williams&amp;gt;Mantill Williams, “Millenial Generation Desires Multi-Modal Transportation System,” Transit News, October 1, 2013. http://www.apta.com/mediacenter/pressreleases/2013/Pages/131001_Millennials.aspx&amp;lt;/ref&amp;gt; They find public transit especially convenient since it allows opportunities to work or socialize on digital media while travelling.&amp;lt;ref name=benet&amp;gt;Benet J. Wilson, “Millennials and Money: Give Us More Transit Options,” April 14, 2015 http://businessjournalism.org/2015/04/millennials-and-money-give-us-more-transit-options/&amp;lt;/ref&amp;gt;   &lt;br /&gt;
&lt;br /&gt;
Public transit providers can take advantage of this emerging trend.&lt;br /&gt;
&lt;br /&gt;
==Changing Lifestyles==&lt;br /&gt;
A recent study by the APTA&amp;lt;ref&amp;gt;American Public Transit Association, &amp;quot;Millenials and Mobility: Understanding the Millenial Mind Set,&amp;quot; http://www.apta.com/resources/reportsandpublications/Documents/APTA-Millennials-and-Mobility.pdf&amp;lt;/ref&amp;gt; found that millennials, especially those entering the working world with accumulated student debt, are interested in saving money, making time for exercise and social activities, and being part of a community.  They are also more concerned about environmental issues and using new technology.  This six city survey of 18 to 24 year olds found that they would like to see more reliable public transit systems that offer real-time information about route choices, local amenities, and opportunities to stay connected.  They would also like the option to use their smartphones for payment.  Public transit is appealing to millennials because it is considered affordable and better for the environment, and offers opportunities for being part of a community.  Survey respondents indicated that bicycling, riding buses and streetcars, and walking were more preferred modes than driving, though unsurprisingly actual transit use trailed car use (as a driver or passenger).  About a quarter of respondents stated they used ride-sharing services at least a few times a week.  The key here is that millennials are more likely to view public transit as part of a multimodal lifestyle that can include public transit.&lt;br /&gt;
&lt;br /&gt;
The APTA study found nearly 70 percent of those aged 18 to 34 use multiple modes of travel each week, and that public transit ranks highest.  This trend is linked in part to the availability of smart phone aps that allow transit users more flexible and spontaneous options, reducing some of the advantages of automobile use.&amp;lt;ref name=williams&amp;gt;&amp;lt;/ref&amp;gt;    &lt;br /&gt;
&lt;br /&gt;
==Urban Living==&lt;br /&gt;
There is a growing trend among younger people toward living in urban areas, even those who are parents of young children.  While the APTA survey found that transportation and pedestrian amenities were a strong attraction for those without children, young parents also found the availability of public transit a reason to live in urban areas.  Whether these trends continue as families age remains to be seen but this is already a significant shift from earlier generations that public transit can capitalize on.  Another trend for transit planners to be aware of is the presence of millennial “hot spots” or concentration of those less likely to drive and more likely to use ride-sharing services or public transit.  Residents of these areas want to feel more connected to their community.  Stressing the health, environmental, and affordability advantages of public transit should be especially appealing to these potential customers.&lt;br /&gt;
&lt;br /&gt;
A study by the Rockefeller Foundation and Transportation for America found that most millennials prefer living where they have a variety of transportation options.  A majority reported that they could not afford to live in areas without public transportation and nearly all supported investing in public transportation as a way to create jobs and improve the economy.  One reason millennials find urban areas attractive is because they offer more options for multimodal travel.&amp;lt;ref name=benet&amp;gt;&amp;lt;/ref&amp;gt; &lt;br /&gt;
&lt;br /&gt;
Businesses are also finding that urban living is a critical factor in recruiting new employees.  A recent report by the Ohio PIRG Education Fund urged states to expand transportation spending in order to attract and keep young workers.&amp;lt;ref name=benet&amp;gt;&amp;lt;/ref&amp;gt;  Companies are relocating from suburban car-centric office parks to urban locations accessible to transit to court younger workers who prefer living in urban areas.  Traditional office parks are investing in new housing, restaurants, pedestrian amenities, and upgrading bus and shuttle services to meet changing lifestyles.  Plans to invest in new rail lines to attract businesses are taking shape in areas such as Northern Virginia, Denver and Phoenix. Even North Carolina’s famous Research Triangle is planning a light rail line to connect to local college campuses.  Maryland is looking for ways to better connect existing Metro lines to residential locations and well as promoting more mixed use office parks. One executive noted that “I can’t compete unless they can get to us without driving.”&amp;lt;ref name=shaver&amp;gt;Katherine Shaver and Bill Turque, &amp;quot;Suburbs such as Montgomery County Rethink Transit to Court Millennials,&amp;quot; The Washington Post, March 29, 2015. http://www.washingtonpost.com/local/trafficandcommuting/yearning-for-car-averse-millennials-suburbs-turn-to-transit/2015/03/29/cb916cd8-d259-11e4-8fce-3941fc548f1c_story.html&amp;lt;/ref&amp;gt;&lt;br /&gt;
&lt;br /&gt;
==Barriers and Opportunities==&lt;br /&gt;
Among the identified barriers to transit use are accessibility, convenience, travel time and lack of connection to other modes.  Some of these concerns can be addressed through improved messaging systems, greater information access, and “experience planning.”  The APTA recommends increasing transit use by installing smartphone charging stations, and using smartphones for fare collection, and improving pedestrian access to transit facilities.  Offering continuous wi-fi connections to transit riders was another suggestion to come out of the study.  Providing riders with more reliable and user-friendly digital tools with real-time information for trip planning, including suggestions related to travel options based on weather conditions, costs, opportunities for alternative travel (bicycling, ride-sharing, walking, etc.) as well as creating apps that provide information on local areas such as history, food or upcoming events, could greatly assist public transit operators to speak to the needs and lifestyles of millennials.&amp;lt;ref name=williams&amp;gt;&amp;lt;/ref&amp;gt;&lt;br /&gt;
&lt;br /&gt;
==Further Reading==&lt;br /&gt;
American Public Transit Association, &amp;quot;Millenials and Mobility: Understanding the Millenial Mind Set,&amp;quot; http://www.apta.com/resources/reportsandpublications/Documents/APTA-Millennials-and-Mobility.pdf&lt;br /&gt;
&lt;br /&gt;
: With evidence suggesting that driving rates are down for the &amp;quot;Millennial Generation,&amp;quot; those born between 1982 and 2003, this report looks at the mindsets behind this trend to understand the implication for public transportation in the United States, using in-depth interviews and a survey of 1,000 people in six cities  attractive to Millennials.&lt;br /&gt;
&lt;br /&gt;
Transit Center, Who’s On Board: The 2014 Mobility Attitudes Survey, http://transitcenter.org/wp-content/uploads/2014/08/WhosOnBoard2014-ForWeb.pdf&lt;br /&gt;
&lt;br /&gt;
: This web-based study prepared for the Transit Center examines differences in attitude and behavior among the US population with respect to public transportation and neighborhood choice in cities with well-developed transit systems and others with less developed transit systems.&lt;br /&gt;
&lt;br /&gt;
==References==&lt;/div&gt;</summary>
		<author><name>Mgarrett</name></author>
	</entry>
	<entry>
		<id>https://www.transitwiki.org/TransitWiki/index.php?title=Millennials&amp;diff=2477</id>
		<title>Millennials</title>
		<link rel="alternate" type="text/html" href="https://www.transitwiki.org/TransitWiki/index.php?title=Millennials&amp;diff=2477"/>
		<updated>2015-06-09T02:58:26Z</updated>

		<summary type="html">&lt;p&gt;Mgarrett: /* Urban Living */&lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;ARTICLE IN PROGRESS&lt;br /&gt;
&lt;br /&gt;
==Introduction==&lt;br /&gt;
One of the truly bright spots for public transit has been the emergence of millennials, those born between 1982 and 2003.  As numerous studies have shown,&amp;lt;ref&amp;gt;Hadley Malcolm, &amp;quot;Millennials prefer cities with good public transit,&amp;quot; USA Today, http://usat.ly/1hq7N3J&amp;lt;/ref&amp;gt; driving rates are down for millennials compared to earlier generations and they are showing a greater propensity for urban living.  Saving money, convenience, exercise and lifestyle choice are major reasons young people are turning away from cars toward transit.  They are also more likely to be highly tech saavy then their parents.  This trend toward transit use is linked in part to the availability of smart phone apps that allow transit users more flexible and spontaneous options, reducing some of the advantages of automobile use.&amp;lt;ref name=williams&amp;gt;Mantill Williams, “Millenial Generation Desires Multi-Modal Transportation System,” Transit News, October 1, 2013. http://www.apta.com/mediacenter/pressreleases/2013/Pages/131001_Millennials.aspx&amp;lt;/ref&amp;gt; They find public transit especially convenient since it allows opportunities to work or socialize on digital media while travelling.&amp;lt;ref name=benet&amp;gt;Benet J. Wilson, “Millennials and Money: Give Us More Transit Options,” April 14, 2015 http://businessjournalism.org/2015/04/millennials-and-money-give-us-more-transit-options/&amp;lt;/ref&amp;gt;   &lt;br /&gt;
&lt;br /&gt;
Public transit providers can take advantage of this emerging trend.&lt;br /&gt;
&lt;br /&gt;
==Changing Lifestyles==&lt;br /&gt;
A recent study by the APTA&amp;lt;ref&amp;gt;American Public Transit Association, &amp;quot;Millenials and Mobility: Understanding the Millenial Mind Set,&amp;quot; http://www.apta.com/resources/reportsandpublications/Documents/APTA-Millennials-and-Mobility.pdf&amp;lt;/ref&amp;gt; found that millennials, especially those entering the working world with accumulated student debt, are interested in saving money, making time for exercise and social activities, and being part of a community.  They are also more concerned about environmental issues and using new technology.  This six city survey of 18 to 24 year olds found that they would like to see more reliable public transit systems that offer real-time information about route choices, local amenities, and opportunities to stay connected.  They would also like the option to use their smartphones for payment.  Public transit is appealing to millennials because it is considered affordable and better for the environment, and offers opportunities for being part of a community.  Survey respondents indicated that bicycling, riding buses and streetcars, and walking were more preferred modes than driving, though unsurprisingly actual transit use trailed car use (as a driver or passenger).  About a quarter of respondents stated they used ride-sharing services at least a few times a week.  The key here is that millennials are more likely to view public transit as part of a multimodal lifestyle that can include public transit.&lt;br /&gt;
&lt;br /&gt;
The APTA study found nearly 70 percent of those aged 18 to 34 use multiple modes of travel each week, and that public transit ranks highest.  This trend is linked in part to the availability of smart phone aps that allow transit users more flexible and spontaneous options, reducing some of the advantages of automobile use.&amp;lt;ref name=williams&amp;gt;&amp;lt;/ref&amp;gt;    &lt;br /&gt;
&lt;br /&gt;
==Urban Living==&lt;br /&gt;
There is a growing trend among younger people toward living in urban areas, even those who are parents of young children.  While the APTA survey found that transportation and pedestrian amenities were a strong attraction for those without children, young parents also found the availability of public transit a reason to live in urban areas.  Whether these trends continue as families age remains to be seen but this is already a significant shift from earlier generations that public transit can capitalize on.  Another trend for transit planners to be aware of is the presence of millennial “hot spots” or concentration of those less likely to drive and more likely to use ride-sharing services or public transit.  Residents of these areas want to feel more connected to their community.  Stressing the health, environmental, and affordability advantages of public transit should be especially appealing to these potential customers.&lt;br /&gt;
&lt;br /&gt;
A study by the Rockefeller Foundation and Transportation for America found that most millennials prefer living where they have a variety of transportation options.  A majority reported that they could not afford to live in areas without public transportation and nearly all supported investing in public transportation as a way to create jobs and improve the economy.  One reason millennials find urban areas attractive is because they offer more options for multimodal travel.&amp;lt;ref name=benet&amp;gt;&amp;lt;/ref&amp;gt; &lt;br /&gt;
&lt;br /&gt;
Businesses are also finding that urban living is a critical factor in recruiting new employees.  A recent report by the Ohio PIRG Education Fund urged states to expand transportation spending in order to attract and keep young workers.&amp;lt;ref name=benet&amp;gt;&amp;lt;/ref&amp;gt;  Companies are relocating from suburban car-centric office parks to urban locations accessible to transit to court younger workers who prefer living in urban areas.  Traditional office parks are investing in new housing, restaurants, pedestrian amenities, and upgrading bus and shuttle services to meet changing lifestyles.  Plans to invest in new rail lines to attract businesses are taking shape in areas such as Northern Virginia, Denver and Phoenix. Even North Carolina’s famous Research Triangle is planning a light rail line to connect to local college campuses.  Maryland is looking for ways to better connect existing Metro lines to residential locations and well as promoting more mixed use office parks. One executive noted that “I can’t compete unless they can get to use without driving.”&amp;lt;ref name=shaver&amp;gt;Katherine Shaver and Bill Turque, &amp;quot;Suburbs such as Montgomery County Rethink Transit to Court Millennials,&amp;quot; The Washington Post, March 29, 2015. http://www.washingtonpost.com/local/trafficandcommuting/yearning-for-car-averse-millennials-suburbs-turn-to-transit/2015/03/29/cb916cd8-d259-11e4-8fce-3941fc548f1c_story.html&amp;lt;/ref&amp;gt;&lt;br /&gt;
&lt;br /&gt;
==Barriers and Opportunities==&lt;br /&gt;
Among the identified barriers to transit use are accessibility, convenience, travel time and lack of connection to other modes.  Some of these concerns can be addressed through improved messaging systems, greater information access, and “experience planning.”  The APTA recommends increasing transit use by installing smartphone charging stations, and using smartphones for fare collection, and improving pedestrian access to transit facilities.  Offering continuous wi-fi connections to transit riders was another suggestion to come out of the study.  Providing riders with more reliable and user-friendly digital tools with real-time information for trip planning, including suggestions related to travel options based on weather conditions, costs, opportunities for alternative travel (bicycling, ride-sharing, walking, etc.) as well as creating apps that provide information on local areas such as history, food or upcoming events, could greatly assist public transit operators to speak to the needs and lifestyles of millennials.&amp;lt;ref name=williams&amp;gt;&amp;lt;/ref&amp;gt;&lt;br /&gt;
&lt;br /&gt;
==Further Reading==&lt;br /&gt;
American Public Transit Association, &amp;quot;Millenials and Mobility: Understanding the Millenial Mind Set,&amp;quot; http://www.apta.com/resources/reportsandpublications/Documents/APTA-Millennials-and-Mobility.pdf&lt;br /&gt;
&lt;br /&gt;
: With evidence suggesting that driving rates are down for the &amp;quot;Millennial Generation,&amp;quot; those born between 1982 and 2003, this report looks at the mindsets behind this trend to understand the implication for public transportation in the United States, using in-depth interviews and a survey of 1,000 people in six cities  attractive to Millennials.&lt;br /&gt;
&lt;br /&gt;
Transit Center, Who’s On Board: The 2014 Mobility Attitudes Survey, http://transitcenter.org/wp-content/uploads/2014/08/WhosOnBoard2014-ForWeb.pdf&lt;br /&gt;
&lt;br /&gt;
: This web-based study prepared for the Transit Center examines differences in attitude and behavior among the US population with respect to public transportation and neighborhood choice in cities with well-developed transit systems and others with less developed transit systems.&lt;br /&gt;
&lt;br /&gt;
==References==&lt;/div&gt;</summary>
		<author><name>Mgarrett</name></author>
	</entry>
	<entry>
		<id>https://www.transitwiki.org/TransitWiki/index.php?title=Millennials&amp;diff=2476</id>
		<title>Millennials</title>
		<link rel="alternate" type="text/html" href="https://www.transitwiki.org/TransitWiki/index.php?title=Millennials&amp;diff=2476"/>
		<updated>2015-06-09T02:57:58Z</updated>

		<summary type="html">&lt;p&gt;Mgarrett: /* Barriers and Opportunities */&lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;ARTICLE IN PROGRESS&lt;br /&gt;
&lt;br /&gt;
==Introduction==&lt;br /&gt;
One of the truly bright spots for public transit has been the emergence of millennials, those born between 1982 and 2003.  As numerous studies have shown,&amp;lt;ref&amp;gt;Hadley Malcolm, &amp;quot;Millennials prefer cities with good public transit,&amp;quot; USA Today, http://usat.ly/1hq7N3J&amp;lt;/ref&amp;gt; driving rates are down for millennials compared to earlier generations and they are showing a greater propensity for urban living.  Saving money, convenience, exercise and lifestyle choice are major reasons young people are turning away from cars toward transit.  They are also more likely to be highly tech saavy then their parents.  This trend toward transit use is linked in part to the availability of smart phone apps that allow transit users more flexible and spontaneous options, reducing some of the advantages of automobile use.&amp;lt;ref name=williams&amp;gt;Mantill Williams, “Millenial Generation Desires Multi-Modal Transportation System,” Transit News, October 1, 2013. http://www.apta.com/mediacenter/pressreleases/2013/Pages/131001_Millennials.aspx&amp;lt;/ref&amp;gt; They find public transit especially convenient since it allows opportunities to work or socialize on digital media while travelling.&amp;lt;ref name=benet&amp;gt;Benet J. Wilson, “Millennials and Money: Give Us More Transit Options,” April 14, 2015 http://businessjournalism.org/2015/04/millennials-and-money-give-us-more-transit-options/&amp;lt;/ref&amp;gt;   &lt;br /&gt;
&lt;br /&gt;
Public transit providers can take advantage of this emerging trend.&lt;br /&gt;
&lt;br /&gt;
==Changing Lifestyles==&lt;br /&gt;
A recent study by the APTA&amp;lt;ref&amp;gt;American Public Transit Association, &amp;quot;Millenials and Mobility: Understanding the Millenial Mind Set,&amp;quot; http://www.apta.com/resources/reportsandpublications/Documents/APTA-Millennials-and-Mobility.pdf&amp;lt;/ref&amp;gt; found that millennials, especially those entering the working world with accumulated student debt, are interested in saving money, making time for exercise and social activities, and being part of a community.  They are also more concerned about environmental issues and using new technology.  This six city survey of 18 to 24 year olds found that they would like to see more reliable public transit systems that offer real-time information about route choices, local amenities, and opportunities to stay connected.  They would also like the option to use their smartphones for payment.  Public transit is appealing to millennials because it is considered affordable and better for the environment, and offers opportunities for being part of a community.  Survey respondents indicated that bicycling, riding buses and streetcars, and walking were more preferred modes than driving, though unsurprisingly actual transit use trailed car use (as a driver or passenger).  About a quarter of respondents stated they used ride-sharing services at least a few times a week.  The key here is that millennials are more likely to view public transit as part of a multimodal lifestyle that can include public transit.&lt;br /&gt;
&lt;br /&gt;
The APTA study found nearly 70 percent of those aged 18 to 34 use multiple modes of travel each week, and that public transit ranks highest.  This trend is linked in part to the availability of smart phone aps that allow transit users more flexible and spontaneous options, reducing some of the advantages of automobile use.&amp;lt;ref name=williams&amp;gt;&amp;lt;/ref&amp;gt;    &lt;br /&gt;
&lt;br /&gt;
==Urban Living==&lt;br /&gt;
There is a growing trend among younger people toward living in urban areas, even those who are parents of young children.  While the APTA survey found that transportation and pedestrian amenities were a strong attraction for those without children, young parents also found the availability of public transit a reason to live in urban areas.  Whether these trends continue as families age remains to be seen but this is already a significant shift from earlier generations that public transit can capitalize on.  Another trend for transit planners to be aware of is the presence of millennial “hot spots” or concentration of those less likely to drive and more likely to use ride-sharing services or public transit.  Residents of these areas want to feel more connected to their community.  Stressing the health, environmental, and affordability advantages of public transit should be especially appealing to these potential customers.&lt;br /&gt;
&lt;br /&gt;
A study by the Rockefeller Foundation and Transportation for America found that most millennials prefer living where they have a variety of transportation options.  A majority reported that they could not afford to live in areas without public transportation and nearly all supported investing in public transportation as a way to create jobs and improve the economy.  One reason millennials find urban areas attractive is because they offer more options for multimodal travel.&amp;lt;ref name=benet&amp;gt;&amp;lt;/ref&amp;gt; &lt;br /&gt;
&lt;br /&gt;
Businesses are also finding that urban living is a critical factor in recruiting new employees.  A recent report by the Ohio PIRG Education Fund urged states to expand transportation spending in order to attract and keep young workers.&amp;lt;ref name=benet&amp;gt;&amp;lt;/ref&amp;gt;  Companies are relocating from suburban car-centric office parks to urban locations accessible to transit to court younger workers who prefer living in urban areas.  Traditional office parks are investing in new housing, restaurants, pedestrian amenities, and upgrading bus and shuttle services to meet changing lifestyles.  Plans to invest in new rail lines to attract businesses are taking shape in areas such as Northern Virginia, Denver and Phoenix. Even North Carolina’s famous Research Triangle is planning a light rail line to connect to local college campuses.  Maryland is looking for ways to better connect existing Metro lines to residential locations and well as promoting more mixed use office parks. One executive noted that “I can’t compete unless they can get to use without driving.”&amp;lt;ref name=shaver&amp;gt;Katherine Shaver and Bill Turque, &amp;quot;Suburbs such as Montgomery County Rethink Transit to Court Millennials,&amp;quot; The Washington Post, March 29, 2015. http://www.washingtonpost.com/local/trafficandcommuting/yearning-for-car-averse-millennials-suburbs-turn-to-transit/2015/03/29/cb916cd8-d259-11e4-8fce-3941fc548f1c_story.html&amp;lt;/ref&amp;gt;  &lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
==Barriers and Opportunities==&lt;br /&gt;
Among the identified barriers to transit use are accessibility, convenience, travel time and lack of connection to other modes.  Some of these concerns can be addressed through improved messaging systems, greater information access, and “experience planning.”  The APTA recommends increasing transit use by installing smartphone charging stations, and using smartphones for fare collection, and improving pedestrian access to transit facilities.  Offering continuous wi-fi connections to transit riders was another suggestion to come out of the study.  Providing riders with more reliable and user-friendly digital tools with real-time information for trip planning, including suggestions related to travel options based on weather conditions, costs, opportunities for alternative travel (bicycling, ride-sharing, walking, etc.) as well as creating apps that provide information on local areas such as history, food or upcoming events, could greatly assist public transit operators to speak to the needs and lifestyles of millennials.&amp;lt;ref name=williams&amp;gt;&amp;lt;/ref&amp;gt;&lt;br /&gt;
&lt;br /&gt;
==Further Reading==&lt;br /&gt;
American Public Transit Association, &amp;quot;Millenials and Mobility: Understanding the Millenial Mind Set,&amp;quot; http://www.apta.com/resources/reportsandpublications/Documents/APTA-Millennials-and-Mobility.pdf&lt;br /&gt;
&lt;br /&gt;
: With evidence suggesting that driving rates are down for the &amp;quot;Millennial Generation,&amp;quot; those born between 1982 and 2003, this report looks at the mindsets behind this trend to understand the implication for public transportation in the United States, using in-depth interviews and a survey of 1,000 people in six cities  attractive to Millennials.&lt;br /&gt;
&lt;br /&gt;
Transit Center, Who’s On Board: The 2014 Mobility Attitudes Survey, http://transitcenter.org/wp-content/uploads/2014/08/WhosOnBoard2014-ForWeb.pdf&lt;br /&gt;
&lt;br /&gt;
: This web-based study prepared for the Transit Center examines differences in attitude and behavior among the US population with respect to public transportation and neighborhood choice in cities with well-developed transit systems and others with less developed transit systems.&lt;br /&gt;
&lt;br /&gt;
==References==&lt;/div&gt;</summary>
		<author><name>Mgarrett</name></author>
	</entry>
	<entry>
		<id>https://www.transitwiki.org/TransitWiki/index.php?title=Millennials&amp;diff=2475</id>
		<title>Millennials</title>
		<link rel="alternate" type="text/html" href="https://www.transitwiki.org/TransitWiki/index.php?title=Millennials&amp;diff=2475"/>
		<updated>2015-06-09T02:47:37Z</updated>

		<summary type="html">&lt;p&gt;Mgarrett: /* Introduction */&lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;ARTICLE IN PROGRESS&lt;br /&gt;
&lt;br /&gt;
==Introduction==&lt;br /&gt;
One of the truly bright spots for public transit has been the emergence of millennials, those born between 1982 and 2003.  As numerous studies have shown,&amp;lt;ref&amp;gt;Hadley Malcolm, &amp;quot;Millennials prefer cities with good public transit,&amp;quot; USA Today, http://usat.ly/1hq7N3J&amp;lt;/ref&amp;gt; driving rates are down for millennials compared to earlier generations and they are showing a greater propensity for urban living.  Saving money, convenience, exercise and lifestyle choice are major reasons young people are turning away from cars toward transit.  They are also more likely to be highly tech saavy then their parents.  This trend toward transit use is linked in part to the availability of smart phone apps that allow transit users more flexible and spontaneous options, reducing some of the advantages of automobile use.&amp;lt;ref name=williams&amp;gt;Mantill Williams, “Millenial Generation Desires Multi-Modal Transportation System,” Transit News, October 1, 2013. http://www.apta.com/mediacenter/pressreleases/2013/Pages/131001_Millennials.aspx&amp;lt;/ref&amp;gt; They find public transit especially convenient since it allows opportunities to work or socialize on digital media while travelling.&amp;lt;ref name=benet&amp;gt;Benet J. Wilson, “Millennials and Money: Give Us More Transit Options,” April 14, 2015 http://businessjournalism.org/2015/04/millennials-and-money-give-us-more-transit-options/&amp;lt;/ref&amp;gt;   &lt;br /&gt;
&lt;br /&gt;
Public transit providers can take advantage of this emerging trend.&lt;br /&gt;
&lt;br /&gt;
==Changing Lifestyles==&lt;br /&gt;
A recent study by the APTA&amp;lt;ref&amp;gt;American Public Transit Association, &amp;quot;Millenials and Mobility: Understanding the Millenial Mind Set,&amp;quot; http://www.apta.com/resources/reportsandpublications/Documents/APTA-Millennials-and-Mobility.pdf&amp;lt;/ref&amp;gt; found that millennials, especially those entering the working world with accumulated student debt, are interested in saving money, making time for exercise and social activities, and being part of a community.  They are also more concerned about environmental issues and using new technology.  This six city survey of 18 to 24 year olds found that they would like to see more reliable public transit systems that offer real-time information about route choices, local amenities, and opportunities to stay connected.  They would also like the option to use their smartphones for payment.  Public transit is appealing to millennials because it is considered affordable and better for the environment, and offers opportunities for being part of a community.  Survey respondents indicated that bicycling, riding buses and streetcars, and walking were more preferred modes than driving, though unsurprisingly actual transit use trailed car use (as a driver or passenger).  About a quarter of respondents stated they used ride-sharing services at least a few times a week.  The key here is that millennials are more likely to view public transit as part of a multimodal lifestyle that can include public transit.&lt;br /&gt;
&lt;br /&gt;
The APTA study found nearly 70 percent of those aged 18 to 34 use multiple modes of travel each week, and that public transit ranks highest.  This trend is linked in part to the availability of smart phone aps that allow transit users more flexible and spontaneous options, reducing some of the advantages of automobile use.&amp;lt;ref name=williams&amp;gt;&amp;lt;/ref&amp;gt;    &lt;br /&gt;
&lt;br /&gt;
==Urban Living==&lt;br /&gt;
There is a growing trend among younger people toward living in urban areas, even those who are parents of young children.  While the APTA survey found that transportation and pedestrian amenities were a strong attraction for those without children, young parents also found the availability of public transit a reason to live in urban areas.  Whether these trends continue as families age remains to be seen but this is already a significant shift from earlier generations that public transit can capitalize on.  Another trend for transit planners to be aware of is the presence of millennial “hot spots” or concentration of those less likely to drive and more likely to use ride-sharing services or public transit.  Residents of these areas want to feel more connected to their community.  Stressing the health, environmental, and affordability advantages of public transit should be especially appealing to these potential customers.&lt;br /&gt;
&lt;br /&gt;
A study by the Rockefeller Foundation and Transportation for America found that most millennials prefer living where they have a variety of transportation options.  A majority reported that they could not afford to live in areas without public transportation and nearly all supported investing in public transportation as a way to create jobs and improve the economy.  One reason millennials find urban areas attractive is because they offer more options for multimodal travel.&amp;lt;ref name=benet&amp;gt;&amp;lt;/ref&amp;gt; &lt;br /&gt;
&lt;br /&gt;
Businesses are also finding that urban living is a critical factor in recruiting new employees.  A recent report by the Ohio PIRG Education Fund urged states to expand transportation spending in order to attract and keep young workers.&amp;lt;ref name=benet&amp;gt;&amp;lt;/ref&amp;gt;  Companies are relocating from suburban car-centric office parks to urban locations accessible to transit to court younger workers who prefer living in urban areas.  Traditional office parks are investing in new housing, restaurants, pedestrian amenities, and upgrading bus and shuttle services to meet changing lifestyles.  Plans to invest in new rail lines to attract businesses are taking shape in areas such as Northern Virginia, Denver and Phoenix. Even North Carolina’s famous Research Triangle is planning a light rail line to connect to local college campuses.  Maryland is looking for ways to better connect existing Metro lines to residential locations and well as promoting more mixed use office parks. One executive noted that “I can’t compete unless they can get to use without driving.”&amp;lt;ref name=shaver&amp;gt;Katherine Shaver and Bill Turque, &amp;quot;Suburbs such as Montgomery County Rethink Transit to Court Millennials,&amp;quot; The Washington Post, March 29, 2015. http://www.washingtonpost.com/local/trafficandcommuting/yearning-for-car-averse-millennials-suburbs-turn-to-transit/2015/03/29/cb916cd8-d259-11e4-8fce-3941fc548f1c_story.html&amp;lt;/ref&amp;gt;  &lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
==Barriers and Opportunities==&lt;br /&gt;
Among the identified barriers to transit use are accessibility, convenience, travel time and lack of connection to other modes.  Some of these concerns can be addressed through improved messaging systems, greater information access, and “experience planning.”  Offering continuous wi-fi connections to transit riders was one suggestion to come out of the study.  Providing riders with more reliable and user-friendly digital tools with real-time information for trip planning, including suggestions related to travel options based on weather conditions, costs, opportunities for alternative travel (bicycling, ride-sharing, walking, etc.) as well as content pertaining to local areas such as history, food or local events, could greatly assist public transit operators to speak to the needs and lifestyles of millennials. &lt;br /&gt;
&lt;br /&gt;
==Further Reading==&lt;br /&gt;
American Public Transit Association, &amp;quot;Millenials and Mobility: Understanding the Millenial Mind Set,&amp;quot; http://www.apta.com/resources/reportsandpublications/Documents/APTA-Millennials-and-Mobility.pdf&lt;br /&gt;
&lt;br /&gt;
: With evidence suggesting that driving rates are down for the &amp;quot;Millennial Generation,&amp;quot; those born between 1982 and 2003, this report looks at the mindsets behind this trend to understand the implication for public transportation in the United States, using in-depth interviews and a survey of 1,000 people in six cities  attractive to Millennials.&lt;br /&gt;
&lt;br /&gt;
Transit Center, Who’s On Board: The 2014 Mobility Attitudes Survey, http://transitcenter.org/wp-content/uploads/2014/08/WhosOnBoard2014-ForWeb.pdf&lt;br /&gt;
&lt;br /&gt;
: This web-based study prepared for the Transit Center examines differences in attitude and behavior among the US population with respect to public transportation and neighborhood choice in cities with well-developed transit systems and others with less developed transit systems.&lt;br /&gt;
&lt;br /&gt;
==References==&lt;/div&gt;</summary>
		<author><name>Mgarrett</name></author>
	</entry>
	<entry>
		<id>https://www.transitwiki.org/TransitWiki/index.php?title=Millennials&amp;diff=2474</id>
		<title>Millennials</title>
		<link rel="alternate" type="text/html" href="https://www.transitwiki.org/TransitWiki/index.php?title=Millennials&amp;diff=2474"/>
		<updated>2015-06-09T02:46:44Z</updated>

		<summary type="html">&lt;p&gt;Mgarrett: &lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;ARTICLE IN PROGRESS&lt;br /&gt;
&lt;br /&gt;
==Introduction==&lt;br /&gt;
One of the truly bright spots for public transit has been the emergence of millennials, those born between 1982 and 2003.  As numerous studies have shown,&amp;lt;ref&amp;gt;Hadley Malcolm, &amp;quot;Millennials prefer cities with good public transit,&amp;quot; USA Today, http://usat.ly/1hq7N3J&amp;lt;/ref&amp;gt; driving rates are down for millennials compared to earlier generations and they are showing a greater propensity for urban living.  Saving money, convenience, exercise and lifestyle choice are major reasons young people are turning away from cars toward transit.  They are also more likely to be highly tech saavy then their parents.  This trend toward transit use is linked in part to the availability of smart phone apps that allow transit users more flexible and spontaneous options, reducing some of the advantages of automobile use. &amp;lt;ref name=williams&amp;gt;Mantill Williams, “Millenial Generation Desires Multi-Modal Transportation System,” Transit News, October 1, 2013. http://www.apta.com/mediacenter/pressreleases/2013/Pages/131001_Millennials.aspx&amp;lt;/ref&amp;gt; They find public transit especially convenient since it allows opportunities to work or socialize on digital media while travelling.&amp;lt;ref name=benet&amp;gt;Benet J. Wilson, “Millennials and Money: Give Us More Transit Options,” April 14, 2015 http://businessjournalism.org/2015/04/millennials-and-money-give-us-more-transit-options/&amp;lt;/ref&amp;gt;   &lt;br /&gt;
&lt;br /&gt;
Public transit providers can take advantage of this emerging trend.&lt;br /&gt;
&lt;br /&gt;
==Changing Lifestyles==&lt;br /&gt;
A recent study by the APTA&amp;lt;ref&amp;gt;American Public Transit Association, &amp;quot;Millenials and Mobility: Understanding the Millenial Mind Set,&amp;quot; http://www.apta.com/resources/reportsandpublications/Documents/APTA-Millennials-and-Mobility.pdf&amp;lt;/ref&amp;gt; found that millennials, especially those entering the working world with accumulated student debt, are interested in saving money, making time for exercise and social activities, and being part of a community.  They are also more concerned about environmental issues and using new technology.  This six city survey of 18 to 24 year olds found that they would like to see more reliable public transit systems that offer real-time information about route choices, local amenities, and opportunities to stay connected.  They would also like the option to use their smartphones for payment.  Public transit is appealing to millennials because it is considered affordable and better for the environment, and offers opportunities for being part of a community.  Survey respondents indicated that bicycling, riding buses and streetcars, and walking were more preferred modes than driving, though unsurprisingly actual transit use trailed car use (as a driver or passenger).  About a quarter of respondents stated they used ride-sharing services at least a few times a week.  The key here is that millennials are more likely to view public transit as part of a multimodal lifestyle that can include public transit.&lt;br /&gt;
&lt;br /&gt;
The APTA study found nearly 70 percent of those aged 18 to 34 use multiple modes of travel each week, and that public transit ranks highest.  This trend is linked in part to the availability of smart phone aps that allow transit users more flexible and spontaneous options, reducing some of the advantages of automobile use.&amp;lt;ref name=williams&amp;gt;&amp;lt;/ref&amp;gt;    &lt;br /&gt;
&lt;br /&gt;
==Urban Living==&lt;br /&gt;
There is a growing trend among younger people toward living in urban areas, even those who are parents of young children.  While the APTA survey found that transportation and pedestrian amenities were a strong attraction for those without children, young parents also found the availability of public transit a reason to live in urban areas.  Whether these trends continue as families age remains to be seen but this is already a significant shift from earlier generations that public transit can capitalize on.  Another trend for transit planners to be aware of is the presence of millennial “hot spots” or concentration of those less likely to drive and more likely to use ride-sharing services or public transit.  Residents of these areas want to feel more connected to their community.  Stressing the health, environmental, and affordability advantages of public transit should be especially appealing to these potential customers.&lt;br /&gt;
&lt;br /&gt;
A study by the Rockefeller Foundation and Transportation for America found that most millennials prefer living where they have a variety of transportation options.  A majority reported that they could not afford to live in areas without public transportation and nearly all supported investing in public transportation as a way to create jobs and improve the economy.  One reason millennials find urban areas attractive is because they offer more options for multimodal travel.&amp;lt;ref name=benet&amp;gt;&amp;lt;/ref&amp;gt; &lt;br /&gt;
&lt;br /&gt;
Businesses are also finding that urban living is a critical factor in recruiting new employees.  A recent report by the Ohio PIRG Education Fund urged states to expand transportation spending in order to attract and keep young workers.&amp;lt;ref name=benet&amp;gt;&amp;lt;/ref&amp;gt;  Companies are relocating from suburban car-centric office parks to urban locations accessible to transit to court younger workers who prefer living in urban areas.  Traditional office parks are investing in new housing, restaurants, pedestrian amenities, and upgrading bus and shuttle services to meet changing lifestyles.  Plans to invest in new rail lines to attract businesses are taking shape in areas such as Northern Virginia, Denver and Phoenix. Even North Carolina’s famous Research Triangle is planning a light rail line to connect to local college campuses.  Maryland is looking for ways to better connect existing Metro lines to residential locations and well as promoting more mixed use office parks. One executive noted that “I can’t compete unless they can get to use without driving.”&amp;lt;ref name=shaver&amp;gt;Katherine Shaver and Bill Turque, &amp;quot;Suburbs such as Montgomery County Rethink Transit to Court Millennials,&amp;quot; The Washington Post, March 29, 2015. http://www.washingtonpost.com/local/trafficandcommuting/yearning-for-car-averse-millennials-suburbs-turn-to-transit/2015/03/29/cb916cd8-d259-11e4-8fce-3941fc548f1c_story.html&amp;lt;/ref&amp;gt;  &lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
==Barriers and Opportunities==&lt;br /&gt;
Among the identified barriers to transit use are accessibility, convenience, travel time and lack of connection to other modes.  Some of these concerns can be addressed through improved messaging systems, greater information access, and “experience planning.”  Offering continuous wi-fi connections to transit riders was one suggestion to come out of the study.  Providing riders with more reliable and user-friendly digital tools with real-time information for trip planning, including suggestions related to travel options based on weather conditions, costs, opportunities for alternative travel (bicycling, ride-sharing, walking, etc.) as well as content pertaining to local areas such as history, food or local events, could greatly assist public transit operators to speak to the needs and lifestyles of millennials. &lt;br /&gt;
&lt;br /&gt;
==Further Reading==&lt;br /&gt;
American Public Transit Association, &amp;quot;Millenials and Mobility: Understanding the Millenial Mind Set,&amp;quot; http://www.apta.com/resources/reportsandpublications/Documents/APTA-Millennials-and-Mobility.pdf&lt;br /&gt;
&lt;br /&gt;
: With evidence suggesting that driving rates are down for the &amp;quot;Millennial Generation,&amp;quot; those born between 1982 and 2003, this report looks at the mindsets behind this trend to understand the implication for public transportation in the United States, using in-depth interviews and a survey of 1,000 people in six cities  attractive to Millennials.&lt;br /&gt;
&lt;br /&gt;
Transit Center, Who’s On Board: The 2014 Mobility Attitudes Survey, http://transitcenter.org/wp-content/uploads/2014/08/WhosOnBoard2014-ForWeb.pdf&lt;br /&gt;
&lt;br /&gt;
: This web-based study prepared for the Transit Center examines differences in attitude and behavior among the US population with respect to public transportation and neighborhood choice in cities with well-developed transit systems and others with less developed transit systems.&lt;br /&gt;
&lt;br /&gt;
==References==&lt;/div&gt;</summary>
		<author><name>Mgarrett</name></author>
	</entry>
	<entry>
		<id>https://www.transitwiki.org/TransitWiki/index.php?title=Millennials&amp;diff=2473</id>
		<title>Millennials</title>
		<link rel="alternate" type="text/html" href="https://www.transitwiki.org/TransitWiki/index.php?title=Millennials&amp;diff=2473"/>
		<updated>2015-06-09T02:21:00Z</updated>

		<summary type="html">&lt;p&gt;Mgarrett: &lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;ARTICLE IN PROGRESS&lt;br /&gt;
&lt;br /&gt;
==Introduction==&lt;br /&gt;
One of the truly bright spots for public transit has been the emergence of millennials, those born between 1982 and 2003.  As numerous studies have shown,&amp;lt;ref&amp;gt;Hadley Malcolm, &amp;quot;Millennials prefer cities with good public transit,&amp;quot; USA Today, http://usat.ly/1hq7N3J&amp;lt;/ref&amp;gt; driving rates are down for millennials compared to earlier generations and they are showing a greater propensity for urban living.  They are also more likely to be highly tech saavy then their parents.  A study by the Rockefeller Foundation and Transportation for America found that most millennials prefer living where they have a variety of transportation options.  A majority reported that they could not afford to live in areas without public transportation and nearly all supported investing in public transportation as a way to create jobs and improve the economy.  One reason millennials find urban areas attractive is because they offer more options for multimodal travel.  They find public transit especially convenient since it allows opportunities to work or socialize on digital media while travelling.&amp;lt;ref name=benet&amp;gt;Benet J. Wilson, “Millennials and Money: Give Us More Transit Options,” April 14, 2015 http://businessjournalism.org/2015/04/millennials-and-money-give-us-more-transit-options/&amp;lt;/ref&amp;gt;   &lt;br /&gt;
&lt;br /&gt;
Public transit can take advantage of these emerging trends.&lt;br /&gt;
&lt;br /&gt;
==Changing Lifestyles==&lt;br /&gt;
A recent study by the APTA&amp;lt;ref&amp;gt;American Public Transit Association, &amp;quot;Millenials and Mobility: Understanding the Millenial Mind Set,&amp;quot; http://www.apta.com/resources/reportsandpublications/Documents/APTA-Millennials-and-Mobility.pdf&amp;lt;/ref&amp;gt; found that millennials, especially those entering the working world with accumulated student debt, are interested in saving money, making time for exercise and social activities, and being part of a community.  They are also more concerned about environmental issues and using new technology.  This six city survey of 18 to 24 year olds found that they would like to see more reliable public transit systems that offer real-time information about route choices, local amenities, and opportunities to stay connected.  They would also like the option to use their smartphones for payment.  Public transit is appealing to millennials because it is considered affordable and better for the environment, and offers opportunities for being part of a community.  Survey respondents indicated that bicycling, riding buses and streetcars, and walking were more preferred modes than driving, though unsurprisingly actual transit use trailed car use (as a driver or passenger).  About a quarter of respondents stated they used ride-sharing services at least a few times a week.  The key here is that millennials are more likely to view public transit as part of a multimodal lifestyle that can include public transit.&lt;br /&gt;
&lt;br /&gt;
==Urban Living==&lt;br /&gt;
There is a growing trend among younger people toward living in urban areas, even those who are parents of young children.  While the APTA survey found that transportation and pedestrian amenities were a strong attraction for those without children, young parents also found the availability of public transit a reason to live in urban areas.  Whether these trends continue as families age remains to be seen but this is already a significant shift from earlier generations that public transit can capitalize on.  Another trend for transit planners to be aware of is the presence of millennial “hot spots” or concentration of those less likely to drive and more likely to use ride-sharing services or public transit.  Residents of these areas want to feel more connected to their community.  Stressing the health, environmental, and affordability advantages of public transit should be especially appealing to these potential customers.&lt;br /&gt;
&lt;br /&gt;
Businesses are also finding that urban living is a critical factor in recruiting new employees.  A recent report by the Ohio PIRG Education Fund urged states to expand transportation spending in order to attract and keep young workers.&amp;lt;ref name=benet&amp;gt;&amp;lt;/ref&amp;gt;  &lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
==Barriers and Opportunities==&lt;br /&gt;
Among the identified barriers to transit use are accessibility, convenience, travel time and lack of connection to other modes.  Some of these concerns can be addressed through improved messaging systems, greater information access, and “experience planning.”  Offering continuous wi-fi connections to transit riders was one suggestion to come out of the study.  Providing riders with more reliable and user-friendly digital tools with real-time information for trip planning, including suggestions related to travel options based on weather conditions, costs, opportunities for alternative travel (bicycling, ride-sharing, walking, etc.) as well as content pertaining to local areas such as history, food or local events, could greatly assist public transit operators to speak to the needs and lifestyles of millennials. &lt;br /&gt;
&lt;br /&gt;
==Further Reading==&lt;br /&gt;
American Public Transit Association, &amp;quot;Millenials and Mobility: Understanding the Millenial Mind Set,&amp;quot; http://www.apta.com/resources/reportsandpublications/Documents/APTA-Millennials-and-Mobility.pdf&lt;br /&gt;
&lt;br /&gt;
: With evidence suggesting that driving rates are down for the &amp;quot;Millennial Generation,&amp;quot; those born between 1982 and 2003, this report looks at the mindsets behind this trend to understand the implication for public transportation in the United States, using in-depth interviews and a survey of 1,000 people in six cities  attractive to Millennials.&lt;br /&gt;
&lt;br /&gt;
Transit Center, Who’s On Board: The 2014 Mobility Attitudes Survey, http://transitcenter.org/wp-content/uploads/2014/08/WhosOnBoard2014-ForWeb.pdf&lt;br /&gt;
&lt;br /&gt;
: This web-based study prepared for the Transit Center examines differences in attitude and behavior among the US population with respect to public transportation and neighborhood choice in cities with well-developed transit systems and others with less developed transit systems.&lt;br /&gt;
&lt;br /&gt;
==References==&lt;/div&gt;</summary>
		<author><name>Mgarrett</name></author>
	</entry>
	<entry>
		<id>https://www.transitwiki.org/TransitWiki/index.php?title=Millennials&amp;diff=2472</id>
		<title>Millennials</title>
		<link rel="alternate" type="text/html" href="https://www.transitwiki.org/TransitWiki/index.php?title=Millennials&amp;diff=2472"/>
		<updated>2015-06-09T02:17:29Z</updated>

		<summary type="html">&lt;p&gt;Mgarrett: &lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;ARTICLE IN PROGRESS&lt;br /&gt;
&lt;br /&gt;
==Introduction==&lt;br /&gt;
One of the truly bright spots for public transit has been the emergence of millennials, those born between 1982 and 2003.  As numerous studies have shown,&amp;lt;ref&amp;gt;Hadley Malcolm, &amp;quot;Millennials prefer cities with good public transit,&amp;quot; USA Today, http://usat.ly/1hq7N3J&amp;lt;/ref&amp;gt; driving rates are down for millennials compared to earlier generations and they are showing a greater propensity for urban living.  They are also more likely to be highly tech saavy then their parents.  A study by the Rockefeller Foundation and Transportation for America found that most millennials prefer living where they have a variety of transportation options.  A majority reported that they could not afford to live in areas without public transportation and nearly all supported investing in public transportation as a way to create jobs and improve the economy.  One reason millennials find urban areas attractive is because they offer more options for multimodal travel.  They find public transit especially convenient since it allows opportunities to work or socialize on digital media while travelling.&amp;lt;ref&amp;gt;Benet J. Wilson, “Millennials and Money: Give Us More Transit Options,” April 14, 2015 http://businessjournalism.org/2015/04/millennials-and-money-give-us-more-transit-options/&amp;lt;/ref&amp;gt;   &lt;br /&gt;
&lt;br /&gt;
Public transit can take advantage of these emerging trends.&lt;br /&gt;
&lt;br /&gt;
==Changing Lifestyles==&lt;br /&gt;
A recent study by the APTA&amp;lt;ref&amp;gt;American Public Transit Association, &amp;quot;Millenials and Mobility: Understanding the Millenial Mind Set,&amp;quot; http://www.apta.com/resources/reportsandpublications/Documents/APTA-Millennials-and-Mobility.pdf&amp;lt;/ref&amp;gt; found that millennials, especially those entering the working world with accumulated student debt, are interested in saving money, making time for exercise and social activities, and being part of a community.  They are also more concerned about environmental issues and using new technology.  This six city survey of 18 to 24 year olds found that they would like to see more reliable public transit systems that offer real-time information about route choices, local amenities, and opportunities to stay connected.  They would also like the option to use their smartphones for payment.  Public transit is appealing to millennials because it is considered affordable and better for the environment, and offers opportunities for being part of a community.  Survey respondents indicated that bicycling, riding buses and streetcars, and walking were more preferred modes than driving, though unsurprisingly actual transit use trailed car use (as a driver or passenger).  About a quarter of respondents stated they used ride-sharing services at least a few times a week.  The key here is that millennials are more likely to view public transit as part of a multimodal lifestyle that can include public transit.&lt;br /&gt;
&lt;br /&gt;
==Urban Living==&lt;br /&gt;
There is a growing trend among younger people toward living in urban areas, even those who are parents of young children.  While the APTA survey found that transportation and pedestrian amenities were a strong attraction for those without children, young parents also found the availability of public transit a reason to live in urban areas.  Whether these trends continue as families age remains to be seen but this is already a significant shift from earlier generations that public transit can capitalize on.  Another trend for transit planners to be aware of is the presence of millennial “hot spots” or concentration of those less likely to drive and more likely to use ride-sharing services or public transit.  Residents of these areas want to feel more connected to their community.  Stressing the health, environmental, and affordability advantages of public transit should be especially appealing to these potential customers.&lt;br /&gt;
&lt;br /&gt;
Businesses are also finding that urban living is a critical factor in recruiting new employees.  A recent report by the Ohio PIRG Education Fund urged states to expand transportation spending in order to attract and keep young workers.   &lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
==Barriers and Opportunities==&lt;br /&gt;
Among the identified barriers to transit use are accessibility, convenience, travel time and lack of connection to other modes.  Some of these concerns can be addressed through improved messaging systems, greater information access, and “experience planning.”  Offering continuous wi-fi connections to transit riders was one suggestion to come out of the study.  Providing riders with more reliable and user-friendly digital tools with real-time information for trip planning, including suggestions related to travel options based on weather conditions, costs, opportunities for alternative travel (bicycling, ride-sharing, walking, etc.) as well as content pertaining to local areas such as history, food or local events, could greatly assist public transit operators to speak to the needs and lifestyles of millennials. &lt;br /&gt;
&lt;br /&gt;
==Further Reading==&lt;br /&gt;
American Public Transit Association, &amp;quot;Millenials and Mobility: Understanding the Millenial Mind Set,&amp;quot; http://www.apta.com/resources/reportsandpublications/Documents/APTA-Millennials-and-Mobility.pdf&lt;br /&gt;
&lt;br /&gt;
: With evidence suggesting that driving rates are down for the &amp;quot;Millennial Generation,&amp;quot; those born between 1982 and 2003, this report looks at the mindsets behind this trend to understand the implication for public transportation in the United States, using in-depth interviews and a survey of 1,000 people in six cities  attractive to Millennials.&lt;br /&gt;
&lt;br /&gt;
Transit Center, Who’s On Board: The 2014 Mobility Attitudes Survey, http://transitcenter.org/wp-content/uploads/2014/08/WhosOnBoard2014-ForWeb.pdf&lt;br /&gt;
&lt;br /&gt;
: This web-based study prepared for the Transit Center examines differences in attitude and behavior among the US population with respect to public transportation and neighborhood choice in cities with well-developed transit systems and others with less developed transit systems.&lt;br /&gt;
&lt;br /&gt;
==References==&lt;/div&gt;</summary>
		<author><name>Mgarrett</name></author>
	</entry>
	<entry>
		<id>https://www.transitwiki.org/TransitWiki/index.php?title=Millennials&amp;diff=2471</id>
		<title>Millennials</title>
		<link rel="alternate" type="text/html" href="https://www.transitwiki.org/TransitWiki/index.php?title=Millennials&amp;diff=2471"/>
		<updated>2015-06-09T02:14:01Z</updated>

		<summary type="html">&lt;p&gt;Mgarrett: /* Introduction */&lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;ARTICLE IN PROGRESS&lt;br /&gt;
&lt;br /&gt;
==Introduction==&lt;br /&gt;
One of the truly bright spots for public transit has been the emergence of millennials, those born between 1982 and 2003.  As numerous studies have shown,&amp;lt;ref&amp;gt;Hadley Malcolm, &amp;quot;Millennials prefer cities with good public transit,&amp;quot; USA Today, http://usat.ly/1hq7N3J&amp;lt;/ref&amp;gt; driving rates are down for millennials compared to earlier generations and they are showing a greater propensity for urban living.  They are also more likely to be highly tech saavy then their parents.  A study by the Rockefeller Foundation and Transportation for America found that most millennials prefer living where they have a variety of transportation options.  A majority reported that they could not afford to live in areas without public transportation and nearly all supported investing in public transportation as a way to create jobs and improve the economy.  One reason millennials find urban areas attractive is because they offer more options for multimodal travel.  They find public transit especially convenient since it allows opportunities to work or socialize on digital media while travelling.&amp;lt;ref&amp;gt;Benet J. Wilson, “Millennials and Money: Give Us More Transit Options,” April 14, 2015 http://businessjournalism.org/2015/04/millennials-and-money-give-us-more-transit-options/&amp;lt;/ref&amp;gt;   &lt;br /&gt;
&lt;br /&gt;
Public transit can take advantage of these emerging trends.&lt;br /&gt;
&lt;br /&gt;
==Changing Lifestyles==&lt;br /&gt;
A recent study by the APTA&amp;lt;ref&amp;gt;American Public Transit Association, &amp;quot;Millenials and Mobility: Understanding the Millenial Mind Set,&amp;quot; http://www.apta.com/resources/reportsandpublications/Documents/APTA-Millennials-and-Mobility.pdf&amp;lt;/ref&amp;gt; found that millennials, especially those entering the working world with accumulated student debt, are interested in saving money, making time for exercise and social activities, and being part of a community.  They are also more concerned about environmental issues and using new technology.  This six city survey of 18 to 24 year olds found that they would like to see more reliable public transit systems that offer real-time information about route choices, local amenities, and opportunities to stay connected.  They would also like the option to use their smartphones for payment.&lt;br /&gt;
Public transit is appealing to millennials because it is considered affordable and better for the environment, and offers opportunities for being part of a community.  Survey respondents indicated that bicycling, riding buses and streetcars, and walking were more preferred modes than driving, though unsurprisingly actual transit use trailed car use (as a driver or passenger).  About a quarter of respondents stated they used ride-sharing services at least a few times a week.  The key here is that millennials are more likely to view public transit as part of a multimodal lifestyle that can include public transit.&lt;br /&gt;
&lt;br /&gt;
==Urban Living==&lt;br /&gt;
There is a growing trend among younger people toward living in urban areas, even those who are parents of young children.  While the APTA survey found that transportation and pedestrian amenities were a strong attraction for those without children, young parents also found the availability of public transit a reason to live in urban areas.  Whether these trends continue as families age remains to be seen but this is already a significant shift from earlier generations that public transit can capitalize on.  Another trend for transit planners to be aware of is the presence of millennial “hot spots” or concentration of those less likely to drive and more likely to use ride-sharing services or public transit.  Residents of these areas want to feel more connected to their community.  Stressing the health, environmental, and affordability advantages of public transit should be especially appealing to these potential customers.&lt;br /&gt;
&lt;br /&gt;
==Barriers and Opportunities==&lt;br /&gt;
Among the identified barriers to transit use were accessibility, convenience, travel time and lack of connection to other modes.  Some of these concerns can be addressed through improved messaging systems, greater information access, and “experience planning.”  Offering continuous wi-fi connections to transit riders was one suggestion to come out of the study.  Providing riders with more reliable and user-friendly digital tools with real-time information for trip planning, including suggestions related to travel options based on weather conditions, costs, opportunities for alternative travel (bicycling, ride-sharing, walking, etc.) as well as content pertaining to local areas such as history, food or local events, could greatly assist public transit operators to speak to the needs and lifestyles of millennials. &lt;br /&gt;
&lt;br /&gt;
==Further Reading==&lt;br /&gt;
American Public Transit Association, &amp;quot;Millenials and Mobility: Understanding the Millenial Mind Set,&amp;quot; http://www.apta.com/resources/reportsandpublications/Documents/APTA-Millennials-and-Mobility.pdf&lt;br /&gt;
&lt;br /&gt;
: With evidence suggesting that driving rates are down for the &amp;quot;Millennial Generation,&amp;quot; those born between 1982 and 2003, this report looks at the mindsets behind this trend to understand the implication for public transportation in the United States, using in-depth interviews and a survey of 1,000 people in six cities  attractive to Millennials.&lt;br /&gt;
&lt;br /&gt;
Transit Center, Who’s On Board: The 2014 Mobility Attitudes Survey, http://transitcenter.org/wp-content/uploads/2014/08/WhosOnBoard2014-ForWeb.pdf&lt;br /&gt;
&lt;br /&gt;
: This web-based study prepared for the Transit Center examines differences in attitude and behavior among the US population with respect to public transportation and neighborhood choice in cities with well-developed transit systems and others with less developed transit systems.&lt;br /&gt;
&lt;br /&gt;
==References==&lt;/div&gt;</summary>
		<author><name>Mgarrett</name></author>
	</entry>
	<entry>
		<id>https://www.transitwiki.org/TransitWiki/index.php?title=Millennials&amp;diff=2470</id>
		<title>Millennials</title>
		<link rel="alternate" type="text/html" href="https://www.transitwiki.org/TransitWiki/index.php?title=Millennials&amp;diff=2470"/>
		<updated>2015-06-09T01:45:05Z</updated>

		<summary type="html">&lt;p&gt;Mgarrett: /* Further Reading */&lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;ARTICLE IN PROGRESS&lt;br /&gt;
&lt;br /&gt;
==Introduction==&lt;br /&gt;
One of the truly bright spots for public transit has been the emergence of millennials, those born between 1982 and 2003.  As numerous studies have shown,&amp;lt;ref&amp;gt;Hadley Malcolm, &amp;quot;Millennials prefer cities with good public transit,&amp;quot; USA Today, http://usat.ly/1hq7N3J&amp;lt;/ref&amp;gt; driving rates are down for millennials compared to earlier generations and they are showing a greater propensity for urban living.  They are also more likely to be highly tech saavy then their parents.  Millennials find urban areas attractive because they offer more options for multimodal travel.  Public transit is especially convenient since it allows opportunities to work or socialize on digital media while travelling.  Public transit can take advantage of these emerging trends.&lt;br /&gt;
&lt;br /&gt;
==Changing Lifestyles==&lt;br /&gt;
A recent study by the APTA&amp;lt;ref&amp;gt;American Public Transit Association, &amp;quot;Millenials and Mobility: Understanding the Millenial Mind Set,&amp;quot; http://www.apta.com/resources/reportsandpublications/Documents/APTA-Millennials-and-Mobility.pdf&amp;lt;/ref&amp;gt; found that millennials, especially those entering the working world with accumulated student debt, are interested in saving money, making time for exercise and social activities, and being part of a community.  They are also more concerned about environmental issues and using new technology.  This six city survey of 18 to 24 year olds found that they would like to see more reliable public transit systems that offer real-time information about route choices, local amenities, and opportunities to stay connected.  They would also like the option to use their smartphones for payment.&lt;br /&gt;
Public transit is appealing to millennials because it is considered affordable and better for the environment, and offers opportunities for being part of a community.  Survey respondents indicated that bicycling, riding buses and streetcars, and walking were more preferred modes than driving, though unsurprisingly actual transit use trailed car use (as a driver or passenger).  About a quarter of respondents stated they used ride-sharing services at least a few times a week.  The key here is that millennials are more likely to view public transit as part of a multimodal lifestyle that can include public transit.&lt;br /&gt;
&lt;br /&gt;
==Urban Living==&lt;br /&gt;
There is a growing trend among younger people toward living in urban areas, even those who are parents of young children.  While the APTA survey found that transportation and pedestrian amenities were a strong attraction for those without children, young parents also found the availability of public transit a reason to live in urban areas.  Whether these trends continue as families age remains to be seen but this is already a significant shift from earlier generations that public transit can capitalize on.  Another trend for transit planners to be aware of is the presence of millennial “hot spots” or concentration of those less likely to drive and more likely to use ride-sharing services or public transit.  Residents of these areas want to feel more connected to their community.  Stressing the health, environmental, and affordability advantages of public transit should be especially appealing to these potential customers.&lt;br /&gt;
&lt;br /&gt;
==Barriers and Opportunities==&lt;br /&gt;
Among the identified barriers to transit use were accessibility, convenience, travel time and lack of connection to other modes.  Some of these concerns can be addressed through improved messaging systems, greater information access, and “experience planning.”  Offering continuous wi-fi connections to transit riders was one suggestion to come out of the study.  Providing riders with more reliable and user-friendly digital tools with real-time information for trip planning, including suggestions related to travel options based on weather conditions, costs, opportunities for alternative travel (bicycling, ride-sharing, walking, etc.) as well as content pertaining to local areas such as history, food or local events, could greatly assist public transit operators to speak to the needs and lifestyles of millennials. &lt;br /&gt;
&lt;br /&gt;
==Further Reading==&lt;br /&gt;
American Public Transit Association, &amp;quot;Millenials and Mobility: Understanding the Millenial Mind Set,&amp;quot; http://www.apta.com/resources/reportsandpublications/Documents/APTA-Millennials-and-Mobility.pdf&lt;br /&gt;
&lt;br /&gt;
: With evidence suggesting that driving rates are down for the &amp;quot;Millennial Generation,&amp;quot; those born between 1982 and 2003, this report looks at the mindsets behind this trend to understand the implication for public transportation in the United States, using in-depth interviews and a survey of 1,000 people in six cities  attractive to Millennials.&lt;br /&gt;
&lt;br /&gt;
Transit Center, Who’s On Board: The 2014 Mobility Attitudes Survey, http://transitcenter.org/wp-content/uploads/2014/08/WhosOnBoard2014-ForWeb.pdf&lt;br /&gt;
&lt;br /&gt;
: This web-based study prepared for the Transit Center examines differences in attitude and behavior among the US population with respect to public transportation and neighborhood choice in cities with well-developed transit systems and others with less developed transit systems.&lt;br /&gt;
&lt;br /&gt;
==References==&lt;/div&gt;</summary>
		<author><name>Mgarrett</name></author>
	</entry>
	<entry>
		<id>https://www.transitwiki.org/TransitWiki/index.php?title=Millennials&amp;diff=2469</id>
		<title>Millennials</title>
		<link rel="alternate" type="text/html" href="https://www.transitwiki.org/TransitWiki/index.php?title=Millennials&amp;diff=2469"/>
		<updated>2015-06-09T01:41:12Z</updated>

		<summary type="html">&lt;p&gt;Mgarrett: /* Further Reading */&lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;ARTICLE IN PROGRESS&lt;br /&gt;
&lt;br /&gt;
==Introduction==&lt;br /&gt;
One of the truly bright spots for public transit has been the emergence of millennials, those born between 1982 and 2003.  As numerous studies have shown,&amp;lt;ref&amp;gt;Hadley Malcolm, &amp;quot;Millennials prefer cities with good public transit,&amp;quot; USA Today, http://usat.ly/1hq7N3J&amp;lt;/ref&amp;gt; driving rates are down for millennials compared to earlier generations and they are showing a greater propensity for urban living.  They are also more likely to be highly tech saavy then their parents.  Millennials find urban areas attractive because they offer more options for multimodal travel.  Public transit is especially convenient since it allows opportunities to work or socialize on digital media while travelling.  Public transit can take advantage of these emerging trends.&lt;br /&gt;
&lt;br /&gt;
==Changing Lifestyles==&lt;br /&gt;
A recent study by the APTA&amp;lt;ref&amp;gt;American Public Transit Association, &amp;quot;Millenials and Mobility: Understanding the Millenial Mind Set,&amp;quot; http://www.apta.com/resources/reportsandpublications/Documents/APTA-Millennials-and-Mobility.pdf&amp;lt;/ref&amp;gt; found that millennials, especially those entering the working world with accumulated student debt, are interested in saving money, making time for exercise and social activities, and being part of a community.  They are also more concerned about environmental issues and using new technology.  This six city survey of 18 to 24 year olds found that they would like to see more reliable public transit systems that offer real-time information about route choices, local amenities, and opportunities to stay connected.  They would also like the option to use their smartphones for payment.&lt;br /&gt;
Public transit is appealing to millennials because it is considered affordable and better for the environment, and offers opportunities for being part of a community.  Survey respondents indicated that bicycling, riding buses and streetcars, and walking were more preferred modes than driving, though unsurprisingly actual transit use trailed car use (as a driver or passenger).  About a quarter of respondents stated they used ride-sharing services at least a few times a week.  The key here is that millennials are more likely to view public transit as part of a multimodal lifestyle that can include public transit.&lt;br /&gt;
&lt;br /&gt;
==Urban Living==&lt;br /&gt;
There is a growing trend among younger people toward living in urban areas, even those who are parents of young children.  While the APTA survey found that transportation and pedestrian amenities were a strong attraction for those without children, young parents also found the availability of public transit a reason to live in urban areas.  Whether these trends continue as families age remains to be seen but this is already a significant shift from earlier generations that public transit can capitalize on.  Another trend for transit planners to be aware of is the presence of millennial “hot spots” or concentration of those less likely to drive and more likely to use ride-sharing services or public transit.  Residents of these areas want to feel more connected to their community.  Stressing the health, environmental, and affordability advantages of public transit should be especially appealing to these potential customers.&lt;br /&gt;
&lt;br /&gt;
==Barriers and Opportunities==&lt;br /&gt;
Among the identified barriers to transit use were accessibility, convenience, travel time and lack of connection to other modes.  Some of these concerns can be addressed through improved messaging systems, greater information access, and “experience planning.”  Offering continuous wi-fi connections to transit riders was one suggestion to come out of the study.  Providing riders with more reliable and user-friendly digital tools with real-time information for trip planning, including suggestions related to travel options based on weather conditions, costs, opportunities for alternative travel (bicycling, ride-sharing, walking, etc.) as well as content pertaining to local areas such as history, food or local events, could greatly assist public transit operators to speak to the needs and lifestyles of millennials. &lt;br /&gt;
&lt;br /&gt;
==Further Reading==&lt;br /&gt;
American Public Transit Association, &amp;quot;Millenials and Mobility: Understanding the Millenial Mind Set,&amp;quot; http://www.apta.com/resources/reportsandpublications/Documents/APTA-Millennials-and-Mobility.pdf&lt;br /&gt;
&lt;br /&gt;
: With evidence suggesting that driving rates are down for the &amp;quot;Millennial Generation,&amp;quot; those born between 1982 and 2003, this report looks at the mindsets behind this trend to understand the implication for public transportation in the United States, using in-depth interviews and a survey of 1,000 people in six cities  attractive to Millennials.&lt;br /&gt;
&lt;br /&gt;
Transit Center, Who’s On Board: The 2014 Mobility Attitudes Survey, http://transitcenter.org/wp-content/uploads/2014/08/WhosOnBoard2014-ForWeb.pdf&lt;br /&gt;
&lt;br /&gt;
==References==&lt;/div&gt;</summary>
		<author><name>Mgarrett</name></author>
	</entry>
	<entry>
		<id>https://www.transitwiki.org/TransitWiki/index.php?title=Millennials&amp;diff=2419</id>
		<title>Millennials</title>
		<link rel="alternate" type="text/html" href="https://www.transitwiki.org/TransitWiki/index.php?title=Millennials&amp;diff=2419"/>
		<updated>2015-05-16T01:30:37Z</updated>

		<summary type="html">&lt;p&gt;Mgarrett: &lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;ARTICLE IN PROGRESS&lt;br /&gt;
&lt;br /&gt;
==Introduction==&lt;br /&gt;
One of the truly bright spots for public transit has been the emergence of millennials, those born between 1982 and 2003.  As numerous studies have shown,&amp;lt;ref&amp;gt;Hadley Malcolm, &amp;quot;Millennials prefer cities with good public transit,&amp;quot; USA Today, http://usat.ly/1hq7N3J&amp;lt;/ref&amp;gt; driving rates are down for millennials compared to earlier generations and they are showing a greater propensity for urban living.  They are also more likely to be highly tech saavy then their parents.  Millennials find urban areas attractive because they offer more options for multimodal travel.  Public transit is especially convenient since it allows opportunities to work or socialize on digital media while travelling.  Public transit can take advantage of these emerging trends.&lt;br /&gt;
&lt;br /&gt;
==Changing Lifestyles==&lt;br /&gt;
A recent study by the APTA&amp;lt;ref&amp;gt;American Public Transit Association, &amp;quot;Millenials and Mobility: Understanding the Millenial Mind Set,&amp;quot; http://www.apta.com/resources/reportsandpublications/Documents/APTA-Millennials-and-Mobility.pdf&amp;lt;/ref&amp;gt; found that millennials, especially those entering the working world with accumulated student debt, are interested in saving money, making time for exercise and social activities, and being part of a community.  They are also more concerned about environmental issues and using new technology.  This six city survey of 18 to 24 year olds found that they would like to see more reliable public transit systems that offer real-time information about route choices, local amenities, and opportunities to stay connected.  They would also like the option to use their smartphones for payment.&lt;br /&gt;
Public transit is appealing to millennials because it is considered affordable and better for the environment, and offers opportunities for being part of a community.  Survey respondents indicated that bicycling, riding buses and streetcars, and walking were more preferred modes than driving, though unsurprisingly actual transit use trailed car use (as a driver or passenger).  About a quarter of respondents stated they used ride-sharing services at least a few times a week.  The key here is that millennials are more likely to view public transit as part of a multimodal lifestyle that can include public transit.&lt;br /&gt;
&lt;br /&gt;
==Urban Living==&lt;br /&gt;
There is a growing trend among younger people toward living in urban areas, even those who are parents of young children.  While the APTA survey found that transportation and pedestrian amenities were a strong attraction for those without children, young parents also found the availability of public transit a reason to live in urban areas.  Whether these trends continue as families age remains to be seen but this is already a significant shift from earlier generations that public transit can capitalize on.  Another trend for transit planners to be aware of is the presence of millennial “hot spots” or concentration of those less likely to drive and more likely to use ride-sharing services or public transit.  Residents of these areas want to feel more connected to their community.  Stressing the health, environmental, and affordability advantages of public transit should be especially appealing to these potential customers.&lt;br /&gt;
&lt;br /&gt;
==Barriers and Opportunities==&lt;br /&gt;
Among the identified barriers to transit use were accessibility, convenience, travel time and lack of connection to other modes.  Some of these concerns can be addressed through improved messaging systems, greater information access, and “experience planning.”  Offering continuous wi-fi connections to transit riders was one suggestion to come out of the study.  Providing riders with more reliable and user-friendly digital tools with real-time information for trip planning, including suggestions related to travel options based on weather conditions, costs, opportunities for alternative travel (bicycling, ride-sharing, walking, etc.) as well as content pertaining to local areas such as history, food or local events, could greatly assist public transit operators to speak to the needs and lifestyles of millennials. &lt;br /&gt;
&lt;br /&gt;
==Further Reading==&lt;br /&gt;
American Public Transit Association, &amp;quot;Millenials and Mobility: Understanding the Millenial Mind Set,&amp;quot;http://www.apta.com/resources/reportsandpublications/Documents/APTA-Millennials-and-Mobility.pdf&lt;br /&gt;
&lt;br /&gt;
: With evidence suggesting that driving rates are down for the &amp;quot;Millennial Generation,&amp;quot; those born between 1982 and 2003, this report looks at the mindsets behind this trend to understand the implication for public transportation in the United States, using in-depth interviews and a survey of 1,000 people in six cities  attractive to Millennials.&lt;br /&gt;
&lt;br /&gt;
==References==&lt;/div&gt;</summary>
		<author><name>Mgarrett</name></author>
	</entry>
	<entry>
		<id>https://www.transitwiki.org/TransitWiki/index.php?title=Millennials&amp;diff=2418</id>
		<title>Millennials</title>
		<link rel="alternate" type="text/html" href="https://www.transitwiki.org/TransitWiki/index.php?title=Millennials&amp;diff=2418"/>
		<updated>2015-05-16T01:26:50Z</updated>

		<summary type="html">&lt;p&gt;Mgarrett: &lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;ARTICLE IN PROGRESS&lt;br /&gt;
&lt;br /&gt;
==Introduction==&lt;br /&gt;
One of the truly bright spots for public transit has been the emergence of millennials, those born between 1982 and 2003.  As numerous studies have shown, driving rates are down for millennials compared to earlier generations and they are showing a greater propensity for urban living.  They are also more likely to be highly tech saavy then their parents.  Millennials find urban areas attractive because they offer more options for multimodal travel.  Public transit is especially convenient since it allows opportunities to work or socialize on digital media while travelling.  Public transit can take advantage of these emerging trends.&lt;br /&gt;
&lt;br /&gt;
==Changing Lifestyles==&lt;br /&gt;
A recent study by the APTA&amp;lt;ref&amp;gt;American Public Transit Association, &amp;quot;Millenials and Mobility: Understanding the Millenial Mind Set,&amp;quot; http://www.apta.com/resources/reportsandpublications/Documents/APTA-Millennials-and-Mobility.pdf&amp;lt;/ref&amp;gt; found that millennials, especially those entering the working world with accumulated student debt, are interested in saving money, making time for exercise and social activities, and being part of a community.  They are also more concerned about environmental issues and using new technology.  This six city survey of 18 to 24 year olds found that they would like to see more reliable public transit systems that offer real-time information about route choices, local amenities, and opportunities to stay connected.  They would also like the option to use their smartphones for payment.&lt;br /&gt;
Public transit is appealing to millennials because it is considered affordable and better for the environment, and offers opportunities for being part of a community.  Survey respondents indicated that bicycling, riding buses and streetcars, and walking were more preferred modes than driving, though unsurprisingly actual transit use trailed car use (as a driver or passenger).  About a quarter of respondents stated they used ride-sharing services at least a few times a week.  The key here is that millennials are more likely to view public transit as part of a multimodal lifestyle that can include public transit.&lt;br /&gt;
&lt;br /&gt;
==Urban Living==&lt;br /&gt;
There is a growing trend among younger people toward living in urban areas, even those who are parents of young children.  While the APTA survey found that transportation and pedestrian amenities were a strong attraction for those without children, young parents also found the availability of public transit a reason to live in urban areas.  Whether these trends continue as families age remains to be seen but this is already a significant shift from earlier generations that public transit can capitalize on.  Another trend for transit planners to be aware of is the presence of millennial “hot spots” or concentration of those less likely to drive and more likely to use ride-sharing services or public transit.  Residents of these areas want to feel more connected to their community.  Stressing the health, environmental, and affordability advantages of public transit should be especially appealing to these potential customers.&lt;br /&gt;
&lt;br /&gt;
==Barriers and Opportunities==&lt;br /&gt;
Among the identified barriers to transit use were accessibility, convenience, travel time and lack of connection to other modes.  Some of these concerns can be addressed through improved messaging systems, greater information access, and “experience planning.”  Offering continuous wi-fi connections to transit riders was one suggestion to come out of the study.  Providing riders with more reliable and user-friendly digital tools with real-time information for trip planning, including suggestions related to travel options based on weather conditions, costs, opportunities for alternative travel (bicycling, ride-sharing, walking, etc.) as well as content pertaining to local areas such as history, food or local events, could greatly assist public transit operators to speak to the needs and lifestyles of millennials. &lt;br /&gt;
&lt;br /&gt;
==Further Reading==&lt;br /&gt;
American Public Transit Association, &amp;quot;Millenials and Mobility: Understanding the Millenial Mind Set,&amp;quot;http://www.apta.com/resources/reportsandpublications/Documents/APTA-Millennials-and-Mobility.pdf&lt;br /&gt;
&lt;br /&gt;
: With evidence suggesting that driving rates are down for the &amp;quot;Millennial Generation,&amp;quot; those born between 1982 and 2003, this report looks at the mindsets behind this trend to understand the implication for public transportation in the United States, using in-depth interviews and a survey of 1,000 people in six cities  attractive to Millennials.&lt;br /&gt;
&lt;br /&gt;
==References==&lt;/div&gt;</summary>
		<author><name>Mgarrett</name></author>
	</entry>
	<entry>
		<id>https://www.transitwiki.org/TransitWiki/index.php?title=Millennials&amp;diff=2417</id>
		<title>Millennials</title>
		<link rel="alternate" type="text/html" href="https://www.transitwiki.org/TransitWiki/index.php?title=Millennials&amp;diff=2417"/>
		<updated>2015-05-16T01:25:26Z</updated>

		<summary type="html">&lt;p&gt;Mgarrett: &lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;ARTICLE IN PROGRESS&lt;br /&gt;
&lt;br /&gt;
==Introduction==&lt;br /&gt;
One of the truly bright spots for public transit has been the emergence of millennials, those born between 1982 and 2003.  As numerous studies have shown, driving rates are down for millennials compared to earlier generations and they are showing a greater propensity for urban living.  They are also more likely to be highly tech saavy then their parents.  Millennials find urban areas attractive because they offer more options for multimodal travel.  Public transit is especially convenient since it allows opportunities to work or socialize on digital media while travelling.  Public transit can take advantage of these emerging trends.&lt;br /&gt;
&lt;br /&gt;
==Changing Lifestyles==&lt;br /&gt;
A recent study by the APTA&amp;lt;ref&amp;gt;American Public Transit Association, &amp;quot;Millenials and Mobility: Understanding the Millenial Mind Set,&amp;quot; http://www.apta.com/resources/reportsandpublications/Documents/APTA-Millennials-and-Mobility.pdf&amp;lt;/ref&amp;gt; found that millennials, especially those entering the working world with accumulated student debt, are interested in saving money, making time for exercise and social activities, and being part of a community.  They are also more concerned about environmental issues and using new technology.  This six city survey of 18 to 24 year olds found that they would like to see more reliable public transit systems that offer real-time information about route choices, local amenities, and opportunities to stay connected.  They would also like the option to use their smartphones for payment.&lt;br /&gt;
Public transit is appealing to millennials because it is considered affordable and better for the environment, and offers opportunities for being part of a community.  Survey respondents indicated that bicycling, riding buses and streetcars, and walking were more preferred modes than driving, though unsurprisingly actual transit use trailed car use (as a driver or passenger).  About a quarter of respondents stated they used ride-sharing services at least a few times a week.  The key here is that millennials are more likely to view public transit as part of a multimodal lifestyle that can include public transit.&lt;br /&gt;
&lt;br /&gt;
==Urban Living==&lt;br /&gt;
There is a growing trend among younger people toward living in urban areas, even those who are parents of young children.  While the APTA survey found that transportation and pedestrian amenities were a strong attraction for those without children, young parents also found the availability of public transit a reason to live in urban areas.  Whether these trends continue as families age remains to be seen but this is already a significant shift from earlier generations that public transit can capitalize on.  Another trend for transit planners to be aware of is the presence of millennial “hot spots” or concentration of those less likely to drive and more likely to use ride-sharing services or public transit.  Residents of these areas want to feel more connected to their community.  Stressing the health, environmental and affordability of public transit should be especially appealing to these potential customers.&lt;br /&gt;
&lt;br /&gt;
==Barriers and Opportunities==&lt;br /&gt;
Among the identified barriers to transit use were accessibility, convenience, travel time and lack of connection to other modes.  Some of these concerns can be addressed through improved messaging systems, greater information access, and “experience planning.”  Offering continuous wi-fi connections to transit riders was one suggestion to come out of the study.  Providing riders with more reliable and user-friendly digital tools with real-time information for trip planning, including suggestions related to travel options based on weather conditions, costs, opportunities for alternative travel (bicycling, ride-sharing, walking, etc.) as well as content pertaining to local areas such as history, food or local events, could greatly assist public transit operators to speak to the needs and lifestyles of millennials. &lt;br /&gt;
&lt;br /&gt;
==Further Reading==&lt;br /&gt;
American Public Transit Association, &amp;quot;Millenials and Mobility: Understanding the Millenial Mind Set,&amp;quot;http://www.apta.com/resources/reportsandpublications/Documents/APTA-Millennials-and-Mobility.pdf&lt;br /&gt;
&lt;br /&gt;
: With evidence suggesting that driving rates are down for the &amp;quot;Millennial Generation,&amp;quot; those born between 1982 and 2003, this report looks at the mindsets behind this trend to understand the implication for public transportation in the United States, using in-depth interviews and a survey of 1,000 people in six cities  attractive to Millennials.&lt;br /&gt;
&lt;br /&gt;
==References==&lt;/div&gt;</summary>
		<author><name>Mgarrett</name></author>
	</entry>
	<entry>
		<id>https://www.transitwiki.org/TransitWiki/index.php?title=Millennials&amp;diff=2415</id>
		<title>Millennials</title>
		<link rel="alternate" type="text/html" href="https://www.transitwiki.org/TransitWiki/index.php?title=Millennials&amp;diff=2415"/>
		<updated>2015-05-16T01:21:04Z</updated>

		<summary type="html">&lt;p&gt;Mgarrett: &lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;ARTICLE IN PROGRESS&lt;br /&gt;
&lt;br /&gt;
==Introduction==&lt;br /&gt;
One of the truly bright spots for public transit has been the emergence of millennials, those born between 1982 and 2003.  As numerous studies have shown, driving rates are down for millennials compared to earlier generations and they are showing a greater propensity for urban living.  They are also more likely to be highly tech saavy then their parents.  Millennials find urban areas attractive because they offer more options for multimodal travel.  Public transit is especially convenient since it allows opportunities to work or socialize on digital media while travelling.  Public transit can take advantage of these emerging trends.&lt;br /&gt;
&lt;br /&gt;
==Changing Lifestyles==&lt;br /&gt;
A recent study by the APTA&amp;lt;ref&amp;gt;American Public Transit Association, &amp;quot;Millenials and Mobility: Understanding the Millenial Mind Set,&amp;quot; http://www.apta.com/resources/reportsandpublications/Documents/APTA-Millennials-and-Mobility.pdf&amp;lt;/ref&amp;gt; found that millennials, especially those entering the working world with accumulated student debt, are interested in saving money, making time for exercise and social activities, and being part of a community.  They are also more concerned about environmental issues and using new technology.  This six city survey of 18 to 24 year olds found that they would like to see more reliable public transit systems that offer real-time information about route choices, local amenities, and opportunities to stay connected.  They would also like the option to use their smartphones for payment.&lt;br /&gt;
Public transit is appealing to millennials because it is considered affordable and better for the environment, and offers opportunities for being part of a community.  Survey respondents indicated that bicycling, riding buses and streetcars, and walking were more preferred modes than driving, though unsurprisingly actual transit use trailed car use (as driver or passenger).  About a quarter of respondents stated they used ride-sharing services at least a few times a week.  The key here is that millennials are more likely to view public transit as part of a multimodal lifestyle that can include public transit.&lt;br /&gt;
&lt;br /&gt;
==Urban Living==&lt;br /&gt;
There is a growing trend among younger people toward living in urban areas, even those who are parents of young children.  While the APTA survey found that transportation and pedestrian amenities were a strong attraction for those without children, young parents also found the availability of public transit a reason to live in urban areas.  Whether these trends continue as families age remains to be seen but this is already a significant shift from earlier generations that public transit can capitalize on.  Another trend for transit planners to be aware of is the presence of millennial “hot spots” or concentration of those less likely to drive and more likely to use ride-sharing services or public transit.  Residents of these areas want to feel more connected to their community.  Stressing the health, environmental and affordability of public transit should be especially appealing to these potential customers.&lt;br /&gt;
&lt;br /&gt;
==Barriers and Opportunities==&lt;br /&gt;
Among the identified barriers to transit use were accessibility, convenience, travel time and lack of connection to other modes.  Some of these concerns can be addressed through improved messaging systems, greater information access, and “experience planning.”  Offering continuous wi-fi connections to transit riders was one suggestion to come out of the study.  Providing riders with more reliable and user-friendly digital tools with real-time information for trip planning, including suggestions related to travel options based on weather conditions, costs, opportunities for alternative travel (bicycling, ride-sharing, walking, etc.) as well as content pertaining to local areas such as history, food or local events, could greatly assist public transit operators to speak to the needs and lifestyles of millennials. &lt;br /&gt;
&lt;br /&gt;
==Further Reading==&lt;br /&gt;
American Public Transit Association, &amp;quot;Millenials and Mobility: Understanding the Millenial Mind Set,&amp;quot;http://www.apta.com/resources/reportsandpublications/Documents/APTA-Millennials-and-Mobility.pdf&lt;br /&gt;
&lt;br /&gt;
: With evidence suggesting that driving rates are down for the &amp;quot;Millennial Generation,&amp;quot; those born between 1982 and 2003, this report looks at the mindsets behind this trend to understand the implication for public transportation in the United States, using in-depth interviews and a survey of 1,000 people in six cities  attractive to Millennials.&lt;br /&gt;
&lt;br /&gt;
==References==&lt;/div&gt;</summary>
		<author><name>Mgarrett</name></author>
	</entry>
	<entry>
		<id>https://www.transitwiki.org/TransitWiki/index.php?title=Millennials&amp;diff=2414</id>
		<title>Millennials</title>
		<link rel="alternate" type="text/html" href="https://www.transitwiki.org/TransitWiki/index.php?title=Millennials&amp;diff=2414"/>
		<updated>2015-05-16T01:20:04Z</updated>

		<summary type="html">&lt;p&gt;Mgarrett: &lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;ARTICLE IN PROGRESS&lt;br /&gt;
&lt;br /&gt;
==Introduction==&lt;br /&gt;
One of the truly bright spots for public transit has been the emergence of millennials, those born between 1982 and 2003.  As numerous studies have shown, driving rates are down for millennials compared to earlier generations and they are showing a greater propensity for urban living.  They are also more likely to be highly tech saavy then their parents.  Millennials find urban areas attractive because they offer more options for multimodal travel.  Public transit is especially convenient since it allows opportunities to work or socialize on digital media while travelling.  Public transit can take advantage of these emerging trends.&lt;br /&gt;
&lt;br /&gt;
==Changing Lifestyles==&lt;br /&gt;
A recent study by the APTA&amp;lt;ref&amp;gt;American Public Transit Association, &amp;quot;Millenials and Mobility: Understanding the Millenial Mind Set,&amp;quot; http://www.apta.com/resources/reportsandpublications/Documents/APTA-Millennials-and-Mobility.pdf&amp;lt;/ref&amp;gt; found that millennials, especially those entering the working world with accumulated student debt, are interested in saving money, making time for exercise and social activities, and being part of a community.  They are also more concerned about environmental issues and using new technology.  This six city survey of 18 to 24 year olds found that they would like to see more reliable public transit systems that offer real-time information about route choices, local amenities, and opportunities to stay connected.  They would also like the option to use their smartphones for payment.&lt;br /&gt;
Public transit is appealing to millennials because it is considered affordable and better for the environment, and offers opportunities for being part of a community.  Survey respondents indicated that bicycling, riding buses and streetcars, and walking were more preferred modes than driving, though unsurprisingly actual transit use trailed car use (as driver or passenger).  About a quarter of respondents stated they used ride-sharing services at least a few times a week.  The key here is that millennials are more likely to view public transit as part of a multimodal lifestyle that can include public transit.&lt;br /&gt;
&lt;br /&gt;
==Urban Living==&lt;br /&gt;
There is a growing trend among younger people toward living in urban areas, even those who are parents of young children.  While the APTA survey found that transportation and pedestrian amenities were a strong attraction for those without children, young parents also found the availability of public transit a reason to live in urban areas.  Whether these trends continue as families age remains to be seen but this is already a significant shift from earlier generations that public transit can capitalize on.  Another trend for transit planners to be aware of is the presence of millennial “hot spots” or concentration of those less likely to drive and more likely to use ride-sharing services or public transit.  Residents of these areas want to feel more connected to their community.  Stressing the health, environmental and affordability of public transit should be especially appealing to these potential customers.&lt;br /&gt;
&lt;br /&gt;
==Barriers and Opportunities==&lt;br /&gt;
Among the identified barriers to transit use were accessibility, convenience, travel time and lack of connection to other modes.  Some of these concerns can be addressed through improved messaging systems, greater information access, and “experience planning.”  Offering continuous wi-fi connections to transit riders was one suggestion to come out of the study.  Providing riders with more reliable and user-friendly digital tools with real-time information for trip planning, including suggestions related to travel options based on weather conditions, costs, opportunities for alternative travel (bicycling, ride-sharing, walking, etc.) as well as content pertaining to local areas such as history, food or local events, could greatly assist public transit operators to speak to the needs and lifestyles of millennials. &lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
==Further Reading==&lt;br /&gt;
American Public Transit Association, &amp;quot;Millenials and Mobility: Understanding the Millenial Mind Set,&amp;quot;http://www.apta.com/resources/reportsandpublications/Documents/APTA-Millennials-and-Mobility.pdf&lt;br /&gt;
&lt;br /&gt;
: With evidence suggesting that driving rates are down for the &amp;quot;Millennial Generation,&amp;quot; those born between 1982 and 2003, this report looks at the mindsets behind this trend to understand the implication for public transportation in the United States, using in-depth interviews and a survey of 1,000 people in six cities  attractive to Millennials.&lt;/div&gt;</summary>
		<author><name>Mgarrett</name></author>
	</entry>
	<entry>
		<id>https://www.transitwiki.org/TransitWiki/index.php?title=Millennials&amp;diff=2410</id>
		<title>Millennials</title>
		<link rel="alternate" type="text/html" href="https://www.transitwiki.org/TransitWiki/index.php?title=Millennials&amp;diff=2410"/>
		<updated>2015-05-16T01:15:45Z</updated>

		<summary type="html">&lt;p&gt;Mgarrett: &lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;ARTICLE IN PROGRESS&lt;br /&gt;
&lt;br /&gt;
==Introduction==&lt;br /&gt;
One of the truly bright spots for public transit has been the emergence of millennials, those born between 1982 and 2003.  As numerous studies have shown, driving rates are down for millennials compared to earlier generations and they are showing a greater propensity for urban living.  They are also more likely to be highly tech saavy then their parents.  Millennials find urban areas attractive because they offer more options for multimodal travel.  Public transit is especially convenient since it allows opportunities to work or socialize on digital media while travelling.  Public transit can take advantage of these emerging trends.&lt;br /&gt;
&lt;br /&gt;
==Changing Lifestyles==&lt;br /&gt;
A recent study by the APTA&amp;lt;http://www.apta.com/resources/reportsandpublications/Documents/APTA-Millennials-and-Mobility.pdf&amp;gt; found that millennials, especially those entering the working world with accumulated student debt, are interested in saving money, making time for exercise and social activities, and being part of a community.  They are also more concerned about environmental issues and using new technology.  This six city survey of 18 to 24 year olds found that they would like to see more reliable public transit systems that offer real-time information about route choices, local amenities, and opportunities to stay connected.  They would also like the option to use their smartphones for payment.&lt;br /&gt;
Public transit is appealing to millennials because it is considered affordable and better for the environment, and offers opportunities for being part of a community.  Survey respondents indicated that bicycling, riding buses and streetcars, and walking were more preferred modes than driving, though unsurprisingly actual transit use trailed car use (as driver or passenger).  About a quarter of respondents stated they used ride-sharing services at least a few times a week.  The key here is that millennials are more likely to view public transit as part of a multimodal lifestyle that can include public transit.&lt;br /&gt;
&lt;br /&gt;
==Urban Living==&lt;br /&gt;
There is a growing trend among younger people toward living in urban areas, even those who are parents of young children.  While the APTA survey found that transportation and pedestrian amenities were a strong attraction for those without children, young parents also found the availability of public transit a reason to live in urban areas.  Whether these trends continue as families age remains to be seen but this is already a significant shift from earlier generations that public transit can capitalize on.  Another trend for transit planners to be aware of is the presence of millennial “hot spots” or concentration of those less likely to drive and more likely to use ride-sharing services or public transit.  Residents of these areas want to feel more connected to their community.  Stressing the health, environmental and affordability of public transit should be especially appealing to these potential customers.&lt;br /&gt;
&lt;br /&gt;
==Barriers and Opportunities==&lt;br /&gt;
Among the identified barriers to transit use were accessibility, convenience, travel time and lack of connection to other modes.  Some of these concerns can be addressed through improved messaging systems, greater information access, and “experience planning.”  Offering continuous wi-fi connections to transit riders was one suggestion to come out of the study.  Providing riders with more reliable and user-friendly digital tools with real-time information for trip planning, including suggestions related to travel options based on weather conditions, costs, opportunities for alternative travel (bicycling, ride-sharing, walking, etc.) as well as content pertaining to local areas such as history, food or local events, could greatly assist public transit operators to speak to the needs and lifestyles of millennials. &lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
==Further Reading==&lt;br /&gt;
American Public Transit Association, &amp;quot;Millenials and Mobility: Understanding the Millenial Mind Set,&amp;quot;http://www.apta.com/resources/reportsandpublications/Documents/APTA-Millennials-and-Mobility.pdf&lt;br /&gt;
&lt;br /&gt;
: With evidence suggesting that driving rates are down for the &amp;quot;Millennial Generation,&amp;quot; those born between 1982 and 2003, this report looks at the mindsets behind this trend to understand the implication for public transportation in the United States, using in-depth interviews and a survey of 1,000 people in six cities  attractive to Millennials.&lt;/div&gt;</summary>
		<author><name>Mgarrett</name></author>
	</entry>
	<entry>
		<id>https://www.transitwiki.org/TransitWiki/index.php?title=Millennials&amp;diff=2409</id>
		<title>Millennials</title>
		<link rel="alternate" type="text/html" href="https://www.transitwiki.org/TransitWiki/index.php?title=Millennials&amp;diff=2409"/>
		<updated>2015-05-16T01:15:20Z</updated>

		<summary type="html">&lt;p&gt;Mgarrett: &lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;ARTICLE IN PROGRESS&lt;br /&gt;
&lt;br /&gt;
One of the truly bright spots for public transit has been the emergence of millennials, those born between 1982 and 2003.  As numerous studies have shown, driving rates are down for millennials compared to earlier generations and they are showing a greater propensity for urban living.  They are also more likely to be highly tech saavy then their parents.  Millennials find urban areas attractive because they offer more options for multimodal travel.  Public transit is especially convenient since it allows opportunities to work or socialize on digital media while travelling.  Public transit can take advantage of these emerging trends.&lt;br /&gt;
&lt;br /&gt;
==Changing Lifestyles==&lt;br /&gt;
A recent study by the APTA&amp;lt;http://www.apta.com/resources/reportsandpublications/Documents/APTA-Millennials-and-Mobility.pdf&amp;gt; found that millennials, especially those entering the working world with accumulated student debt, are interested in saving money, making time for exercise and social activities, and being part of a community.  They are also more concerned about environmental issues and using new technology.  This six city survey of 18 to 24 year olds found that they would like to see more reliable public transit systems that offer real-time information about route choices, local amenities, and opportunities to stay connected.  They would also like the option to use their smartphones for payment.&lt;br /&gt;
Public transit is appealing to millennials because it is considered affordable and better for the environment, and offers opportunities for being part of a community.  Survey respondents indicated that bicycling, riding buses and streetcars, and walking were more preferred modes than driving, though unsurprisingly actual transit use trailed car use (as driver or passenger).  About a quarter of respondents stated they used ride-sharing services at least a few times a week.  The key here is that millennials are more likely to view public transit as part of a multimodal lifestyle that can include public transit.&lt;br /&gt;
&lt;br /&gt;
==Urban Living==&lt;br /&gt;
There is a growing trend among younger people toward living in urban areas, even those who are parents of young children.  While the APTA survey found that transportation and pedestrian amenities were a strong attraction for those without children, young parents also found the availability of public transit a reason to live in urban areas.  Whether these trends continue as families age remains to be seen but this is already a significant shift from earlier generations that public transit can capitalize on.  Another trend for transit planners to be aware of is the presence of millennial “hot spots” or concentration of those less likely to drive and more likely to use ride-sharing services or public transit.  Residents of these areas want to feel more connected to their community.  Stressing the health, environmental and affordability of public transit should be especially appealing to these potential customers.&lt;br /&gt;
&lt;br /&gt;
==Barriers and Opportunities==&lt;br /&gt;
Among the identified barriers to transit use were accessibility, convenience, travel time and lack of connection to other modes.  Some of these concerns can be addressed through improved messaging systems, greater information access, and “experience planning.”  Offering continuous wi-fi connections to transit riders was one suggestion to come out of the study.  Providing riders with more reliable and user-friendly digital tools with real-time information for trip planning, including suggestions related to travel options based on weather conditions, costs, opportunities for alternative travel (bicycling, ride-sharing, walking, etc.) as well as content pertaining to local areas such as history, food or local events, could greatly assist public transit operators to speak to the needs and lifestyles of millennials. &lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
==Further Reading==&lt;br /&gt;
American Public Transit Association, &amp;quot;Millenials and Mobility: Understanding the Millenial Mind Set,&amp;quot;http://www.apta.com/resources/reportsandpublications/Documents/APTA-Millennials-and-Mobility.pdf&lt;br /&gt;
&lt;br /&gt;
: With evidence suggesting that driving rates are down for the &amp;quot;Millennial Generation,&amp;quot; those born between 1982 and 2003, this report looks at the mindsets behind this trend to understand the implication for public transportation in the United States, using in-depth interviews and a survey of 1,000 people in six cities  attractive to Millennials.&lt;/div&gt;</summary>
		<author><name>Mgarrett</name></author>
	</entry>
	<entry>
		<id>https://www.transitwiki.org/TransitWiki/index.php?title=Millennials&amp;diff=2406</id>
		<title>Millennials</title>
		<link rel="alternate" type="text/html" href="https://www.transitwiki.org/TransitWiki/index.php?title=Millennials&amp;diff=2406"/>
		<updated>2015-05-16T01:14:26Z</updated>

		<summary type="html">&lt;p&gt;Mgarrett: &lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;ARTICLE IN PROGRESS&lt;br /&gt;
&lt;br /&gt;
One of the truly bright spots for public transit has been the emergence of millennials, those born between 1982 and 2003.  As numerous studies have shown, driving rates are down for millennials compared to earlier generations and they are showing a greater propensity for urban living.  They are also more likely to be highly tech saavy then their parents.  Millennials find urban areas attractive because they offer more options for multimodal travel.  Public transit is especially convenient since it allows opportunities to work or socialize on digital media while travelling.  Public transit can take advantage of these emerging trends.&lt;br /&gt;
&lt;br /&gt;
==Changing Lifestyles==&lt;br /&gt;
A recent study by the APTA&amp;lt;http://www.apta.com/resources/reportsandpublications/Documents/APTA-Millennials-and-Mobility.pdf&amp;gt; found that millennials, especially those entering the working world with accumulated student debt, are interested in saving money, making time for exercise and social activities, and being part of a community.  They are also more concerned about environmental issues and using new technology.  This six city survey of 18 to 24 year olds found that they would like to see more reliable public transit systems that offer real-time information about route choices, local amenities, and opportunities to stay connected.  They would also like the option to use their smartphones for payment.&lt;br /&gt;
Public transit is appealing to millennials because it is considered affordable and better for the environment, and offers opportunities for being part of a community.  Survey respondents indicated that bicycling, riding buses and streetcars, and walking were more preferred modes than driving, though unsurprisingly actual transit use trailed car use (as driver or passenger).  About a quarter of respondents stated they used ride-sharing services at least a few times a week.  The key here is that millennials are more likely to view public transit as part of a multimodal lifestyle that can include public transit.&lt;br /&gt;
&lt;br /&gt;
==Urban Living&lt;br /&gt;
There is a growing trend among younger people toward living in urban areas, even those who are parents of young children.  While the APTA survey found that transportation and pedestrian amenities were a strong attraction for those without children, young parents also found the availability of public transit a reason to live in urban areas.  Whether these trends continue as families age remains to be seen but this is already a significant shift from earlier generations that public transit can capitalize on.  Another trend for transit planners to be aware of is the presence of millennial “hot spots” or concentration of those less likely to drive and more likely to use ride-sharing services or public transit.  Residents of these areas want to feel more connected to their community.  Stressing the health, environmental and affordability of public transit should be especially appealing to these potential customers.&lt;br /&gt;
Barriers and Opportunities&lt;br /&gt;
Among the identified barriers to transit use were accessibility, convenience, travel time and lack of connection to other modes.  Some of these concerns can be addressed through improved messaging systems, greater information access, and “experience planning.”  Offering continuous wi-fi connections to transit riders was one suggestion to come out of the study.  Providing riders with more reliable and user-friendly digital tools with real-time information for trip planning, including suggestions related to travel options based on weather conditions, costs, opportunities for alternative travel (bicycling, ride-sharing, walking, etc.) as well as content pertaining to local areas such as history, food or local events, could greatly assist public transit operators to speak to the needs and lifestyles of millennials. &lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
==Further Reading&lt;br /&gt;
American Public Transit Association, &amp;quot;Millenials and Mobility: Understanding the Millenial Mind Set,&amp;quot;http://www.apta.com/resources/reportsandpublications/Documents/APTA-Millennials-and-Mobility.pdf&lt;br /&gt;
&lt;br /&gt;
: With evidence suggesting that driving rates are down for the &amp;quot;Millennial Generation,&amp;quot; those born between 1982 and 2003, this report looks at the mindsets behind this trend to understand the implication for public transportation in the United States, using in-depth interviews and a survey of 1,000 people in six cities  attractive to Millennials.&lt;/div&gt;</summary>
		<author><name>Mgarrett</name></author>
	</entry>
	<entry>
		<id>https://www.transitwiki.org/TransitWiki/index.php?title=Millennials&amp;diff=2405</id>
		<title>Millennials</title>
		<link rel="alternate" type="text/html" href="https://www.transitwiki.org/TransitWiki/index.php?title=Millennials&amp;diff=2405"/>
		<updated>2015-05-16T01:14:07Z</updated>

		<summary type="html">&lt;p&gt;Mgarrett: &lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;ARTICLE IN PROGRESS&lt;br /&gt;
&lt;br /&gt;
One of the truly bright spots for public transit has been the emergence of millennials, those born between 1982 and 2003.  As numerous studies have shown, driving rates are down for millennials compared to earlier generations and they are showing a greater propensity for urban living.  They are also more likely to be highly tech saavy then their parents.  Millennials find urban areas attractive because they offer more options for multimodal travel.  Public transit is especially convenient since it allows opportunities to work or socialize on digital media while travelling.  Public transit can take advantage of these emerging trends.&lt;br /&gt;
&lt;br /&gt;
==Changing Lifestyles&lt;br /&gt;
A recent study by the APTA&amp;lt;http://www.apta.com/resources/reportsandpublications/Documents/APTA-Millennials-and-Mobility.pdf&amp;gt; found that millennials, especially those entering the working world with accumulated student debt, are interested in saving money, making time for exercise and social activities, and being part of a community.  They are also more concerned about environmental issues and using new technology.  This six city survey of 18 to 24 year olds found that they would like to see more reliable public transit systems that offer real-time information about route choices, local amenities, and opportunities to stay connected.  They would also like the option to use their smartphones for payment.&lt;br /&gt;
Public transit is appealing to millennials because it is considered affordable and better for the environment, and offers opportunities for being part of a community.  Survey respondents indicated that bicycling, riding buses and streetcars, and walking were more preferred modes than driving, though unsurprisingly actual transit use trailed car use (as driver or passenger).  About a quarter of respondents stated they used ride-sharing services at least a few times a week.  The key here is that millennials are more likely to view public transit as part of a multimodal lifestyle that can include public transit.&lt;br /&gt;
&lt;br /&gt;
==Urban Living&lt;br /&gt;
There is a growing trend among younger people toward living in urban areas, even those who are parents of young children.  While the APTA survey found that transportation and pedestrian amenities were a strong attraction for those without children, young parents also found the availability of public transit a reason to live in urban areas.  Whether these trends continue as families age remains to be seen but this is already a significant shift from earlier generations that public transit can capitalize on.  Another trend for transit planners to be aware of is the presence of millennial “hot spots” or concentration of those less likely to drive and more likely to use ride-sharing services or public transit.  Residents of these areas want to feel more connected to their community.  Stressing the health, environmental and affordability of public transit should be especially appealing to these potential customers.&lt;br /&gt;
Barriers and Opportunities&lt;br /&gt;
Among the identified barriers to transit use were accessibility, convenience, travel time and lack of connection to other modes.  Some of these concerns can be addressed through improved messaging systems, greater information access, and “experience planning.”  Offering continuous wi-fi connections to transit riders was one suggestion to come out of the study.  Providing riders with more reliable and user-friendly digital tools with real-time information for trip planning, including suggestions related to travel options based on weather conditions, costs, opportunities for alternative travel (bicycling, ride-sharing, walking, etc.) as well as content pertaining to local areas such as history, food or local events, could greatly assist public transit operators to speak to the needs and lifestyles of millennials. &lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
==Further Reading&lt;br /&gt;
American Public Transit Association, &amp;quot;Millenials and Mobility: Understanding the Millenial Mind Set,&amp;quot;http://www.apta.com/resources/reportsandpublications/Documents/APTA-Millennials-and-Mobility.pdf&lt;br /&gt;
&lt;br /&gt;
: With evidence suggesting that driving rates are down for the &amp;quot;Millennial Generation,&amp;quot; those born between 1982 and 2003, this report looks at the mindsets behind this trend to understand the implication for public transportation in the United States, using in-depth interviews and a survey of 1,000 people in six cities  attractive to Millennials.&lt;/div&gt;</summary>
		<author><name>Mgarrett</name></author>
	</entry>
	<entry>
		<id>https://www.transitwiki.org/TransitWiki/index.php?title=Personal_rapid_transit&amp;diff=2248</id>
		<title>Personal rapid transit</title>
		<link rel="alternate" type="text/html" href="https://www.transitwiki.org/TransitWiki/index.php?title=Personal_rapid_transit&amp;diff=2248"/>
		<updated>2015-04-01T23:52:07Z</updated>

		<summary type="html">&lt;p&gt;Mgarrett: &lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;==Introduction==&lt;br /&gt;
Personal rapid transit (PRT) is being touted as an alternative to more expensive heavy rail, light rail (LRT), and [[bus rapid transit]] (BRT) modes.  PRTs share characteristics with people movers, there are grade separated and automated.  They are also similar to taxis in being smaller in size than traditional transit vehicles and can take passengers directly from trip origin to destination without stopping between and with shorter wait times and fewer transfers.  Though they operate over fixed routes they can bypass stations and can be part of a denser network of stops that can provide more convenient locations for passenger access than traditional fixed rail systems.  Due to their smaller vehicle size, typically carrying 4 or 6 passengers though larger capacity vehicle can be used, the stations can be smaller and less expensive to build.  Though they are slower moving and carry fewer passengers per car, because they can operate on reduced headways, over larger areas, and at higher average speeds they are capable of passenger throughputs similar to other rail modes.  &lt;br /&gt;
&lt;br /&gt;
==Advantages and Disadvantages==&lt;br /&gt;
Compared to steel wheeled and diesel powered transit vehicles, PRT are quieter and more energy efficient since they operate on rubber tires and are powered by electricity.  The are also potentially safer since the vehicles are lighter than LRTs and run on dedicated guideways.  They also take up less land for stations and right-of-way though this may be less so with greater network coverage.  On the down side, PRT systems require a larger number of vehicles than other modes which could increase maintenance and replacement costs.  As they are entirely grade separated they may also require more elevated sections of track with their accompanying aesthetic concerns.  A recent study proposing a PRT alternative to the planned Purple Line light rail or BRT system in Maryland concluded that PRT would save millions of dollars in construction and operating costs, while reducing wait times, improving safety, and potentially serving a wider area.&amp;lt;ref&amp;gt;Reuban Juster and Paul Schonfeld, [http://trb.metapress.com/content/v03q5167w8m36x08/fulltext.pdf &amp;quot;Comparative Analysis of Personal Rapid Transit as an Urban Transportation Mode,&amp;quot;] Transportation Research Record No. 2350, 2013, pp. 128-135.&amp;lt;/ref&amp;gt;&lt;br /&gt;
&lt;br /&gt;
==Variations==&lt;br /&gt;
Technological advancements in the area of driverless vehicles suggest variants on the PRT model that could operate outside of guideways in ordinary traffic.  An autonomous taxi network (ATN) based on PRT principles could have numerous stations located on the grid each within a few minutes walk of large numbers of possible passengers.  Rides could depart as soon as two or more passenger arrive at a taxi stand.  An even more aggressive approach based on the &amp;quot;smart paratransit&amp;quot; or SPT model, could pick up passengers directly at their trip origin eliminating the need for them to walk to a central location.&amp;lt;ref&amp;gt;Chris Brownell and Alain Kornhauser, [http://trb.metapress.com/content/y3p18026w4162002/fulltext.pdf &amp;quot;A Driverless Alternative: Fleet Size and Cost Requirements for a Statewide Autonomous Taxi Network in New Jersey,&amp;quot;] Transportation Research Record No, 2416, 2014, pp. 73-81.&amp;lt;/ref&amp;gt;&lt;br /&gt;
&lt;br /&gt;
==Further Reading==&lt;br /&gt;
Reuban Juster and Paul Schonfeld, [http://trb.metapress.com/content/v03q5167w8m36x08/fulltext.pdf &amp;quot;Comparative Analysis of Personal Rapid Transit as an Urban Transportation Mode,&amp;quot;] Transportation Research Record No. 2350, 2013, pp. 128-135.&lt;br /&gt;
:This research report examines the potential of personal rapid transit (PRT) as a substitute for traditional medium or large-scale bus rapid transit, light rail transit, and streetcars using the proposed Purple Line light rail project in the Maryland as a case study.  The study finds that the PRT option performed best in total travel times and capital costs indicating that PRT could be a viable transportation mode in other urban environments.&lt;br /&gt;
&lt;br /&gt;
Chris Brownell and Alain Kornhauser, [http://trb.metapress.com/content/y3p18026w4162002/fulltext.pdf &amp;quot;A Driverless Alternative: Fleet Size and Cost Requirements for a Statewide Autonomous Taxi Network in New Jersey,&amp;quot;] Transportation Research Record No, 2416, 2014, pp. 73-81.&lt;br /&gt;
:This paper examines the potential for an autonomous taxi network (ATN) based on transit criteria that include (a) congestion relief, (b) safety,(c) lesser, environmental impact, (d) economic feasibility, and (e) comfort and convenience. Two potential designs for an ATN are presented based on the classic personal rapid transit (PRT) model as well as the idea of smart paratransit (SPT) and compared with one another in view of statewide transportation demand in New Jersey. The SPT model is shown to be the more economically viable option.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
==References==&lt;br /&gt;
[[Category:Technology]]&lt;/div&gt;</summary>
		<author><name>Mgarrett</name></author>
	</entry>
	<entry>
		<id>https://www.transitwiki.org/TransitWiki/index.php?title=Privacy_Issues&amp;diff=2247</id>
		<title>Privacy Issues</title>
		<link rel="alternate" type="text/html" href="https://www.transitwiki.org/TransitWiki/index.php?title=Privacy_Issues&amp;diff=2247"/>
		<updated>2015-04-01T22:18:59Z</updated>

		<summary type="html">&lt;p&gt;Mgarrett: &lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;==Introduction==&lt;br /&gt;
&lt;br /&gt;
Americans have an expectation that their private information will not be subject to collection and disclosure by government entities, including public transportation providers.  The Fourth Amendment to the US Constitution prohibits &amp;quot;unreasonable searches and seizures&amp;quot; and this includes not just evidence of criminal activity but any information for which there is a &amp;quot;reasonable expectation of privacy.&amp;quot; Generally speaking, activities undertaken in public, in plain view of others, such as riding on public transit is not entitled to the expectation that one's conduct is private.  However, the increasing development of Intelligent Transportation Systems (ITS) capable of collecting large amounts of data about individual passengers raises questions whether some degree of privacy protection may be not only warranted but expected by the public at large.&amp;lt;ref&amp;gt;TRCP Legal Research Digest 14, March 2000&amp;lt;/ref&amp;gt;&lt;br /&gt;
&lt;br /&gt;
==Use of Smart Cards==&lt;br /&gt;
A Smart Card is a credit card-sized piece of plastic that contains an automatic identification system such as a bar code, magnetic strip, optical character recognition system, or radio frequency identification (RFID) chip, that can be used as a fare payment media or to otherwise access transit services.  It may need to be inserted into a reader, though newer versions are &amp;quot;contactless&amp;quot; and can be read as long as they are in proximity to the interface device.  The card may contain only limited information, such as a monetary balance, or have saved information about the user including credit information used to purchase the card, or other personal, financial, and biometric data, or provide a link to other data sources containing such information.  This could include a person's name, address, phone number, age, gender, social security number, or other identifying information. The more personally identifiable information (PII) that is either stored on the card or that can be accessed using it, the greater potential that privacy concerns may be raised.&amp;lt;ref&amp;gt; TCRP Legal Research Digest 25.&amp;lt;/ref&amp;gt;&lt;br /&gt;
&lt;br /&gt;
Information from Smart Cards can be used for fare collection, billing, marketing and planning, and security purposes.  The most significant factor for privacy purposes is that Smart Cards can provide location data on where the card, and by implication the card's user, is located at any particular time.  This data may be collected when the card it used to access transit services, or it may eventually be possible to link the card with Global Positioning System (GPS) technology to track its whereabouts at any time (like cellphone data) or at least within a transit venue or vehicle.&amp;lt;ref&amp;gt; TCRP Legal Research Digest 25, p. 5.&amp;lt;/ref&amp;gt; If this location information can be linked to other personal information about the user privacy concerns may increase.  Highly detailed information about individual travel patterns can be extremely useful for transit planning and programming purposes, but those needs should be balanced against individuals' right to privacy.  The key issues will include what type of information is being collection, whether the individual has reasonable expectation of privacy in that information, the reasonableness of the government's purpose in collecting the information, who will have access to it, and how long it will be stored.  Courts will give greater latitude where public safety and security are involved, but transit agencies should consider adopting policy guidelines governing the collection, use and storage of personal information.  Some states have adopted statutes that may affect information gathering by transit agencies.&amp;lt;ref&amp;gt;TCRP Legal Research Digest 25, pp. 17-23.&amp;lt;/ref&amp;gt; A 2006 survey conducted by the Transportation Research Board found few agencies that had adopted Smart Cards but many which were considering it, and of those which had most limited the type of personal information collected and whether it could be correlated with outside information.&amp;lt;ref&amp;gt;TCRP Legal Brief 15, pp. 20-21.&amp;lt;/ref&amp;gt;  Caltrans has privacy guidelines that may be useful to transit agencies in developing appropriate policies.&amp;lt;ref&amp;gt;http://www.dot.ca.gov/privacy.html&amp;lt;/ref&amp;gt;&lt;br /&gt;
&lt;br /&gt;
==Further Reading==&lt;br /&gt;
&lt;br /&gt;
Transit Cooperative Research Program, Legal Research Digest 14, [http://onlinepubs.trb.org/onlinepubs/tcrp/tcrp_lrd_14.pdf &amp;quot;Treatment of Privacy Issues in the Transit Industry,&amp;quot;] March 2000.&lt;br /&gt;
&lt;br /&gt;
: This report discusses various privacy issues that may arise within the public transportation industry both in the workplace and involving customers and their private information.&lt;br /&gt;
&lt;br /&gt;
Transit Cooperative Research Program, Legal Research Digest 25, [http://onlinepubs.trb.org/onlinepubs/tcrp/tcrp_lrd_25.pdf &amp;quot;Privacy Issues with the Use of Smart Cards,&amp;quot;] April 2008.&lt;br /&gt;
&lt;br /&gt;
: This report examines basic privacy issues associated with the collection, use, and storage of financial and trip data associated with the use of transit smart cards.&lt;br /&gt;
&lt;br /&gt;
==References==&lt;br /&gt;
&amp;lt;references/&amp;gt;&lt;br /&gt;
&lt;br /&gt;
[[Category:Managing transit]]&lt;/div&gt;</summary>
		<author><name>Mgarrett</name></author>
	</entry>
	<entry>
		<id>https://www.transitwiki.org/TransitWiki/index.php?title=Privacy_Issues&amp;diff=2246</id>
		<title>Privacy Issues</title>
		<link rel="alternate" type="text/html" href="https://www.transitwiki.org/TransitWiki/index.php?title=Privacy_Issues&amp;diff=2246"/>
		<updated>2015-04-01T22:18:37Z</updated>

		<summary type="html">&lt;p&gt;Mgarrett: &lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;==Introduction==&lt;br /&gt;
&lt;br /&gt;
Americans have an expectation that their private information will not be subject to collection and disclosure by government entities, including public transportation providers.  The Fourth Amendment to the US Constitution prohibits &amp;quot;unreasonable searches and seizures&amp;quot; and this includes not just evidence of criminal activity but any information for which there is a &amp;quot;reasonable expectation of privacy.&amp;quot; Generally speaking, activities undertaken in public, in plain view of others, such as riding on public transit is not entitled to the expectation that one's conduct is private.  However, the increasing development of Intelligent Transportation Systems (ITS) capable of collecting large amounts of data about individual passengers raises questions whether some degree of privacy protection may be not only warranted but expected by the public at large.&amp;lt;ref&amp;gt;TRCP Legal Research Digest 14, March 2000&amp;lt;/ref&amp;gt;&lt;br /&gt;
&lt;br /&gt;
==Use of Smart Cards==&lt;br /&gt;
A Smart Card is a credit card-sized piece of plastic that contains an automatic identification system such as a bar code, magnetic strip, optical character recognition system, or radio frequency identification (RFID) chip, that can be used as a fare payment media or to otherwise access transit services.  It may need to be inserted into a reader, though newer versions are &amp;quot;contactless&amp;quot; and can be read as long as they are in proximity to the interface device.  The card may contain only limited information, such as a monetary balance, or have saved information about the user including credit information used to purchase the card, or other personal, financial, and biometric data, or provide a link to other data sources containing such information.  This could include a person's name, address, phone number, age, gender, social security number, or other identifying information. The more personally identifiable information (PII) that is either stored on the card or that can be accessed using it, the greater potential that privacy concerns may be raised.&amp;lt;ref&amp;gt; TCRP Legal Research Digest 25.&amp;lt;/ref&amp;gt;&lt;br /&gt;
&lt;br /&gt;
Information from Smart Cards can be used for fare collection, billing, marketing and planning, and security purposes.  The most significant factor for privacy purposes is that Smart Cards can provide location data on where the card, and by implication the card's user, is located at any particular time.  This data may be collected when the card it used to access transit services, or it may eventually be possible to link the card with Global Positioning System (GPS) technology to track its whereabouts at any time (like cellphone data) or at least within a transit venue or vehicle.&amp;lt;ref&amp;gt; TCRP Legal Research Digest 25, p. 5.&amp;lt;/ref&amp;gt; If this location information can be linked to other personal information about the user privacy concerns may increase.  Highly detailed information about individual travel patterns can be extremely useful for transit planning and programming purposes, but those needs should be balanced against individuals' right to privacy.  The key issues will include what type of information is being collection, whether the individual has reasonable expectation of privacy in that information, the reasonableness of the government's purpose in collecting the information, who will have access to it, and how long it will be stored.  Courts will give greater latitude where public safety and security are involved, but transit agencies should consider adopting policy guidelines governing the collection, use and storage of personal information.  Some states have adopted statutes that may affect information gathering by transit agencies.&amp;lt;ref&amp;gt;TCRP Legal Research Digest 25, pp. 17-23.&amp;lt;/ref&amp;gt; A 2006 survey conducted by the Transportation Research Board found few agencies that had adopted Smart Cards but many which were considering it, and of those which had most limited the type of personal information collected and whether it could be correlated with outside information.&amp;lt;ref&amp;gt;TCRP Legal Brief 15, pp. 20-21.&amp;lt;/ref&amp;gt;  Caltrans has privacy guidelines that may be useful to transit agencies in developing appropriate policies.&amp;lt;ref&amp;gt;http://www.dot.ca.gov/privacy.html&amp;lt;/ref&amp;gt;&lt;br /&gt;
&lt;br /&gt;
==Further Reading==&lt;br /&gt;
&lt;br /&gt;
Transit Cooperative Research Program, Legal Research Digest 14, [http://onlinepubs.trb.org/onlinepubs/tcrp/tcrp_lrd_14.pdf &amp;quot;Treatment of Privacy Issues in the Transit Industry,&amp;quot;] March 2000.&lt;br /&gt;
&lt;br /&gt;
: This report discusses various privacy issues that may arise within the public transportation industry both in the workplace and involving customers and their private information.&lt;br /&gt;
&lt;br /&gt;
Transit Cooperative Research Program, Legal Research Digest 25, [http://onlinepubs.trb.org/onlinepubs/tcrp/tcrp_lrd_25.pdf &amp;quot;Privacy Issues with the Use of Smart Cards,&amp;quot;] April 2008.&lt;br /&gt;
&lt;br /&gt;
: This report examines basic privacy issues associated with the collection, use, and storage of financial and trip data associated with the use of transit smart cards.&lt;br /&gt;
&lt;br /&gt;
==References==&lt;br /&gt;
&amp;lt;references/&amp;gt;&lt;br /&gt;
&lt;br /&gt;
[[Category:managing transit]]&lt;/div&gt;</summary>
		<author><name>Mgarrett</name></author>
	</entry>
	<entry>
		<id>https://www.transitwiki.org/TransitWiki/index.php?title=Transit_Messaging&amp;diff=2245</id>
		<title>Transit Messaging</title>
		<link rel="alternate" type="text/html" href="https://www.transitwiki.org/TransitWiki/index.php?title=Transit_Messaging&amp;diff=2245"/>
		<updated>2015-04-01T22:15:16Z</updated>

		<summary type="html">&lt;p&gt;Mgarrett: /* Remotely Accessed Information */&lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;==Introduction==&lt;br /&gt;
Traditionally transit passengers have consulted schedule planners mainly for low frequency transit services where missing a departing vehicle could entail a long wait.  With the increasing availability of GPS tracking to generate [[Real-time information|real time arrival and departure information]], passengers can make more informed choices about their use of transit.  The same messaging technology can also provide information on transportation options at the endpoint of a trip.&amp;lt;ref name=caywoodjohnson&amp;gt;Graham Caywood and Shana Johnson, [http://onlinepubs.trb.org/onlinepubs/trnews/trnews292.pdf &amp;quot;Real-Time Transit Information Reaps Rewards,&amp;quot;] TR News, Number 292, May-June 2014, p. 65.&amp;lt;/ref&amp;gt;  All this may affect travel behavior and change how transit agencies schedule service and the emphasis placed on factors such as service frequency versus on-time performance.&amp;lt;ref name=fonzone&amp;gt;Archille Fonzone and Jan-Dirk Schmocker, [http://trb.metapress.com/content/42723240g1q514ul/fulltext.pdf &amp;quot;Effects of Transit Real-Time Information Usage Strategies,&amp;quot;]Transportation Research Record, No. 2417, 2014, pp. 121-129.&amp;lt;/ref&amp;gt;&lt;br /&gt;
&lt;br /&gt;
==Customer Impact==&lt;br /&gt;
Studies have shown that transit providers can improve customer satisfaction at relatively low cost by the use of countdown signage at station locations.  This can result in passengers reducing their overestimates of wait time, reduce actual wait times or lead to changes in trip plans to minimize travel time, as well as increase passengers’ sense of security while waiting.  On the other hand it also puts greater pressure on transit providers to put more emphasis on service regularity as passengers become more aware of and demand greater adherence to scheduling.&amp;lt;ref name=chow&amp;gt;William Chow, David Block-Schachter, and Samuel Hickey, [http://trb.metapress.com/content/t5896848770v55p1/fulltext.pdf &amp;quot;Impacts of Real-Time Passenger Information Signs in Rail Stations at the Massachusetts Bay Transportation Authority,&amp;quot;] Transportation Reserch Record, No. 2419, 2014, pp. 1-10.&amp;lt;/ref&amp;gt;&lt;br /&gt;
&lt;br /&gt;
===Effect on Wait Time===&lt;br /&gt;
A study of the Massachusetts Bay Transportation Authority shows that passengers with access to countdown information incorporated it into their wait time estimates.  For wait times around 5 minutes they were generally more satisfied with the transit experience. For longer wait times, close to ten minutes, passengers became more dissatisfied. Availability of accurate information led to an increase in ridership, however, inaccurate information reduced their trust in the system and led them to be more dissatisfied which may have dissuaded some from using public transit.&amp;lt;ref name=chow&amp;gt;&amp;lt;/ref&amp;gt;&lt;br /&gt;
&lt;br /&gt;
===Impact on Trip Planning===&lt;br /&gt;
Messaging can also affect riders’ choice of departure times and what routes they choose.  Tracking changes in passenger travel behavior in response to messaging can inform providers’ decisions whether to invest in systems for a whole network or to target specific locations.  Research finds passengers shifting from a “frequency-based” strategy to a “schedule-based” approach.  In the frequency approach riders without specific scheduling information choose routes that are known to operate more frequently to maximize opportunities to reduce their time in transit, an assumption commonly used in many trip assignment models.  With more scheduling information available, riders can choose between leaving later, arriving sooner, or minimizing wait times.  Presumably this could lead to greater demand on faster lines since passengers can time their trips better, though it may also favor some infrequent lines where precise arrival and departure times are available, a behavior known as hyperpath stretching. &amp;lt;ref name=fonzone&amp;gt;&amp;lt;/ref&amp;gt;&lt;br /&gt;
   &lt;br /&gt;
A recent study modeled two types of schedule-based approaches compared with the frequency approach based on knowing only average headways.  In this simulation model, “Busy” travelers leave at the last moment that allowed them to minimize total travel time and still reach their destination, resulting in more “saved time.”  Those needing to reach a destination “as soon as you can” (ASAYC) picked stops and routes that got them there at the earliest possible time.  Access to arrival/departure information reduced travel times by about 20% but also led to significant differences passenger loads depending on the available information and combination of passenger strategies. &amp;lt;ref name=fonzone&amp;gt;&amp;lt;/ref&amp;gt;   Network managers should be aware of the potential implications of using these technologies. The fact that those using messaging greatly increased their travel suggests that agencies may be able to operate more efficiently by adhering to fixed headways rather than printed schedules.  &lt;br /&gt;
&lt;br /&gt;
==Remotely Accessed Information==&lt;br /&gt;
Transit information can also be made available to third party providers who can create smartphone apps for customers.&amp;lt;ref name=chow&amp;gt;&amp;lt;/ref&amp;gt; As smartphone ownership continues to increase among the public, transit providers will be more able to supply to transit users regarding vehicle scheduling, fares, service disruptions, and future planning projects. Not all riders, of course, have smartphones with internet access. Still, research suggests a shift away from traditional methods of obtaining transit information and trip planning toward newer technology in ways that can enhance the riding experience.&amp;lt;ref name=windmiller&amp;gt;Sarah Windmiller, Todd Hennessy, and Kari Edison Watkins, &amp;quot;Accessibility of Communication Technology and the Rider Experience,&amp;quot; Transportation Research Record No. 2415, Transportation Research Board of the National Academies, Washington, D.C., 2014, pp. 118-126.&amp;lt;/ref&amp;gt; Bus riders in St. Louis who used smartphones were more satisfied with their ability to make transfer connections, and reported better perceptions of safety, and overall ridership satisfaction.&amp;lt;ref name=windmiller&amp;gt;&amp;lt;/ref&amp;gt; The authors suggest that access to smartphones and texting can lead to more positive perceptions of safety and security, increase the likelihood riders with continue riding transit, and recommend it to others.&lt;br /&gt;
&lt;br /&gt;
A web-based survey of transit riders in Seattle, Washington likewise found that riders using a mobile bus location app reported more satisfaction with transit service, were likely to take more trips, and felt safer using it.  On the other hand, their expectations also increased, with most willing to tolerate margins of error of only 4 to 6 minutes with older users being considerably less tolerant.  Those with greater tolerance for errors in predicted arrival times were more likely to take transit. Those with lower tolerance for errors rode transit less often, as did those who did not feel that reported errors were addressed, indicating that agencies may be able to improve ridership by improving the accuracy of real time arrival/departure predictions. Some blamed the app but others faulted the agency, suggesting that issue reporting features should be incorporated directly into the technology and careful attention paid to resolving customer complaints.&amp;lt;ref&amp;gt;Aaron Gooze, Kari Edison Watkins, and Alan Borning, &amp;quot;Benefits of Real-Time Transit Information and Impacts of Data Accuracy on Rider Experience, Transportation Research Record, No. 2351, 2013, pp. 95-103.&amp;lt;/ref&amp;gt;&lt;br /&gt;
  &lt;br /&gt;
Agencies should take care in pairing with third party providers.&amp;lt;ref name=chow&amp;gt;&amp;lt;/ref&amp;gt;  They should also be aware that not all riders have the same access to smartphones; other options to consider include phones with interactive voice response (IVR) and computer-based websites.  IVR would be especially useful to riders over 40 who are less likely to have smartphones. &amp;lt;ref name=windmiller&amp;gt;&amp;lt;/ref&amp;gt;&lt;br /&gt;
&lt;br /&gt;
==Further Reading==&lt;br /&gt;
Graham Caywood and Shana Johnson, “Real-Time Transit Information Reaps Rewards,” TR News, No. 292, May-June 2014, p. 65.&lt;br /&gt;
&lt;br /&gt;
[[Category:operating effectiveness]]&lt;br /&gt;
&lt;br /&gt;
==References==&lt;/div&gt;</summary>
		<author><name>Mgarrett</name></author>
	</entry>
	<entry>
		<id>https://www.transitwiki.org/TransitWiki/index.php?title=Transit_Messaging&amp;diff=2244</id>
		<title>Transit Messaging</title>
		<link rel="alternate" type="text/html" href="https://www.transitwiki.org/TransitWiki/index.php?title=Transit_Messaging&amp;diff=2244"/>
		<updated>2015-04-01T21:56:44Z</updated>

		<summary type="html">&lt;p&gt;Mgarrett: &lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;==Introduction==&lt;br /&gt;
Traditionally transit passengers have consulted schedule planners mainly for low frequency transit services where missing a departing vehicle could entail a long wait.  With the increasing availability of GPS tracking to generate [[Real-time information|real time arrival and departure information]], passengers can make more informed choices about their use of transit.  The same messaging technology can also provide information on transportation options at the endpoint of a trip.&amp;lt;ref name=caywoodjohnson&amp;gt;Graham Caywood and Shana Johnson, [http://onlinepubs.trb.org/onlinepubs/trnews/trnews292.pdf &amp;quot;Real-Time Transit Information Reaps Rewards,&amp;quot;] TR News, Number 292, May-June 2014, p. 65.&amp;lt;/ref&amp;gt;  All this may affect travel behavior and change how transit agencies schedule service and the emphasis placed on factors such as service frequency versus on-time performance.&amp;lt;ref name=fonzone&amp;gt;Archille Fonzone and Jan-Dirk Schmocker, [http://trb.metapress.com/content/42723240g1q514ul/fulltext.pdf &amp;quot;Effects of Transit Real-Time Information Usage Strategies,&amp;quot;]Transportation Research Record, No. 2417, 2014, pp. 121-129.&amp;lt;/ref&amp;gt;&lt;br /&gt;
&lt;br /&gt;
==Customer Impact==&lt;br /&gt;
Studies have shown that transit providers can improve customer satisfaction at relatively low cost by the use of countdown signage at station locations.  This can result in passengers reducing their overestimates of wait time, reduce actual wait times or lead to changes in trip plans to minimize travel time, as well as increase passengers’ sense of security while waiting.  On the other hand it also puts greater pressure on transit providers to put more emphasis on service regularity as passengers become more aware of and demand greater adherence to scheduling.&amp;lt;ref name=chow&amp;gt;William Chow, David Block-Schachter, and Samuel Hickey, [http://trb.metapress.com/content/t5896848770v55p1/fulltext.pdf &amp;quot;Impacts of Real-Time Passenger Information Signs in Rail Stations at the Massachusetts Bay Transportation Authority,&amp;quot;] Transportation Reserch Record, No. 2419, 2014, pp. 1-10.&amp;lt;/ref&amp;gt;&lt;br /&gt;
&lt;br /&gt;
===Effect on Wait Time===&lt;br /&gt;
A study of the Massachusetts Bay Transportation Authority shows that passengers with access to countdown information incorporated it into their wait time estimates.  For wait times around 5 minutes they were generally more satisfied with the transit experience. For longer wait times, close to ten minutes, passengers became more dissatisfied. Availability of accurate information led to an increase in ridership, however, inaccurate information reduced their trust in the system and led them to be more dissatisfied which may have dissuaded some from using public transit.&amp;lt;ref name=chow&amp;gt;&amp;lt;/ref&amp;gt;&lt;br /&gt;
&lt;br /&gt;
===Impact on Trip Planning===&lt;br /&gt;
Messaging can also affect riders’ choice of departure times and what routes they choose.  Tracking changes in passenger travel behavior in response to messaging can inform providers’ decisions whether to invest in systems for a whole network or to target specific locations.  Research finds passengers shifting from a “frequency-based” strategy to a “schedule-based” approach.  In the frequency approach riders without specific scheduling information choose routes that are known to operate more frequently to maximize opportunities to reduce their time in transit, an assumption commonly used in many trip assignment models.  With more scheduling information available, riders can choose between leaving later, arriving sooner, or minimizing wait times.  Presumably this could lead to greater demand on faster lines since passengers can time their trips better, though it may also favor some infrequent lines where precise arrival and departure times are available, a behavior known as hyperpath stretching. &amp;lt;ref name=fonzone&amp;gt;&amp;lt;/ref&amp;gt;&lt;br /&gt;
   &lt;br /&gt;
A recent study modeled two types of schedule-based approaches compared with the frequency approach based on knowing only average headways.  In this simulation model, “Busy” travelers leave at the last moment that allowed them to minimize total travel time and still reach their destination, resulting in more “saved time.”  Those needing to reach a destination “as soon as you can” (ASAYC) picked stops and routes that got them there at the earliest possible time.  Access to arrival/departure information reduced travel times by about 20% but also led to significant differences passenger loads depending on the available information and combination of passenger strategies. &amp;lt;ref name=fonzone&amp;gt;&amp;lt;/ref&amp;gt;   Network managers should be aware of the potential implications of using these technologies. The fact that those using messaging greatly increased their travel suggests that agencies may be able to operate more efficiently by adhering to fixed headways rather than printed schedules.  &lt;br /&gt;
&lt;br /&gt;
==Remotely Accessed Information==&lt;br /&gt;
Transit information can also be made available to third party providers who can create smartphone apps for customers.&amp;lt;ref name=chow&amp;gt;&amp;lt;/ref&amp;gt; As smartphone ownership continues to increase among the public, transit providers will be more able to supply to transit users regarding vehicle scheduling, fares, service disruptions, and future planning projects. Not all riders, of course, have smartphones with internet access. Still, research suggests a shift away from traditional methods of obtaining transit information and trip planning toward newer technology in ways that can enhance the riding experience.&amp;lt;ref name=windmiller&amp;gt;Sarah Windmiller, Todd Hennessy, and Kari Edison Watkins, &amp;quot;Accessibility of Communication Technology and the Rider Experience,&amp;quot; Transportation Research Record No. 2415, Transportation Research Board of the National Academies, Washington, D.C., 2014, pp. 118-126.&amp;lt;/ref&amp;gt; Bus riders in St. Louis who used smartphones were more satisfied with their ability to make transfer connections, and reported better perceptions of safety, and overall ridership satisfaction.&amp;lt;ref name=windmiller&amp;gt;&amp;lt;/ref&amp;gt; The authors suggest that access to smartphones and texting can lead to more positive perceptions of safety and security, increase the likelihood riders with continue riding transit, and recommend it to others.&lt;br /&gt;
&lt;br /&gt;
A web-based survey of transit riders in Seattle, Washington likewise found that riders using a mobile bus location app reported more satisfaction with transit service, were likely to take more trips, and felt safer using it.  On the other hand, their expectations also increased, with most willing to tolerate margins of error of only 4 to 6 minutes with older users being considerably less tolerant.  Those with greater tolerance for errors in predicted arrival times were more likely to take transit. Those with lower tolerance for errors rode transit less often, as did those who did not feel that reported errors were addressed, indicating that agencies may be able to improve ridership by improving the accuracy of real time arrival/departure predictions. Some blamed the app but others faulted the agency, suggesting that issue reporting features should be incorporated directly into the technology and careful attention paid to resolving customer complaints.&amp;lt;ref&amp;gt;Aaron Gooze, Kari Edison Watkins, and Alan Borning, &amp;quot;Benefits of Real-Time Transit Information and Impacts of Data Accuracy on Rider Experience, Transportation Research Record, No. 2351, 2013, pp. 95-103.&amp;lt;/ref&amp;gt;&lt;br /&gt;
  &lt;br /&gt;
Agencies should take care in pairing with third party providers.&amp;lt;ref name=chow&amp;gt;&amp;lt;/ref&amp;gt;  They should also be aware that not all rider have the same access to smartphones; other options to consider include phones with interactive voice response (IVR) and computer-based websites.  IVR would be especially useful to riders over 40 who are less likely to have smartphones. &amp;lt;ref name=windmiller&amp;gt;&amp;lt;/ref&amp;gt;&lt;br /&gt;
&lt;br /&gt;
==Further Reading==&lt;br /&gt;
Graham Caywood and Shana Johnson, “Real-Time Transit Information Reaps Rewards,” TR News, No. 292, May-June 2014, p. 65.&lt;br /&gt;
&lt;br /&gt;
[[Category:operating effectiveness]]&lt;br /&gt;
&lt;br /&gt;
==References==&lt;/div&gt;</summary>
		<author><name>Mgarrett</name></author>
	</entry>
	<entry>
		<id>https://www.transitwiki.org/TransitWiki/index.php?title=Transit_Messaging&amp;diff=2243</id>
		<title>Transit Messaging</title>
		<link rel="alternate" type="text/html" href="https://www.transitwiki.org/TransitWiki/index.php?title=Transit_Messaging&amp;diff=2243"/>
		<updated>2015-04-01T21:55:41Z</updated>

		<summary type="html">&lt;p&gt;Mgarrett: &lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;==Introduction==&lt;br /&gt;
Traditionally transit passengers have consulted schedule planners mainly for low frequency transit services where missing a departing vehicle could entail a long wait.  With the increasing availability of GPS tracking to generate [[Real-time information|real time arrival and departure information]], passengers can make more informed choices about their use of transit.  The same messaging technology can also provide information on transportation options at the endpoint of a trip.&amp;lt;ref name=caywoodjohnson&amp;gt;Graham Caywood and Shana Johnson, [http://onlinepubs.trb.org/onlinepubs/trnews/trnews292.pdf &amp;quot;Real-Time Transit Information Reaps Rewards,&amp;quot;] TR News, Number 292, May-June 2014, p. 65.&amp;lt;/ref&amp;gt;  All this may affect travel behavior and change how transit agencies schedule service and the emphasis placed on factors such as service frequency versus on-time performance.&amp;lt;ref name=fonzone&amp;gt;Archille Fonzone and Jan-Dirk Schmocker, [http://trb.metapress.com/content/42723240g1q514ul/fulltext.pdf &amp;quot;Effects of Transit Real-Time Information Usage Strategies,&amp;quot;]Transportation Research Record, No. 2417, 2014, pp. 121-129.&amp;lt;/ref&amp;gt;&lt;br /&gt;
&lt;br /&gt;
==Customer Impact==&lt;br /&gt;
Studies have shown that transit providers can improve customer satisfaction at relatively low cost by the use of countdown signage at station locations.  This can result in passengers reducing their overestimates of wait time, reduce actual wait times or lead to changes in trip plans to minimize travel time, as well as increase passengers’ sense of security while waiting.  On the other hand it also puts greater pressure on transit providers to put more emphasis on service regularity as passengers become more aware of and demand greater adherence to scheduling.&amp;lt;ref name=chow&amp;gt;William Chow, David Block-Schachter, and Samuel Hickey, [http://trb.metapress.com/content/t5896848770v55p1/fulltext.pdf &amp;quot;Impacts of Real-Time Passenger Information Signs in Rail Stations at the Massachusetts Bay Transportation Authority,&amp;quot;] Transportation Reserch Record, No. 2419, 2014, pp. 1-10.&amp;lt;/ref&amp;gt;&lt;br /&gt;
&lt;br /&gt;
===Effect on Wait Time===&lt;br /&gt;
A study of the Massachusetts Bay Transportation Authority shows that passengers with access to countdown information incorporated it into their wait time estimates.  For wait times around 5 minutes they were generally more satisfied with the transit experience. For longer wait times, close to ten minutes, passengers became more dissatisfied. Availability of accurate information led to an increase in ridership, however, inaccurate information reduced their trust in the system and led them to be more dissatisfied which may have dissuaded some from using public transit.&amp;lt;ref name=chow&amp;gt;&amp;lt;/ref&amp;gt;&lt;br /&gt;
&lt;br /&gt;
===Impact on Trip Planning===&lt;br /&gt;
Messaging can also affect riders’ choice of departure times and what routes they choose.  Tracking changes in passenger travel behavior in response to messaging can inform providers’ decisions whether to invest in systems for a whole network or to target specific locations.  Research finds passengers shifting from a “frequency-based” strategy to a “schedule-based” approach.  In the frequency approach riders without specific scheduling information choose routes that are known to operate more frequently to maximize opportunities to reduce their time in transit, an assumption commonly used in many trip assignment models.  With more scheduling information available, riders can choose between leaving later, arriving sooner, or minimizing wait times.  Presumably this could lead to greater demand on faster lines since passengers can time their trips better, though it may also favor some infrequent lines where precise arrival and departure times are available, a behavior known as hyperpath stretching. &amp;lt;ref name=fonzone&amp;gt;&amp;lt;/ref&amp;gt;&lt;br /&gt;
   &lt;br /&gt;
A recent study modeled two types of schedule-based approaches compared with the frequency approach based on knowing only average headways.  In this simulation model, “Busy” travelers leave at the last moment that allowed them to minimize total travel time and still reach their destination, resulting in more “saved time.”  Those needing to reach a destination “as soon as you can” (ASAYC) picked stops and routes that got them there at the earliest possible time.  Access to arrival/departure information reduced travel times by about 20% but also led to significant differences passenger loads depending on the available information and combination of passenger strategies. &amp;lt;ref name=fonzone&amp;gt;&amp;lt;/ref&amp;gt;   Network managers should be aware of the potential implications of using these technologies. The fact that those using messaging greatly increased their travel suggests that agencies may be able to operate more efficiently by adhering to fixed headways rather than printed schedules.  &lt;br /&gt;
&lt;br /&gt;
==Remotely Accessed Information==&lt;br /&gt;
Transit information can also be made available to third party providers who can create smartphone apps for customers.&amp;lt;ref name=chow&amp;gt;&amp;lt;/ref&amp;gt; As smartphone ownership continues to increase among the public, transit providers will be more able to supply to transit users regarding vehicle scheduling, fares, service disruptions, and future planning projects. Not all riders, of course, have smartphones with internet access. Still, research suggests a shift away from traditional methods of obtaining transit information and trip planning toward newer technology in ways that can enhance the riding experience.&amp;lt;ref name=windmiller&amp;gt;Sarah Windmiller, Todd Hennessy, and Kari Edison Watkins, &amp;quot;Accessibility of Communication Technology and the Rider Experience,&amp;quot; Transportation Research Record No. 2415, Transportation Research Board of the National Academies, Washington, D.C., 2014, pp. 118-126.&amp;lt;/ref&amp;gt; Bus riders in St. Louis who used smartphones were more satisfied with their ability to make transfer connections, and reported better perceptions of safety, and overall ridership satisfaction.&amp;lt;ref name=windmiller&amp;gt;&amp;lt;/ref&amp;gt; The authors suggest that access to smartphones and texting can lead to more positive perceptions of safety and security, increase the likelihood riders with continue riding transit, and recommend it to others.&lt;br /&gt;
&lt;br /&gt;
A web-based survey of transit riders in Seattle, Washington likewise found that riders using a mobile bus location app reported more satisfaction with transit service, were likely to take more trips, and felt safer using it.  On the other hand, their expectations also increased, with most willing to tolerate margins of error of only 4 to 6 minutes with older users being considerably less tolerant.  Those with greater tolerance for errors in predicted arrival times were more likely to take transit. Those with lower tolerance for errors rode transit less often, as did those who did not feel that reported errors were addressed, indicating that agencies may be able to improve ridership by improving the accuracy of real time arrival/departure predictions. Some blamed the app but others faulted the agency, suggesting that issue reporting features should be incorporated directly into the technology and careful attention paid to resolving customer complaints.&amp;lt;ref&amp;gt;Aaron Gooze, Kari Edison Watkins, and Alan Borning, &amp;quot;Benefits of Real-Time Transit Information and Impacts of Data Accuracy on Rider Experience, Transportation Research Record, No. 2351, 2013, pp. 95-103.&amp;lt;/ref&amp;gt;&lt;br /&gt;
  &lt;br /&gt;
Agencies should take care in pairing with third party providers.&amp;lt;ref name=chow&amp;gt;&amp;lt;/ref&amp;gt;  They should also be aware that not all rider have the same access to smartphones; other options to consider include phones with interactive voice response (IVR) and computer-based websites.  IVR would be especially useful to riders over 40 who are less likely to have smartphones. &amp;lt;ref name=windmiller&amp;gt;&amp;lt;/ref&amp;gt;&lt;br /&gt;
&lt;br /&gt;
==Further Reading==&lt;br /&gt;
Graham Caywood and Shana Johnson, “Real-Time Transit Information Reaps Rewards,” TR News, No. 292, May-June 2014, p. 65.&lt;br /&gt;
&lt;br /&gt;
[[Category:Operating Effectiveness]]&lt;br /&gt;
&lt;br /&gt;
==References==&lt;/div&gt;</summary>
		<author><name>Mgarrett</name></author>
	</entry>
	<entry>
		<id>https://www.transitwiki.org/TransitWiki/index.php?title=Transit_Messaging&amp;diff=2242</id>
		<title>Transit Messaging</title>
		<link rel="alternate" type="text/html" href="https://www.transitwiki.org/TransitWiki/index.php?title=Transit_Messaging&amp;diff=2242"/>
		<updated>2015-04-01T21:54:26Z</updated>

		<summary type="html">&lt;p&gt;Mgarrett: /* Remotely Accessed Information */&lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;==Introduction==&lt;br /&gt;
Traditionally transit passengers have consulted schedule planners mainly for low frequency transit services where missing a departing vehicle could entail a long wait.  With the increasing availability of GPS tracking to generate [[Real-time information|real time arrival and departure information]], passengers can make more informed choices about their use of transit.  The same messaging technology can also provide information on transportation options at the endpoint of a trip.&amp;lt;ref name=caywoodjohnson&amp;gt;Graham Caywood and Shana Johnson, [http://onlinepubs.trb.org/onlinepubs/trnews/trnews292.pdf &amp;quot;Real-Time Transit Information Reaps Rewards,&amp;quot;] TR News, Number 292, May-June 2014, p. 65.&amp;lt;/ref&amp;gt;  All this may affect travel behavior and change how transit agencies schedule service and the emphasis placed on factors such as service frequency versus on-time performance.&amp;lt;ref name=fonzone&amp;gt;Archille Fonzone and Jan-Dirk Schmocker, [http://trb.metapress.com/content/42723240g1q514ul/fulltext.pdf &amp;quot;Effects of Transit Real-Time Information Usage Strategies,&amp;quot;]Transportation Research Record, No. 2417, 2014, pp. 121-129.&amp;lt;/ref&amp;gt;&lt;br /&gt;
&lt;br /&gt;
==Customer Impact==&lt;br /&gt;
Studies have shown that transit providers can improve customer satisfaction at relatively low cost by the use of countdown signage at station locations.  This can result in passengers reducing their overestimates of wait time, reduce actual wait times or lead to changes in trip plans to minimize travel time, as well as increase passengers’ sense of security while waiting.  On the other hand it also puts greater pressure on transit providers to put more emphasis on service regularity as passengers become more aware of and demand greater adherence to scheduling.&amp;lt;ref name=chow&amp;gt;William Chow, David Block-Schachter, and Samuel Hickey, [http://trb.metapress.com/content/t5896848770v55p1/fulltext.pdf &amp;quot;Impacts of Real-Time Passenger Information Signs in Rail Stations at the Massachusetts Bay Transportation Authority,&amp;quot;] Transportation Reserch Record, No. 2419, 2014, pp. 1-10.&amp;lt;/ref&amp;gt;&lt;br /&gt;
&lt;br /&gt;
===Effect on Wait Time===&lt;br /&gt;
A study of the Massachusetts Bay Transportation Authority shows that passengers with access to countdown information incorporated it into their wait time estimates.  For wait times around 5 minutes they were generally more satisfied with the transit experience. For longer wait times, close to ten minutes, passengers became more dissatisfied. Availability of accurate information led to an increase in ridership, however, inaccurate information reduced their trust in the system and led them to be more dissatisfied which may have dissuaded some from using public transit.&amp;lt;ref name=chow&amp;gt;&amp;lt;/ref&amp;gt;&lt;br /&gt;
&lt;br /&gt;
===Impact on Trip Planning===&lt;br /&gt;
Messaging can also affect riders’ choice of departure times and what routes they choose.  Tracking changes in passenger travel behavior in response to messaging can inform providers’ decisions whether to invest in systems for a whole network or to target specific locations.  Research finds passengers shifting from a “frequency-based” strategy to a “schedule-based” approach.  In the frequency approach riders without specific scheduling information choose routes that are known to operate more frequently to maximize opportunities to reduce their time in transit, an assumption commonly used in many trip assignment models.  With more scheduling information available, riders can choose between leaving later, arriving sooner, or minimizing wait times.  Presumably this could lead to greater demand on faster lines since passengers can time their trips better, though it may also favor some infrequent lines where precise arrival and departure times are available, a behavior known as hyperpath stretching. &amp;lt;ref name=fonzone&amp;gt;&amp;lt;/ref&amp;gt;&lt;br /&gt;
   &lt;br /&gt;
A recent study modeled two types of schedule-based approaches compared with the frequency approach based on knowing only average headways.  In this simulation model, “Busy” travelers leave at the last moment that allowed them to minimize total travel time and still reach their destination, resulting in more “saved time.”  Those needing to reach a destination “as soon as you can” (ASAYC) picked stops and routes that got them there at the earliest possible time.  Access to arrival/departure information reduced travel times by about 20% but also led to significant differences passenger loads depending on the available information and combination of passenger strategies. &amp;lt;ref name=fonzone&amp;gt;&amp;lt;/ref&amp;gt;   Network managers should be aware of the potential implications of using these technologies. The fact that those using messaging greatly increased their travel suggests that agencies may be able to operate more efficiently by adhering to fixed headways rather than printed schedules.  &lt;br /&gt;
&lt;br /&gt;
==Remotely Accessed Information==&lt;br /&gt;
Transit information can also be made available to third party providers who can create smartphone apps for customers.&amp;lt;ref name=chow&amp;gt;&amp;lt;/ref&amp;gt; As smartphone ownership continues to increase among the public, transit providers will be more able to supply to transit users regarding vehicle scheduling, fares, service disruptions, and future planning projects. Not all riders, of course, have smartphones with internet access. Still, research suggests a shift away from traditional methods of obtaining transit information and trip planning toward newer technology in ways that can enhance the riding experience.&amp;lt;ref name=windmiller&amp;gt;Sarah Windmiller, Todd Hennessy, and Kari Edison Watkins, &amp;quot;Accessibility of Communication Technology and the Rider Experience,&amp;quot; Transportation Research Record No. 2415, Transportation Research Board of the National Academies, Washington, D.C., 2014, pp. 118-126.&amp;lt;/ref&amp;gt; Bus riders in St. Louis who used smartphones were more satisfied with their ability to make transfer connections, and reported better perceptions of safety, and overall ridership satisfaction.&amp;lt;ref name=windmiller&amp;gt;&amp;lt;/ref&amp;gt; The authors suggest that access to smartphones and texting can lead to more positive perceptions of safety and security, increase the likelihood riders with continue riding transit, and recommend it to others.&lt;br /&gt;
&lt;br /&gt;
A web-based survey of transit riders in Seattle, Washington likewise found that riders using a mobile bus location app reported more satisfaction with transit service, were likely to take more trips, and felt safer using it.  On the other hand, their expectations also increased, with most willing to tolerate margins of error of only 4 to 6 minutes with older users being considerably less tolerant.  Those with greater tolerance for errors in predicted arrival times were more likely to take transit. Those with lower tolerance for errors rode transit less often, as did those who did not feel that reported errors were addressed, indicating that agencies may be able to improve ridership by improving the accuracy of real time arrival/departure predictions. Some blamed the app but others faulted the agency, suggesting that issue reporting features should be incorporated directly into the technology and careful attention paid to resolving customer complaints.&amp;lt;ref&amp;gt;Aaron Gooze, Kari Edison Watkins, and Alan Borning, &amp;quot;Benefits of Real-Time Transit Information and Impacts of Data Accuracy on Rider Experience, Transportation Research Record, No. 2351, 2013, pp. 95-103.&amp;lt;/ref&amp;gt;&lt;br /&gt;
  &lt;br /&gt;
Agencies should take care in pairing with third party providers.&amp;lt;ref name=chow&amp;gt;&amp;lt;/ref&amp;gt;  They should also be aware that not all rider have the same access to smartphones; other options to consider include phones with interactive voice response (IVR) and computer-based websites.  IVR would be especially useful to riders over 40 who are less likely to have smartphones. &amp;lt;ref name=windmiller&amp;gt;&amp;lt;/ref&amp;gt;&lt;br /&gt;
&lt;br /&gt;
==Further Reading==&lt;br /&gt;
Graham Caywood and Shana Johnson, “Real-Time Transit Information Reaps Rewards,” TR News, No. 292, May-June 2014, p. 65.&lt;br /&gt;
[[Category: Managing Transit]]&lt;br /&gt;
&lt;br /&gt;
==References==&lt;/div&gt;</summary>
		<author><name>Mgarrett</name></author>
	</entry>
	<entry>
		<id>https://www.transitwiki.org/TransitWiki/index.php?title=Transit_Messaging&amp;diff=2241</id>
		<title>Transit Messaging</title>
		<link rel="alternate" type="text/html" href="https://www.transitwiki.org/TransitWiki/index.php?title=Transit_Messaging&amp;diff=2241"/>
		<updated>2015-04-01T21:53:44Z</updated>

		<summary type="html">&lt;p&gt;Mgarrett: /* Remotely Accessed Information */&lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;==Introduction==&lt;br /&gt;
Traditionally transit passengers have consulted schedule planners mainly for low frequency transit services where missing a departing vehicle could entail a long wait.  With the increasing availability of GPS tracking to generate [[Real-time information|real time arrival and departure information]], passengers can make more informed choices about their use of transit.  The same messaging technology can also provide information on transportation options at the endpoint of a trip.&amp;lt;ref name=caywoodjohnson&amp;gt;Graham Caywood and Shana Johnson, [http://onlinepubs.trb.org/onlinepubs/trnews/trnews292.pdf &amp;quot;Real-Time Transit Information Reaps Rewards,&amp;quot;] TR News, Number 292, May-June 2014, p. 65.&amp;lt;/ref&amp;gt;  All this may affect travel behavior and change how transit agencies schedule service and the emphasis placed on factors such as service frequency versus on-time performance.&amp;lt;ref name=fonzone&amp;gt;Archille Fonzone and Jan-Dirk Schmocker, [http://trb.metapress.com/content/42723240g1q514ul/fulltext.pdf &amp;quot;Effects of Transit Real-Time Information Usage Strategies,&amp;quot;]Transportation Research Record, No. 2417, 2014, pp. 121-129.&amp;lt;/ref&amp;gt;&lt;br /&gt;
&lt;br /&gt;
==Customer Impact==&lt;br /&gt;
Studies have shown that transit providers can improve customer satisfaction at relatively low cost by the use of countdown signage at station locations.  This can result in passengers reducing their overestimates of wait time, reduce actual wait times or lead to changes in trip plans to minimize travel time, as well as increase passengers’ sense of security while waiting.  On the other hand it also puts greater pressure on transit providers to put more emphasis on service regularity as passengers become more aware of and demand greater adherence to scheduling.&amp;lt;ref name=chow&amp;gt;William Chow, David Block-Schachter, and Samuel Hickey, [http://trb.metapress.com/content/t5896848770v55p1/fulltext.pdf &amp;quot;Impacts of Real-Time Passenger Information Signs in Rail Stations at the Massachusetts Bay Transportation Authority,&amp;quot;] Transportation Reserch Record, No. 2419, 2014, pp. 1-10.&amp;lt;/ref&amp;gt;&lt;br /&gt;
&lt;br /&gt;
===Effect on Wait Time===&lt;br /&gt;
A study of the Massachusetts Bay Transportation Authority shows that passengers with access to countdown information incorporated it into their wait time estimates.  For wait times around 5 minutes they were generally more satisfied with the transit experience. For longer wait times, close to ten minutes, passengers became more dissatisfied. Availability of accurate information led to an increase in ridership, however, inaccurate information reduced their trust in the system and led them to be more dissatisfied which may have dissuaded some from using public transit.&amp;lt;ref name=chow&amp;gt;&amp;lt;/ref&amp;gt;&lt;br /&gt;
&lt;br /&gt;
===Impact on Trip Planning===&lt;br /&gt;
Messaging can also affect riders’ choice of departure times and what routes they choose.  Tracking changes in passenger travel behavior in response to messaging can inform providers’ decisions whether to invest in systems for a whole network or to target specific locations.  Research finds passengers shifting from a “frequency-based” strategy to a “schedule-based” approach.  In the frequency approach riders without specific scheduling information choose routes that are known to operate more frequently to maximize opportunities to reduce their time in transit, an assumption commonly used in many trip assignment models.  With more scheduling information available, riders can choose between leaving later, arriving sooner, or minimizing wait times.  Presumably this could lead to greater demand on faster lines since passengers can time their trips better, though it may also favor some infrequent lines where precise arrival and departure times are available, a behavior known as hyperpath stretching. &amp;lt;ref name=fonzone&amp;gt;&amp;lt;/ref&amp;gt;&lt;br /&gt;
   &lt;br /&gt;
A recent study modeled two types of schedule-based approaches compared with the frequency approach based on knowing only average headways.  In this simulation model, “Busy” travelers leave at the last moment that allowed them to minimize total travel time and still reach their destination, resulting in more “saved time.”  Those needing to reach a destination “as soon as you can” (ASAYC) picked stops and routes that got them there at the earliest possible time.  Access to arrival/departure information reduced travel times by about 20% but also led to significant differences passenger loads depending on the available information and combination of passenger strategies. &amp;lt;ref name=fonzone&amp;gt;&amp;lt;/ref&amp;gt;   Network managers should be aware of the potential implications of using these technologies. The fact that those using messaging greatly increased their travel suggests that agencies may be able to operate more efficiently by adhering to fixed headways rather than printed schedules.  &lt;br /&gt;
&lt;br /&gt;
==Remotely Accessed Information==&lt;br /&gt;
Transit information can also be made available to third party providers who can create smartphone apps for customers.&amp;lt;ref name=chow&amp;gt;&amp;lt;/ref&amp;gt; As smartphone ownership continues to increase among the public, transit providers will be more able to supply to transit users regarding vehicle scheduling, fares, service disruptions, and future planning projects. Not all riders, of course, have smartphones with internet access. Still, research suggests a shift away from traditional methods of obtaining transit information and trip planning toward newer technology in ways that can enhance the riding experience.&amp;lt;ref name=windmiller&amp;gt;Sarah Windmiller, Todd Hennessy, and Kari Edison Watkins, &amp;quot;Accessibility of Communication Technology and the Rider Experience,&amp;quot; Transportation Research Record No. 2415, Transportation Research Board of the National Academies, Washington, D.C., 2014, pp. 118-126.&amp;lt;/ref&amp;gt; Bus riders in St. Louis who used smartphones were more satisfied with their ability to make transfer connections, and reported better perceptions of safety, and overall ridership satisfaction.&amp;lt;ref name=windmiller&amp;gt;&amp;lt;/ref&amp;gt; The authors suggest that access to smartphones and texting can lead to more positive perceptions of safety and security, increase the likelihood riders with continue riding transit, and recommend it to others.&lt;br /&gt;
&lt;br /&gt;
A web-based survey of transit riders in Seattle, Washington likewise found that riders using a mobile bus location app reported more satisfaction with transit service, were likely to take more trips, and felt safer using it.  On the other hand, their expectations also increased, with most willing to tolerate margins of error of only 4 to 6 minutes with older users being considerably less tolerant.  Those with greater tolerance for errors in predicted arrival times were more likely to take transit. Those with lower tolerance for errors rode transit less often, as did those who did not feel that reported errors were addressed, indicating that agencies may be able to improve ridership by improving the accuracy of real time arrival/departure predictions. Some blamed the app but others faulted the agency, suggesting that issue reporting features should be incorporated directly into the technology and careful attention paid to resolving customer complaints.&amp;lt;ref&amp;gt;Aaron Gooze, Kari Edison Watkins, and Alan Borning, &amp;quot;Benefits of Real-Time Transit Information and Impacts of Data Accuracy on Rider Experience, Transportation Research Record, No. 2351, 2013, pp. 95-103.&amp;lt;/ref&amp;gt;&lt;br /&gt;
  &lt;br /&gt;
Agencies should take care in pairing with third party providers.&amp;lt;ref&amp;gt;Chow paper&amp;lt;/ref&amp;gt;  They should also be aware that not all rider have the same access to smartphones; other options to consider include phones with interactive voice response (IVR) and computer-based websites.  IVR would be especially useful to riders over 40 who are less likely to have smartphones. &amp;lt;ref name=windmiller&amp;gt;&amp;lt;/ref&amp;gt;&lt;br /&gt;
&lt;br /&gt;
==Further Reading==&lt;br /&gt;
Graham Caywood and Shana Johnson, “Real-Time Transit Information Reaps Rewards,” TR News, No. 292, May-June 2014, p. 65.&lt;br /&gt;
[[Category: Managing Transit]]&lt;br /&gt;
&lt;br /&gt;
==References==&lt;/div&gt;</summary>
		<author><name>Mgarrett</name></author>
	</entry>
	<entry>
		<id>https://www.transitwiki.org/TransitWiki/index.php?title=Transit_Messaging&amp;diff=2240</id>
		<title>Transit Messaging</title>
		<link rel="alternate" type="text/html" href="https://www.transitwiki.org/TransitWiki/index.php?title=Transit_Messaging&amp;diff=2240"/>
		<updated>2015-04-01T21:53:03Z</updated>

		<summary type="html">&lt;p&gt;Mgarrett: &lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;==Introduction==&lt;br /&gt;
Traditionally transit passengers have consulted schedule planners mainly for low frequency transit services where missing a departing vehicle could entail a long wait.  With the increasing availability of GPS tracking to generate [[Real-time information|real time arrival and departure information]], passengers can make more informed choices about their use of transit.  The same messaging technology can also provide information on transportation options at the endpoint of a trip.&amp;lt;ref name=caywoodjohnson&amp;gt;Graham Caywood and Shana Johnson, [http://onlinepubs.trb.org/onlinepubs/trnews/trnews292.pdf &amp;quot;Real-Time Transit Information Reaps Rewards,&amp;quot;] TR News, Number 292, May-June 2014, p. 65.&amp;lt;/ref&amp;gt;  All this may affect travel behavior and change how transit agencies schedule service and the emphasis placed on factors such as service frequency versus on-time performance.&amp;lt;ref name=fonzone&amp;gt;Archille Fonzone and Jan-Dirk Schmocker, [http://trb.metapress.com/content/42723240g1q514ul/fulltext.pdf &amp;quot;Effects of Transit Real-Time Information Usage Strategies,&amp;quot;]Transportation Research Record, No. 2417, 2014, pp. 121-129.&amp;lt;/ref&amp;gt;&lt;br /&gt;
&lt;br /&gt;
==Customer Impact==&lt;br /&gt;
Studies have shown that transit providers can improve customer satisfaction at relatively low cost by the use of countdown signage at station locations.  This can result in passengers reducing their overestimates of wait time, reduce actual wait times or lead to changes in trip plans to minimize travel time, as well as increase passengers’ sense of security while waiting.  On the other hand it also puts greater pressure on transit providers to put more emphasis on service regularity as passengers become more aware of and demand greater adherence to scheduling.&amp;lt;ref name=chow&amp;gt;William Chow, David Block-Schachter, and Samuel Hickey, [http://trb.metapress.com/content/t5896848770v55p1/fulltext.pdf &amp;quot;Impacts of Real-Time Passenger Information Signs in Rail Stations at the Massachusetts Bay Transportation Authority,&amp;quot;] Transportation Reserch Record, No. 2419, 2014, pp. 1-10.&amp;lt;/ref&amp;gt;&lt;br /&gt;
&lt;br /&gt;
===Effect on Wait Time===&lt;br /&gt;
A study of the Massachusetts Bay Transportation Authority shows that passengers with access to countdown information incorporated it into their wait time estimates.  For wait times around 5 minutes they were generally more satisfied with the transit experience. For longer wait times, close to ten minutes, passengers became more dissatisfied. Availability of accurate information led to an increase in ridership, however, inaccurate information reduced their trust in the system and led them to be more dissatisfied which may have dissuaded some from using public transit.&amp;lt;ref name=chow&amp;gt;&amp;lt;/ref&amp;gt;&lt;br /&gt;
&lt;br /&gt;
===Impact on Trip Planning===&lt;br /&gt;
Messaging can also affect riders’ choice of departure times and what routes they choose.  Tracking changes in passenger travel behavior in response to messaging can inform providers’ decisions whether to invest in systems for a whole network or to target specific locations.  Research finds passengers shifting from a “frequency-based” strategy to a “schedule-based” approach.  In the frequency approach riders without specific scheduling information choose routes that are known to operate more frequently to maximize opportunities to reduce their time in transit, an assumption commonly used in many trip assignment models.  With more scheduling information available, riders can choose between leaving later, arriving sooner, or minimizing wait times.  Presumably this could lead to greater demand on faster lines since passengers can time their trips better, though it may also favor some infrequent lines where precise arrival and departure times are available, a behavior known as hyperpath stretching. &amp;lt;ref name=fonzone&amp;gt;&amp;lt;/ref&amp;gt;&lt;br /&gt;
   &lt;br /&gt;
A recent study modeled two types of schedule-based approaches compared with the frequency approach based on knowing only average headways.  In this simulation model, “Busy” travelers leave at the last moment that allowed them to minimize total travel time and still reach their destination, resulting in more “saved time.”  Those needing to reach a destination “as soon as you can” (ASAYC) picked stops and routes that got them there at the earliest possible time.  Access to arrival/departure information reduced travel times by about 20% but also led to significant differences passenger loads depending on the available information and combination of passenger strategies. &amp;lt;ref name=fonzone&amp;gt;&amp;lt;/ref&amp;gt;   Network managers should be aware of the potential implications of using these technologies. The fact that those using messaging greatly increased their travel suggests that agencies may be able to operate more efficiently by adhering to fixed headways rather than printed schedules.  &lt;br /&gt;
&lt;br /&gt;
==Remotely Accessed Information==&lt;br /&gt;
Transit information can also be made available to third party providers who can create smartphone apps for customers.&amp;lt;ref&amp;gt;Chow paper&amp;lt;/ref&amp;gt; As smartphone ownership continues to increase among the public, transit providers will be more able to supply to transit users regarding vehicle scheduling, fares, service disruptions, and future planning projects. Not all riders, of course, have smartphones with internet access. Still, research suggests a shift away from traditional methods of obtaining transit information and trip planning toward newer technology in ways that can enhance the riding experience.&amp;lt;ref name=windmiller&amp;gt;Sarah Windmiller, Todd Hennessy, and Kari Edison Watkins, &amp;quot;Accessibility of Communication Technology and the Rider Experience,&amp;quot; Transportation Research Record No. 2415, Transportation Research Board of the National Academies, Washington, D.C., 2014, pp. 118-126.&amp;lt;/ref&amp;gt; Bus riders in St. Louis who used smartphones were more satisfied with their ability to make transfer connections, and reported better perceptions of safety, and overall ridership satisfaction.&amp;lt;ref name=windmiller&amp;gt;&amp;lt;/ref&amp;gt; The authors suggest that access to smartphones and texting can lead to more positive perceptions of safety and security, increase the likelihood riders with continue riding transit, and recommend it to others.&lt;br /&gt;
&lt;br /&gt;
A web-based survey of transit riders in Seattle, Washington likewise found that riders using a mobile bus location app reported more satisfaction with transit service, were likely to take more trips, and felt safer using it.  On the other hand, their expectations also increased, with most willing to tolerate margins of error of only 4 to 6 minutes with older users being considerably less tolerant.  Those with greater tolerance for errors in predicted arrival times were more likely to take transit. Those with lower tolerance for errors rode transit less often, as did those who did not feel that reported errors were addressed, indicating that agencies may be able to improve ridership by improving the accuracy of real time arrival/departure predictions. Some blamed the app but others faulted the agency, suggesting that issue reporting features should be incorporated directly into the technology and careful attention paid to resolving customer complaints.&amp;lt;ref&amp;gt;Aaron Gooze, Kari Edison Watkins, and Alan Borning, &amp;quot;Benefits of Real-Time Transit Information and Impacts of Data Accuracy on Rider Experience, Transportation Research Record, No. 2351, 2013, pp. 95-103.&amp;lt;/ref&amp;gt;&lt;br /&gt;
  &lt;br /&gt;
Agencies should take care in pairing with third party providers.&amp;lt;ref&amp;gt;Chow paper&amp;lt;/ref&amp;gt;  They should also be aware that not all rider have the same access to smartphones; other options to consider include phones with interactive voice response (IVR) and computer-based websites.  IVR would be especially useful to riders over 40 who are less likely to have smartphones. &amp;lt;ref name=windmiller&amp;gt;&amp;lt;/ref&amp;gt;&lt;br /&gt;
&lt;br /&gt;
==Further Reading==&lt;br /&gt;
Graham Caywood and Shana Johnson, “Real-Time Transit Information Reaps Rewards,” TR News, No. 292, May-June 2014, p. 65.&lt;br /&gt;
[[Category: Managing Transit]]&lt;br /&gt;
&lt;br /&gt;
==References==&lt;/div&gt;</summary>
		<author><name>Mgarrett</name></author>
	</entry>
	<entry>
		<id>https://www.transitwiki.org/TransitWiki/index.php?title=Transit_Messaging&amp;diff=2239</id>
		<title>Transit Messaging</title>
		<link rel="alternate" type="text/html" href="https://www.transitwiki.org/TransitWiki/index.php?title=Transit_Messaging&amp;diff=2239"/>
		<updated>2015-04-01T21:41:51Z</updated>

		<summary type="html">&lt;p&gt;Mgarrett: &lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;==Introduction==&lt;br /&gt;
Traditionally transit passengers have consulted schedule planners mainly for low frequency transit services where missing a departing vehicle could entail a long wait.  With the increasing availability of GPS tracking to generate [[Real-time information|real time arrival and departure information]], passengers can make more informed choices about their use of transit.  The same messaging technology can also provide information on transportation options at the endpoint of a trip.&amp;lt;ref name=caywoodjohnson&amp;gt;Graham Caywood and Shana Johnson, [http://onlinepubs.trb.org/onlinepubs/trnews/trnews292.pdf &amp;quot;Real-Time Transit Information Reaps Rewards,&amp;quot;] TR News, Number 292, May-June 2014, p. 65.&amp;lt;/ref&amp;gt;  All this may affect travel behavior and change how transit agencies schedule service and the emphasis placed on factors such as service frequency versus on-time performance.&amp;lt;ref name=Fonzone&amp;gt;Archille Fonzone and Jan-Dirk Schmocker, [http://trb.metapress.com/content/42723240g1q514ul/fulltext.pdf &amp;quot;Effects of Transit Real-Time Information Usage Strategies,&amp;quot;]Transportation Research Record, No. 2417, 2014, pp. 121-129.&amp;lt;/ref&amp;gt;&lt;br /&gt;
&lt;br /&gt;
==Customer Impact==&lt;br /&gt;
Studies have shown that transit providers can improve customer satisfaction at relatively low cost by the use of countdown signage at station locations.  This can result in passengers reducing their overestimates of wait time, reduce actual wait times or lead to changes in trip plans to minimize travel time, as well as increase passengers’ sense of security while waiting.  On the other hand it also puts greater pressure on transit providers to put more emphasis on service regularity as passengers become more aware of and demand greater adherence to scheduling.&amp;lt;ref&amp;gt;Chow paper&amp;lt;/ref&amp;gt;&lt;br /&gt;
&lt;br /&gt;
===Effect on Wait Time===&lt;br /&gt;
A study of the MTBA shows that passengers with access to countdown information incorporated it into their wait time estimates.  For wait times around 5 minutes they were generally more satisfied with the transit experience. For longer wait times, close to ten minutes, passengers became more dissatisfied. Availability of accurate information led to an increase in ridership, however, inaccurate information reduced their trust in the system and led them to be more dissatisfied which may have dissuaded some from using public transit.&amp;lt;ref&amp;gt;Chow paper&amp;lt;/ref&amp;gt;&lt;br /&gt;
&lt;br /&gt;
===Impact on Trip Planning===&lt;br /&gt;
Messaging can also affect riders’ choice of departure times and what routes they choose.  Tracking changes in passenger travel behavior in response to messaging can inform providers’ decisions whether to invest in systems for a whole network or to target specific locations.  Research finds passengers shifting from a “frequency-based” strategy to a “schedule-based” approach.  In the frequency approach riders without specific scheduling information choose routes that are known to operate more frequently to maximize opportunities to reduce their time in transit, an assumption commonly used in many trip assignment models.  With more scheduling information available, riders can choose between leaving later, arriving sooner, or minimizing wait times.  Presumably this could lead to greater demand on faster lines since passengers can time their trips better, though it may also favor some infrequent lines where precise arrival and departure times are available, a behavior known as hyperpath stretching. &amp;lt;ref&amp;gt;Fonzone paper&amp;lt;/ref&amp;gt;   &lt;br /&gt;
A recent study modeled two types of schedule-based approaches compared with the frequency approach based on knowing only average headways.  In this simulation model, “Busy” travelers leave at the last moment that allowed them to minimize total travel time and still reach their destination, resulting in more “saved time.”  Those needing to reach a destination “as soon as you can” (ASAYC) picked stops and routes that got them there at the earliest possible time.  Access to arrival/departure information reduced travel times by about 20% but also led to significant differences passenger loads depending on the available information and combination of passenger strategies. &amp;lt;ref&amp;gt;Fonzone paper&amp;lt;/ref&amp;gt;   Network managers should be aware of the potential implications of using these technologies. The fact that those using messaging greatly increased their travel suggests that agencies may be able to operate more efficiently by adhering to fixed headways rather than printed schedules.  &lt;br /&gt;
&lt;br /&gt;
==Remotely Accessed Information==&lt;br /&gt;
Transit information can also be made available to third party providers who can create smartphone apps for customers.&amp;lt;ref&amp;gt;Chow paper&amp;lt;/ref&amp;gt; As smartphone ownership continues to increase among the public, transit providers will be more able to supply to transit users regarding vehicle scheduling, fares, service disruptions, and future planning projects. Not all riders, of course, have smartphones with internet access. Still, research suggests a shift away from traditional methods of obtaining transit information and trip planning toward newer technology in ways that can enhance the riding experience.&amp;lt;ref&amp;gt;[name=Windmiller; Sarah Windmiller, Todd Hennessy, and Kari Edison Watkins, &amp;quot;Accessibility of Communication Technology and the Rider Experience,&amp;quot; Transportation Research Record No. 2415, Transportation Research Board of the National Academies, Washington, D.C., 2014, pp. 118-126.&amp;lt;/ref&amp;gt; Bus riders in St. Louis who used smartphones were more satisfied with their ability to make transfer connections, and reported better perceptions of safety, and overall ridership satisfaction.&amp;lt;ref&amp;gt;Windmiller paper&amp;lt;/ref&amp;gt; The authors suggest that access to smartphones and texting can lead to more positive perceptions of safety and security, increase the likelihood riders with continue riding transit, and recommend it to others.&lt;br /&gt;
A web-based survey of transit riders in Seattle, Washington likewise found that riders using a mobile bus location app reported more satisfaction with transit service, were likely to take more trips, and felt safer using it.  On the other hand, their expectations also increased, with most willing to tolerate margins of error of only 4 to 6 minutes with older users being considerably less tolerant.  Those with greater tolerance for errors in predicted arrival times were more likely to take transit. Those with lower tolerance for errors rode transit less often, as did those who did not feel that reported errors were addressed, indicating that agencies may be able to improve ridership by improving the accuracy of real time arrival/departure predictions. Some blamed the app but others faulted the agency, suggesting that issue reporting features should be incorporated directly into the technology and careful attention paid to resolving customer complaints.&amp;lt;ref&amp;gt;Gooze paper&amp;lt;/ref&amp;gt;  &lt;br /&gt;
Agencies should take care in pairing with third party providers.&amp;lt;ref&amp;gt;Chow paper&amp;lt;/ref&amp;gt;  They should also be aware that not all rider have the same access to smartphones; other options to consider include phones with interactive voice response (IVR) and computer-based websites.  IVR would be especially useful to riders over 40 who are less likely to have smartphones. &amp;lt;ref&amp;gt;[name=Windmiller]&amp;lt;/ref&amp;gt;&lt;br /&gt;
&lt;br /&gt;
==Further Reading==&lt;br /&gt;
Graham Caywood and Shana Johnson, “Real-Time Transit Information Reaps Rewards,” TR News, No. 292, May-June 2014, p. 65.&lt;br /&gt;
[[Category: Managing Transit]]&lt;br /&gt;
&lt;br /&gt;
==References==&lt;/div&gt;</summary>
		<author><name>Mgarrett</name></author>
	</entry>
	<entry>
		<id>https://www.transitwiki.org/TransitWiki/index.php?title=Transit_Messaging&amp;diff=2238</id>
		<title>Transit Messaging</title>
		<link rel="alternate" type="text/html" href="https://www.transitwiki.org/TransitWiki/index.php?title=Transit_Messaging&amp;diff=2238"/>
		<updated>2015-04-01T21:40:50Z</updated>

		<summary type="html">&lt;p&gt;Mgarrett: /* Introduction */&lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;==Introduction==&lt;br /&gt;
Traditionally transit passengers have consulted schedule planners mainly for low frequency transit services where missing a departing vehicle could entail a long wait.  With the increasing availability of GPS tracking to generate [[Real-time information|real time arrival and departure information]], passengers can make more informed choices about their use of transit.  The same messaging technology can also provide information on transportation options at the endpoint of a trip.&amp;lt;ref name=caywoodjohnson&amp;gt;Graham Caywood and Shana Johnson, [http://onlinepubs.trb.org/onlinepubs/trnews/trnews292.pdf &amp;quot;Real-Time Transit Information Reaps Rewards,&amp;quot;] TR News, Number 292, May-June 2014, p. 65.&amp;lt;/ref&amp;gt;  All this may affect travel behavior and change how transit agencies schedule service and the emphasis placed on factors such as service frequency versus on-time performance.&amp;lt;ref name=Fonzone&amp;gt;Archille Fonzone and Jan-Dirk Schmocker, [http://trb.metapress.com/content/42723240g1q514ul/fulltext.pdf &amp;quot;Effects of Transit Real-Time Information Usage Strategies,&amp;quot;]Transportation Research Record, No. 2417, 2014, pp. 121-129.&amp;lt;/ref&amp;gt;&lt;br /&gt;
&lt;br /&gt;
==Customer Impact==&lt;br /&gt;
Studies have shown that transit providers can improve customer satisfaction at relatively low cost by the use of countdown signage at station locations.  This can result in passengers reducing their overestimates of wait time, reduce actual wait times or lead to changes in trip plans to minimize travel time, as well as increase passengers’ sense of security while waiting.  On the other hand it also puts greater pressure on transit providers to put more emphasis on service regularity as passengers become more aware of and demand greater adherence to scheduling.&amp;lt;ref&amp;gt;Chow paper&amp;lt;/ref&amp;gt;&lt;br /&gt;
&lt;br /&gt;
===Effect on Wait Time===&lt;br /&gt;
A study of the MTBA shows that passengers with access to countdown information incorporated it into their wait time estimates.  For wait times around 5 minutes they were generally more satisfied with the transit experience. For longer wait times, close to ten minutes, passengers became more dissatisfied. Availability of accurate information led to an increase in ridership, however, inaccurate information reduced their trust in the system and led them to be more dissatisfied which may have dissuaded some from using public transit.&amp;lt;ref&amp;gt;Chow paper&amp;lt;/ref&amp;gt;&lt;br /&gt;
&lt;br /&gt;
===Impact on Trip Planning===&lt;br /&gt;
Messaging can also affect riders’ choice of departure times and what routes they choose.  Tracking changes in passenger travel behavior in response to messaging can inform providers’ decisions whether to invest in systems for a whole network or to target specific locations.  Research finds passengers shifting from a “frequency-based” strategy to a “schedule-based” approach.  In the frequency approach riders without specific scheduling information choose routes that are known to operate more frequently to maximize opportunities to reduce their time in transit, an assumption commonly used in many trip assignment models.  With more scheduling information available, riders can choose between leaving later, arriving sooner, or minimizing wait times.  Presumably this could lead to greater demand on faster lines since passengers can time their trips better, though it may also favor some infrequent lines where precise arrival and departure times are available, a behavior known as hyperpath stretching. &amp;lt;ref&amp;gt;Fonzone paper&amp;lt;/ref&amp;gt;   &lt;br /&gt;
A recent study modeled two types of schedule-based approaches compared with the frequency approach based on knowing only average headways.  In this simulation model, “Busy” travelers leave at the last moment that allowed them to minimize total travel time and still reach their destination, resulting in more “saved time.”  Those needing to reach a destination “as soon as you can” (ASAYC) picked stops and routes that got them there at the earliest possible time.  Access to arrival/departure information reduced travel times by about 20% but also led to significant differences passenger loads depending on the available information and combination of passenger strategies. &amp;lt;ref&amp;gt;Fonzone paper&amp;lt;/ref&amp;gt;   Network managers should be aware of the potential implications of using these technologies. The fact that those using messaging greatly increased their travel suggests that agencies may be able to operate more efficiently by adhering to fixed headways rather than printed schedules.  &lt;br /&gt;
&lt;br /&gt;
==Remotely Accessed Information==&lt;br /&gt;
Transit information can also be made available to third party providers who can create smartphone apps for customers.&amp;lt;ref&amp;gt;Chow paper&amp;lt;/ref&amp;gt; As smartphone ownership continues to increase among the public, transit providers will be more able to supply to transit users regarding vehicle scheduling, fares, service disruptions, and future planning projects. Not all riders, of course, have smartphones with internet access. Still, research suggests a shift away from traditional methods of obtaining transit information and trip planning toward newer technology in ways that can enhance the riding experience.&amp;lt;ref&amp;gt;[name=Windmiller; Sarah Windmiller, Todd Hennessy, and Kari Edison Watkins, &amp;quot;Accessibility of Communication Technology and the Rider Experience,&amp;quot; Transportation Research Record No. 2415, Transportation Research Board of the National Academies, Washington, D.C., 2014, pp. 118-126.&amp;lt;/ref&amp;gt; Bus riders in St. Louis who used smartphones were more satisfied with their ability to make transfer connections, and reported better perceptions of safety, and overall ridership satisfaction.&amp;lt;ref&amp;gt;Windmiller paper&amp;lt;/ref&amp;gt; The authors suggest that access to smartphones and texting can lead to more positive perceptions of safety and security, increase the likelihood riders with continue riding transit, and recommend it to others.&lt;br /&gt;
A web-based survey of transit riders in Seattle, Washington likewise found that riders using a mobile bus location app reported more satisfaction with transit service, were likely to take more trips, and felt safer using it.  On the other hand, their expectations also increased, with most willing to tolerate margins of error of only 4 to 6 minutes with older users being considerably less tolerant.  Those with greater tolerance for errors in predicted arrival times were more likely to take transit. Those with lower tolerance for errors rode transit less often, as did those who did not feel that reported errors were addressed, indicating that agencies may be able to improve ridership by improving the accuracy of real time arrival/departure predictions. Some blamed the app but others faulted the agency, suggesting that issue reporting features should be incorporated directly into the technology and careful attention paid to resolving customer complaints.&amp;lt;ref&amp;gt;Gooze paper&amp;lt;/ref&amp;gt;  &lt;br /&gt;
Agencies should take care in pairing with third party providers.&amp;lt;ref&amp;gt;Chow paper&amp;lt;/ref&amp;gt;  They should also be aware that not all rider have the same access to smartphones; other options to consider include phones with interactive voice response (IVR) and computer-based websites.  IVR would be especially useful to riders over 40 who are less likely to have smartphones. &amp;lt;ref&amp;gt;[name=Windmiller]&amp;lt;/ref&amp;gt;&lt;br /&gt;
&lt;br /&gt;
==Further Reading==&lt;br /&gt;
Graham Caywood and Shana Johnson, “Real-Time Transit Information Reaps Rewards,” TR News, No. 292, May-June 2014, p. 65.&lt;br /&gt;
[[Category: Managing Transit]]&lt;/div&gt;</summary>
		<author><name>Mgarrett</name></author>
	</entry>
	<entry>
		<id>https://www.transitwiki.org/TransitWiki/index.php?title=Transit_Messaging&amp;diff=2237</id>
		<title>Transit Messaging</title>
		<link rel="alternate" type="text/html" href="https://www.transitwiki.org/TransitWiki/index.php?title=Transit_Messaging&amp;diff=2237"/>
		<updated>2015-04-01T21:31:46Z</updated>

		<summary type="html">&lt;p&gt;Mgarrett: /* Introduction */&lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;==Introduction==&lt;br /&gt;
Traditionally transit passengers have consulted schedule planners mainly for low frequency transit services where missing a departing vehicle could entail a long wait.  With the increasing availability of GPS tracking to generate [[Real-time information|real time arrival and departure information]], passengers can make more informed choices about their use of transit.  The same messaging technology can also provide information on transportation options at the endpoint of a trip.&amp;lt;ref&amp;gt;Graham and Johnson&amp;lt;/ref&amp;gt;  All this may affect travel behavior and change how transit agencies schedule service and the emphasis placed on factors such as service frequency versus on-time performance.&amp;lt;ref&amp;gt;Fonzone paper&amp;lt;/ref&amp;gt;&lt;br /&gt;
&lt;br /&gt;
==Customer Impact==&lt;br /&gt;
Studies have shown that transit providers can improve customer satisfaction at relatively low cost by the use of countdown signage at station locations.  This can result in passengers reducing their overestimates of wait time, reduce actual wait times or lead to changes in trip plans to minimize travel time, as well as increase passengers’ sense of security while waiting.  On the other hand it also puts greater pressure on transit providers to put more emphasis on service regularity as passengers become more aware of and demand greater adherence to scheduling.&amp;lt;ref&amp;gt;Chow paper&amp;lt;/ref&amp;gt;&lt;br /&gt;
&lt;br /&gt;
===Effect on Wait Time===&lt;br /&gt;
A study of the MTBA shows that passengers with access to countdown information incorporated it into their wait time estimates.  For wait times around 5 minutes they were generally more satisfied with the transit experience. For longer wait times, close to ten minutes, passengers became more dissatisfied. Availability of accurate information led to an increase in ridership, however, inaccurate information reduced their trust in the system and led them to be more dissatisfied which may have dissuaded some from using public transit.&amp;lt;ref&amp;gt;Chow paper&amp;lt;/ref&amp;gt;&lt;br /&gt;
&lt;br /&gt;
===Impact on Trip Planning===&lt;br /&gt;
Messaging can also affect riders’ choice of departure times and what routes they choose.  Tracking changes in passenger travel behavior in response to messaging can inform providers’ decisions whether to invest in systems for a whole network or to target specific locations.  Research finds passengers shifting from a “frequency-based” strategy to a “schedule-based” approach.  In the frequency approach riders without specific scheduling information choose routes that are known to operate more frequently to maximize opportunities to reduce their time in transit, an assumption commonly used in many trip assignment models.  With more scheduling information available, riders can choose between leaving later, arriving sooner, or minimizing wait times.  Presumably this could lead to greater demand on faster lines since passengers can time their trips better, though it may also favor some infrequent lines where precise arrival and departure times are available, a behavior known as hyperpath stretching. &amp;lt;ref&amp;gt;Fonzone paper&amp;lt;/ref&amp;gt;   &lt;br /&gt;
A recent study modeled two types of schedule-based approaches compared with the frequency approach based on knowing only average headways.  In this simulation model, “Busy” travelers leave at the last moment that allowed them to minimize total travel time and still reach their destination, resulting in more “saved time.”  Those needing to reach a destination “as soon as you can” (ASAYC) picked stops and routes that got them there at the earliest possible time.  Access to arrival/departure information reduced travel times by about 20% but also led to significant differences passenger loads depending on the available information and combination of passenger strategies. &amp;lt;ref&amp;gt;Fonzone paper&amp;lt;/ref&amp;gt;   Network managers should be aware of the potential implications of using these technologies. The fact that those using messaging greatly increased their travel suggests that agencies may be able to operate more efficiently by adhering to fixed headways rather than printed schedules.  &lt;br /&gt;
&lt;br /&gt;
==Remotely Accessed Information==&lt;br /&gt;
Transit information can also be made available to third party providers who can create smartphone apps for customers.&amp;lt;ref&amp;gt;Chow paper&amp;lt;/ref&amp;gt; As smartphone ownership continues to increase among the public, transit providers will be more able to supply to transit users regarding vehicle scheduling, fares, service disruptions, and future planning projects. Not all riders, of course, have smartphones with internet access. Still, research suggests a shift away from traditional methods of obtaining transit information and trip planning toward newer technology in ways that can enhance the riding experience.&amp;lt;ref&amp;gt;[name=Windmiller; Sarah Windmiller, Todd Hennessy, and Kari Edison Watkins, &amp;quot;Accessibility of Communication Technology and the Rider Experience,&amp;quot; Transportation Research Record No. 2415, Transportation Research Board of the National Academies, Washington, D.C., 2014, pp. 118-126.&amp;lt;/ref&amp;gt; Bus riders in St. Louis who used smartphones were more satisfied with their ability to make transfer connections, and reported better perceptions of safety, and overall ridership satisfaction.&amp;lt;ref&amp;gt;Windmiller paper&amp;lt;/ref&amp;gt; The authors suggest that access to smartphones and texting can lead to more positive perceptions of safety and security, increase the likelihood riders with continue riding transit, and recommend it to others.&lt;br /&gt;
A web-based survey of transit riders in Seattle, Washington likewise found that riders using a mobile bus location app reported more satisfaction with transit service, were likely to take more trips, and felt safer using it.  On the other hand, their expectations also increased, with most willing to tolerate margins of error of only 4 to 6 minutes with older users being considerably less tolerant.  Those with greater tolerance for errors in predicted arrival times were more likely to take transit. Those with lower tolerance for errors rode transit less often, as did those who did not feel that reported errors were addressed, indicating that agencies may be able to improve ridership by improving the accuracy of real time arrival/departure predictions. Some blamed the app but others faulted the agency, suggesting that issue reporting features should be incorporated directly into the technology and careful attention paid to resolving customer complaints.&amp;lt;ref&amp;gt;Gooze paper&amp;lt;/ref&amp;gt;  &lt;br /&gt;
Agencies should take care in pairing with third party providers.&amp;lt;ref&amp;gt;Chow paper&amp;lt;/ref&amp;gt;  They should also be aware that not all rider have the same access to smartphones; other options to consider include phones with interactive voice response (IVR) and computer-based websites.  IVR would be especially useful to riders over 40 who are less likely to have smartphones. &amp;lt;ref&amp;gt;[name=Windmiller]&amp;lt;/ref&amp;gt;&lt;br /&gt;
&lt;br /&gt;
==Further Reading==&lt;br /&gt;
Graham Caywood and Shana Johnson, “Real-Time Transit Information Reaps Rewards,” TR News, No. 292, May-June 2014, p. 65.&lt;br /&gt;
[[Category: Managing Transit]]&lt;/div&gt;</summary>
		<author><name>Mgarrett</name></author>
	</entry>
	<entry>
		<id>https://www.transitwiki.org/TransitWiki/index.php?title=Transit_Messaging&amp;diff=2236</id>
		<title>Transit Messaging</title>
		<link rel="alternate" type="text/html" href="https://www.transitwiki.org/TransitWiki/index.php?title=Transit_Messaging&amp;diff=2236"/>
		<updated>2015-04-01T21:31:07Z</updated>

		<summary type="html">&lt;p&gt;Mgarrett: /* Introduction */&lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;==Introduction==&lt;br /&gt;
Traditionally transit passengers have consulted schedule planners mainly for low frequency transit services where missing a departing vehicle could entail a long wait.  With the increasing availability of GPS tracking to generate [[Real-time information|real time arrival and departure information]], passengers can make more informed choices about their use of transit.  The same messaging technology can also provide information on transportation options at the endpoint of a trip.&amp;lt;ref&amp;gt;Graham and Johnson&amp;lt;/ref&amp;gt;  All this may affect travel behavior and change how transit agencies schedule service and the emphasis placed on factors such as service frequency versus on-time performance. &amp;lt;ref&amp;gt;Fonzone paper&amp;lt;/ref&amp;gt;&lt;br /&gt;
&lt;br /&gt;
==Customer Impact==&lt;br /&gt;
Studies have shown that transit providers can improve customer satisfaction at relatively low cost by the use of countdown signage at station locations.  This can result in passengers reducing their overestimates of wait time, reduce actual wait times or lead to changes in trip plans to minimize travel time, as well as increase passengers’ sense of security while waiting.  On the other hand it also puts greater pressure on transit providers to put more emphasis on service regularity as passengers become more aware of and demand greater adherence to scheduling.&amp;lt;ref&amp;gt;Chow paper&amp;lt;/ref&amp;gt;&lt;br /&gt;
&lt;br /&gt;
===Effect on Wait Time===&lt;br /&gt;
A study of the MTBA shows that passengers with access to countdown information incorporated it into their wait time estimates.  For wait times around 5 minutes they were generally more satisfied with the transit experience. For longer wait times, close to ten minutes, passengers became more dissatisfied. Availability of accurate information led to an increase in ridership, however, inaccurate information reduced their trust in the system and led them to be more dissatisfied which may have dissuaded some from using public transit.&amp;lt;ref&amp;gt;Chow paper&amp;lt;/ref&amp;gt;&lt;br /&gt;
&lt;br /&gt;
===Impact on Trip Planning===&lt;br /&gt;
Messaging can also affect riders’ choice of departure times and what routes they choose.  Tracking changes in passenger travel behavior in response to messaging can inform providers’ decisions whether to invest in systems for a whole network or to target specific locations.  Research finds passengers shifting from a “frequency-based” strategy to a “schedule-based” approach.  In the frequency approach riders without specific scheduling information choose routes that are known to operate more frequently to maximize opportunities to reduce their time in transit, an assumption commonly used in many trip assignment models.  With more scheduling information available, riders can choose between leaving later, arriving sooner, or minimizing wait times.  Presumably this could lead to greater demand on faster lines since passengers can time their trips better, though it may also favor some infrequent lines where precise arrival and departure times are available, a behavior known as hyperpath stretching. &amp;lt;ref&amp;gt;Fonzone paper&amp;lt;/ref&amp;gt;   &lt;br /&gt;
A recent study modeled two types of schedule-based approaches compared with the frequency approach based on knowing only average headways.  In this simulation model, “Busy” travelers leave at the last moment that allowed them to minimize total travel time and still reach their destination, resulting in more “saved time.”  Those needing to reach a destination “as soon as you can” (ASAYC) picked stops and routes that got them there at the earliest possible time.  Access to arrival/departure information reduced travel times by about 20% but also led to significant differences passenger loads depending on the available information and combination of passenger strategies. &amp;lt;ref&amp;gt;Fonzone paper&amp;lt;/ref&amp;gt;   Network managers should be aware of the potential implications of using these technologies. The fact that those using messaging greatly increased their travel suggests that agencies may be able to operate more efficiently by adhering to fixed headways rather than printed schedules.  &lt;br /&gt;
&lt;br /&gt;
==Remotely Accessed Information==&lt;br /&gt;
Transit information can also be made available to third party providers who can create smartphone apps for customers.&amp;lt;ref&amp;gt;Chow paper&amp;lt;/ref&amp;gt; As smartphone ownership continues to increase among the public, transit providers will be more able to supply to transit users regarding vehicle scheduling, fares, service disruptions, and future planning projects. Not all riders, of course, have smartphones with internet access. Still, research suggests a shift away from traditional methods of obtaining transit information and trip planning toward newer technology in ways that can enhance the riding experience.&amp;lt;ref&amp;gt;[name=Windmiller; Sarah Windmiller, Todd Hennessy, and Kari Edison Watkins, &amp;quot;Accessibility of Communication Technology and the Rider Experience,&amp;quot; Transportation Research Record No. 2415, Transportation Research Board of the National Academies, Washington, D.C., 2014, pp. 118-126.&amp;lt;/ref&amp;gt; Bus riders in St. Louis who used smartphones were more satisfied with their ability to make transfer connections, and reported better perceptions of safety, and overall ridership satisfaction.&amp;lt;ref&amp;gt;Windmiller paper&amp;lt;/ref&amp;gt; The authors suggest that access to smartphones and texting can lead to more positive perceptions of safety and security, increase the likelihood riders with continue riding transit, and recommend it to others.&lt;br /&gt;
A web-based survey of transit riders in Seattle, Washington likewise found that riders using a mobile bus location app reported more satisfaction with transit service, were likely to take more trips, and felt safer using it.  On the other hand, their expectations also increased, with most willing to tolerate margins of error of only 4 to 6 minutes with older users being considerably less tolerant.  Those with greater tolerance for errors in predicted arrival times were more likely to take transit. Those with lower tolerance for errors rode transit less often, as did those who did not feel that reported errors were addressed, indicating that agencies may be able to improve ridership by improving the accuracy of real time arrival/departure predictions. Some blamed the app but others faulted the agency, suggesting that issue reporting features should be incorporated directly into the technology and careful attention paid to resolving customer complaints.&amp;lt;ref&amp;gt;Gooze paper&amp;lt;/ref&amp;gt;  &lt;br /&gt;
Agencies should take care in pairing with third party providers.&amp;lt;ref&amp;gt;Chow paper&amp;lt;/ref&amp;gt;  They should also be aware that not all rider have the same access to smartphones; other options to consider include phones with interactive voice response (IVR) and computer-based websites.  IVR would be especially useful to riders over 40 who are less likely to have smartphones. &amp;lt;ref&amp;gt;[name=Windmiller]&amp;lt;/ref&amp;gt;&lt;br /&gt;
&lt;br /&gt;
==Further Reading==&lt;br /&gt;
Graham Caywood and Shana Johnson, “Real-Time Transit Information Reaps Rewards,” TR News, No. 292, May-June 2014, p. 65.&lt;br /&gt;
[[Category: Managing Transit]]&lt;/div&gt;</summary>
		<author><name>Mgarrett</name></author>
	</entry>
	<entry>
		<id>https://www.transitwiki.org/TransitWiki/index.php?title=Transit_Messaging&amp;diff=2235</id>
		<title>Transit Messaging</title>
		<link rel="alternate" type="text/html" href="https://www.transitwiki.org/TransitWiki/index.php?title=Transit_Messaging&amp;diff=2235"/>
		<updated>2015-04-01T21:30:39Z</updated>

		<summary type="html">&lt;p&gt;Mgarrett: Created page with &amp;quot;==Introduction== Traditionally transit passengers have consulted schedule planners mainly for low frequency transit services where missing a departing vehicle could entail a l...&amp;quot;&lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;==Introduction==&lt;br /&gt;
Traditionally transit passengers have consulted schedule planners mainly for low frequency transit services where missing a departing vehicle could entail a long wait.  With the increasing availability of GPS tracking to generate [[real time information|real time arrival and departure information]], passengers can make more informed choices about their use of transit.  The same messaging technology can also provide information on transportation options at the endpoint of a trip.&amp;lt;ref&amp;gt;Graham and Johnson&amp;lt;/ref&amp;gt;  All this may affect travel behavior and change how transit agencies schedule service and the emphasis placed on factors such as service frequency versus on-time performance. &amp;lt;ref&amp;gt;Fonzone paper&amp;lt;/ref&amp;gt;&lt;br /&gt;
&lt;br /&gt;
==Customer Impact==&lt;br /&gt;
Studies have shown that transit providers can improve customer satisfaction at relatively low cost by the use of countdown signage at station locations.  This can result in passengers reducing their overestimates of wait time, reduce actual wait times or lead to changes in trip plans to minimize travel time, as well as increase passengers’ sense of security while waiting.  On the other hand it also puts greater pressure on transit providers to put more emphasis on service regularity as passengers become more aware of and demand greater adherence to scheduling.&amp;lt;ref&amp;gt;Chow paper&amp;lt;/ref&amp;gt;&lt;br /&gt;
&lt;br /&gt;
===Effect on Wait Time===&lt;br /&gt;
A study of the MTBA shows that passengers with access to countdown information incorporated it into their wait time estimates.  For wait times around 5 minutes they were generally more satisfied with the transit experience. For longer wait times, close to ten minutes, passengers became more dissatisfied. Availability of accurate information led to an increase in ridership, however, inaccurate information reduced their trust in the system and led them to be more dissatisfied which may have dissuaded some from using public transit.&amp;lt;ref&amp;gt;Chow paper&amp;lt;/ref&amp;gt;&lt;br /&gt;
&lt;br /&gt;
===Impact on Trip Planning===&lt;br /&gt;
Messaging can also affect riders’ choice of departure times and what routes they choose.  Tracking changes in passenger travel behavior in response to messaging can inform providers’ decisions whether to invest in systems for a whole network or to target specific locations.  Research finds passengers shifting from a “frequency-based” strategy to a “schedule-based” approach.  In the frequency approach riders without specific scheduling information choose routes that are known to operate more frequently to maximize opportunities to reduce their time in transit, an assumption commonly used in many trip assignment models.  With more scheduling information available, riders can choose between leaving later, arriving sooner, or minimizing wait times.  Presumably this could lead to greater demand on faster lines since passengers can time their trips better, though it may also favor some infrequent lines where precise arrival and departure times are available, a behavior known as hyperpath stretching. &amp;lt;ref&amp;gt;Fonzone paper&amp;lt;/ref&amp;gt;   &lt;br /&gt;
A recent study modeled two types of schedule-based approaches compared with the frequency approach based on knowing only average headways.  In this simulation model, “Busy” travelers leave at the last moment that allowed them to minimize total travel time and still reach their destination, resulting in more “saved time.”  Those needing to reach a destination “as soon as you can” (ASAYC) picked stops and routes that got them there at the earliest possible time.  Access to arrival/departure information reduced travel times by about 20% but also led to significant differences passenger loads depending on the available information and combination of passenger strategies. &amp;lt;ref&amp;gt;Fonzone paper&amp;lt;/ref&amp;gt;   Network managers should be aware of the potential implications of using these technologies. The fact that those using messaging greatly increased their travel suggests that agencies may be able to operate more efficiently by adhering to fixed headways rather than printed schedules.  &lt;br /&gt;
&lt;br /&gt;
==Remotely Accessed Information==&lt;br /&gt;
Transit information can also be made available to third party providers who can create smartphone apps for customers.&amp;lt;ref&amp;gt;Chow paper&amp;lt;/ref&amp;gt; As smartphone ownership continues to increase among the public, transit providers will be more able to supply to transit users regarding vehicle scheduling, fares, service disruptions, and future planning projects. Not all riders, of course, have smartphones with internet access. Still, research suggests a shift away from traditional methods of obtaining transit information and trip planning toward newer technology in ways that can enhance the riding experience.&amp;lt;ref&amp;gt;[name=Windmiller; Sarah Windmiller, Todd Hennessy, and Kari Edison Watkins, &amp;quot;Accessibility of Communication Technology and the Rider Experience,&amp;quot; Transportation Research Record No. 2415, Transportation Research Board of the National Academies, Washington, D.C., 2014, pp. 118-126.&amp;lt;/ref&amp;gt; Bus riders in St. Louis who used smartphones were more satisfied with their ability to make transfer connections, and reported better perceptions of safety, and overall ridership satisfaction.&amp;lt;ref&amp;gt;Windmiller paper&amp;lt;/ref&amp;gt; The authors suggest that access to smartphones and texting can lead to more positive perceptions of safety and security, increase the likelihood riders with continue riding transit, and recommend it to others.&lt;br /&gt;
A web-based survey of transit riders in Seattle, Washington likewise found that riders using a mobile bus location app reported more satisfaction with transit service, were likely to take more trips, and felt safer using it.  On the other hand, their expectations also increased, with most willing to tolerate margins of error of only 4 to 6 minutes with older users being considerably less tolerant.  Those with greater tolerance for errors in predicted arrival times were more likely to take transit. Those with lower tolerance for errors rode transit less often, as did those who did not feel that reported errors were addressed, indicating that agencies may be able to improve ridership by improving the accuracy of real time arrival/departure predictions. Some blamed the app but others faulted the agency, suggesting that issue reporting features should be incorporated directly into the technology and careful attention paid to resolving customer complaints.&amp;lt;ref&amp;gt;Gooze paper&amp;lt;/ref&amp;gt;  &lt;br /&gt;
Agencies should take care in pairing with third party providers.&amp;lt;ref&amp;gt;Chow paper&amp;lt;/ref&amp;gt;  They should also be aware that not all rider have the same access to smartphones; other options to consider include phones with interactive voice response (IVR) and computer-based websites.  IVR would be especially useful to riders over 40 who are less likely to have smartphones. &amp;lt;ref&amp;gt;[name=Windmiller]&amp;lt;/ref&amp;gt;&lt;br /&gt;
&lt;br /&gt;
==Further Reading==&lt;br /&gt;
Graham Caywood and Shana Johnson, “Real-Time Transit Information Reaps Rewards,” TR News, No. 292, May-June 2014, p. 65.&lt;br /&gt;
[[Category: Managing Transit]]&lt;/div&gt;</summary>
		<author><name>Mgarrett</name></author>
	</entry>
	<entry>
		<id>https://www.transitwiki.org/TransitWiki/index.php?title=Bus_prioritization&amp;diff=2234</id>
		<title>Bus prioritization</title>
		<link rel="alternate" type="text/html" href="https://www.transitwiki.org/TransitWiki/index.php?title=Bus_prioritization&amp;diff=2234"/>
		<updated>2015-03-28T00:09:50Z</updated>

		<summary type="html">&lt;p&gt;Mgarrett: &lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;==Introduction==&lt;br /&gt;
One strategy to reduce travel times and provide more reliable transit service is through bus prioritization strategies.  These can take a number of forms including dedicated bus-only lanes, [[bus rapid transit]], [[Bus-on-shoulder|bus bypass shoulders]], [[transit signal priority (TSP)]] which shortens the traffic signal's red phase or extends the green phase for an approaching bus, or by queue jump treatments that permit buses and other vehicles in the far right turn or bus-only lane to proceed ahead of traffic in adjacent lanes.&lt;br /&gt;
&lt;br /&gt;
==Transit Signal Priority==&lt;br /&gt;
TSP can either be pretimed, triggered by an approaching bus, or the signal can be adjusted based on real time monitoring of traffic patterns.  This strategy is appropriate for intersections operating under LOS C or D and with a volume/capacity ratio less than 1.0, otherwise the longer queues can prevent buses from clearing the intersection.  The additional time allotted for buses is achieved through slight reductions in green phases for other traffic movements so that overall signal coordination is not affected.  Another option, known as a queue jump, is to give buses dropping off passengers at [[bus stop spacing and location|near-side stops]] a green light a few seconds before the adjacent lanes to allow it to merge into traffic at the far side of the intersection before the following traffic can cross.&amp;lt;ref name=rodriguezanddanaher&amp;gt;Adriana Rodriguez and Alan R. Danaher, [http://trb.metapress.com/content/v761533070312217/fulltext.pdf “Operational Comparison of Transit Signal Priority Strategies,”] Transportation Research Record No. 2418, 2014, pp. 84-91.&amp;lt;/ref&amp;gt;  One drawback of conventional TSP (CTSP) strategies is that they are typically based on sensors that may not provide accurate bus arrival time information to decide whether to shorten the red phase or extend the green.  As a result, there could be a waste of extra green time and unnecessary delays affecting side streets.&amp;lt;ref name=huetal&amp;gt;Jai Hu, Byungkyu (Brian) Park, and A. Emily Parkany, [http://trb.metapress.com/content/t54ku7636511k6p8/fulltext.pdf “Transit Signal Priority with Connected Vehicle Technology,”] Transportation Research Record No. 2418, 2014, pp. 20-29.&amp;lt;/ref&amp;gt;&lt;br /&gt;
&lt;br /&gt;
===Measuring Benefits===&lt;br /&gt;
Travel time savings from TSP can be measured by the number of minutes of reduced delay per mile of operation or per person. Predicting bus arrival times can be done using a variety of techniques including linear models, neural networks, vector regression, and k nearest neighbors regression.  A recent study using linear models to estimate interstop travel times combined with real-time GPS information on current vehicle location produced a flex schedule that performed better and faster than other machine learning models and made collecting additional GPS data unnecessary.&amp;lt;ref&amp;gt;Tony Hernandez, [http://trb.metapress.com/content/e0281525127w4087/fulltext.pdf “Flex Scheduling for Bus Arrival Time Prediction,”] Transportation Research Record No. 2418, 2014, pp. 110-115.&amp;lt;/ref&amp;gt;Even if detailed simulation modeling is not practical, simple sketch planning tools can be used to evaluate the optimal strategy for specific corridors.  Cost benefit analysis can then be conducted to determine it the necessary capital improvements, such as lengthening auxiliary lanes to reduce queuing, are warranted.&amp;lt;ref name=rodriguezanddanaher&amp;gt;&amp;lt;/ref&amp;gt;&lt;br /&gt;
&lt;br /&gt;
===Intelligent TSP===&lt;br /&gt;
One proposal to improve bus operations is to combine CTSP with emerging connected vehicle technology (CVT) which allows two way communications between buses and traffic signal facilities and can collect more accurate information based on [[automatic vehicle location]] (AVL) systems.  This TSP with CV (TSPCV) environment can supplement existing data with measurements of vehicle speed, position, acceleration and deceleration, queue lengths, arrival time, dwell time and number of passengers.  In addition to simple red signal truncation and green light extension, intelligent TSPCV can reallocate green time to when it will most benefit bus movement rather than just adding time, and thus minimize adverse impacts on non-transit vehicle travel especially on intersecting side streets.  Selective priority can be granted or withheld depending on factors such as whether buses are running on time or delayed, and the number of onboard passengers, in order to minimize total person delay across all modes.  Bus speeds can also be adjusted to take better advantage of TSP.  A recent study by the University of Virginia simulating traffic at a selected intersection found that TSPCV improves the reliability of bus service and can reduce bus delay by nearly 90% compared to less than 13% for CTSP.  Benefits decline as traffic volume approaches capacity since the proposed algorithm is designed to reduce the amount of green time granted to buses to prevent extra delay to other travel, but this minimizes overall person delay.&lt;br /&gt;
The authors conclude that this next-generation TSP could greatly reduce bus delay at signalized intersections without causing negative effects on other traffic.&amp;lt;ref name=huetal&amp;gt;Jai Hu, Byungkyu (Brian) Park, and A. Emily Parkany, “Transit Signal Priority with Connected Vehicle Technology,” Transportation Research Record No. 2418, 2014, pp. 20-29.&amp;lt;/ref&amp;gt;&lt;br /&gt;
&lt;br /&gt;
==Exclusive and Intermittent Bus Lanes==&lt;br /&gt;
Another alternative to improve bus speed and reliability is to allow buses either exclusive or preferential use of a travel lane.  This allows the bus to skip the car queues and minimizes delays experienced at traffic signals from car queuing.  However, especially in areas where bus traffic is light, this approach can result in under use of valuable roadway space and lead to longer car queues at signalized intersections.  As a result, even though bus passengers may enjoy reduced travel times, the total amount of delay in the system can increase as fewer cars are able to cross intersections on green lights.&amp;lt;ref name=gulerandmenendez&amp;gt;S. Ilgin Guler and Monica Menendez, [http://trb.metapress.com/content/277h85w255497224/fulltext.pdf &amp;quot;Evaluation of Presignals at Oversaturated Signalized Intersections,&amp;quot;] Transportation Research Record No. 2418, 2014, pp. 11-19.&amp;lt;/ref&amp;gt;  Bus lanes may also interfere with cars executing right turns.  However, bus only lanes also allow for use of queue jump signal operation.&amp;lt;ref name=rodriguezanddanaher&amp;gt;&amp;lt;/ref&amp;gt;&lt;br /&gt;
&lt;br /&gt;
===Use of Presignals===&lt;br /&gt;
One way that has been proposed that gives buses priority but still utilizes the full capacity of green signals is the use of a presignal placed upstream of the main signal.&amp;lt;ref name=gulerandmenendez&amp;gt;S. Ilgin Guler and Monica Menendez, &amp;quot;Evaluation of Presignals at Oversaturated Signalized Intersections,&amp;quot; Transportation Research Record No. 2418, 2014, pp. 11-19.&amp;lt;/ref&amp;gt;  The signal is located so that there is enough space ahead of the presignal that all cars queued up at the main signal will be able to clear the intersection when the light turns green, the same as when all lanes are in mixed use.  The presignal then releases the traffic to proceed to the main light which turns green; the presignal then holds further traffic to allow the traffic ahead ahead to clear.  Any arriving bus is then free to move up, discharge passengers and proceed through the intersection.  Automobile drivers should not experience any delays when buses are not present.  A study by Guler and Menendez found that this strategy consistently performs better than dedicated bus lanes at oversaturated intersections (greater than 105% of signal capacity) by reducing total person hours of delay (bus and car) without affecting bus service reliability.  At traffic levels between 85% and 105% of capacity, the system still reduced bus delays compared to mixed-use lanes.  The authors note that additional benefits could be obtained if use of presignals were combined with TSP.&lt;br /&gt;
&lt;br /&gt;
===Optimizing Priority Lanes===&lt;br /&gt;
While dedicated bus lanes can improve system reliability, isolated priority lanes often experience bottlenecks when buses reenter unrestricted traffic.  A better approach is to consider a network of connected priority lanes that links lane segments together to create a series of uninterrupted routes.  Hadas and Ceder identify eight ways buses can be given preferential treatment on street lanes: exclusive curb lane; semi-exclusive curb lane, lane shared with turning cars only; exclusive median lane with stop island; exclusive center lane; bus malls; exclusive freeway and highway lanes; highway ramp bypasses; and exclusive lanes to bypass traffic bottlenecks.&amp;lt;ref name=hadasandceder&amp;gt;Yuval Hadas and Avishai (Avi) Ceder, [http://trb.metapress.com/content/kw11g5x448787441/fulltext.pdf &amp;quot;Optimal Connected Urban Bus Network of Priority Lanes,&amp;quot;] Transportation Research Record No. 2418, 2014, pp. 49-57.&amp;lt;/ref&amp;gt;  Building on the work of Mesbah et al.,&amp;lt;ref&amp;gt;See notes 5-8 in Hadas and Ceder, supra.&amp;lt;/ref&amp;gt; the authors have developed an innovative systemwide approach for designing a  set of continuous priority bus lanes that considers all eight options, balances all bus route starts, stations, and ends, and maximizes travel time savings.  They suggest that such a network will allow for &amp;quot;faster vehicle movement with fewer interruptions, increased reliability of transfers, and better schedule adherence related to performance.&amp;quot;&amp;lt;ref&amp;gt;Hadas and Ceder, supra, p. 56.&amp;lt;/ref&amp;gt;&lt;br /&gt;
 &lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
==References==&lt;br /&gt;
&amp;lt;references/&amp;gt;&lt;br /&gt;
&lt;br /&gt;
==Further Reading==&lt;br /&gt;
&lt;br /&gt;
Jai Hu, Byungkyu (Brian) Park, and A. Emily Parkany, [http://trb.metapress.com/content/t54ku7636511k6p8/fulltext.pdf “Transit Signal Priority with Connected Vehicle Technology,”] Transportation Research Record No. 2418, 2014, pp. 20-29.&lt;br /&gt;
:This study proposes a new logic to overcome adverse effects of TSP using connected vehicle technology, including two-way communications between buses and the traffic signal controller, to generate accurate bus location information and data on number of passengers. The key feature is green time reallocation, which moves green time instead of adding extra green time, in response to overall person delay on the system. The proposal is then evaluated using both analytical and microscopic simulation approaches. Results showed that the proposed TSP logic reduced bus delay between 9% and 84% compared with conventional TSP and between 36% and 88% compared with the no-TSP condition, with no significant negative effects.&lt;br /&gt;
&lt;br /&gt;
Tony Hernandez, [http://trb.metapress.com/content/e0281525127w4087/fulltext.pdf “Flex Scheduling for Bus Arrival Time Prediction,”] Transportation Research Record No. 2418, 2014, pp. 110-115.&lt;br /&gt;
:This study used three weeks of Chicago, Illinois, Transit Authority bus route GPS data to compare the performance of several commonly used methods and algorithms for predicting bus arrival times, concluding that the use of computationally intensive machine learning algorithms, such as support vector regression, k nearest neighbor regression, and neural networks, is unnecessary. Simpler linear models combined with the real-time GPS bus location information could be used to determine explicitly the approximate historical interstop travel times for any time of the day and any day of the week, resulting in a flex schedule that was independent of scheduled departure or arrival times, and obviating the need for additional data collection.&lt;br /&gt;
&lt;br /&gt;
Adriana Rodriguez and Alan R. Danaher, [http://trb.metapress.com/content/v761533070312217/fulltext.pdf “Operational Comparison of Transit Signal Priority Strategies,”] Transportation Research Record No. 2418, 2014, pp. 84-91.&lt;br /&gt;
:General traffic can interfere with buses operating in mixed traffic and cause reductions in travel speed and system capacity. This paper presents a methodology for evaluating the impacts of TSP treatments on transit operations at a specific intersection by comparing various TSP options to determine which would give the highest travel time savings for signalized intersections along the study corridor.&lt;br /&gt;
&lt;br /&gt;
S. Ilgin Guler and Monica Menendez, [http://trb.metapress.com/content/277h85w255497224/fulltext.pdf &amp;quot;Evaluation of Presignals at Oversaturated Signalized Intersections,&amp;quot;] Transportation Research Record No. 2418, 2014, pp. 11-19.&lt;br /&gt;
:This paper quantifies the benefits on traffic flow of using presignals in terms of reducing systemwide total person hours of delay, specifically for oversaturated intersections. Results showed that presignals provided the lowest delay compared with a dedicated lane or mixed lane strategy, and that for oversaturated intersections, presignals were better for the system than dedicated bus lanes. Moreover, presignals could decrease the total person hours of delay compared with mixed lanes for large car demands.&lt;br /&gt;
&lt;br /&gt;
Yuval Hadas and Avishai (Avi) Ceder, [http://trb.metapress.com/content/kw11g5x448787441/fulltext.pdf &amp;quot;Optimal Connected Urban Bus Network of Priority Lanes,&amp;quot;] Transportation Research Record No. 2418, 2014, pp. 49-57.&lt;br /&gt;
:This paper presents a new model for selecting an optimal network of public transport (PT) priority lanes that would increase the reliability of transfers and provide better adherence to schedule performance. The study model was designed to maximize total travel time savings and, at the same time, maintain balanced origin and destination terminals, given budget constraints. It was used successfully in a case study of Petah Tikva, a midsize city in Israel, to produce an optimal network of priority lanes.&lt;br /&gt;
&lt;br /&gt;
A Guide for Implementing Bus on Shoulder (BOS) Systems&lt;br /&gt;
&lt;br /&gt;
Transit Cooperative Research Program (TCRP) Report 151, [http://onlinepubs.trb.org/onlinepubs/tcrp/tcrp_rpt_151.pdf &amp;quot;A Guide for Implementing Bus on Shoulder (BOS) Systems,&amp;quot;] 2012.  &lt;br /&gt;
:This TRB report provides guidelines for the planning, design, and implementation of BOS operations along urban freeways and major arterials. &lt;br /&gt;
&lt;br /&gt;
[[Category:Managing transit]]&lt;br /&gt;
[[Category:operating effectiveness]]&lt;/div&gt;</summary>
		<author><name>Mgarrett</name></author>
	</entry>
	<entry>
		<id>https://www.transitwiki.org/TransitWiki/index.php?title=Bus_prioritization&amp;diff=2233</id>
		<title>Bus prioritization</title>
		<link rel="alternate" type="text/html" href="https://www.transitwiki.org/TransitWiki/index.php?title=Bus_prioritization&amp;diff=2233"/>
		<updated>2015-03-28T00:09:06Z</updated>

		<summary type="html">&lt;p&gt;Mgarrett: &lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;==Introduction==&lt;br /&gt;
One strategy to reduce travel times and provide more reliable transit service is through bus prioritization strategies.  These can take a number of forms including dedicated bus-only lanes, [[bus rapid transit]], [[Bus-on-shoulder|bus bypass shoulders]], [[transit signal priority (TSP)]] which shortens the traffic signal's red phase or extends the green phase for an approaching bus, or by queue jump treatments that permit buses and other vehicles in the far right turn or bus-only lane to proceed ahead of traffic in adjacent lanes.&lt;br /&gt;
&lt;br /&gt;
==Transit Signal Priority==&lt;br /&gt;
TSP can either be pretimed, triggered by an approaching bus, or the signal can be adjusted based on real time monitoring of traffic patterns.  This strategy is appropriate for intersections operating under LOS C or D and with a volume/capacity ratio less than 1.0, otherwise the longer queues can prevent buses from clearing the intersection.  The additional time allotted for buses is achieved through slight reductions in green phases for other traffic movements so that overall signal coordination is not affected.  Another option, known as a queue jump, is to give buses dropping off passengers at [[bus stop spacing and location|near-side stops]] a green light a few seconds before the adjacent lanes to allow it to merge into traffic at the far side of the intersection before the following traffic can cross.&amp;lt;ref name=rodriguezanddanaher&amp;gt;Adriana Rodriguez and Alan R. Danaher, [http://trb.metapress.com/content/v761533070312217/fulltext.pdf “Operational Comparison of Transit Signal Priority Strategies,”] Transportation Research Record No. 2418, 2014, pp. 84-91.&amp;lt;/ref&amp;gt;  One drawback of conventional TSP (CTSP) strategies is that they are typically based on sensors that may not provide accurate bus arrival time information to decide whether to shorten the red phase or extend the green.  As a result, there could be a waste of extra green time and unnecessary delays affecting side streets.&amp;lt;ref name=huetal&amp;gt;Jai Hu, Byungkyu (Brian) Park, and A. Emily Parkany, [http://trb.metapress.com/content/t54ku7636511k6p8/fulltext.pdf “Transit Signal Priority with Connected Vehicle Technology,”] Transportation Research Record No. 2418, 2014, pp. 20-29.&amp;lt;/ref&amp;gt;&lt;br /&gt;
&lt;br /&gt;
===Measuring Benefits===&lt;br /&gt;
Travel time savings from TSP can be measured by the number of minutes of reduced delay per mile of operation or per person. Predicting bus arrival times can be done using a variety of techniques including linear models, neural networks, vector regression, and k nearest neighbors regression.  A recent study using linear models to estimate interstop travel times combined with real-time GPS information on current vehicle location produced a flex schedule that performed better and faster than other machine learning models and made collecting additional GPS data unnecessary.&amp;lt;ref&amp;gt;Tony Hernandez, [http://trb.metapress.com/content/e0281525127w4087/fulltext.pdf “Flex Scheduling for Bus Arrival Time Prediction,”] Transportation Research Record No. 2418, 2014, pp. 110-115.&amp;lt;/ref&amp;gt;Even if detailed simulation modeling is not practical, simple sketch planning tools can be used to evaluate the optimal strategy for specific corridors.  Cost benefit analysis can then be conducted to determine it the necessary capital improvements, such as lengthening auxiliary lanes to reduce queuing, are warranted.&amp;lt;ref name=rodriguezanddanaher&amp;gt;&amp;lt;/ref&amp;gt;&lt;br /&gt;
&lt;br /&gt;
===Intelligent TSP===&lt;br /&gt;
One proposal to improve bus operations is to combine CTSP with emerging connected vehicle technology (CVT) which allows two way communications between buses and traffic signal facilities and can collect more accurate information based on [[automatic vehicle location]] (AVL) systems.  This TSP with CV (TSPCV) environment can supplement existing data with measurements of vehicle speed, position, acceleration and deceleration, queue lengths, arrival time, dwell time and number of passengers.  In addition to simple red signal truncation and green light extension, intelligent TSPCV can reallocate green time to when it will most benefit bus movement rather than just adding time, and thus minimize adverse impacts on non-transit vehicle travel especially on intersecting side streets.  Selective priority can be granted or withheld depending on factors such as whether buses are running on time or delayed, and the number of onboard passengers, in order to minimize total person delay across all modes.  Bus speeds can also be adjusted to take better advantage of TSP.  A recent study by the University of Virginia simulating traffic at a selected intersection found that TSPCV improves the reliability of bus service and can reduce bus delay by nearly 90% compared to less than 13% for CTSP.  Benefits decline as traffic volume approaches capacity since the proposed algorithm is designed to reduce the amount of green time granted to buses to prevent extra delay to other travel, but this minimizes overall person delay.&lt;br /&gt;
The authors conclude that this next-generation TSP could greatly reduce bus delay at signalized intersections without causing negative effects on other traffic.&amp;lt;ref name=huetal&amp;gt;Jai Hu, Byungkyu (Brian) Park, and A. Emily Parkany, “Transit Signal Priority with Connected Vehicle Technology,” Transportation Research Record No. 2418, 2014, pp. 20-29.&amp;lt;/ref&amp;gt;&lt;br /&gt;
&lt;br /&gt;
==Exclusive and Intermittent Bus Lanes==&lt;br /&gt;
Another alternative to improve bus speed and reliability is to allow buses either exclusive or preferential use of a travel lane.  This allows the bus to skip the car queues and minimizes delays experienced at traffic signals from car queuing.  However, especially in areas where bus traffic is light, this approach can result in under use of valuable roadway space and lead to longer car queues at signalized intersections.  As a result, even though bus passengers may enjoy reduced travel times, the total amount of delay in the system can increase as fewer cars are able to cross intersections on green lights.&amp;lt;ref name=gulerandmenendez&amp;gt;S. Ilgin Guler and Monica Menendez, [http://trb.metapress.com/content/277h85w255497224/fulltext.pdf &amp;quot;Evaluation of Presignals at Oversaturated Signalized Intersections,&amp;quot;] Transportation Research Record No. 2418, 2014, pp. 11-19.&amp;lt;/ref&amp;gt;  Bus lanes may also interfere with cars executing right turns.  However, bus only lanes also allow for use of queue jump signal operation.&amp;lt;ref name=rodriguezanddanaher&amp;gt;&amp;lt;/ref&amp;gt;&lt;br /&gt;
&lt;br /&gt;
===Use of Presignals===&lt;br /&gt;
One way that has been proposed that gives buses priority but still utilizes the full capacity of green signals is the use of a presignal placed upstream of the main signal.&amp;lt;ref name=gulerandmenendez&amp;gt;S. Ilgin Guler and Monica Menendez, &amp;quot;Evaluation of Presignals at Oversaturated Signalized Intersections,&amp;quot; Transportation Research Record No. 2418, 2014, pp. 11-19.&amp;lt;/ref&amp;gt;  The signal is located so that there is enough space ahead of the presignal that all cars queued up at the main signal will be able to clear the intersection when the light turns green, the same as when all lanes are in mixed use.  The presignal then releases the traffic to proceed to the main light which turns green; the presignal then holds further traffic to allow the traffic ahead ahead to clear.  Any arriving bus is then free to move up, discharge passengers and proceed through the intersection.  Automobile drivers should not experience any delays when buses are not present.  A study by Guler and Menendez found that this strategy consistently performs better than dedicated bus lanes at oversaturated intersections (greater than 105% of signal capacity) by reducing total person hours of delay (bus and car) without affecting bus service reliability.  At traffic levels between 85% and 105% of capacity, the system still reduced bus delays compared to mixed-use lanes.  The authors note that additional benefits could be obtained if use of presignals were combined with TSP.&lt;br /&gt;
&lt;br /&gt;
===Optimizing Priority Lanes===&lt;br /&gt;
While dedicated bus lanes can improve system reliability, isolated priority lanes often experience bottlenecks when buses reenter unrestricted traffic.  A better approach is to consider a network of connected priority lanes that links lane segments together to create a series of uninterrupted routes.  Hadas and Ceder identify eight ways buses can be given preferential treatment on street lanes: exclusive curb lane; semi-exclusive curb lane, lane shared with turning cars only; exclusive median lane with stop island; exclusive center lane; bus malls; exclusive freeway and highway lanes; highway ramp bypasses; and exclusive lanes to bypass traffic bottlenecks.&amp;lt;ref name=hadasandceder&amp;gt;Yuval Hadas and Avishai (Avi) Ceder, [http://trb.metapress.com/content/kw11g5x448787441/fulltext.pdf &amp;quot;Optimal Connected Urban Bus Network of Priority Lanes,&amp;quot;] Transportation Research Record No. 2418, 2014, pp. 49-57.&amp;lt;/ref&amp;gt;  Building on the work of Mesbah et al.,&amp;lt;ref&amp;gt;See notes 5-8 in Hadas and Ceder, supra.&amp;lt;/ref&amp;gt; the authors have developed an innovative systemwide approach for designing a  set of continuous priority bus lanes that considers all eight options, balances all bus route starts, stations, and ends, and maximizes travel time savings.  They suggest that such a network will allow for &amp;quot;faster vehicle movement with fewer interruptions, increased reliability of transfers, and better schedule adherence related to performance.&amp;quot;&amp;lt;ref&amp;gt;Hadas and Ceder, supra, p. 56.&amp;lt;/ref&amp;gt;&lt;br /&gt;
 &lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
==References==&lt;br /&gt;
&amp;lt;references/&amp;gt;&lt;br /&gt;
&lt;br /&gt;
==Further Reading==&lt;br /&gt;
&lt;br /&gt;
Jai Hu, Byungkyu (Brian) Park, and A. Emily Parkany, [http://trb.metapress.com/content/t54ku7636511k6p8/fulltext.pdf “Transit Signal Priority with Connected Vehicle Technology,”] Transportation Research Record No. 2418, 2014, pp. 20-29.&lt;br /&gt;
:This study proposes a new logic to overcome adverse effects of TSP using connected vehicle technology, including two-way communications between buses and the traffic signal controller, to generate accurate bus location information and data on number of passengers. The key feature is green time reallocation, which moves green time instead of adding extra green time, in response to overall person delay on the system. The proposal is then evaluated using both analytical and microscopic simulation approaches. Results showed that the proposed TSP logic reduced bus delay between 9% and 84% compared with conventional TSP and between 36% and 88% compared with the no-TSP condition, with no significant negative effects.&lt;br /&gt;
&lt;br /&gt;
Tony Hernandez, [http://trb.metapress.com/content/e0281525127w4087/fulltext.pdf “Flex Scheduling for Bus Arrival Time Prediction,”] Transportation Research Record No. 2418, 2014, pp. 110-115.&lt;br /&gt;
:This study used three weeks of Chicago, Illinois, Transit Authority bus route GPS data to compare the performance of several commonly used methods and algorithms for predicting bus arrival times, concluding that the use of computationally intensive machine learning algorithms, such as support vector regression, k nearest neighbor regression, and neural networks, is unnecessary. Simpler linear models combined with the real-time GPS bus location information could be used to determine explicitly the approximate historical interstop travel times for any time of the day and any day of the week, resulting in a flex schedule that was independent of scheduled departure or arrival times, and obviating the need for additional data collection.&lt;br /&gt;
&lt;br /&gt;
Adriana Rodriguez and Alan R. Danaher, [http://trb.metapress.com/content/v761533070312217/fulltext.pdf “Operational Comparison of Transit Signal Priority Strategies,”] Transportation Research Record No. 2418, 2014, pp. 84-91.&lt;br /&gt;
:General traffic can interfere with buses operating in mixed traffic and cause reductions in travel speed and system capacity. This paper presents a methodology for evaluating the impacts of TSP treatments on transit operations at a specific intersection by comparing various TSP options to determine which would give the highest travel time savings for signalized intersections along the study corridor.&lt;br /&gt;
&lt;br /&gt;
S. Ilgin Guler and Monica Menendez, [http://trb.metapress.com/content/277h85w255497224/fulltext.pdf &amp;quot;Evaluation of Presignals at Oversaturated Signalized Intersections,&amp;quot;] Transportation Research Record No. 2418, 2014, pp. 11-19.&lt;br /&gt;
:This paper quantifies the benefits on traffic flow of using presignals in terms of reducing systemwide total person hours of delay, specifically for oversaturated intersections. Results showed that presignals provided the lowest delay compared with a dedicated lane or mixed lane strategy, and that for oversaturated intersections, presignals were better for the system than dedicated bus lanes. Moreover, presignals could decrease the total person hours of delay compared with mixed lanes for large car demands.&lt;br /&gt;
&lt;br /&gt;
Yuval Hadas and Avishai (Avi) Ceder, [http://trb.metapress.com/content/kw11g5x448787441/fulltext.pdf &amp;quot;Optimal Connected Urban Bus Network of Priority Lanes,&amp;quot;] Transportation Research Record No. 2418, 2014, pp. 49-57.&lt;br /&gt;
:This paper presents a new model for selecting an optimal network of public transport (PT) priority lanes that would increase the reliability of transfers and provide better adherence to schedule performance. The study model was designed to maximize total travel time savings and, at the same time, maintain balanced origin and destination terminals, given budget constraints. It was used successfully in a case study of Petah Tikva, a midsize city in Israel, to produce an optimal network of priority lanes.&lt;br /&gt;
&lt;br /&gt;
A Guide for Implementing Bus on Shoulder (BOS) Systems&lt;br /&gt;
&lt;br /&gt;
Transit Cooperative Research Program (TCRP) Report 151, [http://onlinepubs.trb.org/onlinepubs/tcrp/tcrp_rpt_151.pdf &amp;quot;A Guide for Implementing Bus on Shoulder (BOS) Systems,&amp;quot;] 2012.  &lt;br /&gt;
:This TRB report provides guidelines for the planning, design, and implementation of BOS operations along urban freeways and major arterials. &lt;br /&gt;
&lt;br /&gt;
[[Category:Managing transit]]&lt;br /&gt;
[[Category:operating efficiency]]&lt;/div&gt;</summary>
		<author><name>Mgarrett</name></author>
	</entry>
	<entry>
		<id>https://www.transitwiki.org/TransitWiki/index.php?title=Bus_prioritization&amp;diff=2232</id>
		<title>Bus prioritization</title>
		<link rel="alternate" type="text/html" href="https://www.transitwiki.org/TransitWiki/index.php?title=Bus_prioritization&amp;diff=2232"/>
		<updated>2015-03-28T00:03:54Z</updated>

		<summary type="html">&lt;p&gt;Mgarrett: &lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;==Introduction==&lt;br /&gt;
One strategy to reduce travel times and provide more reliable transit service is through bus prioritization strategies.  These can take a number of forms including dedicated bus-only lanes, [[bus rapid transit]], [[Bus-on-shoulder|bus bypass shoulders]], [[transit signal priority (TSP)]] which shortens the traffic signal's red phase or extends the green phase for an approaching bus, or by queue jump treatments that permit buses and other vehicles in the far right turn or bus-only lane to proceed ahead of traffic in adjacent lanes.&lt;br /&gt;
&lt;br /&gt;
==Transit Signal Priority==&lt;br /&gt;
TSP can either be pretimed, triggered by an approaching bus, or the signal can be adjusted based on real time monitoring of traffic patterns.  This strategy is appropriate for intersections operating under LOS C or D and with a volume/capacity ratio less than 1.0, otherwise the longer queues can prevent buses from clearing the intersection.  The additional time allotted for buses is achieved through slight reductions in green phases for other traffic movements so that overall signal coordination is not affected.  Another option, known as a queue jump, is to give buses dropping off passengers at [[bus stop spacing and location|near-side stops]] a green light a few seconds before the adjacent lanes to allow it to merge into traffic at the far side of the intersection before the following traffic can cross.&amp;lt;ref name=rodriguezanddanaher&amp;gt;Adriana Rodriguez and Alan R. Danaher, [http://trb.metapress.com/content/v761533070312217/fulltext.pdf “Operational Comparison of Transit Signal Priority Strategies,”] Transportation Research Record No. 2418, 2014, pp. 84-91.&amp;lt;/ref&amp;gt;  One drawback of conventional TSP (CTSP) strategies is that they are typically based on sensors that may not provide accurate bus arrival time information to decide whether to shorten the red phase or extend the green.  As a result, there could be a waste of extra green time and unnecessary delays affecting side streets.&amp;lt;ref name=huetal&amp;gt;Jai Hu, Byungkyu (Brian) Park, and A. Emily Parkany, [http://trb.metapress.com/content/t54ku7636511k6p8/fulltext.pdf “Transit Signal Priority with Connected Vehicle Technology,”] Transportation Research Record No. 2418, 2014, pp. 20-29.&amp;lt;/ref&amp;gt;&lt;br /&gt;
&lt;br /&gt;
===Measuring Benefits===&lt;br /&gt;
Travel time savings from TSP can be measured by the number of minutes of reduced delay per mile of operation or per person. Predicting bus arrival times can be done using a variety of techniques including linear models, neural networks, vector regression, and k nearest neighbors regression.  A recent study using linear models to estimate interstop travel times combined with real-time GPS information on current vehicle location produced a flex schedule that performed better and faster than other machine learning models and made collecting additional GPS data unnecessary.&amp;lt;ref&amp;gt;Tony Hernandez, [http://trb.metapress.com/content/e0281525127w4087/fulltext.pdf “Flex Scheduling for Bus Arrival Time Prediction,”] Transportation Research Record No. 2418, 2014, pp. 110-115.&amp;lt;/ref&amp;gt;Even if detailed simulation modeling is not practical, simple sketch planning tools can be used to evaluate the optimal strategy for specific corridors.  Cost benefit analysis can then be conducted to determine it the necessary capital improvements, such as lengthening auxiliary lanes to reduce queuing, are warranted.&amp;lt;ref name=rodriguezanddanaher&amp;gt;&amp;lt;/ref&amp;gt;&lt;br /&gt;
&lt;br /&gt;
===Intelligent TSP===&lt;br /&gt;
One proposal to improve bus operations is to combine CTSP with emerging connected vehicle technology (CVT) which allows two way communications between buses and traffic signal facilities and can collect more accurate information based on [[automatic vehicle location]] (AVL) systems.  This TSP with CV (TSPCV) environment can supplement existing data with measurements of vehicle speed, position, acceleration and deceleration, queue lengths, arrival time, dwell time and number of passengers.  In addition to simple red signal truncation and green light extension, intelligent TSPCV can reallocate green time to when it will most benefit bus movement rather than just adding time, and thus minimize adverse impacts on non-transit vehicle travel especially on intersecting side streets.  Selective priority can be granted or withheld depending on factors such as whether buses are running on time or delayed, and the number of onboard passengers, in order to minimize total person delay across all modes.  Bus speeds can also be adjusted to take better advantage of TSP.  A recent study by the University of Virginia simulating traffic at a selected intersection found that TSPCV improves the reliability of bus service and can reduce bus delay by nearly 90% compared to less than 13% for CTSP.  Benefits decline as traffic volume approaches capacity since the proposed algorithm is designed to reduce the amount of green time granted to buses to prevent extra delay to other travel, but this minimizes overall person delay.&lt;br /&gt;
The authors conclude that this next-generation TSP could greatly reduce bus delay at signalized intersections without causing negative effects on other traffic.&amp;lt;ref name=huetal&amp;gt;Jai Hu, Byungkyu (Brian) Park, and A. Emily Parkany, “Transit Signal Priority with Connected Vehicle Technology,” Transportation Research Record No. 2418, 2014, pp. 20-29.&amp;lt;/ref&amp;gt;&lt;br /&gt;
&lt;br /&gt;
==Exclusive and Intermittent Bus Lanes==&lt;br /&gt;
Another alternative to improve bus speed and reliability is to allow buses either exclusive or preferential use of a travel lane.  This allows the bus to skip the car queues and minimizes delays experienced at traffic signals from car queuing.  However, especially in areas where bus traffic is light, this approach can result in under use of valuable roadway space and lead to longer car queues at signalized intersections.  As a result, even though bus passengers may enjoy reduced travel times, the total amount of delay in the system can increase as fewer cars are able to cross intersections on green lights.&amp;lt;ref name=gulerandmenendez&amp;gt;S. Ilgin Guler and Monica Menendez, [http://trb.metapress.com/content/277h85w255497224/fulltext.pdf &amp;quot;Evaluation of Presignals at Oversaturated Signalized Intersections,&amp;quot;] Transportation Research Record No. 2418, 2014, pp. 11-19.&amp;lt;/ref&amp;gt;  Bus lanes may also interfere with cars executing right turns.  However, bus only lanes also allow for use of queue jump signal operation.&amp;lt;ref name=rodriguezanddanaher&amp;gt;&amp;lt;/ref&amp;gt;&lt;br /&gt;
&lt;br /&gt;
===Use of Presignals===&lt;br /&gt;
One way that has been proposed that gives buses priority but still utilizes the full capacity of green signals is the use of a presignal placed upstream of the main signal.&amp;lt;ref name=gulerandmenendez&amp;gt;S. Ilgin Guler and Monica Menendez, &amp;quot;Evaluation of Presignals at Oversaturated Signalized Intersections,&amp;quot; Transportation Research Record No. 2418, 2014, pp. 11-19.&amp;lt;/ref&amp;gt;  The signal is located so that there is enough space ahead of the presignal that all cars queued up at the main signal will be able to clear the intersection when the light turns green, the same as when all lanes are in mixed use.  The presignal then releases the traffic to proceed to the main light which turns green; the presignal then holds further traffic to allow the traffic ahead ahead to clear.  Any arriving bus is then free to move up, discharge passengers and proceed through the intersection.  Automobile drivers should not experience any delays when buses are not present.  A study by Guler and Menendez found that this strategy consistently performs better than dedicated bus lanes at oversaturated intersections (greater than 105% of signal capacity) by reducing total person hours of delay (bus and car) without affecting bus service reliability.  At traffic levels between 85% and 105% of capacity, the system still reduced bus delays compared to mixed-use lanes.  The authors note that additional benefits could be obtained if use of presignals were combined with TSP.&lt;br /&gt;
&lt;br /&gt;
===Optimizing Priority Lanes===&lt;br /&gt;
While dedicated bus lanes can improve system reliability, isolated priority lanes often experience bottlenecks when buses reenter unrestricted traffic.  A better approach is to consider a network of connected priority lanes that links lane segments together to create a series of uninterrupted routes.  Hadas and Ceder identify eight ways buses can be given preferential treatment on street lanes: exclusive curb lane; semi-exclusive curb lane, lane shared with turning cars only; exclusive median lane with stop island; exclusive center lane; bus malls; exclusive freeway and highway lanes; highway ramp bypasses; and exclusive lanes to bypass traffic bottlenecks.&amp;lt;ref name=hadasandceder&amp;gt;Yuval Hadas and Avishai (Avi) Ceder, [http://trb.metapress.com/content/kw11g5x448787441/fulltext.pdf &amp;quot;Optimal Connected Urban Bus Network of Priority Lanes,&amp;quot;] Transportation Research Record No. 2418, 2014, pp. 49-57.&amp;lt;/ref&amp;gt;  Building on the work of Mesbah et al.,&amp;lt;ref&amp;gt;See notes 5-8 in Hadas and Ceder, supra.&amp;lt;/ref&amp;gt; the authors have developed an innovative systemwide approach for designing a  set of continuous priority bus lanes that considers all eight options, balances all bus route starts, stations, and ends, and maximizes travel time savings.  They suggest that such a network will allow for &amp;quot;faster vehicle movement with fewer interruptions, increased reliability of transfers, and better schedule adherence related to performance.&amp;quot;&amp;lt;ref&amp;gt;Hadas and Ceder, supra, p. 56.&amp;lt;/ref&amp;gt;&lt;br /&gt;
 &lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
==References==&lt;br /&gt;
&amp;lt;references/&amp;gt;&lt;br /&gt;
&lt;br /&gt;
==Further Reading==&lt;br /&gt;
&lt;br /&gt;
Jai Hu, Byungkyu (Brian) Park, and A. Emily Parkany, [http://trb.metapress.com/content/t54ku7636511k6p8/fulltext.pdf “Transit Signal Priority with Connected Vehicle Technology,”] Transportation Research Record No. 2418, 2014, pp. 20-29.&lt;br /&gt;
:This study proposes a new logic to overcome adverse effects of TSP using connected vehicle technology, including two-way communications between buses and the traffic signal controller, to generate accurate bus location information and data on number of passengers. The key feature is green time reallocation, which moves green time instead of adding extra green time, in response to overall person delay on the system. The proposal is then evaluated using both analytical and microscopic simulation approaches. Results showed that the proposed TSP logic reduced bus delay between 9% and 84% compared with conventional TSP and between 36% and 88% compared with the no-TSP condition, with no significant negative effects.&lt;br /&gt;
&lt;br /&gt;
Tony Hernandez, [http://trb.metapress.com/content/e0281525127w4087/fulltext.pdf “Flex Scheduling for Bus Arrival Time Prediction,”] Transportation Research Record No. 2418, 2014, pp. 110-115.&lt;br /&gt;
:This study used three weeks of Chicago, Illinois, Transit Authority bus route GPS data to compare the performance of several commonly used methods and algorithms for predicting bus arrival times, concluding that the use of computationally intensive machine learning algorithms, such as support vector regression, k nearest neighbor regression, and neural networks, is unnecessary. Simpler linear models combined with the real-time GPS bus location information could be used to determine explicitly the approximate historical interstop travel times for any time of the day and any day of the week, resulting in a flex schedule that was independent of scheduled departure or arrival times, and obviating the need for additional data collection.&lt;br /&gt;
&lt;br /&gt;
Adriana Rodriguez and Alan R. Danaher, [http://trb.metapress.com/content/v761533070312217/fulltext.pdf “Operational Comparison of Transit Signal Priority Strategies,”] Transportation Research Record No. 2418, 2014, pp. 84-91.&lt;br /&gt;
:General traffic can interfere with buses operating in mixed traffic and cause reductions in travel speed and system capacity. This paper presents a methodology for evaluating the impacts of TSP treatments on transit operations at a specific intersection by comparing various TSP options to determine which would give the highest travel time savings for signalized intersections along the study corridor.&lt;br /&gt;
&lt;br /&gt;
S. Ilgin Guler and Monica Menendez, [http://trb.metapress.com/content/277h85w255497224/fulltext.pdf &amp;quot;Evaluation of Presignals at Oversaturated Signalized Intersections,&amp;quot;] Transportation Research Record No. 2418, 2014, pp. 11-19.&lt;br /&gt;
:This paper quantifies the benefits on traffic flow of using presignals in terms of reducing systemwide total person hours of delay, specifically for oversaturated intersections. Results showed that presignals provided the lowest delay compared with a dedicated lane or mixed lane strategy, and that for oversaturated intersections, presignals were better for the system than dedicated bus lanes. Moreover, presignals could decrease the total person hours of delay compared with mixed lanes for large car demands.&lt;br /&gt;
&lt;br /&gt;
Yuval Hadas and Avishai (Avi) Ceder, [http://trb.metapress.com/content/kw11g5x448787441/fulltext.pdf &amp;quot;Optimal Connected Urban Bus Network of Priority Lanes,&amp;quot;] Transportation Research Record No. 2418, 2014, pp. 49-57.&lt;br /&gt;
:This paper presents a new model for selecting an optimal network of public transport (PT) priority lanes that would increase the reliability of transfers and provide better adherence to schedule performance. The study model was designed to maximize total travel time savings and, at the same time, maintain balanced origin and destination terminals, given budget constraints. It was used successfully in a case study of Petah Tikva, a midsize city in Israel, to produce an optimal network of priority lanes.&lt;br /&gt;
&lt;br /&gt;
A Guide for Implementing Bus on Shoulder (BOS) Systems&lt;br /&gt;
&lt;br /&gt;
Transit Cooperative Research Program (TCRP) Report 151, [http://onlinepubs.trb.org/onlinepubs/tcrp/tcrp_rpt_151.pdf &amp;quot;A Guide for Implementing Bus on Shoulder (BOS) Systems,&amp;quot;] 2012.  &lt;br /&gt;
:This TRB report provides guidelines for the planning, design, and implementation of BOS operations along urban freeways and major arterials. &lt;br /&gt;
&lt;br /&gt;
[[Category:Managing transit]]&lt;/div&gt;</summary>
		<author><name>Mgarrett</name></author>
	</entry>
	<entry>
		<id>https://www.transitwiki.org/TransitWiki/index.php?title=Bus_prioritization&amp;diff=2231</id>
		<title>Bus prioritization</title>
		<link rel="alternate" type="text/html" href="https://www.transitwiki.org/TransitWiki/index.php?title=Bus_prioritization&amp;diff=2231"/>
		<updated>2015-03-27T23:58:06Z</updated>

		<summary type="html">&lt;p&gt;Mgarrett: /* Optimizing Priority Lanes */&lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;==Introduction==&lt;br /&gt;
One strategy to reduce travel times and provide more reliable transit service is through bus prioritization strategies.  These can take a number of forms including dedicated bus-only lanes, [[bus rapid transit]], [[Bus-on-shoulder|bus bypass shoulders]], [[transit signal priority (TSP)]] which shortens the traffic signal's red phase or extends the green phase for an approaching bus, or by queue jump treatments that permit buses and other vehicles in the far right turn or bus-only lane to proceed ahead of traffic in adjacent lanes.&lt;br /&gt;
&lt;br /&gt;
==Transit Signal Priority==&lt;br /&gt;
TSP can either be pretimed, triggered by an approaching bus, or the signal can be adjusted based on real time monitoring of traffic patterns.  This strategy is appropriate for intersections operating under LOS C or D and with a volume/capacity ratio less than 1.0, otherwise the longer queues can prevent buses from clearing the intersection.  The additional time allotted for buses is achieved through slight reductions in green phases for other traffic movements so that overall signal coordination is not affected.  Another option, known as a queue jump, is to give buses dropping off passengers at [[bus stop spacing and location|near-side stops]] a green light a few seconds before the adjacent lanes to allow it to merge into traffic at the far side of the intersection before the following traffic can cross.&amp;lt;ref name=rodriguezanddanaher&amp;gt;Adriana Rodriguez and Alan R. Danaher, [http://trb.metapress.com/content/v761533070312217/fulltext.pdf “Operational Comparison of Transit Signal Priority Strategies,”] Transportation Research Record No. 2418, 2014, pp. 84-91.&amp;lt;/ref&amp;gt;  One drawback of conventional TSP (CTSP) strategies is that they are typically based on sensors that may not provide accurate bus arrival time information to decide whether to shorten the red phase or extend the green.  As a result, there could be a waste of extra green time and unnecessary delays affecting side streets.&amp;lt;ref name=huetal&amp;gt;Jai Hu, Byungkyu (Brian) Park, and A. Emily Parkany, [http://trb.metapress.com/content/t54ku7636511k6p8/fulltext.pdf “Transit Signal Priority with Connected Vehicle Technology,”] Transportation Research Record No. 2418, 2014, pp. 20-29.&amp;lt;/ref&amp;gt;&lt;br /&gt;
&lt;br /&gt;
===Measuring Benefits===&lt;br /&gt;
Travel time savings from TSP can be measured by the number of minutes of reduced delay per mile of operation or per person. Even if detailed simulation modeling is not practical, simple sketch planning tools can be used to evaluate the optimal strategy for specific corridors.  Cost benefit analysis can then be conducted to determine it the necessary capital improvements, such as lengthening auxiliary lanes to reduce queuing, are warranted.&amp;lt;ref name=rodriguezanddanaher&amp;gt;&amp;lt;/ref&amp;gt;&lt;br /&gt;
&lt;br /&gt;
===Intelligent TSP===&lt;br /&gt;
One proposal to improve bus operations is to combine CTSP with emerging connected vehicle technology (CVT) which allows two way communications between buses and traffic signal facilities and can collect more accurate information based on [[automatic vehicle location]] (AVL) systems.  This TSP with CV (TSPCV) environment can supplement existing data with measurements of vehicle speed, position, acceleration and deceleration, queue lengths, arrival time, dwell time and number of passengers.  In addition to simple red signal truncation and green light extension, intelligent TSPCV can reallocate green time to when it will most benefit bus movement rather than just adding time, and thus minimize adverse impacts on non-transit vehicle travel especially on intersecting side streets.  Selective priority can be granted or withheld depending on factors such as whether buses are running on time or delayed, and the number of onboard passengers, in order to minimize total person delay across all modes.  Bus speeds can also be adjusted to take better advantage of TSP.  A recent study by the University of Virginia simulating traffic at a selected intersection found that TSPCV improves the reliability of bus service and can reduce bus delay by nearly 90% compared to less than 13% for CTSP.  Benefits decline as traffic volume approaches capacity since the proposed algorithm is designed to reduce the amount of green time granted to buses to prevent extra delay to other travel, but this minimizes overall person delay.&lt;br /&gt;
The authors conclude that this next-generation TSP could greatly reduce bus delay at signalized intersections without causing negative effects on other traffic.&amp;lt;ref name=huetal&amp;gt;Jai Hu, Byungkyu (Brian) Park, and A. Emily Parkany, “Transit Signal Priority with Connected Vehicle Technology,” Transportation Research Record No. 2418, 2014, pp. 20-29.&amp;lt;/ref&amp;gt;&lt;br /&gt;
&lt;br /&gt;
==Exclusive and Intermittent Bus Lanes==&lt;br /&gt;
Another alternative to improve bus speed and reliability is to allow buses either exclusive or preferential use of a travel lane.  This allows the bus to skip the car queues and minimizes delays experienced at traffic signals from car queuing.  However, especially in areas where bus traffic is light, this approach can result in under use of valuable roadway space and lead to longer car queues at signalized intersections.  As a result, even though bus passengers may enjoy reduced travel times, the total amount of delay in the system can increase as fewer cars are able to cross intersections on green lights.&amp;lt;ref name=gulerandmenendez&amp;gt;S. Ilgin Guler and Monica Menendez, [http://trb.metapress.com/content/277h85w255497224/fulltext.pdf &amp;quot;Evaluation of Presignals at Oversaturated Signalized Intersections,&amp;quot;] Transportation Research Record No. 2418, 2014, pp. 11-19.&amp;lt;/ref&amp;gt;  Bus lanes may also interfere with cars executing right turns.  However, bus only lanes also allow for use of queue jump signal operation.&amp;lt;ref name=rodriguezanddanaher&amp;gt;&amp;lt;/ref&amp;gt;&lt;br /&gt;
&lt;br /&gt;
===Use of Presignals===&lt;br /&gt;
One way that has been proposed that gives buses priority but still utilizes the full capacity of green signals is the use of a presignal placed upstream of the main signal.&amp;lt;ref name=gulerandmenendez&amp;gt;S. Ilgin Guler and Monica Menendez, &amp;quot;Evaluation of Presignals at Oversaturated Signalized Intersections,&amp;quot; Transportation Research Record No. 2418, 2014, pp. 11-19.&amp;lt;/ref&amp;gt;  The signal is located so that there is enough space ahead of the presignal that all cars queued up at the main signal will be able to clear the intersection when the light turns green, the same as when all lanes are in mixed use.  The presignal then releases the traffic to proceed to the main light which turns green; the presignal then holds further traffic to allow the traffic ahead ahead to clear.  Any arriving bus is then free to move up, discharge passengers and proceed through the intersection.  Automobile drivers should not experience any delays when buses are not present.  A study by Guler and Menendez found that this strategy consistently performs better than dedicated bus lanes at oversaturated intersections (greater than 105% of signal capacity) by reducing total person hours of delay (bus and car) without affecting bus service reliability.  At traffic levels between 85% and 105% of capacity, the system still reduced bus delays compared to mixed-use lanes.  The authors note that additional benefits could be obtained if use of presignals were combined with TSP.&lt;br /&gt;
&lt;br /&gt;
===Optimizing Priority Lanes===&lt;br /&gt;
While dedicated bus lanes can improve system reliability, isolated priority lanes often experience bottlenecks when buses reenter unrestricted traffic.  A better approach is to consider a network of connected priority lanes that links lane segments together to create a series of uninterrupted routes.  Hadas and Ceder identify eight ways buses can be given preferential treatment on street lanes: exclusive curb lane; semi-exclusive curb lane, lane shared with turning cars only; exclusive median lane with stop island; exclusive center lane; bus malls; exclusive freeway and highway lanes; highway ramp bypasses; and exclusive lanes to bypass traffic bottlenecks.&amp;lt;ref name=hadasandceder&amp;gt;Yuval Hadas and Avishai (Avi) Ceder, [http://trb.metapress.com/content/kw11g5x448787441/fulltext.pdf &amp;quot;Optimal Connected Urban Bus Network of Priority Lanes,&amp;quot;] Transportation Research Record No. 2418, 2014, pp. 49-57.&amp;lt;/ref&amp;gt;  Building on the work of Mesbah et al.,&amp;lt;ref&amp;gt;See notes 5-8 in Hadas and Ceder, supra.&amp;lt;/ref&amp;gt; the authors have developed an innovative systemwide approach for designing a  set of continuous priority bus lanes that considers all eight options, balances all bus route starts, stations, and ends, and maximizes travel time savings.  They suggest that such a network will allow for &amp;quot;faster vehicle movement with fewer interruptions, increased reliability of transfers, and better schedule adherence related to performance.&amp;quot;&amp;lt;ref&amp;gt;Hadas and Ceder, supra, p. 56.&amp;lt;/ref&amp;gt;&lt;br /&gt;
 &lt;br /&gt;
Predicting bus arrival times can be done using a variety of techniques including linear models, neural networks, vector regression, and k nearest neighbors regression.    A recent study concluded that using linear models to estimate interstop travel times combined with real-time GPS information on current vehicle location resulted in a flex schedule that performed better and faster than other machine learning models and made collecting additional GPS data unnecessary.&amp;lt;ref&amp;gt;Tony Hernandez, [http://trb.metapress.com/content/e0281525127w4087/fulltext.pdf “Flex Scheduling for Bus Arrival Time Prediction,”] Transportation Research Record No. 2418, 2014, pp. 110-115.&amp;lt;/ref&amp;gt;&lt;br /&gt;
&lt;br /&gt;
==References==&lt;br /&gt;
&amp;lt;references/&amp;gt;&lt;br /&gt;
&lt;br /&gt;
==Further Reading==&lt;br /&gt;
&lt;br /&gt;
Jai Hu, Byungkyu (Brian) Park, and A. Emily Parkany, [http://trb.metapress.com/content/t54ku7636511k6p8/fulltext.pdf “Transit Signal Priority with Connected Vehicle Technology,”] Transportation Research Record No. 2418, 2014, pp. 20-29.&lt;br /&gt;
:This study proposes a new logic to overcome adverse effects of TSP using connected vehicle technology, including two-way communications between buses and the traffic signal controller, to generate accurate bus location information and data on number of passengers. The key feature is green time reallocation, which moves green time instead of adding extra green time, in response to overall person delay on the system. The proposal is then evaluated using both analytical and microscopic simulation approaches. Results showed that the proposed TSP logic reduced bus delay between 9% and 84% compared with conventional TSP and between 36% and 88% compared with the no-TSP condition, with no significant negative effects.&lt;br /&gt;
&lt;br /&gt;
Tony Hernandez, [http://trb.metapress.com/content/e0281525127w4087/fulltext.pdf “Flex Scheduling for Bus Arrival Time Prediction,”] Transportation Research Record No. 2418, 2014, pp. 110-115.&lt;br /&gt;
:This study used three weeks of Chicago, Illinois, Transit Authority bus route GPS data to compare the performance of several commonly used methods and algorithms for predicting bus arrival times, concluding that the use of computationally intensive machine learning algorithms, such as support vector regression, k nearest neighbor regression, and neural networks, is unnecessary. Simpler linear models combined with the real-time GPS bus location information could be used to determine explicitly the approximate historical interstop travel times for any time of the day and any day of the week, resulting in a flex schedule that was independent of scheduled departure or arrival times, and obviating the need for additional data collection.&lt;br /&gt;
&lt;br /&gt;
Adriana Rodriguez and Alan R. Danaher, [http://trb.metapress.com/content/v761533070312217/fulltext.pdf “Operational Comparison of Transit Signal Priority Strategies,”] Transportation Research Record No. 2418, 2014, pp. 84-91.&lt;br /&gt;
:General traffic can interfere with buses operating in mixed traffic and cause reductions in travel speed and system capacity. This paper presents a methodology for evaluating the impacts of TSP treatments on transit operations at a specific intersection by comparing various TSP options to determine which would give the highest travel time savings for signalized intersections along the study corridor.&lt;br /&gt;
&lt;br /&gt;
S. Ilgin Guler and Monica Menendez, [http://trb.metapress.com/content/277h85w255497224/fulltext.pdf &amp;quot;Evaluation of Presignals at Oversaturated Signalized Intersections,&amp;quot;] Transportation Research Record No. 2418, 2014, pp. 11-19.&lt;br /&gt;
:This paper quantifies the benefits on traffic flow of using presignals in terms of reducing systemwide total person hours of delay, specifically for oversaturated intersections. Results showed that presignals provided the lowest delay compared with a dedicated lane or mixed lane strategy, and that for oversaturated intersections, presignals were better for the system than dedicated bus lanes. Moreover, presignals could decrease the total person hours of delay compared with mixed lanes for large car demands.&lt;br /&gt;
&lt;br /&gt;
Yuval Hadas and Avishai (Avi) Ceder, [http://trb.metapress.com/content/kw11g5x448787441/fulltext.pdf &amp;quot;Optimal Connected Urban Bus Network of Priority Lanes,&amp;quot;] Transportation Research Record No. 2418, 2014, pp. 49-57.&lt;br /&gt;
:This paper presents a new model for selecting an optimal network of public transport (PT) priority lanes that would increase the reliability of transfers and provide better adherence to schedule performance. The study model was designed to maximize total travel time savings and, at the same time, maintain balanced origin and destination terminals, given budget constraints. It was used successfully in a case study of Petah Tikva, a midsize city in Israel, to produce an optimal network of priority lanes.&lt;br /&gt;
&lt;br /&gt;
A Guide for Implementing Bus on Shoulder (BOS) Systems&lt;br /&gt;
&lt;br /&gt;
Transit Cooperative Research Program (TCRP) Report 151, [http://onlinepubs.trb.org/onlinepubs/tcrp/tcrp_rpt_151.pdf &amp;quot;A Guide for Implementing Bus on Shoulder (BOS) Systems,&amp;quot;] 2012.  &lt;br /&gt;
:This TRB report provides guidelines for the planning, design, and implementation of BOS operations along urban freeways and major arterials. &lt;br /&gt;
&lt;br /&gt;
[[Category:Managing transit]]&lt;/div&gt;</summary>
		<author><name>Mgarrett</name></author>
	</entry>
	<entry>
		<id>https://www.transitwiki.org/TransitWiki/index.php?title=Bus_prioritization&amp;diff=2230</id>
		<title>Bus prioritization</title>
		<link rel="alternate" type="text/html" href="https://www.transitwiki.org/TransitWiki/index.php?title=Bus_prioritization&amp;diff=2230"/>
		<updated>2015-03-27T23:57:40Z</updated>

		<summary type="html">&lt;p&gt;Mgarrett: /* Use of Presignals */&lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;==Introduction==&lt;br /&gt;
One strategy to reduce travel times and provide more reliable transit service is through bus prioritization strategies.  These can take a number of forms including dedicated bus-only lanes, [[bus rapid transit]], [[Bus-on-shoulder|bus bypass shoulders]], [[transit signal priority (TSP)]] which shortens the traffic signal's red phase or extends the green phase for an approaching bus, or by queue jump treatments that permit buses and other vehicles in the far right turn or bus-only lane to proceed ahead of traffic in adjacent lanes.&lt;br /&gt;
&lt;br /&gt;
==Transit Signal Priority==&lt;br /&gt;
TSP can either be pretimed, triggered by an approaching bus, or the signal can be adjusted based on real time monitoring of traffic patterns.  This strategy is appropriate for intersections operating under LOS C or D and with a volume/capacity ratio less than 1.0, otherwise the longer queues can prevent buses from clearing the intersection.  The additional time allotted for buses is achieved through slight reductions in green phases for other traffic movements so that overall signal coordination is not affected.  Another option, known as a queue jump, is to give buses dropping off passengers at [[bus stop spacing and location|near-side stops]] a green light a few seconds before the adjacent lanes to allow it to merge into traffic at the far side of the intersection before the following traffic can cross.&amp;lt;ref name=rodriguezanddanaher&amp;gt;Adriana Rodriguez and Alan R. Danaher, [http://trb.metapress.com/content/v761533070312217/fulltext.pdf “Operational Comparison of Transit Signal Priority Strategies,”] Transportation Research Record No. 2418, 2014, pp. 84-91.&amp;lt;/ref&amp;gt;  One drawback of conventional TSP (CTSP) strategies is that they are typically based on sensors that may not provide accurate bus arrival time information to decide whether to shorten the red phase or extend the green.  As a result, there could be a waste of extra green time and unnecessary delays affecting side streets.&amp;lt;ref name=huetal&amp;gt;Jai Hu, Byungkyu (Brian) Park, and A. Emily Parkany, [http://trb.metapress.com/content/t54ku7636511k6p8/fulltext.pdf “Transit Signal Priority with Connected Vehicle Technology,”] Transportation Research Record No. 2418, 2014, pp. 20-29.&amp;lt;/ref&amp;gt;&lt;br /&gt;
&lt;br /&gt;
===Measuring Benefits===&lt;br /&gt;
Travel time savings from TSP can be measured by the number of minutes of reduced delay per mile of operation or per person. Even if detailed simulation modeling is not practical, simple sketch planning tools can be used to evaluate the optimal strategy for specific corridors.  Cost benefit analysis can then be conducted to determine it the necessary capital improvements, such as lengthening auxiliary lanes to reduce queuing, are warranted.&amp;lt;ref name=rodriguezanddanaher&amp;gt;&amp;lt;/ref&amp;gt;&lt;br /&gt;
&lt;br /&gt;
===Intelligent TSP===&lt;br /&gt;
One proposal to improve bus operations is to combine CTSP with emerging connected vehicle technology (CVT) which allows two way communications between buses and traffic signal facilities and can collect more accurate information based on [[automatic vehicle location]] (AVL) systems.  This TSP with CV (TSPCV) environment can supplement existing data with measurements of vehicle speed, position, acceleration and deceleration, queue lengths, arrival time, dwell time and number of passengers.  In addition to simple red signal truncation and green light extension, intelligent TSPCV can reallocate green time to when it will most benefit bus movement rather than just adding time, and thus minimize adverse impacts on non-transit vehicle travel especially on intersecting side streets.  Selective priority can be granted or withheld depending on factors such as whether buses are running on time or delayed, and the number of onboard passengers, in order to minimize total person delay across all modes.  Bus speeds can also be adjusted to take better advantage of TSP.  A recent study by the University of Virginia simulating traffic at a selected intersection found that TSPCV improves the reliability of bus service and can reduce bus delay by nearly 90% compared to less than 13% for CTSP.  Benefits decline as traffic volume approaches capacity since the proposed algorithm is designed to reduce the amount of green time granted to buses to prevent extra delay to other travel, but this minimizes overall person delay.&lt;br /&gt;
The authors conclude that this next-generation TSP could greatly reduce bus delay at signalized intersections without causing negative effects on other traffic.&amp;lt;ref name=huetal&amp;gt;Jai Hu, Byungkyu (Brian) Park, and A. Emily Parkany, “Transit Signal Priority with Connected Vehicle Technology,” Transportation Research Record No. 2418, 2014, pp. 20-29.&amp;lt;/ref&amp;gt;&lt;br /&gt;
&lt;br /&gt;
==Exclusive and Intermittent Bus Lanes==&lt;br /&gt;
Another alternative to improve bus speed and reliability is to allow buses either exclusive or preferential use of a travel lane.  This allows the bus to skip the car queues and minimizes delays experienced at traffic signals from car queuing.  However, especially in areas where bus traffic is light, this approach can result in under use of valuable roadway space and lead to longer car queues at signalized intersections.  As a result, even though bus passengers may enjoy reduced travel times, the total amount of delay in the system can increase as fewer cars are able to cross intersections on green lights.&amp;lt;ref name=gulerandmenendez&amp;gt;S. Ilgin Guler and Monica Menendez, [http://trb.metapress.com/content/277h85w255497224/fulltext.pdf &amp;quot;Evaluation of Presignals at Oversaturated Signalized Intersections,&amp;quot;] Transportation Research Record No. 2418, 2014, pp. 11-19.&amp;lt;/ref&amp;gt;  Bus lanes may also interfere with cars executing right turns.  However, bus only lanes also allow for use of queue jump signal operation.&amp;lt;ref name=rodriguezanddanaher&amp;gt;&amp;lt;/ref&amp;gt;&lt;br /&gt;
&lt;br /&gt;
===Use of Presignals===&lt;br /&gt;
One way that has been proposed that gives buses priority but still utilizes the full capacity of green signals is the use of a presignal placed upstream of the main signal.&amp;lt;ref name=gulerandmenendez&amp;gt;S. Ilgin Guler and Monica Menendez, &amp;quot;Evaluation of Presignals at Oversaturated Signalized Intersections,&amp;quot; Transportation Research Record No. 2418, 2014, pp. 11-19.&amp;lt;/ref&amp;gt;  The signal is located so that there is enough space ahead of the presignal that all cars queued up at the main signal will be able to clear the intersection when the light turns green, the same as when all lanes are in mixed use.  The presignal then releases the traffic to proceed to the main light which turns green; the presignal then holds further traffic to allow the traffic ahead ahead to clear.  Any arriving bus is then free to move up, discharge passengers and proceed through the intersection.  Automobile drivers should not experience any delays when buses are not present.  A study by Guler and Menendez found that this strategy consistently performs better than dedicated bus lanes at oversaturated intersections (greater than 105% of signal capacity) by reducing total person hours of delay (bus and car) without affecting bus service reliability.  At traffic levels between 85% and 105% of capacity, the system still reduced bus delays compared to mixed-use lanes.  The authors note that additional benefits could be obtained if use of presignals were combined with TSP.&lt;br /&gt;
&lt;br /&gt;
===Optimizing Priority Lanes===&lt;br /&gt;
While dedicated bus lanes can improve system reliability, isolated priority lanes often experience bottlenecks when buses reenter unrestricted traffic.  A better approach is to consider a network of connected priority lanes that links lane segments together to create a series of uninterrupted routes.  Hadas and Ceder identify eight ways buses can be given preferential treatment on street lanes: exclusive curb lane; semi-exclusive curb lane, lane shared with turning cars only; exclusive median lane with stop island; exclusive center lane; bus malls; exclusive freeway and highway lanes; highway ramp bypasses; and exclusive lanes to bypass traffic bottlenecks.&amp;lt;ref name=hadasandceder&amp;gt;Yuval Hadas and Avishai (Avi) Ceder, [http://trb.metapress.com/content/kw11g5x448787441/fulltext.pdf &amp;quot;Optimal Connected Urban Bus Network of Priority Lanes,&amp;quot;] Transportation Research Record No. 2418, 2014, pp. 49-57.&amp;lt;/ref&amp;gt;  Building on the work of Mesbah et al.,&amp;lt;ref&amp;gt;See notes 5-8 in Hadas and Ceder, supra.&amp;lt;/ref&amp;gt; The authors have developed an innovative systemwide approach for designing a  set of continuous priority bus lanes that considers all eight options, balances all bus route starts, stations, and ends, and maximizes travel time savings.  They suggest that such a network will allow for &amp;quot;faster vehicle movement with fewer interruptions, increased reliability of transfers, and better schedule adherence related to performance.&amp;quot;&amp;lt;ref&amp;gt;Hadas and Ceder, supra, p. 56.&amp;lt;/ref&amp;gt;&lt;br /&gt;
 &lt;br /&gt;
Predicting bus arrival times can be done using a variety of techniques including linear models, neural networks, vector regression, and k nearest neighbors regression.    A recent study concluded that using linear models to estimate interstop travel times combined with real-time GPS information on current vehicle location resulted in a flex schedule that performed better and faster than other machine learning models and made collecting additional GPS data unnecessary.&amp;lt;ref&amp;gt;Tony Hernandez, [http://trb.metapress.com/content/e0281525127w4087/fulltext.pdf “Flex Scheduling for Bus Arrival Time Prediction,”] Transportation Research Record No. 2418, 2014, pp. 110-115.&amp;lt;/ref&amp;gt;&lt;br /&gt;
&lt;br /&gt;
==References==&lt;br /&gt;
&amp;lt;references/&amp;gt;&lt;br /&gt;
&lt;br /&gt;
==Further Reading==&lt;br /&gt;
&lt;br /&gt;
Jai Hu, Byungkyu (Brian) Park, and A. Emily Parkany, [http://trb.metapress.com/content/t54ku7636511k6p8/fulltext.pdf “Transit Signal Priority with Connected Vehicle Technology,”] Transportation Research Record No. 2418, 2014, pp. 20-29.&lt;br /&gt;
:This study proposes a new logic to overcome adverse effects of TSP using connected vehicle technology, including two-way communications between buses and the traffic signal controller, to generate accurate bus location information and data on number of passengers. The key feature is green time reallocation, which moves green time instead of adding extra green time, in response to overall person delay on the system. The proposal is then evaluated using both analytical and microscopic simulation approaches. Results showed that the proposed TSP logic reduced bus delay between 9% and 84% compared with conventional TSP and between 36% and 88% compared with the no-TSP condition, with no significant negative effects.&lt;br /&gt;
&lt;br /&gt;
Tony Hernandez, [http://trb.metapress.com/content/e0281525127w4087/fulltext.pdf “Flex Scheduling for Bus Arrival Time Prediction,”] Transportation Research Record No. 2418, 2014, pp. 110-115.&lt;br /&gt;
:This study used three weeks of Chicago, Illinois, Transit Authority bus route GPS data to compare the performance of several commonly used methods and algorithms for predicting bus arrival times, concluding that the use of computationally intensive machine learning algorithms, such as support vector regression, k nearest neighbor regression, and neural networks, is unnecessary. Simpler linear models combined with the real-time GPS bus location information could be used to determine explicitly the approximate historical interstop travel times for any time of the day and any day of the week, resulting in a flex schedule that was independent of scheduled departure or arrival times, and obviating the need for additional data collection.&lt;br /&gt;
&lt;br /&gt;
Adriana Rodriguez and Alan R. Danaher, [http://trb.metapress.com/content/v761533070312217/fulltext.pdf “Operational Comparison of Transit Signal Priority Strategies,”] Transportation Research Record No. 2418, 2014, pp. 84-91.&lt;br /&gt;
:General traffic can interfere with buses operating in mixed traffic and cause reductions in travel speed and system capacity. This paper presents a methodology for evaluating the impacts of TSP treatments on transit operations at a specific intersection by comparing various TSP options to determine which would give the highest travel time savings for signalized intersections along the study corridor.&lt;br /&gt;
&lt;br /&gt;
S. Ilgin Guler and Monica Menendez, [http://trb.metapress.com/content/277h85w255497224/fulltext.pdf &amp;quot;Evaluation of Presignals at Oversaturated Signalized Intersections,&amp;quot;] Transportation Research Record No. 2418, 2014, pp. 11-19.&lt;br /&gt;
:This paper quantifies the benefits on traffic flow of using presignals in terms of reducing systemwide total person hours of delay, specifically for oversaturated intersections. Results showed that presignals provided the lowest delay compared with a dedicated lane or mixed lane strategy, and that for oversaturated intersections, presignals were better for the system than dedicated bus lanes. Moreover, presignals could decrease the total person hours of delay compared with mixed lanes for large car demands.&lt;br /&gt;
&lt;br /&gt;
Yuval Hadas and Avishai (Avi) Ceder, [http://trb.metapress.com/content/kw11g5x448787441/fulltext.pdf &amp;quot;Optimal Connected Urban Bus Network of Priority Lanes,&amp;quot;] Transportation Research Record No. 2418, 2014, pp. 49-57.&lt;br /&gt;
:This paper presents a new model for selecting an optimal network of public transport (PT) priority lanes that would increase the reliability of transfers and provide better adherence to schedule performance. The study model was designed to maximize total travel time savings and, at the same time, maintain balanced origin and destination terminals, given budget constraints. It was used successfully in a case study of Petah Tikva, a midsize city in Israel, to produce an optimal network of priority lanes.&lt;br /&gt;
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A Guide for Implementing Bus on Shoulder (BOS) Systems&lt;br /&gt;
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Transit Cooperative Research Program (TCRP) Report 151, [http://onlinepubs.trb.org/onlinepubs/tcrp/tcrp_rpt_151.pdf &amp;quot;A Guide for Implementing Bus on Shoulder (BOS) Systems,&amp;quot;] 2012.  &lt;br /&gt;
:This TRB report provides guidelines for the planning, design, and implementation of BOS operations along urban freeways and major arterials. &lt;br /&gt;
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[[Category:Managing transit]]&lt;/div&gt;</summary>
		<author><name>Mgarrett</name></author>
	</entry>
	<entry>
		<id>https://www.transitwiki.org/TransitWiki/index.php?title=Near_field_communications&amp;diff=2229</id>
		<title>Near field communications</title>
		<link rel="alternate" type="text/html" href="https://www.transitwiki.org/TransitWiki/index.php?title=Near_field_communications&amp;diff=2229"/>
		<updated>2015-03-27T23:54:29Z</updated>

		<summary type="html">&lt;p&gt;Mgarrett: /* Introduction */&lt;/p&gt;
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&lt;div&gt;[[Category:Technology]]&lt;br /&gt;
==Introduction==&lt;br /&gt;
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Near field communication (NFC) is the technology that enables smart cards to be ‘contactless.’ They use an unpowered chip that communicates with the on-board or in-station fare collection system and deducts value when used. Smart cards or cell phones using NFC only need to be waved over the fare payment machine aboard the transit vehicle or before going through the turnstile leading to the vehicles. This is in contrast to ‘contact’ smart cards, which need to be inserted into the machine.  NFC is a specific type of [[radio frequency identification (RFID)]] technology that limits the communication distance to four inches or less.&lt;br /&gt;
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NFC technology is already in use in mobile phones for other applications, such as transferring files between phones or computers, but it has only been applied for transit payments in a few places (there is a pilot project in New Jersey using Google Wallet).&lt;br /&gt;
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[[Image:TapFarebox.jpg|right|thumb|350px|This Los Angeles Metro TAP farebox uses NFC to read users' fare cards. Photo by Flickr user fredcamino]]&lt;br /&gt;
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==Advantages of NFC==&lt;br /&gt;
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Contactless smart cards with NFC technology may be easier to use than contact cards for people who have difficulties with fine motor skills. Contactless smart cards also speed the boarding process and are convenient for passengers who prefer to pre-pay for transit service. They also reduce some of the problems associated with cash systems, such as the cost of transporting and guarding cash. However, because of the popularity of cash payment with customers it will likely need to remain a payment option. For this reason, a study in Los Angeles showed that a financial incentive for using a smart card helped to boost its use.&amp;lt;ref&amp;gt;Transit Cooperative Research Project. [http://www.trb.org/main/blurbs/153815.aspx “TCRP Report 32: Multipurpose Transit Payment Media.”] 1998.&amp;lt;/ref&amp;gt;&lt;br /&gt;
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Because the financial services industry offers NFC-enabled contact-less bank cards, an NFC reader may be configured to accept cash payment in addition to accepting automated fare media.&lt;br /&gt;
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==Challenges in Application==&lt;br /&gt;
Smart cards and NFC technology face some challenges to being applied to transit fare payment. Choosing an open or closed system will determine how much partnership or collaboration will be needed for managing the system. More information on open and closed systems can be found in the article on [[automated fare media]]. Open systems will require more collaboration, but the burden of managing the system can be shared with other merchants or transit providers. Open systems in NFC technology also offer the advantage of giving riders the choice of using their cards for a variety of purchases and uses. For example, in Japan, smart cards are used to pay for transit, as well as public telephones and parking.&amp;lt;ref&amp;gt;Iseki, Hiroyuki, Alexander Demisch, Brian D. Taylor, and Allison C. Yoh. [[media:Evaluating_Smart_Cards.pdf|“Evaluating the Costs and Benefits of Transit Smart Cards.”]] 2008.&amp;lt;/ref&amp;gt;  In general, though, benefits and costs can vary widely and, according to one recent study, the costs of deployment and implementation are primarily borne by the system provider, while the benefits are enjoyed by passengers and individual operators.&amp;lt;ref&amp;gt;Iseki, Hiroyuki, Alexander Demisch, Brian D. Taylor, and Allison C. Yoh. [[media:Evaluating_Smart_Cards.pdf|“Evaluating the Costs and Benefits of Transit Smart Cards.”]] 2008.&amp;lt;/ref&amp;gt;&lt;br /&gt;
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==References==&lt;br /&gt;
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==Additional Reading==&lt;br /&gt;
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Transit Cooperative Research Project. [http://www.trb.org/main/blurbs/153815.aspx “TCRP Report 32: Multipurpose Transit Payment Media.”] 1998.&lt;br /&gt;
: Sponsored by the Federal Transit Administration, this report outlines the benefits of and challenges of implementing a wide variety of fare media, including near field communications and other smart card technologies. &lt;br /&gt;
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Smart Card Alliance. [http://www.smartcardalliance.org/pages/publications-near-field-communication-and-transit “Near Field Communication (NFC) and Transit: Applications, Technology and Implementation Considerations.”] 2012.&lt;br /&gt;
: This white paper, published by an industry group, discusses the potential to expand NFC technology in transit fare payment. In includes the possibility of using NFC-enabled smart cards for open bank payment, as well as the more common smart cards, as well as a detailed description of the full NFC ecosystem necessary. The appendix provides a comprehensive list of transit systems that currently use NFC technology.&lt;br /&gt;
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Keitel, Philip. Federal Reserve Bank of Philadelphia.[http://www.philadelphiafed.org/consumer-credit-and-payments/payment-cards-center/publications/discussion-papers/2011/D-2011-April-Chase-Transit.pdf &amp;quot;The Electronification of Transit Fare Payments: Examining the Case for Partnerships Between Payments Firms and Transit Agencies.&amp;quot;] 2011.&lt;br /&gt;
: This Federal Reserve Bank Payment Cards Center discussion paper examines alternatives for accepting cash fare payment from contact-less bank cards.  The report discusses fees levied by financial institutions, avoided ticket vending machine infrastructure and maintenance, and consumer experiences with contact-less bank cards.&lt;/div&gt;</summary>
		<author><name>Mgarrett</name></author>
	</entry>
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